• Journal of Korean Society for Quality Management
• /
• v.27 no.4
• /
• pp.95-113
• /
• 1999

This paper is to propose an evaluation model of quality system using the concept from the evaluation method of each stage in QFD(Quality Function Deployment). The data of the performance level and weights for the quality system and the job on quality loop in each enterprise has been obtained from the 8 experts who are in charge of quality system construction. Here, the weights were computed by means of the eigenvector method. In this paper, we can acquire the evaluated score for the present level of the quality system. This method will help to manage and improve the quality system. We show the efficiency of this method by illustrating case studies.

• Spatial Information Research
• /
• v.19 no.4
• /
• pp.33-43
• /
• 2011

Countries all over the world have been operating various certification systems to protect their consumers, and these systems have become trade barriers between countries. Also, KS and KCC were not designed to reflect characteristics of Geo-Spatial Information Device. The purpose of this study was to derive the plan of Quality Certification System for Geo-Spatial Information Device through the analyses of the existing Quality Certification System. The results of this study were as follows. Firstly, we defined the concept of Quality Certification System for Geo-Spatial Information Device. Secondly, we set the boundary, factors and process of Quality Certification System for Geo-Spatial Information Device through classifying it in detail. Lastly, we suggested about fundamental concept of Quality Certification System for Geo-Spatial Information Device a the analyses of the existing Quality Certification System.

• Journal of the Korean Society for information Management
• /
• v.20 no.4 s.50
• /
• pp.249-275
• /
• 2003

In companies competing for today's information society, Data quality deterioration is causing a negative influence to generate company competitiveness fall and new cost. A lot of Preceding study about data qualify have been proceeded in order to solve a problem of these data qualify deterioration. Among the sides of data qualify, it has been studied mainly on qualify of the data valve and quality of data service that are the results quality concept. However. this study studied structural qualify of the data which were cause quality concept in a viewpoint of meta data management and presented data quality management maturity model through this. Also empirically this study verified that data quality improved if the management level matured.

• Journal of Information Technology Services
• /
• v.18 no.2
• /
• pp.75-96
• /
• 2019

These days, many companies use information systems as a basis for organizational management activities and as an important component of sustainable management. Thus, securing and operating a high-quality information system that can improve the efficiency of business processes is a large part of corporate competitiveness. In order to get such a critical information system, it is only possible to successfully carry out the project. Various attempts and studies have been undertaken to increase the success rate of the project. However, the reality is that the success rate is still not getting much better. In this study, the concept of quality of service, which has long been actively studied in marketing area, was applied as a new factor to enhance the project's success. In this study, project performance activities were defined as the act of providing services. A survey of 164 valid collection data was analyzed. The analysis used SPSS 23. Four process quality factors (customer participation, customer response, knowledge and skills, reliability) and 21 metrics were derived. Through this research, I hope to be the starting point of applying process quality concept as a new breakthrough to increase success rate of project.

• Journal of Korean Society for Quality Management
• /
• v.21 no.2
• /
• pp.61-70
• /
• 1993

The concept of producer's tolerance, in contrast to the consumer's tolerance, is a natural consequence of continuous loss functions. It is based on the premise that any unit product whose quality characteristic deviated from its traget value inflicts a loss, and that this less is a continuous monotonically increasing function of the magnitude of deviation. This concept of the emphasis on loss function to improve quality of products on the side of customer is introduced by Taguchi. This paper considers the problem of determining the optimum producer's tolerance by continous loss fuction of Taguchi and proposes a probablistic model for the problem. The difference between the proposed probablistic approach and the approach taken in Taguchi is also pointed out.

• Journal of the Korean Society of Manufacturing Technology Engineers
• /
• v.22 no.2
• /
• pp.292-297
• /
• 2013

Nowadays, a strategy of the self-optimizing machining process is an imperative approach to improve the product quality and increase productivity of manufacturing systems. This paper presents a concept of self-optimizing forming system that allows the forming system automatically to adjust the forming parameters online for guarantee the product quality and avoiding the machine stop. An intelligent monitoring system that has the functions of observation, evaluation and diagnostic is developed to evaluate the pully quality during forming process. Any abnormal variation of forming machining parameters could be detected and adjusted by an intelligent control system aiming to maintain the machining stability and the desired product quality. This approach is being practiced on the pully forming machine for evaluating the efficiency of the proposed strategy.

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 2006.05a
• /
• pp.1863-1871
• /
• 2006

This paper develops and defends the concept of reference-quality in consumer choice, demonstrating its impact on aggregated market demand. The concept of reference-quality refers to an internal standard against which observed qualities are compared in consumer choice behavior. In doing so, we examine and reveal the formation mechanism and the structure of reference-quality in the U.S. wireless phone market. Consequently, we recognize and introduce a brand-specific reference both in price and product quality in aggregated product demand which enable us to measures the responsiveness of market demand to the innovation of a certain brand.

• Asia pacific journal of information systems
• /
• v.29 no.1
• /
• pp.1-34
• /
• 2019

The concept of e-Government was first developed and implemented in industrialised countries. Consequently, it should not be assumed that this concept is automatically appropriate for developing countries. This study aims to examine the roles of perceived support quality and support satisfaction in the context of government-to-citizen (G2C) transactions towards behavioural intention and usage in developing countries. To test the proposed model, the official website of Kuwait Government Online Services (KGOS) was selected. A survey with a total of 628 responses was analysed using Structural Equation Modelling (SEM) to investigate the goodness of fit of the model and the underlying indicators. The findings confirm the significance of support quality perceived by citizens and provide insights to explain citizens' intention to use e-Government systems.

• Journal of Korean Society for Quality Management
• /
• v.28 no.3
• /
• pp.104-113
• /
• 2000

In this paper, we present a useful system to manage the quality documents, using the concept of hypertext in HANGUEL wordprocessor, In order to develop this system, we classify all manuals, procedures and forms into files. A relationship chart of these files is constructed and files are hyperlinked according to this chart. We apply this quality document management system using hyper- text to a small precision manufacturing firm by analyzing its all kinds of quality documents. We confirm that this system effectively reduces the handling time of quality documents and supports revising task of quality documents with consistency.

• Journal of Digital Convergence
• /
• v.16 no.2
• /
• pp.261-267
• /
• 2018

This investigated 205 dental personnel in Daegu and Gyeongsangbuk-do to find out the effects of Dental Hygienist(Nurse's Aide)'s coaching leadership on job satisfaction, motivational self-concept and quality of life. the entire average of coaching leadership was 2.67 On 5 point scale, development coaching 2.61, relationship coaching 2.61. "my boss fully provides me with training opportunities for my development' had the lowest 2.50. As for coaching leadership according to general characteristics, had the highest average those aged of 20-25years old, work experience of 1-5years, single, salary less than 20 million, female immediate superior, immediate superior aged 20-30years old, position of immediate superior is team head, senior dental hygienists(p<.05). The three criteria had positive correlation with coaching leadership(p<.05). Therefore, Right coaching leadership increases job satisfaction, improves motivational self-concept for increasing individual development, raises quality of life.