• 한국IT서비스학회지
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• 제18권5호
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• pp.193-207
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• 2019

In recent years, Digital Social Innovation has been emerging at home and abroad and new solutions are being proposed by the perspective of User using digital technology in order to solve social and economic problems of the city. In addition, Living Labs which is an innovative tools and space enable to solve problems doing activities with various participants led by users. Therefore, this study aims to systematically manage the activities of Living Lab in Digital Social Innovation and improves the Living Lab sustainability using the performance indicators which are going to be developed. Furthermore, construct the appropriate indicator of each project process and take test at real Living Labs. As a result, performance indicator was derived from each procedure in the Living Lab project, and proved validity and reliability of the indicators through qualitative and quantitative methods by interviews and the questionnaire from the participants of Living Labs.

• 한국실천공학교육학회논문지
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• 제4권2호
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• pp.116-121
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• 2012

청년 취업아카데미 사업은 산업계 주도로 대학 졸업예정자 및 졸업생을 대상으로 맞춤형 취업역량향상 프로그램을 지원함으로써, 산업현장에 맞는 인재를 양성하고 청년실업의 구조적 수급불일치 해소를 목적으로 한다. 본 사업의 핵심은 운영기관과 참여기업, 참여대학 및 교육생으로 이루어진 사업 네트웍의 구성에 있으며, 이 중에서 운영기관이 가장 큰 역할을 담당한다. 청년 취업아카데미 사업의 운영기관은 사업종료 후 6개월이 지난 시점에서의 최종취업률로 평가하게 되어 있으나 차년도 사업의 운영기관 선정 시 활용할, 중간평가의 의미를 가지는 운영기관 성과평가가 필요하다. 본 논문에서는 청년취업아카데미 운영기관의 성과지표 개발에 관련된 개념 및 원리를 소개하고 주요 성과지표를 제시하였다.

• 간호행정학회지
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• 제6권3호
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• pp.357-374
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• 2000

The purpose of this study was to validate knowledge outcomes included Nursing Outcomes Classification(NOC) developed by Johnson and Maas at the University of Iowa. A sample of 71 nurse experts working in university affiliated hospitals participated in this study. They were asked to rate indicators that examplified the outcomes on a scale of 1(indicator is not all characteristic) to 5(indicator is very characteristic). A questionnaire with an adaptation of Fehring's methodology was used to establish the content validity of outcomes. The results were as follow: 1. All indicators were considered to be 'supporting' and no indicators were considered to be 'nonsupporting'. 2. 'Knowledge: Treatment Regimen' attained and OCV score of 0.816 and was the highest OCV score among outcomes. 3. 'Knowledge: Energy Conservation' attained an OCV score of 0.748 and was the lowest OCV score among abuse outcomes. 4. 'Knowledge: Breastfeeding' attained an OCV score of 0.790 and was the highest indicator was 'description of benefits of breastfeeding'. 5. 'Knowledge: Child Safety' attained an OCV score of 0.778 and was the highest indicator was 'demonstration of first aids techniques'. 6. 'Knowledge: Diet' attained an OCV score of 0.779 and was the highest indicator was 'performance of self-monitoring activities'. 7. 'Knowledge: Disease Process' attained an OCV score of 0.815 and was the highest indicator was 'description of signs and symptoms'. 8. 'Knowledge: Health Behaviors' attained an OCV score of 0.800 and was the highest indicator was 'description of safe use of prescription drugs'. 9. 'Knowledge: Health Resources' attained an OCV score of 0.794 and was the highest indicator was 'description of need for follow-up care'. 10. 'Knowledge: Infection Control' attained an OCV score of 0.793 and was the highest indicator was 'description of signs and symptoms'. 11. 'Knowledge: Medication' attained an OCV score of 0.789 and was the highest indicator was 'description of correct administration of medication'. 12. 'Knowledge: Personal Safety' attained an OCV score of 0.804 and was the highest indicator was 'description of measures to reduce risk of accidental injury'. 13. 'Knowledge: Prescribed Activity' attained an OCV score of 0.810 and was the highest indicator was 'proper performance of exercise'. 14. 'Knowledge: Substance Use Control' attained an OCV score of 0.809 and was the highest indicator was 'description of signs of dependence during substance withdrawl'. 15. 'Knowledge: Treatment Procedure(s)' attained an OCV score of 0.795 and was the highest indicator was 'description of appropriate action for complications'. 16. 'Knowledge: Treatment Regimen' attained an OCV score of 0.816 and was the highest indicator was 'description of self-care responsibilities for emergency situations'. More outcomes need to be validated and outcomes sensitive to Korean culture need to be developed.

• The Journal of Asian Finance, Economics and Business
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• 제7권11호
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• pp.717-725
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• 2020

The purpose of this paper is to highlight the impact of the performance of private wealth management (PWM) on the growth of retail banking in Indonesia. The variables used are bank's competitiveness, risk management, performance of private wealth management, and growth of retail banking business. The data were collected from 60 respondents from 32 banks over five months, from October 2018 to March 2019. Using partial least square path modeling, the analysis shows that the performance of private wealth management has an impact on the growth of retail banking sector in Indonesia. Bank competitiveness and risk management affect the performance of personal wealth management and have an impact on the growth of the retail banking business. Bank competitiveness is the variable that most influences the performance of private wealth management in Indonesia. This research found that market share is the most significant indicator of bank competitiveness. For risk management, significant indicators are the level of bank confidence, increased bank competitiveness, and the creation of new products. In the performance of the private wealth management variable, the most significant indicator is the revenue fee-based income. For the growth of retail banking business, a clear indicator is profit growth.

• International Journal of Quality Innovation
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• 제7권1호
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• pp.112-127
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• 2006

How to measure Quality Performance (QP) or excellence performance in organizations is very important for improving the quality of an organization's products and services. This paper takes Quality Function Deployment (QFD) as a useful tool to identify the key characteristics of quality performance and measure the influence factors on quality performance. Most national quality awards provide a framework of the criteria to show the essential elements of an organization's quality performance and get the Quality Performance Score (QPS) by self-assessment using the criteria. By means of these criteria, especially, the criteria of China Quality Award (CQA), a measurable indicator system for quality performance is set up. A four-phase QFD model of assessment for quality performance is developed. This QFD model not only presents the most important efforts for the deployment of the measurable indicators of quality performance, but also takes great advantage of evaluating the quality performance and obtaining the quality performance score. The measurable indicator hierarchy of quality performance is formed and its implementation method for assessment quality performance is described in this paper.

• 대한안전경영과학회지
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• 제14권2호
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• pp.221-228
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• 2012

This paper analyzed twenty-six production-related KPI(Key Performance indicator) factors of business diagnosis, such as personnel, equipment, materials, operations and quality affecting company business competition to 186 small machinery manufacturers in 2010. Also, we explained the concept of Business Positioning and divided research subjects into four Business Positioning Groups formed break-even point ratio & fixed cost ratio to sales and then we compared between the 4 groups using Logistic Regression analysis by SAS statistical software package. The objective of this study is two-fold. The first is to find out production-related KPI factor of superior Business Positioning Group. The second is to suggest improvement ways for small manufacturers in order to get better profitable Business Positioning.

• Nuclear Engineering and Technology
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• 제36권6호
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• pp.485-496
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• 2004

Typical probabilistic safety assessment (PSA) results were used to estimate the performance indicator (PI) thresholds of unplanned reactor scram (URS) and safety system unavailability (SSU) for Korean nuclear power plants (NPPs). The changes in core damage frequency (${\Delta}$CDFs) of $10^{-6}/yr$, $10^{-5}/yr$, and $10^{-4}/yr$ were adopted as the risk criteria in setting up the PI thresholds. The PI thresholds for the URS were estimated using information pertaining to the initiating event frequencies, the CDF, and the CDF contribution of each initiating event. The PI thresholds of the SSU were estimated using information on the unavailability, the Fussell-Vesely importance, and the CDF.

• 한국전자거래학회지
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• 제18권3호
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• pp.125-142
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• 2013

IT비즈니스의 전략적 연계가 강화됨에 따라 금융서비스에서 IT의존도는 높아지고 있다. 안전하고 신뢰된 금융서비스를 제공하기 위해서는 지속적인 정보보호활동을 수행해야 하며, 이에 관한 조직의 정보보호 업무성과 측정은 의사결정 및 경영지원 측면에서 유용하다. 본 논문은 정보보호관리체계(K-ISMS)와 금융IT 부문 정보보호 업무 모범규준의 평가기준을 기반으로 핵심성공요인(CSF, Critical Success Factor)과 핵심성과지표(KPI, Key Performance Indicator)를 도출한다. 이는 정보보호정책 준수에 유의한 영향을 주는 핵심성과지표를 판별하는 논리적 근거를 제공하며, 금융IT 정보보호 역량을 강화하기 위한 정책을 수립하기 위한 기초자료로 활용할 수 있다.

• 한국철도학회논문집
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• 제12권2호
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• pp.315-320
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• 2009

본 연구에서는 단일기준을 활용한 화물취급역 평가의 대안으로서 다수의 기준을 활용한 평가방법을 제안하고자 한다. 다수의 기준을 활용한 평가에서는 각 성과지표에 대한 가중치가 필요하며 Charnes, Cooper, and Rhodes(1978)가 제안한 자료포락분석은 이러한 가중치를 결정하는 방법으로 사용될 수 있다. 본 연구에서는 353개 화물취급역의 발송규모, 발송수입, 도착규모, 도착수입 등을 성과지표로 사용하고 이들을 자료포락분석을 사용하여 다수의 성과지표를 동시에 모두 반영한 평가결과를 제시한다. 이러한 결과는 철도경영자 또는 철도정책담당자의 경영전략 또는 정책의사결정에 유용하게 사용될 수 있을 것이다.

• 에너지공학
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• 제24권3호
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• pp.142-149
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• 2015

본고에서는 에너지절약 협력사업의 성과분석을 위한 평가지표를 개발하였다. 전문가 자문을 통해 사업계획, 사업집행 및 사업성과 등 단계별 성과분석을 위해서 평가지표를 제시하였다. 성과분석을 위한 주요 평가지표로 1) 계획단계의 사업 선정 및 평가기준, 목표와 계획의 구체성, 2) 프로그램 운영상 사업 추진방식의 체계화, 사업관리와 사후관리 내용 및 참여주체 선정내용, 3) 프로그램 추진성과의 목표달성여부, 참여자 만족도 등 효과성 등을 들 수 있다. 이와 같은 평가지표는 전문가 자문을 통해 수립단계의 적절성(4개 항목), 운영상의 집행성과(6개 항목), 사업성과의 효과성(5개 항목) 등의 평가지표를 설정하였다. 다만, 사업단계별 평가지표 이외에 협력사업에 대한 에너지절약 효과와 홍보활동 성과 등에 대한 평가지표를 포함하지 못한 제약을 안고 있다.