• Title/Summary/Keyword: quality-in-use

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Characteristics of Pollutant Loading in Namdae-cheon Watershed

  • Choi, Jin-Kyu;Son, Jae-Gwon
    • Magazine of the Korean Society of Agricultural Engineers
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    • v.45 no.7
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    • pp.49-56
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    • 2003
  • Nonpoint source pollutant loading from watershed may cause a problem to the water quality of the reservoir and stream. The characteristics of stream flow and water quality were monitored to investigate the runoff loading of the Namdae-cheon watershed from May in 1999 to October in 2003. Stage-discharge rating curve at the stream gauging site was established, and annual stream runoff of the study watershed was estimated as 499.4∼1,330.8mm during four years. The concentrations of total-nitrogen and total-phosphorus of stream water quality ranged from 0.76 to 6.95mg/L and from 0.0010 to 0.2276 mg/L, respectively, where T-N was generally higher than the water quality standard 1.0 mg/L for agricultural water use. The loads by unit generation of pollutant mass with respect to population, livestock, land use in this watershed were calculated. The runoff pollutant loadings by concentrations of total-N and total-P were estimated during study period, where the annual runoff loading of total-P was much less than the load by pollutant mass unit generation. The relations between stream discharge and water quality were analysed, and there was a high correlation for total-N but low for total-P. These results will be used to develop the monitoring techniques and water quality management system of agricultural watershed.

Factors related to dental service quality evaluated by dental clinic patients (치과의원 내원환자가 평가한 치과 의료서비스 질과 관련 요인)

  • Yeon, Jeong-Mi;Lee, Tae-Yong;Min, Hee-Hong
    • Journal of Korean society of Dental Hygiene
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    • v.12 no.4
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    • pp.665-674
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    • 2012
  • Objectives : This study purposed to identify factors related to dental service quality perceived by dental clinic patients, and for this purpose. Methods : The data conducted a questionnaire survey of 362 patients who had visited a dental clinic in Daejeon twice or more in August 2010 and aged over 20 during the period from the 1st to 31st of August 2010 and obtained results as follows. Results : The patients' general characteristics, perceived dental service quality was higher in older ones, married ones, high school or lower school graduates, civil servants, self-employed ones, and housewives, and the differences were statistically significant. according to the patients' dental clinic use characteristics, perceived dental service quality was higher when the stay in dental clinic was short, and the difference was statistically significant. Conclusions : Perceived dental service quality was related to the patients' general characteristics and dental clinic use characteristics. therefore, dentists and dental hygienists should make efforts to be more patient-oriented and to create pleasant dental care environment.

An exploration of relationship between mobile learning system quality and learning flow and satisfaction (모바일러닝 시스템 품질과 학습몰입 및 만족도 간의 관계 탐색)

  • Kwon, Youngae;Park, Hyejin
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.16 no.4
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    • pp.111-121
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    • 2020
  • This study analyzed the effects on system quality, learning commitment, and satisfaction in a mobile environment. A survey was conducted on 192 students enrolled in K University, and the research results are as follows. first, it was found that usefulness had an effect on learning commitment, but connectivity and reliability did not affect learning commitment. second, it was found that the usefulness and connectivity of the system quality had a significant effect on the satisfaction of use. third, the intermediary effect of learning immersion was verified as the connectivity, reliability, and usefulness of the system quality influence the satisfaction of use. connectivity and reliability had no mediating effect of learning commitment, and usefulness was found to play a partial mediating role in affecting user satisfaction. This study is meaningful in that it can provide a plan for improving the quality management of mobile learning and improving the learning effect by analyzing the effects on mobile learning from multiple perspectives.

A Study on the Impact of the Fashion Customizing e-Service Quality on Customer Loyalty: Focusing on the Mediating Effect of Flow (패션 커스터마이징 e-서비스 품질이 고객충성도에 미치는 영향: 플로우의 매개효과를 중심으로)

  • Kyung-Ha Shin
    • Journal of the Korea Fashion and Costume Design Association
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    • v.26 no.1
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    • pp.111-126
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    • 2024
  • The purpose of this study is to analyze the mediating effect of flow in the quality of customizing e-services and customer loyalty, with a view to providing a realistic strategy for the development of fashion customizing services. For this study, a total of 489 adult women in their 20s and older participated in a survey, and the responses were analyzed using SPSS 23.0 and AMOS 23.0 . The findings of the analysis were as follows. First, the ease of use, privacy, individual designs, order status, and accuracy of orders, which were the factors of fashion customizing e-service quality, had a significant and positive impact on flow. Second, the ease of use, order status, and order accuracy, which were the factors of fashion customizing e-service quality, had a significant and positive impact on customer loyalty. Third, the flow of the fashion customizing service had a significant and positive impact on customer loyalty. Fourth, in the relationship between fashion customizing e-service quality and customer loyalty, flow had a significant mediating effect. The findings of this study are expected to be useful data for the fashion industry providing a set of criteria for optimized customizing e-services for customers.

An Explainable Deep Learning-Based Classification Method for Facial Image Quality Assessment

  • Kuldeep Gurjar;Surjeet Kumar;Arnav Bhavsar;Kotiba Hamad;Yang-Sae Moon;Dae Ho Yoon
    • Journal of Information Processing Systems
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    • v.20 no.4
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    • pp.558-573
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    • 2024
  • Considering factors such as illumination, camera quality variations, and background-specific variations, identifying a face using a smartphone-based facial image capture application is challenging. Face Image Quality Assessment refers to the process of taking a face image as input and producing some form of "quality" estimate as an output. Typically, quality assessment techniques use deep learning methods to categorize images. The models used in deep learning are shown as black boxes. This raises the question of the trustworthiness of the models. Several explainability techniques have gained importance in building this trust. Explainability techniques provide visual evidence of the active regions within an image on which the deep learning model makes a prediction. Here, we developed a technique for reliable prediction of facial images before medical analysis and security operations. A combination of gradient-weighted class activation mapping and local interpretable model-agnostic explanations were used to explain the model. This approach has been implemented in the preselection of facial images for skin feature extraction, which is important in critical medical science applications. We demonstrate that the use of combined explanations provides better visual explanations for the model, where both the saliency map and perturbation-based explainability techniques verify predictions.

Lens Dose Reduction Methods and Image Quality in Orbital Computed Tomography Scan (안와 전산화단층촬영검사 시 수정체 선량감소 방법과 영상 평가)

  • Moon, Se-Young;Hong, Sang-Woo;Seo, Ji-Sook;Kim, Yeong-Beom;Kwak, Wan-Sin;Lee, Seong-Yeong;Kim, Jung-Soo
    • Journal of radiological science and technology
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    • v.43 no.5
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    • pp.343-351
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    • 2020
  • This study analyzed dose reduction and quality of images through dose reduction tools and shielding board to protect sensitive eye lens in radiation during orbit CT examinations for clinical data use. During CT scans of the phantom, surface dose (CT scanner dosimetry phantom, ion chamber-3 times) and quality of image (radiosurgery head phantom, visual assessment-2 times, HU standard deviation) were evaluated using X-care which is dose reduction tools and bismuth shielding board. The results of experiments of eight conditions showed a relatively reduced dose in all other conditions compared to when no conditions were set. In particular, the area corresponding to the ophthalmic part reduced the surface dose by up to 45.7 %. The visual evaluation of images by specialists and the quality evaluation of images analyzed by HU standard deviation were clinically closest to the use of X-care and shielding board (1 cm in height). Therefore, it is believed that the use of shielding board in a suitable location with dose reduction tools while investigating the optimal radiation dose will reduce the exposure dose of sensitive lens at radiation while maintaining the quality of the images with high diagnostic value.

The Effects of Trust on Customer Satisfaction and Re-use Intention in P2P File Sharing (P2P파일공유에서 신뢰가 고객만족과 재이용의도에 미치는 영향)

  • Cho, Chul-Ho;Kang, Byung-Suh
    • Journal of Korean Society for Quality Management
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    • v.34 no.2
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    • pp.33-47
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    • 2006
  • This study was designed to examine the casual relationships among trust evaluation factors, trust, customer satisfaction, and re-use intention in the P2P file sharing service. We applied structural equation model to test the hypotheses and research model. As a result of this study, trust evaluation factors affect trust and customer satisfaction and both of trust and customer satisfaction affect re-use intention respectively and significantly. Also trust affects customer satisfaction significantly. Specifically, trust was empirically confirmed as one of the important factors preceding customer satisfaction and re-use intetion in the P2P file sharing service. Therefore, this study shows that trust is important factor that P2P companies have to emphasize to raise user satisfaction and performance.

Exploring the Influence of the Internet Shopping Mall's Quality Factors on User Trust and Acceptance (인터넷 쇼핑몰이 갖는 품질요인이 사용자 신뢰와 수용에 미치는 영향에 대한 연구)

  • Lee Kung-Chang;Kang Byung-Uk;Suh Bomil;Kim Jong-Uk
    • Korean Management Science Review
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    • v.22 no.1
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    • pp.27-46
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    • 2005
  • As the electronic commerce has grown dramatically, visiting the Internet shopping malls is accepted as one of our daily life. Despite many studies about user acceptance of the Internet shopping malls, it still remains unanswered how the Internet shopping mall's three quality factors such as system qualify, Information qualify, and service quality affect user trust, and eventually user acceptance of the mall. To investigate this issue, we propose a research model in which six external factors such as three qualify factors as well as self-efficacy, subjective norm, and trust have a significant impact on user's attitude and intention to use the mall. After garnering 244 valid questionnaires from users, we analyze them with structural equation modeling. Experiment results show that the Internet shopping mall's three quality factors such as system quality, information qualify, and service quality significantly Influence user trust for the mall, which in turn impacts user's perceived usefulness, attitude toward using the mall. Another external factors such as self-efficacy and subjective norm also influence user's perceived ease of use and perceived usefulness respectively, affecting user's attitude altogether. Implications and further research directions are presented.

Understanding User's Continuous Use of Financial Technology Products

  • Wanchao Liu;Huosong Xia;Jian Mou
    • Asia pacific journal of information systems
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    • v.31 no.2
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    • pp.236-256
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    • 2021
  • Online financial technology products are an important consumer finance innovation. While a large body of previous research has focused on initial adoption and consumer willingness to use these products, little research explores the continued use of these products beyond the initial adoption phase. In particular, special attention should be paid to how users' trust and perceptions of privacy and security affect continued use behavior. This paper integrates the expectation confirmation model of information system continuance (ECM-ISC), the information system success model (ISSM) and the security and trust literatures to investigate continued use of online financial technology. To test the research model, we collected 398 valid questionnaires from Ant Credit Pay users. The research results show that system and service quality positively impact users' expectation confirmation, while information quality has no significant impact. Expectation confirmation and perceived usefulness positively affect user satisfaction. Moreover, the user's perception of privacy and security plays a vital role in user satisfaction. Satisfaction and perceived trust jointly promote users' continuance behaviors. Findings of this study indicates the importance of the information system success factors and security factors due to their influence on the continued use of Fintech products. This conclusion has implications for enterprises in improving the product qualities and enhancing the degree of security to meet user needs.

Development of Measurement and Evaluation Technique for Software Quality in Design Phase (설계단계에서의 소프트웨어 품질측정과 평가기법 개발)

  • 장영숙;권영식
    • Journal of Korean Society for Quality Management
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    • v.27 no.3
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    • pp.94-112
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    • 1999
  • It is booming to use computer and information owing to the information society. As software applications have grown, so too has the importance of software quality. Therefore, software quality measurement and evaluation are necessary to satisfy the users who are using computers. The ISO/IEC 9126 defines six quality characteristics and twenty-one subcharacteristics including forty inter quality characteristics. We developed software measurement and evaluation technique using the check list in accordance with the ISO/IEC 9126 in design phase. We applied idea and concept of Total Quality Management in order to evaluate and measure the quality of software. Namely, it is the concept such as "you should do it right the first time." or "you have to build quality in the process." We executed the quantitative evaluation of software, also had shown the distinctive result in order that users and developers can find the errors easily. We evaluated the quality of academic softwares in order to verify developing technique at S college. As a result of the evaluation, this college has found it necessary to maintain the software as soon as possible because academic systems are not adequate for users at this present time.

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