• Title/Summary/Keyword: quality of information system

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A Study on the Application of Quality Function Deployment to Information System Development (정보시스템 개발에 있어서 품질기능전개의 활용에 관한 연구)

  • 안원석;박영택
    • Journal of Korean Society for Quality Management
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    • v.27 no.1
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    • pp.111-134
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    • 1999
  • Although the role of information system has been rapidly increasing in modern management, there have been few researches on the quality assurance in information system. This paper suggests how to apply quality function deployment(QFD) to information system development in order to build up user-centered quality assurance system. The main focus of the paper is how to design the linkages between management strategy, information systems, and the users using quality function deployment.

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Understanding the Employee's Intention to Use Information System: Technology Acceptance Model and Information System Success Model Approach

  • MARTONO, S.;NURKHIN, Ahmad;MUKHIBAD, Hasan;ANISYKURLILLAH, Indah;WOLOR, Christian Wiradendi
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.1007-1013
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    • 2020
  • This study aims to understand the determinant of the employee's intention to use information system within the framework of the Technology Acceptance Model (TAM) and Information System Success Model (ISSM). This paper also aims to examine the influence of ISSM dimension on the perceived usefulness and the perceived ease of use. The research respondents were 248 employees of Universitas Negeri Semarang (UNNES) who are users of the Financial Information System (SIKEU). Data was obtained using a questionnaire that was distributed online via Google form. The data analysis method used is Structural Equation Model (SEM) analysis using the Warp-PLS software. The results showed that the dimensions of TAM (perceived ease of use and perceived usefulness) had a positive and significant influence on the employee's intention to use SIKEU. The ISSM dimension (system quality and information quality) also had a significant influence, although other ISSM dimensions (service quality) had not been proven to have a significant influence on the employee's intention to use SIKEU. Moreover, the results showed that the employee's intention to use is a determinant of SIKEU's actual usage. Perceived ease of use was significantly determined by system quality, information quality, and service quality. In addition, the perceived usefulness was significantly determined by system quality and information quality.

A Framework for Quality Management Support Information Systems (품질경영지원 정보시스템 구축을 위한 틀)

  • Suh, Yung-Ho;Kang, Hyeon-Seok
    • Journal of Korean Society for Quality Management
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    • v.28 no.2
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    • pp.89-102
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    • 2000
  • Many organizations have developed their own traditional quality information systems. But, they think of it as one of the functional information systems not as a company-wide decision support information systems. A study on traditional quality information systems(QIS) has been conducted and a new conceptual framework of quality information system is proposed in this paper. In order to support enterprise wide total quality management aggressively, a new conceptual framework, named quality management support information system(QMSIS) is developed and proposed. This framework is based upon Malcolm Baldrige National Quality Award(MBNQA) model integrates management information system approach and traditional quality information system concept. In this model, organizational performance and process performance can be monitored to support managers , decision making about organizational quality management activities.

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A Research about Accounting Information System Quality and Educational Satisfaction (회계정보시스템 품질과 전산회계 교육의 만족도에 관한 연구)

  • Cho, Hyen Suk;Yang, Seong-Bok
    • Journal of the Korea society of information convergence
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    • v.6 no.2
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    • pp.61-66
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    • 2013
  • In this study, the accounting information systems and Satisfaction with computerized accounting education study. As the control variable, computer usage time and computer experience were used. To sum up the analysis result, Details of the quality of accounting information system, quality system quality, information quality, service quality, satisfaction of computerized accounting education was analyzed significant effect. Used to control variable, computer usage time. Computer usage time of the control variable in the system quality, information quality and significant impact on satisfaction. Computer experience of the control variable in the system quality, information quality and significant impact on satisfaction.

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A Preliminary Study of Quality Certification System for Geo-Spatial Information Device (공간정보 기기 품질인증을 위한 기초연구)

  • Kim, Jae-Myeong;Choi, Yun-Soo;Seo, Jae-Pil;Chang, Eun-Mi
    • Spatial Information Research
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    • v.19 no.4
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    • pp.33-43
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    • 2011
  • Countries all over the world have been operating various certification systems to protect their consumers, and these systems have become trade barriers between countries. Also, KS and KCC were not designed to reflect characteristics of Geo-Spatial Information Device. The purpose of this study was to derive the plan of Quality Certification System for Geo-Spatial Information Device through the analyses of the existing Quality Certification System. The results of this study were as follows. Firstly, we defined the concept of Quality Certification System for Geo-Spatial Information Device. Secondly, we set the boundary, factors and process of Quality Certification System for Geo-Spatial Information Device through classifying it in detail. Lastly, we suggested about fundamental concept of Quality Certification System for Geo-Spatial Information Device a the analyses of the existing Quality Certification System.

Implementation of Quality Management System for Wild-Simulated Ginseng Using Blockchain

  • Sung, Youngjun;Won, Yoojae
    • Journal of Information Processing Systems
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    • v.18 no.2
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    • pp.173-187
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    • 2022
  • A special government agency has been charged with implementing quality management to guarantee the quality of wild-simulated ginseng. However, these processes are carried out by use of documents, and this has resulted in information omission and high document management costs. To solve this problem, this study analyzed the existing quality management process by using a smart contract for the existing offline form and proposed a new quality management system for storing and managing all log data in the blockchain. This system reduced documentation management costs about quality management and recorded information in the previous step through the quality management steps, thus forming a step-by-step record chain. Experiments were conducted by implementing this system, which improved data integrity and reliability. Additionally, sensitive information, such as personal information, was included in the system by use of the off-chain technology.

An Effect on the Audit Quality and Customer Satisfaction by Information System Audit Style (정보시스템감리유형이 감리품질과 고객만족에 미치는 영향)

  • Kim, Dong-Soo;Kim, Hyun-Soo;Ahn, Yon-Sik
    • Journal of Information Technology Services
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    • v.4 no.2
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    • pp.23-32
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    • 2005
  • Information system audit of Korea is different from that of the United States of America, Japan and so on. Information system audit improves the quality of information system. Information system audit of Korea carried out administrative branches. Recently Public sides required ordinary audit frequently. The reason is that the risk of information system project has increased. Examined closely relation between audit quality and audit style such as ordinary audit, fixed period audit, residence audit, and responsibility audit. And, wished to examine closely relation between audit quality and customer satisfaction. As research result, being effect factor that audit style keeps in mind in audit quality, also, audit quality in audit satisfaction, and was proved that exert effect that ordinary audit, report to the responsibility audit or sense of responsibility state keeps in mind in audit satisfaction.

Analysis of Factors Affecting Intention of Continuous Use for Mobile Wallet Based on the Information System Success Model (정보시스템 성공모형을 기반으로 한 모바일월렛 지속사용의도에 미치는 영향 요인 분석)

  • Jeon, Sun-Ho;Kang, Ju-Young;Lim, Jay-Ick
    • Journal of Information Technology Services
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    • v.13 no.4
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    • pp.325-340
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    • 2014
  • Mobile payment system using NFC attracted attention as the mobile payment market grows due to the fast diffusion of smart phones. However, non NFC mobile payment recently appeared because of the slow growth of infrastructure for NFC. With advent of Non NFC mobile payment applications, mobile payment industry is in developing trend. Non NFC mobile payment revitalizes the market by overcoming the limit of NFC with the smart applications using bar code and QR code payment, and providing various discounts, membership benefits and payment information. Therefore, this paper analyzed the intention of continuous use with the quality of mobile payment application based on the information system success model. Three categories of factors which are system quality, service quality, and information quality were used. We verified the significance of the factors affecting the intension of continuous use. mainly, quality of information was considered as an important factor of continuous Intention to Use. Also, unlike previous NFC, it was found that in Non-NFC, compatibility might not be as important factor. Moreover, we suggest a marketing strategy of companies for mobile payment industry which focus on information quality. and future research directions for non NFC payment market.

The Mediating Roles of Trust and System Quality in Achieving System Success: A System Integrator Perspective

  • JUN, Jongkun;LEE, Won-Jun;JUNG, Jongki
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.2
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    • pp.203-212
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    • 2019
  • A system Integrator (SI) makes a consortium with multiple providers of hardware and software solutions to sell an information system. The success of information systems (IS) mainly depends on establishing a trustful relationship between SI supplier and client, and delivering high-quality system. However, the determinants of trust and system quality have been investigated mostly from the perspective of s ystem buyers rather than system sellers. This study examines the influence of key variables that SI can handle to improve trust and system quality which finally leads to user satisfaction toward SI. This study adopts resource complementarity, user participation and information sharing as the key variable then builds a research model to explain their relationships to user satisfaction. Respondents are recruited from 251 firms that have built any information system in recent two years in South Korea. Results of partial least square (PLS) modeling analysis show that both resource complementarity and information sharing have positive relationships with trust. Also the relationships between trust, system quality and user satisfaction toward S.I are supported. In addition, the mediating roles of trust and system quality are identified. We discussed some of the key managerial and theoretical implications of the paper and suggested further research directions.

A Study on Optimal Developmental Cost for Quality Factors of Integrated Information Security Systems (통합정보보호시스템의 최적 품질 확보를 위한 최소개발비용 탐색에 관한 연구)

  • Park, You-Jin;Choi, Myeong-Gil
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.3
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    • pp.1-9
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    • 2010
  • To protect information resources, many organizations including private corporate and government employ integrated information security systems which provide the functions of intrusion detection, firewall, and virus vaccine. So, in order to develop a reliable integrated information security system during the development life cycle, the managers in charge of the development of the system must effectively distribute the development resources to the quality factors of an integrated information security system. This study suggests a distribution methodology that minimizes the total cost with satisfying the minimum quality level of an integrated information security system by appropriately assigning development resources to quality factors considered. To achieve this goal, we identify quality factors of an integrated information system and then measure the relative weights among the quality factors using analytic hierarchy process (AHP). The suggested distribution methodology makes it possible to search an optimal solution which minimizes the total cost with satisfying the required quality levels of processes by assigning development resources to quality factors during the development life cycle.