• Title/Summary/Keyword: performance expectancy

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Factors Affecting Acceptance and Use of E-Tax Services among Medium Taxpayers in Phnom Penh, Cambodia

  • ANN, Samnang;DAENGDEJ, Jirapun;VONGURAI, Rawin
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.7
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    • pp.79-90
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    • 2021
  • The purpose of this research is to identify factors affecting the acceptance and use of e-tax services among medium taxpayers in Phnom Penh, Cambodia. The researcher conducted the study based on a quantitative approach by using multi-stage sampling method, which selects a sample size by two or more stages. The first stage sampling was the stratified random sampling and the subsequent stage was purposive sampling. In this study, the stratified random sampling was first used, followed by purposive sampling. The data were collected from 450 medium taxpayers who experienced using e-tax services located in three tax branches in Phnom Penh. This study adapted the confirmatory factor analysis (CFA) and structural equation model (SEM) to analyze the model accuracy, reliability and influence of various variables. The primary result showed that behavioral intention has a significant effect on user behavior of e-tax services among medium taxpayers in Phnom Penh, Cambodia. Moreover, the results revealed that performance expectancy, effort expectancy, social influence, and anxiety have significant impact on behavioral intention. In addition, social influence has the strongest impact on behavioral intention, followed by anxiety, performance expectancy and effort expectancy. Conversely, facilitating conditions, trust in government, and trust in internet do not influence behavioral intention.

Factors Affecting Acceptance of Smart Farm Technology - Focusing on Mediating Effect of Trust and Moderating Effect of IT Level - (스마트 팜 기술수용에 영향을 미치는 요인 - 신뢰성의 매개효과 및 IT 수준의 조절효과를 중심으로 -)

  • Kang, Duck-Boung;Chung, Byoung-Gyu;Heo, Chul-Moo
    • Korean Journal of Organic Agriculture
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    • v.28 no.3
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    • pp.315-334
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    • 2020
  • This study was conducted to analyze factors affecting acceptance of smart farm technology. Smart farm technology is rapidly being introduced to agriculture in accordance with the progress of the 4th Industrial Revolution, but research on this is still little. Therefore, in this study, based on the unified theory of acceptance and use of technology (UTAUT), a research model reflecting the characteristics of smart farm technology was constructed. To test this, empirical analysis was performed. A survey was conducted for students in smart farm technology education and adult male and female farmers who are currently planning to operate smart farms. Valid 204 sample were used for analysis. The hypothesis test was based on multiple regression analysis using SPSS 24 statistical package. For the mediating effect and moderating effect, Process Macro 3.4 based on the regression equation was used. The results of testing the hypothesis are as follows. First, in the causal hypothesis test, it was shown that performance expectancy, social influence and price value have a significant positive effect on the intention to use smart farm technology. On the other hand, effort expectancy, facilitating conditions were not tested for a significant influence on the use of smart farm technology. As a result of analyzing the mediating effect of trust, it was found that trust plays a mediating role between performance expectancy, effort expectancy, social influence, facilitating conditions, price value and intention to use smart farm technology. In particular, the effort expectancy has not been tested for a direct significant effect on intention to use smart farm technology, but it has been shown to have an impact through trust. Trust was found to be a full mediating between the effort expectancy and the intention to use the smart farm technology. The current IT level of prospective users has been shown to play a moderating role between performance expectancy, facilitating conditions and intention to use smart farm technology. In particular, the IT level was found to strengthen the relationship between performance expectancy and intention to use smart farm technology. Based on the results of these studies, academic and practical implications were suggested.

Determinants of Intention to Use Electronic Channel of Automobile Insurance: Applying the UTAUT Model (자동차 보험 거래에 있어서 전자적 채널 이용 의도의 영향 요인: UTAUT 모델의 응용)

  • Lee, Min-Hwa
    • The Journal of Information Systems
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    • v.22 no.1
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    • pp.181-200
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    • 2013
  • Electronic channel of automobile insurance has emerged as an attractive way of lowering costs and saving time to do the transaction for customers. Electronic channel refers to using web sites to find useful information on insurance products, buy automobile insurance, and ask for services related to the insurance. This study suggests a modified model of the UTAUT and examines the factors influencing intention to use electronic channel in the transaction of automobile insurance. Based on 203 responses from potential automobile insurance buyers, the results showed that performance expectancy, effort expectancy, social influence, service expectancy, and security risk are significantly related to intention to use electronic channel. The results also showed that age as a moderator influences the effects of performance expectancy and effort expectancy on intention to use electronic channel. The study results would improve the understanding of the factors to which managers of insurance companies should pay attention in order to increase their sales through electronic channel.

A Study on User Acceptance Model of uTradeHub Service Based on Unified Theory of Acceptance and Use of Technology (통합기술수용이론(UTAUT) 기반 uTradeHub 서비스의 사용자 수용모형에 관한 연구)

  • Song, Sun-Yok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.8
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    • pp.181-189
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    • 2017
  • This study examines whether the variables used in the Unified Theory of Acceptance and Use of Technology(performance expectancy, effort expectancy, social influence, and facilitating conditions) is applicable to continuous usage of uTradeHub at a time of expansion in the use of uTradeHub. In addition, the role of user satisfaction(mediating effect) and CEO support(interaction effect) in the relationship is identified attempting to provide basic data to help uTradeHub management strategy establishment. A total of 101 valid responses collected through questionnaires were used for empirical analysis(using SPSS 24.0), and the results are as follows. First, for the effect of the integration technology acceptance factor on user satisfaction(H1), only performance expectancy, effort expectancy, and social influence were significant, but facilitating conditions was not significant. Second, for the effect of user satisfaction on the continued use of uTradeHub(H2), there was a significant result. Third, the mediation effect on verification of user satisfaction(H3) was full where performance expectancy, effort expectancy, and social influence prompted continuous usage through user satisfaction. Fourth, for interactive effect verification of CEO support(H4), an interaction effect was shown only in the influence relationship of performance expectancy and social influence on user satisfaction.

A Study of the Elementary School Teacher's Intention using Smart Devices in Class (초등교사의 스마트기기 수업 활용의도에 대한 연구)

  • Gim, Yeongrok;Kim, Jaehyoun
    • The Journal of Korean Association of Computer Education
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    • v.17 no.5
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    • pp.35-42
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    • 2014
  • This study utilized an analysis of teachers' use of smart devices in the class, which highlighted the impact factors, and elucidated the relationship between in fluencing factors. The Unified theory of Acceptance and Use of Technology (UTAUT) model is based on the study of extension and modification of the model proposed. For the study, a survey of 1,016 elementary school teachers in the Gangwon and Metropolitan(Seoul, Gyeonggi, Incheon) area was conducted. Was applied using the AMOS structural equation modeling analysis. The analysis examines the utilization of smart devices in class as factors affecting performance expectancy, effort expectancy of the main variables showed, Instant connectivity and Openness that has a direct impact on the performance expectations and effort expectancy.

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Factors Affecting the Usage of Elderly People's Smartphones: Based on UTAUT Model (고령자의 스마트폰 활용행동에 영향을 미치는 요인: 통합기술수용모델(UTAUT)을 중심으로)

  • Jang, Hyun-Yong;Koh, Joon
    • The Journal of Information Systems
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    • v.26 no.1
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    • pp.143-169
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    • 2017
  • Purpose With the increase of the elderly population, the growth of its information system related market is increasing. However, empirical studies for the usage of elderly people's smartphones are still limited. This study aims to investigate the factors that affect the seniors' smartphone usage behaviors. Design/Methodology/Approach First, a preliminary study was conducted with targeting seniors who have visited Gwangju Senior Technology Center(GSTC) in order to understand the factors that affect the intention of utilizing smartphones. Next, based on the preliminary study results and literature reviews including the UTAUT model, performance expectancy, effort expectancy and social influence were considered for the major factors affecting the usage of elderly people's smartphones. Also, the moderate effects of personal innovativeness and usage function were discussed. A questionnaire survey of 181 seniors visiting GSTC was analyzed to empirically test the research model. Findings By the empirical tests, the performance expectancy and the effort expectancy of the seniors had significant impacts on their smartphone usage behavior. While the moderating effect of personal innovativeness was not significant, the moderating effect of the usage function was significant in the relationship between performance expectancy and the smartphone usage behavior. The results of this study are expected to provide guidelines to excavate the technical development and the niche market targeting the elderly people.

A Study on Factors Affecting the Intention to Accept Blockchain Technology (블록체인 기술 수용의도에 영향을 미치는 요인에 관한 연구)

  • Kim, Jungsuk;Gim, Gwangyong
    • Journal of Information Technology Services
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    • v.16 no.2
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    • pp.1-20
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    • 2017
  • A bitcoin-based technology named blockchain is garnering attention in various industries as a cost-effective measure in strengthening security and a reliable technology medium. Blockchain technology will play a critical role in the Fourth Industrial Revolution, and IT technology is expected to bring fundamental changes. This study focuses on the characteristics of blockchain technology and the effects of the intention to accept its technology in an empirical manner. The aspects of the technology are organized by researching blockchain technology and theories of technology acceptability and previous studies were used as guidelines to create the research model and propose the hypothesis. The research model is based on UTAUT with a set-up of 5 factors for performance expectancy and effort expectancy. For empirical analysis, a survey was conducted on 283 IT workers in Korea, To examine the hypothesis structural equation modeling was used performance expectancy was influenced by security, reliability, diversity, and economic efficiency while effort expectancy was influenced by reliability and economic efficiency. Performance expectancy, social influence, facilitating conditions affect the intention to accept. Innovativeness of an organization and control effects are influenced as well. The present study aims to provide practical guidance as supplementary research in utilizing blockchain technology, and the limitations of the study and future research possibilities are discussed as well.

A Study of Factors Affecting on m-learning Satisfaction based on UTAUT (UTAUT에 기반한 m-learning 만족도에 미치는 요인에 관한 연구)

  • Song, Hyung-Cheol
    • Journal of Digital Convergence
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    • v.16 no.7
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    • pp.123-129
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    • 2018
  • This study aims m-learning based on UTAUT and learners' satisfaction For empirical analysis, a survey was conducted on 289 university students and SPSS 22.0, AMOS 21.0 were used. The result of structual equation modeling analysis are as follows: First, performance expectancy was influenced by security, diversity, economics. Second, performance expectancy, effort expectancy affect learners' satisfaction. This research provide practical guidance in m-learning based on UTAUT amd the limltation of this research and future study are discussed. In the future, variables of m-learning based on UTAUT including the general public besides university students will be complement to analyze.

Predicting Online Learning Adoption: The Role of Compatibility, Self-Efficacy, Knowledge Sharing, and Knowledge Acquisition

  • Mshali, Haider;Al-Azawei, Ahmed
    • Journal of Information Science Theory and Practice
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    • v.10 no.3
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    • pp.24-39
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    • 2022
  • Online learning is becoming ubiquitous worldwide because of its accessibility anytime and from anywhere. However, it cannot be successfully implemented without understanding constructs that may affect its adoption. Unlike previous literature, this research extends the Unified Theory of Acceptance and Use of Technology with three well-known theories, namely compatibility, online self-efficacy, and knowledge sharing and acquisition to examine online learning adoption. A total of 264 higher education students took part in this research. Partial Least Squares-Structural Equation Modeling was used to evaluate the proposed theoretical model. The findings suggested that performance expectancy and compatibility were significant predictors of behavioral intention, whereas behavioral intention, facilitating conditions, and compatibility had a significant and direct effect on online learning's actual use. The results also showed that knowledge acquisition, knowledge sharing, and online self-efficacy were determinates of performance expectancy. Finally, online self-efficacy was a predictor of effort expectancy. The proposed model achieved a high fit and explained 47.7%, 75.1%, 76.1%, and 71.8% of the variance of effort expectancy, performance expectancy, behavioral intention, and online learning actual use, respectively. This study has many theoretical and practical implications that have been discussed for further research.

Influence of the Innovativeness on the Use Intention in SNS: Focused on UTAUT (혁신성이 SNS 사용 의도에 미치는 영향: UTAUT를 중심으로)

  • Lee, Moon-Bong
    • Journal of Korea Society of Industrial Information Systems
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    • v.17 no.7
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    • pp.177-186
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    • 2012
  • Social Network Service is a web-based service that allows the people to construct relationship among users with same interest and supports various activities such as managing personal relations and sharing information or contents. The objective of this study is analysing the influence of the innovativeness on the use intention in SNS based on the UTAUT model. This study establishes a theoretical model that includes four independent variables(performance expectancy, effort expendancy, social influence, innovativeness) and two moderating variables(gender and innovativeness). The empirical results obtained in a sample of 403 university students are followings; 1) The use intention is positively influenced by the performance expectancy, effort expendancy, social influence and innovativeness. The effort expectancy is the strongest predictor of the use intention 2) The gender has a moderating effect whileas the innovativeness has no moderating effect. For men, the stronger the effect of performance expectancy on the use intention and for women, the stronger the effect of social influence on the use intention.