• Title/Summary/Keyword: perceived organizational support

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Influence of Resilience and Perceived Individual and Organizational Support on Organizational Commitment among Hospital Nurses (간호사의 회복탄력성과 지각된 개인 및 조직의 지지가 조직몰입에 미치는 영향)

  • Jin, Seung-Hee;Kim, Jeong-Hee
    • Journal of Digital Convergence
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    • v.15 no.5
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    • pp.293-303
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    • 2017
  • The purpose of this study was to understand the influences of resilience and perceived individual and organizational support on organizational commitment among Korean clinical nurse. Data were collected from 195 nurses who had worked in 6 hospitals in a province from March 15 to April 27, 2016. The mean organizational commitment score was similar to that of nurses who worked at small or medium sized hospitals in provinces and lower than that of nurses who worked at large sized general hospitals in metropolitan. Regression analysis indicated that factors influencing the participants' organizational commitment were perceived organizational support, resilience, team nursing delivery method, and team-function mixed nursing delivery method. It is needed to establish strategies which can improve organizational commitment of nurses by improving organizational support and the resilience. It should be established hospital policies that can improve nursing delivery methods such as team nursing for improving nurses' perceived organizational support.

The Influence of Fringe Benefits on Relational Contract through Superior's Support and Organizational Support (복리후생제도 시행수준과 관계적계약과의 관계에서 상사지원 및 조직지원의 이중매개 효과)

  • Jong, Sang-Won;Lee, Hyuk-Joon
    • The Journal of the Korea Contents Association
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    • v.21 no.1
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    • pp.498-510
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    • 2021
  • This study aims to analyze the influence relationship between the level of fringe benefits and relational contract among social workers in the non-profit organization. Under this relationship, we explored the dual mediating effect of perceived superior's support and perceived organizational support. A total of 371 self-administered questionnaires were distributed to social workers in Gwangju, South Korea, and 271 questionnaires (73.0%) were used for study analysis after excluding incomplete and unreliable responses. This study performed structural equation modeling, the results are as follows. Perceived superior's support and perceived organizational support both have a positive (+) influence on relational contract. Furthermore, perceived superior's support and perceived organizational support were found to mediate effect between fringe benefits and relational contract. Therefore, these results contribute to provide academic meaning that the range of future studies by identifying the dual mediated effect of the fringe benefits and social worker 's relational contract.

Relations between Perceived Social Exchange and Organizational Citizenship Behavior of Employees in Service Industry (서비스산업 종사원의 사회적 교환관계 인식과 조직시민행동의 관계)

  • Kim, Se-Ri;Kwon, Mun-Ho
    • The Journal of the Korea Contents Association
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    • v.8 no.8
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    • pp.223-234
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    • 2008
  • This study aims to understand the relation between the perceived social exchange of employees in service industry, which is focused on food service industry, and the organizational citizenship behavior, and to consider the efficiency of human resources management in service industry. To achieve the purpose of this study, a documentary study and an empirical study based on a structural equation model analysis were carried out. In this study, the social exchange consist of perceived leader support, perceived coworker support, and perceived organization support. Also the organizational citizenship behavior consist of organizational citizenship behavior for individual and organizational citizenship behavior for organization. And then, the relation between the variables was found out. Finally, based upon the results of analysis, this study was suggested for human resources management in service industry.

Evaluating the Causal Relationships among Organizational Support, Organizational Commitment, Job Satisfaction, and Service Quality in the Hotel F & B Department (호텔 식음료부서에서 조직지원, 조직몰입, 직무만족과 서비스품질의 인과관계 평가)

  • 강종헌
    • Korean journal of food and cookery science
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    • v.19 no.2
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    • pp.155-164
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    • 2003
  • The purpose of this study was to examine, in a service context, construct validity and generalizability of widely used and accepted measures of perceived organizational support, job satisfaction, organizational commitment, and service duality, and to test each measures' predictive utility in this context with path analysis. Of 350 subjects, 309 subjects participated in the analysis. Descriptive statistics (frequencies), exploratory factor analysis, reliability analysis, zero-order partial correlation analysis, and confirmatory factor analysis were used for this study. The findings from this study are as follows. First, perceived organizational support significantly influenced job satisfaction, organizational commitment. and service quality. Second, Job satisfaction had a directional impact upon organizational commitment and service quality. Third, organizational commitment showed to have a predictive impart on service quality. Finally, the results of the study provide some insight into the types of internal marketing strategies that can be applied successfully by operators of hotel F & B departments.

Studies on the Influence Factors of E-commerce Adoption: The Perspective of Suppliers' E-commerce (전자상거래 도입 영향요인들에 관한 통합적 연구: 공급업체 전자상거래를 중심으로)

  • Choe, Jong-Min
    • Information Systems Review
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    • v.15 no.1
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    • pp.1-24
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    • 2013
  • This study empirically investigated inter-relationships among the influence factors on the adoption of e-commerce, which are classified as cause factor (i.e., perceived environmental uncertainty and competition), facilitators (i.e., perceived economic benefits, inter-organizational trust, suppliers' pressure and capability and asset specificity) and support factor (i.e., top management's support and organizational resource capability). The results of regression analyses showed that competition, inter-organizational trust, suppliers' pressure and capability, top management's support, and organizational resource capability have a positive impact on the adoption of e-commerce. In the analyses of inter-relationships among the influence factors, it was found that perceived environmental uncertainty positively influences suppliers' pressure and capability and perceived economic benefits, and competition has a positive impact on asset specificity. It was also observed that perceived economic benefits, inter-organizational trust and suppliers' pressure and capability positively affect top management's support, and inter-organizational trust and suppliers' pressure and capability have a positive impact on organizational resource capability. With mediating regression analyses, it was found that competition has an indirect impact on the adoption of e-commerce through the effect on perceived economic benefits, suppliers' pressure and capability, organizational resource capability and top management's support. The results of mediating regression analyses also showed that suppliers' pressure and capability and perceived economic benefits have indirect effects on the adoption of e-commerce through the effects on top management's support and organizational resource capability. From these results, it is concluded that intense competition causes the activation of facilitators, and the facilitators contribute to both the enhancement of top management support and the creation of organizational resource capability, which are directly linked to the adoption of e-commerce.

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A Study on the Moderating Effect of Psychological Entitlement on Perceived Organizational Support and Unethical Pro-Organizational Behavior (조직지원인식과 비윤리적 친조직 행동에 있어서 심리적 특권의식의 조절효과에 관한 연구)

  • Weon, Jong-Ha;Lee, Eun-Roung
    • The Journal of the Korea Contents Association
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    • v.20 no.8
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    • pp.598-617
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    • 2020
  • In many enterprises, the extent and the frequency of damages incurred due to the unethical behavior of the members of the organization have not reduced, but rather the magnitude and frequency of damages have been increasing. Research at an organizational level is necessary at this point in time, to investigate the contributing variables that cause this unethical behavior, the measures to manage them, and the control variables that can reduce unethical pro-organizational behavior. Therefore, this study seeks to explore perceived organizational support and psychological entitlement as leading factors of unethical pro-organizational behavior, based on the theory of social exchange, and to examine the reaction mechanism between these variables. This is particularly because a large number of the current labor force belongs to the millennial generation (born after 1978) or Generation Y, and their sense of psychological entitlement has been problematic in their organization. The effect of perceived organizational support on unethical pro-organizational behavior and the effect of psychological entitlement on unethical pro-organizational behavior were examined through a review of existing literature, and an empirical analysis was conducted to investigate the moderating effects of psychological entitlement on perceived organizational support and unethical pro-organizational behavior. A regression analysis was conducted based on the valid data of 185 members of an organization who belong to the millennial generation, and the analysis results showed that a sense of psychological entitlement had a moderating effect between perceived organizational support and unethical pro-organizational behavior. Based on these findings, this paper proposes theoretical and practical implications for unethical pro-organizational behavior and psychological entitlement, and hopes to contribute to expanding research in this area.

The Influence of Work-Life Balance(WLB) Support Systerm on Employee Engagement - Focused on Moderating Effect of Perceived Organizational Support - (일과 삶의 균형(WLB) 지원제도가 종업원 인게이지먼트에 미치는 영향 - 조직지원인식 조절효과를 중심으로 -)

  • Park, Soon;Chang, Young-Chul
    • Management & Information Systems Review
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    • v.34 no.5
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    • pp.49-69
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    • 2015
  • The objective of this study is to understand the influence of Work-Life Balance (WLB) support system on employee engagement (organizational commitment and job commitment) and to examine the moderating effect of perceived organizational support (instrumental and emotional) on the relationship between WLB and employee engagement. To test the research model and hypotheses, this study analyzed 537 responses from employees of sample companies that were carrying out the WLB support system during the period of December 1 through 31, 2014, and the results of the analysis are as follows: First, the correlation between employee engagement (organizational commitment) and the WLB support system showed that the influence of WLB support system on employee engagement(organizational commitment) was greater in the order of growth, job, and family support system. Second, the correlation between WLB support system and employee engagement(job involvement) showed that growth and job support system had significant relationship. Third, in the relationship between WLB support system and employe engagement(organizational commitment), there was no moderating effect of perceived organizational support. Fourth, in the relationship between the WLB support system and employee engagement(the job involvement), both institutional and emotional supports factors of the perceived organizational support had moderating effects in the relationship between growth support system and employee engagement(job involvement). This study has academic significance in that it is an empirical study examining the relationship between the WLB support system and employee engagement, which has not actively investigaged in Korea.

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The Influence of Seafarers' Social Identity on Turnover Intention (선원의 사회적 정체성이 이직의사에 미치는 영향)

  • Kim, Jung-Man;Lee, Do-Hwa
    • Journal of Navigation and Port Research
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    • v.35 no.10
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    • pp.829-836
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    • 2011
  • This study aims to empirically identify how the antecedents of seafarers' social identity(i.e., socialization, social support, perceived organizational support, status in organization) affect turnover intention via social identity. In order to achieve this objective, this study conducted covariance structure analysis on the questionnaire data collected from 362 seafarers. The main results are as follows: First of all, as social identity of seafarers increases, their turnover intention decreases. Secondly, as socialization, social support, and perceived organizational support increases, seafarers' social identity also increases. Finally, while socialization and social support decrease turnover intention only through social identity, perceived organizational support decreases turnover intention both directly and indirectly via social identity.

The impact of organizational socialization tactics on newcomers' organizational citizenship behaviors: The mediating effect of perceived organizational support (조직사회화 기법이 신입사원의 조직시민행동에 미치는 영향: 조직지원인식의 매개효과를 중심으로)

  • Kyungmin Kim
    • Korean Journal of Culture and Social Issue
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    • v.24 no.4
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    • pp.519-539
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    • 2018
  • This study investigates the impact of organizational socialization tactics on newcomers' organizational citizenship behaviors. We explains this relationship with the concept of perceived organizational support, which refers to the extent to which individuals perceive that the organization recognizes their contributions and takes care of their well-being. We expect that the more institutionalized the organization's socialization tactics are, the more organizational support individuals perceive, consequently increasing the performance of organizational citizenship behaviors. We performed a survey targeting 450 newcomers in domestic companies, and adopted 382 data for path analyses based on the structural equation modeling. As the result, in all the three dimensions of socialization tactics (content, context, social), the extent to which socialization tactics are institutionalized is positively related to the perception of organizational support. It also has the positive relationship with individuals' organizational citizenship behaviors, being fully mediated by the perceived organizational support. More specifically, context socialization tactics shows the highest level of impact both on the perceived organizational support and organizational citizenship behaviors, whereas social tactics has the lowest level of impact. These results imply that the range of effects the organizational socialization has on the newcomers' attitudes and behaviors should be more extended and detailed.

Effects of Authentic Leadership and Perceived Organizational Support on Organizational Citizenship Behavior (진성리더십 및 조직지원 인식이 조직시민행동에 미치는 영향)

  • Jin, Yun-Hee;Kim, Sung-Jong
    • The Journal of the Korea Contents Association
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    • v.16 no.4
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    • pp.23-35
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    • 2016
  • This study investigates the effects of authentic leadership and organizational supports on the organizational citizens behavior of public welfare facility employee. Structural equation model with four latent variables were constructed to test the hypothetical relationships between variables. Out of 230 people from welfare facilities in Yong-in City were sampled and 216 were answered the questionnaire. Results suggests that authentic leadership and organizational support perceptions were shown to have a positive(+) significant effects on the job engagement and organizational citizenship behavior. Authentic leadership and perceived organizational support are effected as a direct positive effect on job engagement, and the influence of perceived organizational support was recognized as greater fact than the authentic leadership. Variable 'job engagement' took a intermediating role between two independent variables and organizational citizenship behavior. Based on the hypothesis test results we might conclude that welfare facility employee whose task require emotional engagement need to be supported by systematic plan of material resources.