• 제목/요약/키워드: restaurant operation

검색결과 83건 처리시간 0.022초

농가맛집의 유형별 신메뉴 개발 및 메뉴개선 사례연구 (Case Studies on New Menu-Development and Menu-Improvement Based on Types of Farm Restaurants)

  • 정유경;김맹진;송현주;이명은;진혜란
    • 한국지역사회생활과학회지
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    • 제22권1호
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    • pp.5-20
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    • 2011
  • It is very important that the development of rural tourism resources and contents for agritourism increases rural household income and vitalizes local economy. In this sense, accelerating the rural traditional food materials into resources plays significant roles for the local economy. The farm-restaurant project, as a part of a development of rural traditional foods can not only help popularize the rural food-culture, but it also promote the consumption of local products by urban customers. It is difficult to manage both types of restaurants which are the dining type and the experience-centered farm restaurants as a farmer. In particular, the managers of the farm restaurants have some operational problems in developing a new menu and an experiential-program using their local farm products. The purpose of this study was to present steps that can be used for the existing menu-improvement and developing new menu processes of the farm restaurants that have been in operation for more than two years. By the purpose of menu developing for a restaurant, this research is designed for the case study. For collecting date for the study, we gained knowledge about the issues concerning menus from in depth interviews with the managers in two subject farm restaurants. The results suggested that a new menu, such as table d'h$\^{o}$te, $\`{a}$ la carte meals, specialties, kids meal, various dressing, are based on solving issues such as a limitation of food materials and the necessity of a kids meal in dining type of farm restaurants. Also, the suggested new menu, such as seasonal specialties and side dishes, are based on solving issues such as urgent development of various experiential programs and necessity of seasonal specialties in experiential type of farm restaurants.

현행 식품접객업소 조리식품 위생관리 기준 보완에 관한 전문가 의견 (Expert opinions on improvement of current food code related to hygiene management standards for cooked foods in restaurants)

  • 주세영;곽효선;홍완수;곽동경;장혜자
    • Journal of Nutrition and Health
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    • 제49권3호
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    • pp.201-212
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    • 2016
  • Purpose: Needs for reevaluation of food code standards and regulations for cooked foods produced in restaurants and institutional foodservice to minimize risk factors leading to foodborne outbreaks are on the rise. The purpose of the study was to propose updated standards for cooked foods of restaurants by testing whether or not experts agree to include them as a standard. Methods: Qualitative and quantitative research methods were applied via a survey by email and workshop hold for experts panel discussions. Results: Seven newly proposed standards were selected as follows: (1) sanitizing vegetables and fruits with no heating process after washing, (2) rapid cooling of cooked foods after heating process, (3) monitoring cooking temperatures, (4) minimum 2 hours holding after cooking for temperature control of safety (TCS) foods without temperature control, (5) banning practices for workers such as bare hands handling of ready-to-eat foods, (6) maintaining cleanliness of food contact surfaces for disposable products, and (7) cold holding standards for sushi. Conclusion: The proposed proposal can be utilized as control measures for preventing foodborne illness in restaurants. However, a feasibility study should be conducted to test whether they are applicable to the field of restaurant operation.

신설 대학급식소 운영 계획을 위한 서비스 품질 속성의 상대적 중요도 규명: conjoint 분석의 활용 (Identifying the Relative Importance of Service Quality Attribute for Developing an Operation Proposal on Hypothetical College Foodservice Approached to Conjoint Analysis)

  • 박문경;김창준
    • 대한영양사협회학술지
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    • 제12권4호
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    • pp.390-403
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    • 2006
  • The purposes of this study were to : (a) examine the using pattern of college foodservice and off-campus restaurant and identify the important service quality attributes and levels for conjoint analysis, (b) investigate the demographic factor and the lunch behavior of "S" college's foodservice customer (c) search the optimum moving time to the college foodservice by cumulative graph, (d) identify the relative importance of the service quality attributes and level at college foodservice by conjoint analysis, and (e) provide the basic data for establishing new college foodservice. Questionnaire developed were conducted with 305 daytime students. A total of 284 were usable and the data was analyzed by the SPSS(ver. 11.0) for the descriptive analysis and conjoint analysis. ‘Low price’ was the reason for using college union foodservice, and the advantages of college union the foodservice were reported to be 'speediness', 'low price', 'near distance', 'wide space' and etc in a college. For off-campus restaurant, the using reasons were mentioned 'near distance', 'menu variety', 'kindness', and 'better taste and quality' and the using advantage found out 'inexpensive and enjoyable food with friends', and 'good taste'. An optimum time required for moving to the college foodservice was calculated 9 min by cumulative graph. As the relative important attributes on college foodservice were identified in the order of the ‘price range', the 'time required for the movement' and the 'food taste', and the level were analyzed the location requiring 6~10 minutes for the movement, the price range of 2,100~2,500 won, and the providing tasty foods by conjoint analysis. As "S" college will be established a new college foodsrevice suggested by the this study result, there should be expected the increasing salse and the college student's satisfaction on campus foodservice.

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기술준비도와 고객참여가 서비스품질, 고객만족, 서비스 재구매의도에 미치는 영향 - 패밀리레스토랑을 중심으로 (The Effect of Technology Readiness and Customer Participation on Service Quality, Customer Satisfaction and Service Repurchase Intention - Focused on Family Restaurants)

  • 김효진;한상린
    • 디지털융복합연구
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    • 제11권9호
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    • pp.67-78
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    • 2013
  • 본 연구는 소비자들이 기술기반 셀프서비스 상황에서 패밀리레스토랑의 서비스를 평가하는데 영향을 줄 수 있는 요인들을 다차원적으로 모색하여 패밀리레스토랑의 전략적인 운영방안을 도출하고자 한다. 이를 위해 본 연구에서는 기술준비도, 고객참여, 서비스품질, 고객만족, 서비스 재구매의도 간의 관계를 규명하였다. 연구결과 첫째, 기술준비도 중 낙관성과 혁신성 모두 서비스품질에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 고객참여 중 감정적 참여, 물리적 참여는 서비스품질에 긍정적인 영향을 미치는 것으로 나타났으나, 정보적 참여는 긍정적인 영향을 미치지 않는 것으로 나타났다. 셋째, 서비스품질이 고객만족에 긍정적인 영향을 미치는 것으로 나타났으며, 고객만족은 서비스 재구매의도에 긍정적인 영향을 미치는 것으로 나타났다. 따라서 본 연구는 기술기반 셀프서비스 상황에서 기술준비도와 고객참여의 마케팅적 유효성을 검증하였으며, 서비스품질, 고객만족, 서비스 재구매의도의 선행변수로서 가능성을 실증하였다는데 의의가 있다.

프랜차이즈 레스토랑 점장의 직무만족에 관한 연구 (A study on the manager장s jon satifaction in franchise restaurant.)

  • 박대섭
    • 한국조리학회지
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    • 제6권1호
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    • pp.225-252
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    • 2000
  • This study aims to examine theoretical frame work of franchise restaurant, the characteristics of store manager's job and the level of their job satisfaction through an empirical investigation. Job satisfaction survey study shows that store managers consider important all work to be attended to as part of their duty with service management on top. It is also found that the majority of store managers consider their aptitude as most important job satisfaction factor and those, who are satisfied with their job content, advancement and the prospect, are more proactive in delivering qualify service and more than willing to commit themselves to their duties. Regrading demographical variables, store managers with scholarly competence and higher pay level are more likely to be satisfied with their job but married men are not satisfied with the work environment in general. Ergo, Businesses should correspond by capitalizing on those store managers content with their duty thus collecting additional information and providing opportunities to further contribute to the business. For those dissatisfied individuals, however, businesses should determine their demands and by educational training supply a motive therefore making possible the conversion of such individuals to satisfied store managers and their active participation in business management. But, as with any study, this one has a number of limitation which constraints the generalizability of the empirical findings. It has not been for long since franchise restaurants established in domestic market and has been few studies regarding this topic there. Furthermore, managers are not willing to release operation related data. Therefore, further study are urged to overcome this limitation and should examine other dimensions of job satisfaction such as relations between revenue and profit with the level of store manager's job satisfaction remain to be investigated.

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팀티칭 교수법을 적용한 캡스톤디자인과목의 주관적 인식연구 -Y대학 식음료조리계열 조리전공자를 중심으로- (A study on the Subjectivity in Capstone Design Subject with Teaming Teaching -The case of Culinary Art Major Students in Y College-)

  • 신승훈;김찬우
    • 한국콘텐츠학회논문지
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    • 제19권6호
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    • pp.450-460
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    • 2019
  • 본 연구는 팀티칭 교수법을 적용한 캡스톤디자인 수업의 주관적 인식을 파악하고자 식음료조리계열 조리전공자를 대상으로 Q방법론을 적용하여 분석하였다. 본 연구의 목적은 팀티칭교수법을 적용한 캡스톤디자인 과목을 수강하는 학생들에 대한 주관적 인식과 이들 사이에서 발견되는 공통적인 구조를 도출하여, 유형들 간의 특성을 기술하고 분석 한 후 향후 시사점을 제시하였다. 유형분석 결과, 총 4가지로 도출되었다. 제 1유형(N=14) : 차별화된 교육과정 만족 형 (Differentiation Curriculum Satisfaction Type), 제 2유형(N=5): 외식창업 계획 형 (Restaurant Business Plan Type), 제 3유형(N=3): 외식프랜차이즈 교육 선호 형(Prefer Franchise Education Type), 제 4유형(N=3): 메뉴개발 수업 선호 형(Prefer menu Development Lesson Type)으로 각각의 유형마다 다양한 특징이 있는 것으로 분석되었다. 향후 팀티칭을 적용한 교육과정 연구에서는 다양한 문헌과 실증연구를 바탕으로 보다 세밀한 Q방법론적인 질문과 분석기법을 보완하여, 응답자들의 다양한 의견들을 보다 구체적으로 분석하고자 한다.

실버타운 거주자의 식사 서비스 품질 인식이 거주 만족도에 미치는 영향 (The Effect of Foodservice Quality Perception on Residence Satisfaction of Silver Town Residents)

  • 백소영;신서영;백승희;양일선
    • 한국식품영양학회지
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    • 제21권4호
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    • pp.553-561
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    • 2008
  • This study attempted to investigate the effect of foodservice quality perception on residence satisfaction of silver town residents. Through an extensive literature review, the questionnaire was developed and distributed to senior residents in 'A' silver town located in Gyeonggi-Do. Out of 254 questionnaires administered, a total of 212 completed questionnaires were returned, yielding a response rate of 83.5%. The results showed that there was a meaningful correlation between perception on foodservice quality and residence satisfaction. Among foodservice quality factors, reliability and comfort were the most important factors affecting residence satisfaction. Considering the effect of reliability and comfort factors on residence satisfaction, it is important to make a strategy to build up these factors in foodservice operation of silver town.

호텔 인적자원관리기법이 조직몰입에 미치는 영향 - 서울지역 특등급 호텔 레스토랑을 중심으로 - (Impact of Human Resource Management Practices on Organizational Commitment in Hotel Industry - Focused on the Luxury Hotel Restaurants in Seoul -)

  • 하용규
    • 한국콘텐츠학회논문지
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    • 제8권12호
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    • pp.404-413
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    • 2008
  • 인적자원관리의 궁극적인 목적은 경영성과의 증대에 있다. 본 연구는 국내 호텔레스토랑의 모집과 선발, 교육과 개발, 보상과 효익, 성과측정 등의 인적자원관리 기법이 조직몰입에 미치는 영향을 조사하였다. 연구의 결과는 모집과 선발, 교육과 개발이 정서적 몰입에, 보상과 효익, 성과평가가 유지적 몰입에 영향을 미치는 것으로 나타났다. 이러한 결과는 호텔레스토랑 운영상 인적자원관리의 새로운 지표를 나타내는 결과이다.

외식업체의 메뉴분석에 적용방안에 관한 연구 (A Study on Applying Method for Menu Analysis of Foodservice)

  • 진양호
    • 한국조리학회지
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    • 제7권3호
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    • pp.1-12
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    • 2001
  • Regarding to foodservice industry, menu analysis of foodservice has two significant meanings. One is to elevate a satisfaction to customer's desires, the other is to find a menu which can maximize profits to restaurant operator. In these reasons, Menu organization methods were developed and has been constantly developing by many researchers. Specially, Since computerization has been introduced in the foodservice business, menu organization methods has been made a growth. On the other hand, menu organization methods has not been developed by lack of recognition of foodservice-worker. methods for menu analysis focused on profits and preference out of foodservice operation have a lot of limits. That reason is why factors of internal and external influence are more than other industries. In the future, foodservice industry should improve sales-performance through the menu analysis after due consideration and need to develop methods for menu analysis. In the conclusion, development of foodservice indusrty can be expected if menu development and menu control should be go on through the menu analysis.

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음식물쓰레기의 자원화를 위한 배출업종별 성상 및 특성의 비교분석 (Comparison and Analysis on Characteristics for recycling of Multifarious Food Waste)

  • 주흥수;류재영;배재근
    • 유기물자원화
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    • 제9권4호
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    • pp.117-124
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    • 2001
  • 본 연구는 각 업종별로 배출되는 음식물쓰레기의 다양한 성상 및 그 특성을 분석하여 검토함으로서 그 특성에 맞는 적절한 처리방안과 설계단계에 있어서 기초자료로 활용하기 위하여 실시하였다. 전체적으로 업종별로 성상이 차이가 있었고, 일식업소가 다른 업소에 비교하여 많은 차이를 보였다. 조성면에서는 채소류가 가장 많이 차지하였고 또한 계절에 따라 채소류의 함량은 차이가 많았다 이물질은 조개껍질류가 가장 많았으며, 요식업소에서 배출되는 이물질 비율이 공동주택에서 보다 높아 사전분리가 필요한 것으로 조사되었다. 염분은 일식업소에서 가장 높았고, 대부분의 업소에서는 1% 전후로 자원화에 바람직하지 않지만, 전단계에서 세척공정을 둔다면 큰 문제가 없을 것으로 사료되었다. 사료성분은 조섬유가 28%, 조단백질이 25%, 조지방이 11%로 나타났다. 유해균 및 중금속에 대한 분석도 동시에 실시하였으나, 병원성미생물은 검출되지 않았고, 각종 유해물질은 규제농도이하 값을 보였다. 각종 성상의 분석결과, 자원화에 있어서 계절요인과 요식업소와 공동주택의 수거비율을 설계에 반영하는 것이 필요하며, 공동주택은 부패 등의 문제로 인하여 사료화보다는 퇴비화가 적합하고, 요식업소중 중식, 분식, 집단급식업소 등에서 배출되는 음식물쓰레기는 사료화가 유리한 것으로 평가되었다.

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