• 디지털콘텐츠학회 논문지
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• 제15권1호
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• pp.45-52
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• 2014

모든 의료정보시스템에는 이해관계자와 환경이 존재한다. 의료정보시스템 개발 시에는 이 같은 환경에서 사용자의 기능적 요구사항과 비기능적 요구사항인 품질을 만족시켜야할 목표가 있다. 이 목표를 달성하기 위하여 현재 다양한 방법으로 정보시스템 개발이 이루어지고 있고 다양한 애플리케이션이 등장하고 있다. 그러나 이 같은 의료정보시스템 개발의 과정에서 기본적인 요구조건을 만족하고 있는지는 별도의 관점에서 고찰하지 않으면 안 된다. 본 연구는 유-헬스케어 서비스 소프트웨어아키텍쳐 품질확보를 위한 요구사항 분석방법을 제안한다. 의료정보시스템의 요구사항 분석을 통해 소프트웨어아키텍처 품질평가 사항과 의료정보서비스 품질평가 연계지표 평가방식을 제안했다. 이 방법은 연계성 팩터의 품질 합계치를 산출하고 그 추이를 분석하므로서 유-헬스케어 소프트웨어아키텍쳐에 대한 종합평가가 가능하게 한다. 품질평가는 요구사항 분석에서 도출된 목표와 비교하여 달성도를 분석하며 만족도 수준이 미진한 분야를 발췌하여 원인분석 및 개선작업에 활용이 가능하다.

• Advances in concrete construction
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• 제1권1호
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• pp.45-63
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• 2013

Upon completion of new concrete structures, the achieved construction quality always shows a high scatter and variability, and in severe environments, any weaknesses and deficiencies will soon be revealed whatever durability specifications and materials have been applied. To a certain extent, a probability approach to the durability design can take the high scatter and variability into account. However, numerical solutions alone are not sufficient to ensure the durability and service life of concrete structures in severe environments. In the present paper, the basis for a probability-based durability design is briefly outlined and discussed. As a result, some performance-based durability requirements are specified which are used for quality control and quality assurance during concrete construction. The final documentation of achieved construction quality and compliance with the specified durability are key to any rational approach to more controlled and increased durability. As part of the durability design, a service manual for future condition assessment and preventive maintenance of the structure is also produced. It is such a service manual which helps provide the ultimate basis for achieving a more controlled durability and service life of the given concrete structure in the given environment.

• Journal of Communications and Networks
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• 제12권4호
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• pp.346-357
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• 2010

Opportunistic scheduling provides the capability of resource management in wireless networks by taking advantage of multiuser diversity and by allowing delay variation in delivering data packets. It generally aims to maximize system throughput or guarantee fairness and quality of service (QoS) requirements. In this paper, we develop an extended proportional fair (PF) scheduling policy that can statistically guarantee three kinds of QoS. The scheduling policy is derived by solving the optimization problems in an ideal system according to QoS constraints. We prove that the practical version of the scheduling policy is optimal in opportunistic scheduling systems. As each scheduling policy has some parameters, we also consider practical parameter adaptation algorithms that require low implementation complexity and show their convergences mathematically. Through simulations, we confirm that our proposed schedulers show good fairness performance in addition to guaranteeing each user's QoS requirements.

• 융합보안논문지
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• 제15권2호
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• pp.57-62
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• 2015

IP QoS는 인터넷 트래픽의 폭증을 수익으로 연결시키기 위해 기존의 Best Effort Service의 한계를 극복하는 것이 필수이다. 차세대 통신망의 필수요건으로 IP QoS는 매우 중요하다. 그러나, IP망은 QoS 보다는 유연성과 확장성에 초점을 맞추어 발전해왔다. 따라서, IP망에 QoS를 적용하기 위해 기존 IP 기술에 여러가지 품질확보를 위한 조치가 필요하다. 접속품질과 전송품질을 기반으로 한 IP QoS(Quality of Service) 품질 메트릭스를 정립 한다면 통신품질 저해요인을 분석하여 객관적인 자료를 얻을 수 있다. 통신품질 수준을 파악하면 품질 취약지역 및 품질 저해요인을 분석할 수 있다. 효율적인 품질 메트릭스 정립은 문제점에 대한 품질개선으로 통화품질 향상을 통한 고객 만족도를 증진효과를 기대할 수 있다.

• 디지털콘텐츠학회 논문지
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• 제3권1호
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• pp.101-111
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• 2002

인터넷을 중심으로 최근의 네트워크의 발전은 데이터 전송량의 범위를 멀티미디어 정보까지 확대시킴에 따라 멀티미디어 서비스를 보장하기 위해서 기존 인터넷의 Best Effort service에서 제공하지 못하는 end-to-end QoS(Quality of Service)의 제공이 필수적이다. 이를 위해 일정한 수준의 대역폭, 전송지연, 지연변이, 데이터 손실률 등의 network parameter 뿐만 아니라 시스템 내에서도 일정 수준의 CPU time 이나 메모리를 보장해 주어야 한다. 이에 따라 한정된 자원 안에서 멀티미디어 데이터를 분산시켜 네트워크 자원을 효율적으로 관리하기 위해 네트워크 자원 상황에 따라 적절하게 서비스 레벨을 조절하는 QoS 기반 통신 미들웨어의 개발이 시급하다. 또한 네트워크 시스템 및 application 개발자의 입장에서는 이를 구현하기 위해 실제 사용자가 느끼고 평가하게 되는 QoS의 객관적이고 사실적인 측정이 절실히 요구된다. 이를 위해 ATM 망상에서 보다 편리한 QoS 측정장치를 개발하고 또한 이러한 측정기술을 바탕으로 데이터를 추출하여 향상된 QoS를 제공하기 위한 개선된 미들웨어의 실질적인 메커니즘 개발과 검증에 적용한다.

• 품질경영학회지
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• 제47권4호
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• pp.837-846
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• 2019

Purpose: The purpose of this study is to define various concepts, features, and scopes by examining various previous studies on AI services that are completely different from existing services. It also examines the limitations of existing service quality evaluation methods and studies the characteristics by combining them with various cases of new AI services. And this is to derive and propose quality evaluation attributes of AI service. Methods: The concept and characteristics of artificial intelligence were derived through research and analysis of various previous studies related to artificial intelligence. The key characteristics and quality evaluation items were derived through the KJ method and matching based on the keywords and characteristics derived from previous studies and various cases. Results: Based on the review of various previous studies on the quality of artificial intelligence services, this study presents the main characteristics and quality evaluation items of new artificial intelligence services, which are completely different from existing service quality evaluations. Conclusion: The quality measurement model of AI service is very useful when planning and developing AI-based new products or services because it can accurately evaluate the requirements of consumers using the services of the new AI era. In addition, consumers can be recommended a customized service according to the situation or taste, and can be provided with a customized service based on this.

• 한국시뮬레이션학회:학술대회논문집
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• 한국시뮬레이션학회 1998년도 The Korea Society for Simulation 98 춘계학술대회 논문집
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• pp.27-31
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• 1998

The growing usage of multimedia communication applications with specific bandwidth and real-time delivery requirements has created the needs for quality of service(QoS). In response to the growing demand for an integrated services, the Reservation Protocol(RSVP) has been designed to exchange resource reservation among routers in the internet. RSVP protocol provides the quality of service for real-time applications but the network efficiency is reduced because of the limited bandwidth. In order to use network resources efficiently. We compare the resource efficiency of traditional reservation methods with that of the proposed method and evaluate the performance of the internet phone.

• 대한전자공학회:학술대회논문집
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• 대한전자공학회 2003년도 컴퓨터소사이어티 추계학술대회논문집
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• pp.49-52
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• 2003

The requirements for the high quality service is increased according to the changing of the internal environment. But, the computer system can not satisfy the requirement because of the limitation of the computer's own problem. This paper describes the network storage accelerator which can perform the high quality streaming service. We also show the implementation result of the streaming accelerator.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제7권4호
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• pp.726-747
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• 2013

In order to support a large number of mobile stations (MSs) with statistical multiplexing in cellular networks, a random access scheme is widely used for uplink (UL) bandwidth request (BR). In the design of a random access based BR scheme, there are two important requirements: short connection delay and diverse Quality of Services (QoSs) support. Such requirements are crucial for IMT-Advanced systems like IEEE 802.16m to provide various types of fourth generation (4G) data services. IEEE 802.16m provides advanced UL BR schemes for non-real time polling service (nrtPS) and best-effort (BE) service to meet the requirements of short connection time and multiple QoS level support. In order to provide short connection time and multiple QoS support, three-step and differentiated BR procedures are adopted. In this paper, a novel modelling of IEEE 802.16m contention based BR scheme is proposed that uses a 2-dimensional discrete time Markov chain. Both the short access delay three-step BR procedures and normal five-step BR procedure are considered in the model. Our proposed model also incorporates the IEEE 802.16m differentiated BR procedure. With the proposed model, we extensively evaluate the performance of IEEE 802.16m BR for two different service classes by changing QoS parameters, such as backoff window size and BR timer. Computer simulations are performed to corroborate the accuracy of the proposed model for various operation scenarios. With the proposed model, accurate QoS parameter values can be derived for the IEEE 802.16m contention-based BR scheme.

• The Journal of Asian Finance, Economics and Business
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• 제7권10호
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• pp.283-293
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• 2020

This study examines the effect of service quality and perceived value on customer loyalty with the intervening role of customers' satisfaction in the e-commerce industry. The research method uses a quantitative research design with a survey model. The sample used in this study is Tokopedia consumers who live in DKI Jakarta and have done online shopping at Tokopedia at least twice in the last six months. All variables used were reliable and valid and met the research requirements. The object of this research were the 200 customer respondents who had made purchases on the largest e-commerce platform of Indonesia, Tokopedia. Data analysis was done by using SPSS and Structural Equation Modeling (SEM). The results show that: first, the service quality and perceived value affect customer satisfaction positively. Second, there is a mediating effect of customer satisfaction on the relationship between service quality and perceived value on customer loyalty. Third, service quality and perceived value directly affect customer loyalty positively but insignificantly. The result implies that the role of customer satisfaction is significant in creating loyalty. In the e-commerce industry, good quality and perception could positively influence customers but not necessarily form loyalty. For that, e-commerce players should pay a lot of attention on customer satisfaction.