• 제목/요약/키워드: public service motivation

검색결과 80건 처리시간 0.026초

보건기관(保健機關)의 방문보건사업(訪問保健事業) 담당인력(擔當人力)들의 사업(事業)에 대한 태도(態度) 견해(見解)와 환자관리(患者管理) 양상(樣相) (Attitude and Management Contents of Health Workers Engaged in Visiting Health Service)

  • 박미영;박재용
    • 농촌의학ㆍ지역보건
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    • 제23권1호
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    • pp.91-108
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    • 1998
  • This study was conducted to use the feedback of health personnel to improve the Visiting Health Service. The data was collected from 471 Home Health Workers serving 24 local health organizations in the Kyung-Pook province. 62.5% of the respondents were men under thirty-nine years of age. 92.8% of the respondents are married. 47.1% had degrees from junior colleges. It was ascertained 52.7% of the workers visited their patients six to twelve times within a six month period. And one to three patients were visited per day by one worker. Workers of older age, higher job position, and more experience were more positive in their feedback about the program. In addition, local health center employees, including nurses, were more positive about the program. Younger workers with a higher level of education, less experience, and lower job position had more insight into the problems of the program. Deeper insight into these problems led to a more negative conception of the program. Older workers with higher ranking jobs were found to be most competent. in their jobs. Workers at the main health center were assessed higher than the workers at the health sub-center or the primary health post. In addison nurses at all centers were found to be slightly more competent than the nurses' aide. The primary health post established the highest degree of patient satisfaction. It was discovered that the more positive the workers felt about the program, the higher their patient satisfaction feedback. There was a positive correlation between management assessment and patient satisfaction. This means that better program management was found to produce higher patient satisfaction. Workers feel being more educated about patient management would lead to better service. However, they take no action to produce these results. Where the problems of the system are most commented upon, the need for further education is greatest. Through multiple regression analyses it is apparent that the assessment of patient management is the greatest variable affecting patient satisfaction of patients is dependent on the management by the visiting health worker. Therefore, the development of the visiting health program is highly dependant on the feedback of those workers with a negative conception of the program. So the development of programs, motivation, education and training must be established. These works would lead to active participation by visiting health workers in the improvement of the Visiting health program.

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공중보건분야 치과위생사의 직무교육 인식도 (Awareness of dental hygienists about on-the-job training in public health sector)

  • 조은별;황윤숙;김영남;박덕영
    • 한국치위생학회지
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    • 제9권1호
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    • pp.85-99
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    • 2009
  • The purpose of this study was to examine the awareness of dental hygienists about on-the-job training in public health sector in an effort to stir up their on-the-job training(OJT) and to facilitate the planning of successful educational programs. A survey was conducted nationwide for two months in October and November 2006, and the answer sheets from 811 dental hygienists were analyzed. The findings of the study were as follows: 1. 40.7 percent of the dental hygienists investigated never underwent OJT geared toward public officials, which wasn't linked to oral health. 2. As for the experiences of professional oral health education(or OJT) as members of local public dental clinics by service term, 64.9 percent of the dental hygienists who had worked for less than 10 years never received that kind of education, and 70.5 percent of those with a 15-year or more career received that education just once(p<0.05). The dental hygienists who received that education viewed it favorably, as they found that to be conducive to their job performance. In the event of those who didn't receive that education, a lack of chance to do that was the most common reason. 3. In regard to motivation of receiving professional oral health education(or OJT), the largest rate of the dental hygienists who stood at 71.9 percent received that education voluntarily in pursuit of self-development and better job performance. The training programs provided by the oral health division of the Ministry for Health, Welfare and Family Affairs were excluded in this study. As to educational spending by the dental hygienists or their employers over the past two years, 56.9 percent paid 100 thousand to less than 500 thousand won. 46.6 percent never paid for that, and about 15.5 percent received education at their own expenses. Concerning the form of OJT, lectures were provided to 50.3 percent. 4. The dental hygienists who worked in local public health clinics hoped for more intensive and better education and training related to oral health projects.

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지역사회리더 리더십역량의 중요-성취도 분석 (An Importance-Performance Analysis(IPA) on the Leadership Competency of Rural Community Leaders)

  • 박은식;이채식;박덕병;고정숙
    • 농촌계획
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    • 제12권1호
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    • pp.59-66
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    • 2006
  • The purposes of this study were to identify leadership competences of rural leaders and to analyze leadership competency of leaders. The study carried out by questionnaire and focus group interview on expert panels. To analyze leadership competency, the data was collected from 273 rural leaders by stratified random sampling. SPSSWIN/ver10 program was used for analyzing data with t-test and IPA method. The study suggests twenty low types of leadership competences which were information, vision, decision making, motivation communication, education residents, managing residents, loaming, flexibility, problem solving, presentation program management, customer orientation service knowledge, making relationship, creative idea, business understanding, brand development, conflict resolution negotiation, assessment, business management, coaching and feed back. Whereas leaders with middle school educational career required developing program management, maintaining achievement and benchmarking, leaders with high school were morel likely to develope self-learning, to benchmark their knowhow and brand development competency. Whereas leader with less low years experiences as leader have been considered as developing coaching/feedback brand development and program development, leaders with more five years as leader should consider developing benchmarking, resident education, and brand development. The study suggests that the extension agents on public should develop leadership program according to the competency differences of leaders.

Original Article 2 - 치과병의원 안에서 고객만족을 위한 마케팅연구 -치과의사와 직원간의 기대와 만족을 중심으로- (A Study on Marketing for Customer Satisfaction of Dental hospitals and Clinics - Focusing on Expectation and Satisfaction between Dentist and Staff-)

  • 김용태;김양균
    • 대한치과의사협회지
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    • 제48권2호
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    • pp.127-139
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    • 2010
  • Objectives : The study explored perceptional gap of dentists and their employees between expectation and satisfaction. Methods : For analysis, the study surveyed 407 employees and 91 dentists on their expectation and satisfaction depending on expectation. Results : When the satisfaction on a question was lower than expectation; the rate of sufficiency was below 100%, it is necessary to improve on the question. Contrarily when the satisfaction on a question was higher than expectation; the rate of sufficiency was upper 100%, it is necessary to continuously support the question. The most of satisfaction of employees on their dentists and their organization were lower than employees's expectation of those. The most of satisfaction of dentists on their own and employees were lower than dentists's expectation of those as similar as employees cases, It means that all of questions need to improve continuously. Conclusions : The issues for prior decision to change these phenomena are 1) improvement of communication each other, 2) recovery of credence each other, and 3) leadership style change from authoritarian to consideration.

갈등의 영역 - 실내디자인의 지식체계와 프로페션의 건강, 안전, 복지 에토스와의 갈등 - (Contested terrain - Conflicts between BOK(body of knowledge) of interior design and HSW(health, safety, welfare) ethos of profession -)

  • 김덕수
    • 한국실내디자인학회논문집
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    • 제21권6호
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    • pp.177-185
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    • 2012
  • The endowed privilege to an established profession acts as an important motivation related to professionalization of occupations. The established profession enjoys cognitive, legal, and economic privilege. This study analyzes the professionalization process of interior design. Specifically, the study evaluates the suitability of the body of knowledge and professional ethos(i.e., protection of citizen's health, safety, and welfare), while analyzing the professionalization of interior design in the United States. The research aims at proposing a reference point for the professionalization of Korean interior design. Utilized data include research paper, court sentencing, and reports published by related professional organizations. The study concludes that 3E's are a means of professionalization of interior design, while separating interior design from interior decorating. In addition, there is no evidence to the protection of citizen's HSW. Rather, it increases service costs and restricts the job opportunities. When the public is not persuaded, the argument related to the necessity of license for the protecting citizen's HSW can be consumed as a mere rhetoric, concealing intentions for formulating a cartel. Thus, this study proposes that the professionalization of interior design may focus on the establishment of identity and body of knowledge, which are specific to interior design.

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중증장애인의 온라인 서비스 이용에 대한 디지털 정보격차의 영향: 온라인 접근성을 중심으로 (The Effect of Digital Divide on the Use of Online Services in the Severely Disabled People: Focusing on Online Accessibility)

  • 장창기;성욱준
    • 정보화정책
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    • 제27권3호
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    • pp.56-81
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    • 2020
  • 본 연구는 중증장애인을 대상으로 온라인 서비스 이용에서 동기적 요인과 기술적 역량의 영향을 실증적으로 연구하는 것을 목적으로 한다. 또한, 디지털 정보격차의 영향 이외에도 중증장애인이 가지고 있는 신체적 및 정신적 부자유에 따른 영향을 모두 고려하여 온라인 활동에 조력이 필요한 집단과 그렇지 않은 집단을 구분하고 집단간 조절 효과를 확인하였다. 연구에 사용된 데이터는 한국정보화진흥원의 2018년 디지털정보격차 실태조사 데이터를 이용하였다. 연구방법은 인터넷 이용에 대한 연속적 접근 모형을 적용한 경로분석과 다집단분석을 수행하였다. 연구결과, 장애인의 경우에도 동기적 요인이 기기 운용과 인터넷 이용을 위한 기술적 역량에 영향을 미치며, 이러한 기술적 접근 역량이 온라인 서비스 이용에 연속적으로 영향을 미치는 것으로 확인되었다. 특히, 장애인의 온라인 서비스 이용에는 동기적 요인이나 기기에 대한 단순한 운용기술보다 인터넷 이용을 위한 전략적 기술 역량의 효과가 가장 중요한 것으로 나타났다. 또한, 장애인 집단 내에서도 인터넷 이용에 조력이 필요한 집단이 그렇지 않은 집단에 비해 온라인 서비스 이용에 더 소극적인 것으로 확인되었다. 본 연구는 장애인을 대상으로 한 물리적 접근에 대한 역량 강화와 더불어 인터넷 이용을 위한 책임과 위험에 대한 보호 능력을 강화하는 전략적 기술 역량의 지원 필요성을 시사한다.

Exploring Recipients' Experience with the Home-based Rehabilitation Program Based on CBR Model through In-depth Interviews

  • Lee, Minyoung;Chung, Jinjoo;Hong, Hye Jung;Kim, Eunseung;Yoon, Bum Chul
    • The Journal of Korean Physical Therapy
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    • 제27권2호
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    • pp.96-105
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    • 2015
  • Purpose: This study was conducted in order to explore self-perceived objectives, effects, determinant factors of satisfaction and demands on home-based rehabilitation service (HBRS) based on a community-based rehabilitation (CBR) model in community-dwelling disabilities. Methods: This research was conducted through in-depth interview. HBRS was conducted by four physical therapists for one hour a day, once a week, for eight weeks. After an eight-week intervention period, in-depth interviews were conducted using a semi-structured questionnaire for five recipients of HBRS and six care givers. Results: For the physical effect, some participants experienced positive effects, whereas others did not due to the short-term intervention period. For the social and emotional effects, 'occurrence of motivation for exercise', 'change of surroundings' and 'sorriness for the therapist' emerged as keywords. For the determinant factors of satisfaction, 'movement-inducing therapy', 'therapy from the specialist', 'development of friendship & social network', and 'learning the way of self-rehabilitation' emerged as keywords. For further demands on HBRS, participants stated that 'sufficient time for therapy', 'user opinion-reflected therapy', 'additional instructions for therapeutic exercise & activities of daily living', and 'active promotion for HBRS' were necessary. Conclusion: Participants were satisfied with the physical, social, emotional, and educational aspects of HBRS. In particular, the participants regarded educational aspects as the significant factor throughout self-perceived objectives, determinant factors of satisfaction and the demands. This result suggests that when providing HBRS to community-dwelling persons with disabilities, therapists should recognize the necessity and significance not only of the physical, but also the educational aspect of HBRS.

A Study of a Diet Improvement Method for Controlling High Sodium Intake Based on Protective Motivation Theory

  • Hahm, Tae-Shik;Choi, Sung-Hee;Lee, Tae-Yeon
    • 한국식품위생안전성학회지
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    • 제33권2호
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    • pp.89-93
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    • 2018
  • 고염식식습관은 다양한 질병을 일으키고 공중보건을 위협할 수 있다. 그 동안 고염식식습관을 통제하기 위한 다양한 시도가 이루어져 왔으나 건강커뮤니케이션을 통해 고염식식습관을 변화시킬 수 있는지에 대한 연구는 아직 이루어지지 못하였다. 본 연구는 고염식의위험성과 식습관의 통제가능성에 대한 인식이 고염식식습관을 얼마나 예측하는지를 검토함으로써 식습관 개선 교육을 위한 시사점을 찾고자 하였다. 이러한 연구목적을 달성하기 위해 보호동기 이론의 하위요인인심각성, 취약성, 효율성, 효능 및 행동 경향을 측정하기 위한 설문지를 개발하였으며 설문지를 충남소재 대학의 대학생들과 그들의 가족을 대상으로 배포하였다. 설문결과를 SPSS프로그램으로 분석한 결과를 보면 다음과 같다. 첫째, 청년층은 장년층보다 나트륨섭취가 더 많았다. 둘째, 상관관계분석에서 장년층은 고염식으로 인한 위험에 취약하다는 것을 알고 있지만 고염식을 억제할 수 있다고 확신할 때 까지는 식습관을 바꾸지 않는다. 셋째, 구조모델분석에 따르면 대처지각이 높을수록 고염식식습관의 경향성이 낮아지는 경향을 보인다. 이 결과는 고염식식습관을 줄이기 위해서는 실행 가능한 정보를 제공하고 저염식을 하였을 때 어떤 변화가 발생하는지를 인식 시킴으로써 대처지각을 높이는 방안이 더 효과적임을 시사한다.

요양병원 간병인의 직업의식, 직무스트레스, 직무만족도가 이직의도에 미치는 영향 (The Effects of Work Sense, Job Stress, Job Satisfaction on Turnover Intention of Caregivers in Long-Term Care Hospitals)

  • 한현숙;유왕근;도은수
    • 한국병원경영학회지
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    • 제28권4호
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    • pp.23-32
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    • 2023
  • Purposes: Caregivers are placed in a poor working environment because there is no special legal basis or definition in the current medical system, and they have difficulty in supplying manpower due to frequent job change and retirement. Therefore, this study aimed to find out the effect on job consciousness, job stress, job satisfaction, and turnover intention of caregivers in nursing hospitals for the elderly. Methodology: In this study, a survey was conducted from May 2nd to 16th, 2022, targeting caregivers with more than 6 months of work experience working at 10 nursing hospitals in D City. Data were collected through convenience sampling, and a self-administered questionnaire method was used, in which subjects filled out a questionnaire. A total of 240 questionnaires were distributed, and 220 copies were considered for the final analysis after excluding non-response or inappropriate questionnaires for data use. Data analysis used t-test, ANOVA, Pearson's correlation coefficient, and multiple linear regression analysis, and the main results are as follows. Findings: Job stress and job satisfaction showed a significant correlation with the level of turnover intention, and were also found to be major determinants. On the other hand, among the occupational characteristics of the study subjects, employment type, job motivation, service period, number of patients, injury experience, and license status showed a significant difference from turnover intention. Conclusion: As a result of the above research, in order to prevent job turnover and retirement by improving job stress and job satisfaction of caregivers engaged in nursing hospitals, it is necessary not only to legalize caregivers, but also to secure an appropriate level of caregivers for nursing hospitals and improve specific treatment for caregivers. Ultimately, a policy alternative that can provide quality nursing service is required.

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치안 거버넌스의 새로운 구조와 경찰 서비스 제공에 미치는 영향: 영국을 중심으로 (The New Structure of Police Governance and Its Impact on Police Service Delivery in the UK)

  • ;정제용
    • 시큐리티연구
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    • 제55호
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    • pp.169-192
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    • 2018
  • 이 연구에서는 잉글랜드와 웨일즈의 '2011년 경찰 개혁 및 사회적 책임에 관한 법'과 관련된 최근 경찰 개혁 전략을 평가하였다. 경찰 개혁 전략 중 가장 중요한 변화는 지역치안위원장에게 경찰인력 운용뿐만 아니라 관할 지역의 범죄를 줄이는 책임도 부여하였다는 것이다. 이로 인해 지역치안위원장은 지방 정부 및 지역 안전 파트너십과도 긴밀히 협력해야 하며, 그 전신인 지방경찰위원회보다 보다 많은 임무와 큰 권한을 갖게 되었다. 이 연구는 또한 지역 경찰 지휘관을 대상으로 한 설문 조사를 통해 범죄의 성향과 정도를 평가하고자 하였다. 이 설문 조사는 강력 범죄보다는 사소한 범죄 및 반사회 범죄로 인한 치안수요가 급증한 것을 보여주었다. 지역치안위원장 제도의 도입은 경찰의 우선순위가 대중의 우선순위와 점차 일치하고 있으며, 반사회적 행동이 이제는 일반적 범죄보다 주민들의 삶에 더 큰 영향을 미치고 있다는 것을 의미한다. 그리고 이 연구는 윈저리뷰(Winsor Review) 이후에 경찰 연봉, 연금 및 근무 조건에 대한 변화도 조명하고 있다. 또한, 이러한 변화가 경찰 조직 내에서 경찰관들의 사기와 전문적인 동기에 미치는 영향을 살펴보았다. 현재의 영국 정부 정책으로 인해 점점 더 많은 수의 경험 많은 경찰관들이 경찰 조직을 떠나고 있고, 이로 인해 궁극적으로 전략적 긴급 서비스로서 치안서비스의 장기적인 탄력성이 약해질 수 있다는 점을 논의하였다.