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An Effect on the Audit Quality and Customer Satisfaction by Information System Audit Style  

Kim, Dong-Soo (신흥대 컴퓨터정보계열)
Kim, Hyun-Soo (국민대 정보관리학부)
Ahn, Yon-Sik (경원대 인문사회계열)
Publication Information
Journal of Information Technology Services / v.4, no.2, 2005 , pp. 23-32 More about this Journal
Abstract
Information system audit of Korea is different from that of the United States of America, Japan and so on. Information system audit improves the quality of information system. Information system audit of Korea carried out administrative branches. Recently Public sides required ordinary audit frequently. The reason is that the risk of information system project has increased. Examined closely relation between audit quality and audit style such as ordinary audit, fixed period audit, residence audit, and responsibility audit. And, wished to examine closely relation between audit quality and customer satisfaction. As research result, being effect factor that audit style keeps in mind in audit quality, also, audit quality in audit satisfaction, and was proved that exert effect that ordinary audit, report to the responsibility audit or sense of responsibility state keeps in mind in audit satisfaction.
Keywords
Audit Style; Ordinary Audit; Residence Audit; Responsibility Audit; Audit Quality; Customer Satisfaction;
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