• 제목/요약/키워드: performance management. performance indicators

검색결과 551건 처리시간 0.03초

병원 간호조직 성과관리지표 개발에 관한 연구 (A Study on Performance Measurement Indicators of Nursing Department in a Hospital)

  • 강경화;한용희
    • 간호행정학회지
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    • 제15권1호
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    • pp.106-115
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    • 2009
  • Purpose: The purpose of this study was to investigate the contribution score of nursing organizational level for Performance Management Indicators (PMIs) in the nursing department in a hospital. Methods: The process consisted of three stages. Stage I: The strategies based on 4 perspectives of Balanced Scorecard (BSC) were identified by BSC committee in the hospital nursing department. Stage II : PMIs according to the strategies were developed. Stage III : The contribution score according to nursing organizational level (nursing department, nursing unit, nurse) for PMIs were surveyed by questionnaire. Data was analyzed using descriptive statics and ANOVA test. Results: Eight strategies were defined according to 4 perspectives of BSC. Eighteen PMIs were determined according to the strategies. The nurse considered the contribution of nursing department most highly on the 13 among 18 PMIs. Conclusion: This study provided basic data for further study to identify the subject of responsibility on the strategic management of performance.

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수행능 지표(Performance Indicator)와 군집분석을 이용한 하수도시설 및 운영 평가 (The Assessment of Wastewater Treatment and Management Using Performance Indicators and Cluster Analysis)

  • 김신걸;최태용;구자용
    • 상하수도학회지
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    • 제21권2호
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    • pp.165-175
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    • 2007
  • Performance indicators haven't been used for the assessment of the wastewater treatment facility or management in Korea yet, therefore they are going to be important parts in wastewater utilities because they are used to understand present situation and to compare one with other wastewater utilities. In this study, we used performance indicators to assess the condition of wastewater utilities and they were divided into four categories (A, B, C, and D). A category represented the condition of the planning & construction and composed of wastewater supply, disaster defence and employees. B category represented maintenance of wastewater utilities and were composed of manhole, sewer, and technical employees. C category showed the operation efficiency of wastewater utilities and D category represented the environmental load. To analyze the situation of wastewater utilities overall, cluster analysis was performed using four categori' es indicators. And CCC (Cubic Clustering Criterion) and R-square were used to decide the proper number of clusters, and wastewater utilities of 48 cities were divided into 5 groups(I, II, III, IV, and V groups). Each cluster was analyzed by average and standard deviation to understand the situation of wastewater utilities. A group analysis showed that IV and V clusters were insufficient, B group showed that I and IV groups were insufficient, C group showed all clusters are above average, and D group was also like C group.

ICT 분야 국가연구개발사업에 대한 성과분석 개선을 위한 정책제언 (A Proposal of New Policies for Improving the Performance Analysis on Government R&D Expenditure in ICT Industry)

  • 설원식
    • 디지털융복합연구
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    • 제15권5호
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    • pp.151-159
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    • 2017
  • 본 연구는 ICT 분야 국가연구개발사업 후 이루어지는 성과분석의 개선을 위한 정책적 대안들을 논의하고 있다. 이를 위해 성과지표 설계, 성과분석 방법론, 성과분석 결과의 공개 및 비교, 추적조사의 확대, ICT 분야 성과분석의 통합관리 이슈 등을 중심으로 현황 및 문제점을 진단하였다. 이 같은 문제점을 개선하기 위해 본 연구에서는 성과지표 개선을 위한 컨설팅 활용, 사전에 설정된 성과지표의 유지, 효과성 측정을 위한 질적 성과지표의 도입, 사업 특성에 맞는 새로운 연구방법론의 적용, 성과의 비교 평가 강화 및 이를 위한 성과지수 도입, 주요 연구개발사업에 대한 추적조사 의무화, ICT 분야 성과분석을 위한 독립된 임시 조직의 활용 등을 제안하고 있다. 본 연구에서 제안하는 정책 대안이 반영될 경우 향후 ICT 분야 국가연구개발사업 성과분석의 효율성 및 효과성이 증진될 것이며 나아가 사업의 개선 뿐 아니라 산업 경쟁력 강화에도 일조할 것으로 기대된다.

효과적인 함정사업 성과평가를 위한 발전방향 및 성과평가 지표 도출 (The Directions and Indicators Derivation for the Efficiency of Naval Ship Acquisition Programs' Performance Evaluation)

  • 방극철;신승철;이중윤;박범
    • 시스템엔지니어링학술지
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    • 제19권2호
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    • pp.117-125
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    • 2023
  • Systematic performance evaluation of the Defense Acquisition Program is very important, since they are directly related to national security. In this paper, we reviewed various performance evaluation models from a methodological perspective for pragmatic performance evaluation, and the limitations of each model. In order to evaluate the performance of the Defense acquisition program efficiently, especially for the Naval ship Projects and considering their unique characteristics, both various stakeholders' participation, standard indicators for performance measurement, and tailoring them considering the projects' circumstances are necessary. We also propose indicators, contents, and detailed criteria example for the Requirements management. This approach enables a pragmatic and consistent evaluation of defense projects, and through this, meaningful insights could be acquired with accumulate data.

인터넷 벤처비즈니스 평가체계에 관한 연구 (A Study on the Performance Evaluation System of Internet venture Business)

  • 이명호;이우형;손성혁
    • 한국경영과학회지
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    • 제26권3호
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    • pp.21-37
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    • 2001
  • Riding on the wave of the information technology revolution, a slow of internet venture businesses (IVB) came into being. Hence, one of the recent developments in Korean capital market has been the proliferation of IVB, which is in accordance with the worldwide trend of ‘new economy’. Although the fair valuation is crucial for the nourishment of IVB, it is difficult to apply traditional valuation methods to these firms without reservation. It is due to the facts that most venture firms have little records of performance, grow unprecedently fast, and have highly uncertain future. The main purpose of this study is to suggest performance evaluation system of IVB and to develop KPE (Key Performance Indicators). Our empirical study is based upon Kaplan & Norton’s Balance Scorecard (BSC) approach. Specifically, our research has been conducted by the following two subsequent procedures: Firstly, seven internet venture firms have been selected and their executives have been interviewed by FGI(Focus Group Interview) method. Based upon these results, performance indicators have been developed. Secondly, by using the above mentioned BSC items (i.e., financial perspective, customer perspective, internal perspective and innovation & learning perspective), questionnaires have been constructed and sent to IVB through e-mail as well as over the Fax. Among the collected 110 samples, reliable 106 samples have been used to build BSC model and to draw our conclusion. In the future study, it would be much better to consider the role of strategy in IVB and the causal relationship among Key Performance Indicators of BSC.

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Evaluation of Agri-Environmental Performance of Convention on Biological Diversity Using Winter Paddy Field in Korea

  • Lee, Deog-Bae;Park, Sang-Hyun;Kang, Kee-Kyung;Ko, Byong-Gu;Park, Kwang-Lai;Seo, Myeong-Cheol;Kim, Jong-Gil
    • 한국환경농학회지
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    • 제27권4호
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    • pp.464-473
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    • 2008
  • Winter migratory birds gather in paddy rice fields to feed shed rice grains. The Korean Ministry of Environment has practiced a policy program Contract on Paddy Field Management (CPFM) during winter fallow since 2002. This program starts with a contract between local governments and farmers, and the government pays a differential subsidy to farmers who finish spreading rice straw, cultivating barley, letting the whole rice plant without harvest, and submerging paddy fields for winter migratory birds. As more local governments have operated CPFM program, the total area on the contract and subsidy budget has increased yearly since 2002. This program could have its stable position as a successful policy by giving profits to farmers. With the program extended, the population of winter migratory birds has been greatly. For the evaluation of environmental performance of a policy, we analyzed this CPFM program by introducing some indicators in the form of Driving Force-State-Response Framework. The indicators were composed of 3 categorized indicators; the area of paddy land contracted under this program as 'driving force' indicator, population of birds, the number of bird species and the amount of feces as 'state' indicators, and the size of monetary support, the number of farmers or local governments participating, and public perception as 'response' indicators. The contract area of paddy field under CPFM could be a good biodiversity indicator reflecting potential performance of this policy measure in the light of its linkage to the population of winter migratory birds. And the share of CPFM land of the whole agricultural land might also be used as a useful indicator of policy evaluation for improvement of wildlife diversity. The 'state' indicators such as population of birds and the number of bird species could be matched to 'driving force' indicator, but the total CPFM area of each site could not reflect the effect of areas under different management practices. However, the amount of bird feces could reflect differences in environmental performance with management practices as 'state' indicators. The development of indicators indicating 'response' such as farmers' behavior, public perception, and policy makers' willingness is also needed to support a successful implementation and improvement of this policy measure with the development of 'performance' indicators integrating all these indicators.

대학도서관 정보봉사시스템 성과지표 개발과 적용에 관한 연구 (A Study on the Development and Application of Performance Indicators for the Information Service System at the Academic Libraries)

  • 남태우;이무진
    • 정보관리연구
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    • 제40권1호
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    • pp.1-27
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    • 2009
  • 본 연구에서는 대학도서관 정보봉사시스템의 성과를 측정하기 위하여 선행연구 문헌조사를 통하여 도서관 이용, 문헌자료 대출, 참고봉사 및 이용자교육, 전자서비스 등 4개 영역에 16개 성과측정을 위한 지표를 개발하고 이를 바탕으로 대규모, 중규모, 소규모 대학도서관을 각각 2개 기관씩 모두 6개 기관을 조사하였다. 조사된 결과를 바탕으로 지표의 의미와 활용 방안 및 정보봉사시스템의 성과 향상을 위한 방안을 제시하였다.

PDM 데이터베이스로부터 핵심성과지표를 추출하기 위한 정보 시스템 아키텍쳐 (An Information System Architecture for Extracting Key Performance Indicators from PDM Databases)

  • 도남철
    • 대한산업공학회지
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    • 제39권1호
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    • pp.1-9
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    • 2013
  • The current manufacturers have generated tremendous amount of digitized product data to efficiently share and exchange it with other stakeholders or various software systems for product development. The digitized product data is a valuable asset for manufacturers, and has a potential to support high level strategic decision makings needed at many stages in product development. However, the lack of studies on extraction of key performance indicators(KPIs) from product data management(PDM) databases has prohibited manufacturers to use the product data to support the decision makings. Therefore this paper examines a possibility of an architecture that supports KPIs for evaluation of product development performances, by applying multidimensional product data model and on-line analytic processing(OLAP) to operational databases of product data management. To validate the architecture, the paper provides a prototype product data management system and OLAP applications that implement the multidimensional product data model and analytic processing.

균형성과표를 이용한 노인장기요양 방문간호센터의 핵심성과지표 개발 (Development of the Key Performance Indicators of Long-term Care Visiting Nursing Centers Using Balanced Score Cards)

  • 김선희;임지영
    • 가정간호학회지
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    • 제28권2호
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    • pp.164-177
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    • 2021
  • Purpose: The purpose of this study was to develop effective management indicators for improving efficiencies of visiting nursing centers. Method: This was a methodological research study to develop the key performance indicators based on balanced score cards for long-term care visiting nursing centers. The main methods used in this study were literature review, focus group interview, and content validity index. The data analysis was used frequency, percentage, mean, and standard deviation. Results: The common vision of the long-term care visiting nursing centers was identified as "The healthy visiting nursing center to serve high quality cares." Eight action strategies and 15 key performance indicators to achieve this vision were developed. Conclusion: Based on the results of this study, we suggest that the developed balanced score cards will be used as an effective managerial guideline to improve performances of long-term care visiting nursing centers.

IPA기법을 활용한 어린이집 평가제 평가지표의 중요도와 실행도 분석 (Analyzing the Importance and Performance of Childcare Evaluation System Indicators Using the IPA Technique)

  • 문인선;홍성희
    • 한국보육지원학회지
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    • 제19권5호
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    • pp.65-79
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    • 2023
  • Objective: The purpose of this study was to identify the importance and performance of the evaluation indicators of the childcare center evaluation system among childcare center staff and to find ways to improve the evaluation indicators of the childcare center evaluation system. Methods: A survey was conducted among 296 directors and teachers of childcare centers located in Busan and Gyeongnam. The collected data were analyzed using a paired sample t-test and an IPA analysis with SPSS 23.0 and Excel 2010. Results: There was a difference between the perceived importance and performance of childcare staff for the overall evaluation indicators, and significant differences were found in all areas and nine evaluation indicators except for "childcare environment and operation management". According to the IPA analysis, Health and Safety fell into quadrant 1, Staff into quadrant 2, and Child Care Process, Interaction, Child Care Environment, and Operations into quadrant 3. This distribution resulted in 6 indicators in quadrant 1, 4 in quadrant 2, 7 in quadrant 3, and 1 in quadrant 4. Conclusion/Implications: This study provides essential data for exploring ways to enhance the evaluation indicators of the childcare center evaluation system, with the goal of improving the quality of childcare services. Additionally, it offers policy implications.