• 만화애니메이션 연구
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• 통권47호
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• pp.217-239
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• 2017

본 연구는 만화애니메이션학과 대학생들의 DISC 행동유형을 측정하여 개인의 차이를 이해하고 학생들의 강점을 최대화시킬 수 있도록 지원하며 교육의 효율성을 높이고 핵심역량을 극대화함에 목적이 있다. 또한 행동유형별 전공만족도와 대학생활만족도에 어떠한 영향을 미치는지 확인하였다. 만화애니메이션학과 학생들의 DISC유형은 I형(사교형)이 41.7%로 가장 많았고 가장 적은 유형은 S형(안정형)으로 10%이었다. 연구대상자의 만족도 평균은 교수들의 조언에 대한 만족도가 3.83으로 가장 높게 나타났으며 교육내용 전공 적합성이 3.71과 교과 내용 흥미가 3.68로 높게 나왔고 행정서비스나 복지시설 만족도가 2.56으로 낮게 나타났다. DISC 행동 유형에 따른 만족도는 학과 만족도와 학교 분위기 만족도, 행정 및 복지시설 만족도에서 유의한 차이를 보였다. 전공만족도와 대학생활만족도에서는 가장 만족도가 높은 유형은 I형(사교형)이고, 가장 낮은 유형은 C형(분석형)으로 나타났다. 특히 I형(사교형)이 가장 많은 비중을 차지하므로 전체적으로 밝은 분위기가 연출될 수 있겠지만 산만하고 일의 정확도가 다소 떨어질 수 있으므로 중간 점검이 필수적이며 두 번째로 많은 비중을 차지하는 C형(신중형)은 내성적이고 스트레스가 많은 성향으로 적극적인 소통과 정확한 조언으로 대학생활을 긍정적으로 유지할 수 있도록 도와야 한다. 행동 유형의 특성은 정확한 진로 탐색과 졸업 후 업무와도 연결이 되므로 학생 스스로도 본인의 행동 유형을 인지하고 교수들은 유형별 선호하는 환경이나 작업형태를 파악하여 매칭 한다면 취업률과 직업 유지율에도 긍정적인 영향을 미칠 수 있을 것이다. 또한 학과의 소그룹 형태의 프로젝트나 작품 활동에서도 학생들의 DISC의 행동유형 적절하게 잘 구성한다면 유익한 리더십과 팔로우십으로 프로젝트 성공률을 높일 수 있으며 학과의 분위기도 향상시키어 중도 탈락률을 감소시키고 학과의 응집력을 높일 수 있을 것이다. 행동 유형 파악으로 서로 다음을 인정하고 수용하는 것이 중요하며 유형이 다르므로 배척하거나 제외하는 오류를 범하면 안 될 것이며 만화애니메이션학과 교수는 학생들의 행동유형별 특성과 장단점을 잘 파악하여 교수법으로 활용하고 유형별 맞춤 상담을 한다면 교수와 학생 간의 신뢰도와 충성심을 향상시킬 수 있을 것이다.

• 지식경영연구
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• 제15권2호
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• pp.165-182
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• 2014

Social commerce is regarded as a kind of e-commerce that utilizes social media. Considering increasing complaints around social commerce market, it is important to see customers' satisfaction level and intentions to repurchase. In this study, we examine antecedents that affect customers' satisfaction and relationship between satisfaction and intention to repurchase in social commerce market. We also use social media characteristics as moderators between antecedents and customers' satisfaction. The main results are as follows. First, except site design, most of the intrinsic factors of service quality, such as information, transaction, communication and perceived security had positive effects on customers' satisfaction. Second, all the extrinsic factors of service quality, such as discount rate, constraints, and discrimination had significant impacts on customers' satisfaction. Third, the social media characteristics could not moderate the relationship between service qualities and customers' satisfaction. Fourth, customers' satisfaction had positive effect on the intention to spread through social media. Fifth, customers' satisfaction had positive effect on the intention to repurchase. Social commerce companies need to set up strategies considering the antecedents of customers' satisfaction using these research results. They also need to secure customers that have sustainable purchasing intentions.

• 대한족부족관절학회지
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• 제18권4호
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• pp.195-201
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• 2014

Purpose: The purpose of this study is to develop guidelines for clinical trial of the total ankle replacement system for premarket approval. Materials and Methods: We selected and analyzed nine peer-reviewed articles whose quality had been proven in a previous phase. Two investigators extracted parameters for guideline criteria, including number of cases, patient age, follow-up period, failure rate, radiographic osteolysis rate, residual pain rate, and percentage of satisfaction. In addition, the inclusion and exclusion criteria were analyzed and developed. Results: Eight level IV studies and one level II study were included. The average number of cases was 159 cases and the mean patient age was 63.5 years. The mean follow-up period was 4.2 years, ranging from two to nine. The average failure rate of total ankle replacement in mid- to long-term follow-up was approximately 13% (2%~32.3%). The rate of osteolysis was approximately 18%. Residual pain was common (21.4%~46%), but overall patient satisfaction was approximately 85.6% (67.5%~97%). Conclusion: The results could be used as criteria for designing the clinical studies, such as number of cases, patient age (over 60 years), and follow-up period (minimum two years). The clinical scoring system and 36-item short form health survey (SF-36) was the most commonly used method for clinical evaluation for total ankle arthroplasty. In addition, the overall results, including failure rate, osteolysis rate, and patient satisfaction, could be used as a parameter of guidelines for premarket approval.

• Journal of Chest Surgery
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• 제50권3호
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• pp.197-201
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• 2017

Background: Video-assisted thoracoscopic sympathicotomy has been determined to be the best way to treat palmar hyperhidrosis. However, satisfaction with the surgical outcomes decreases with the onset of compensatory hyperhidrosis (CH) over time. The ideal level of sympathicotomy is controversial. Therefore, we compared the long-term results of R3 and R4 sympathicotomy. Methods: We retrospectively reviewed 186 patients who underwent video-assisted thoracoscopic sympathicotomy between September 2001 and September 2015. We analyzed the long-term results with respect to hand sweating and CH, and the overall satisfaction in 186 patients. Results: With respect to hand sweating, significantly more patients complained of overly dry hands in the R3 group (25% versus 3.7%, p<0.001) and of mildly wet hands in the R4 group (2.9% versus 13.4%, p=0.007). There was a significantly increased occurrence rate of CH in the R3 group (97.1% versus 65.9%, p< 0.001). The most frequent site of CH was the trunk area. The overall satisfaction was higher in the R4 group, but without significance (75% versus 85.4%, p=0.082). Significantly more patients reported being very satisfied in the R4 group (5.8% versus 22.0%, p=0.001). Conclusion: T he R4 group had a higher rate of satisfaction than the R3 group with respect to hand sweating. CH and hand dryness were significantly less common in the R4 group than in the R3 group. The lower occurrence of hand dryness and CH resulted in a higher satisfaction rate in the R4 group.

• 한국콘텐츠학회논문지
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• 제20권4호
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• pp.591-600
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• 2020

학령인구의 감소와 대학평가, 교육역량강화사업의 도입으로 재학생 충원과 취업률이 중요한 지표가 되었다. 이에 대학들은 학생들의 전공만족도를 높여 대학의 경쟁력을 높이고자 많은 노력을 기울이고 있다. 본 연구는 예체능계열 학생들의 전공선택동기가 진로준비행동을 함에 있어서 전공만족도가 영향을 미치는지를 파악하고자 하는 것이다. 본 조사를 위해 경기도 소재 K대학의 예체능계열 학생들을 대상으로 설문조사를 실시하였으며 197부를 분석 자료로 활용하였다. 연구결과는 전공선택동기가 진로준비행동과 전공만족도에 유의미한 정적 영향을 주는 것으로 파악되었고, 전공선택동기가 진로준비행동에 미치는 영향에서 전공만족도가 완전매개효과를 갖는 것으로 분석되었다. 본 연구의 결과를 바탕으로 대학에서는 앞으로 학생들의 전공만족도를 높여주기 위한 효율적인 교육과정이 필요해 보인다. 그렇기 위해서는 학생들이 적극적으로 참여할 수 있도록 이론과 실습위주 교육과정을 개발하고, 비교과과목 운영, 주문식 교육 등과 같은 프로그램을 운영하여, 교육의 수준을 높여야 될 것이다. 이를 위해서는 산. 학. 연의 적극적인 관심과 지원이 요구된다.

• 한국의류산업학회지
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• 제21권4호
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• pp.497-508
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• 2019

Snowboarder accidents at ski resorts are increasing; therefore, it is essential to wear protective wrist, hip and knee protectors when snowboarding. However, most studies focus on the improvement of gear or expansion of safety facilities with few studies on protectors that directly safeguard the body from accidents caused by tumbling. Protectors currently on the market do not properly consider the needs of the users. Therefore, this study investigates the reality of usage and satisfaction rate of those that use snowboarding protectors along with factors deemed important upon wearing them to provide the grounds for the development of comfortable protectors. Subjects were 1,058 adults in their 20s to 40s. First, a survey was conducted regarding demographic traits as well as the wearing and purchasing of protectors. Second, 325 people that purchased and wore protectors were investigated in regards to the wearing satisfaction rate of current commercial protectors. The results showed that 86% of the 1,058 subjects wore protectors; knee protectors (72%), hip protectors (57%) and wrist protectors (38%). Important factors upon purchasing and wearing satisfaction were studied according to demographic traits, snowboarding experience, and number of snowboard rides for one season. As a result, the damage rate increased along with the number of snowboard rides for one season. Important factors considered when purchasing varied significantly according to sex, age, snowboarding experience, and favored slopes. The results of this study will help in the design of comfortable protectors for snowboarders.

• 유통과학연구
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• 제3권1호
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• pp.23-42
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• 2005

The service offer expectation and the desire of customers to a large-sized rate influence store also increase as a result of such environmental change. the counter where research of a book was upgraded from differentiation pursuit by competition between business condition in business condition in the case of the domestic rate influence store which has put the focus on service strengthening The work shrine which cannot reach here the competition predominance in the domestic market it will be hard coming to secure, when environmental change of inside large-sized rate influence store industry is taken into consideration The research which tried to receive customer service failure recovery carried out actual proof analysis in the influence to which fair nature lateness of a customer attains to the re-purchase intention to this store of customer satisfaction and future by service recovery process for an object in the customer who held service failure recovery experience in the domestic large-sized rate influence store.

• 한국식품영양학회지
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• 제21권4호
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• pp.553-561
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• 2008

This study attempted to investigate the effect of foodservice quality perception on residence satisfaction of silver town residents. Through an extensive literature review, the questionnaire was developed and distributed to senior residents in 'A' silver town located in Gyeonggi-Do. Out of 254 questionnaires administered, a total of 212 completed questionnaires were returned, yielding a response rate of 83.5%. The results showed that there was a meaningful correlation between perception on foodservice quality and residence satisfaction. Among foodservice quality factors, reliability and comfort were the most important factors affecting residence satisfaction. Considering the effect of reliability and comfort factors on residence satisfaction, it is important to make a strategy to build up these factors in foodservice operation of silver town.

• 산업공학
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• 제18권3호
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• pp.253-267
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• 2005

Customer satisfaction becomes one of the important managerial concerns associated with corporate competency in current competitive environment for Internet communication service companies. Hence, it is demanding to improve a company's customer satisfaction through the total quality management perspective. In practice, engineers as well as the management hope to find major quality characteristics with Internet communication network that is closely related to customer satisfaction, consequently aiming to the raise of their company's customer satisfaction. This paper presents an empirical relationship analysis between network quality characteristics and customer satisfaction on Internet communication. Methodologically, the relationship analysis framework is based on the regression variable selection procedures. In this framework, it is implemented that; 1) iterative model building; and 2) consistent criteria application to statistical tests for selecting significant variables. A case study shows that; 1) the customer satisfaction on the network connection seems to be more closely related to the network quality characteristics compared with the customer satisfaction on the network speed; and 2) the download disconnection rate has relatively evident relationship with the customer satisfaction on the network connection.

• 대한치과기공학회지
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• 제42권1호
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• pp.45-53
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• 2020

Purpose: The purpose of this study was to investigate the current status and satisfaction of dental CAD/CAM system. Methods: A survey of dental technicians was conducted and a total of 353 responses were used for analysis. The satisfaction difference according to career was analyzed by ANOVA and tukey HSD (α = .05). Results: Satisfaction with the design program was 3.64 ± .86, the highest among all items. On the other hand, the satisfaction with price was 2.75 ± 1.02, which was the lowest. The difference according to career was statistically significant in the following items. Frequent breakdown, single crown margin, bridge crown margin, retentivity, price, A/S, equipment training (p<.05). Conclusion: As the materials applied to dental CAD/CAM are expanding and the types of prostheses are diversified, the use rate of CAD/CAM is continuously increasing. The dental CAD/CAM system will need to be improved in a way that will satisfy all patients, dentists and dental technicians.