• 제목/요약/키워드: patients′ satisfaction

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Patient Satisfaction, Vaginal Bleeding, Sexual Function following Laparoscopic Supracervical Hysterectomy

  • Jin, Keon
    • 여성건강간호학회지
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    • 제20권2호
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    • pp.148-154
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    • 2014
  • Purpose: This study was done to evaluate postoperative patient satisfaction, vaginal bleeding, and sexual function in women after laparoscopic supracervical hysterectomy (LSH). Methods: A retrospective study was conducted using a questionnaire mailed to 131 women who underwent LSH between 2008 and 2011at the Department of Obstetrics &Gynecology, D University Hospital in Chungnam province. Indication for LSH was uterine myoma. The questionnaire contained questions on overall postoperative satisfaction, influence on quality of life of vaginal bleeding, and sexual satisfaction following surgery. Data were collected from March to July 2013 and 109 (83.2%) patients returned the questionnaire. Results: Most women reported being very satisfied (90.8%) or satisfied (7.3%), but 2 women (1.8%) were not satisfied with LSH. Four patients (3.4%) reported experiencing vaginal bleeding but with no negative influence on quality of life. Of sexually active women, 82 patients (90.1%) reported improvements in sexual function, 8 patients (8.8%) reported "no change", and one patient (1.1%) reported a deterioration Conclusion: Results of this study indicate that LSH is associated with a high degree of patient satisfaction, no negative influence on quality of life from vaginal bleeding, and improvement in sexual function to a minimum 2 years after the procedure.

혈액투석환자의 인지적 대처전략에 따른 희망, 우울 및 삶의 만족에 미치는 영향 정도 (The Influence of Cognitive Coping on Hope, Depression and Satisfaction with Life in Hemodialysis Patients)

  • 차지은;이명선
    • 성인간호학회지
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    • 제25권4호
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    • pp.389-399
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    • 2013
  • Purpose: The purpose of the study was to examine the relationships between cognitive coping, hope, depression, and life satisfaction of hemodialysis patients based on the stress-coping model. Methods: For this cross-sectional survey, 142 participants were recruited from 10 local clinics in Seoul and Daegu during 2012-2013. The data collection instruments included the Cognitive Emotion Regulation Questionnaire, the Herth Hope Index, the Hospital Anxiety and Depression Scale, and the Satisfaction with Life Scale. The data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation analysis, and stepwise multiple regression. Results: The cognitive coping scores were significantly related to hope, depression, and life satisfaction. The coping strategies explained 80%, 37%, and 38% of the variances in hope, depression, and life satisfaction, respectively. The most powerful coping strategy was positive refocusing, explaining 73% in hope, 25% in depression, and 25% in life satisfaction. Conclusion: The results of the study indicate that cognitive coping plays an essential role for psychological adaptation of hemodialysis patients. Thus, interventions integrating positive refocusing would help instilling hope of hemodialysis patients in Korea.

Patient Fidelity to Medical Services: The Roles of Authenticity and Affective Trust

  • LEE, Changjoon;KIM, Soohyo
    • 산경연구논집
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    • 제11권11호
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    • pp.19-28
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    • 2020
  • Purpose: The supply of and demand for medical services continue to increase as the current social environment changes. Consequently, competition among medical institutions is intensifying and hospitals must establish appropriate management strategies to improve the medical services they provide. This study suggests that the authenticity of doctors is a factor in improving medical-service quality and examines the effect authenticity has on the affective trust and satisfaction of patients. Design, methodology, and approach: The study utilized previous studies to examine the significance of potential variables, established hypotheses and used a questionnaire to confirm these hypotheses. The questionnaire was distributed to patients who had visited a hospital in the previous six months. Responses were analyzed empirically using structural equation modeling. Findings: The analysis found that a physician's authenticity has a significant impact on the affective trust of patients. While patients' affective trust does not have a similar strong impact on patient satisfaction, physician authenticity does have a significant impact on patient satisfaction. Conclusion and implications: This study examined the roles of authenticity, affective trust, and patient satisfaction in doctor-patient relationships in the medical services field. The implication of the findings is that physician authenticity is a prerequisite for patient satisfaction of medical services.

한방병원 입원환자 및 보호자의 의료서비스 만족도 (A Study of the Satisfaction of Medical Service of Patients and Family in an Oriental Hospital)

  • 석소현;김귀분
    • 동서간호학연구지
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    • 제12권1호
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    • pp.68-77
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    • 2006
  • Purpose: This study was conducted to describe and analyze about the satisfaction of medical service of patients and family in an Oriental hospital. Methods: Design was the descriptive survey study. Sample was 50 patients and guardians in K Oriental hospital, and convenient sampling was used. Measure was the satisfaction tool of medical service developed by Kang(2004). Data were collected from March 2005 to July 2005, and analyzed using SPSS PC+12 program. Findings: Thirty-two(64.0%) of all subjects were female and 18(36.9%) subjects were male. Score of medical service in Oriental hospital was mean 3.70. Scores in categories of the satisfaction were ranked for medical treatment(4.12), administration service (3.58), and environment and facilities service(3.41) in order. Expectancy for quality, quality after use, general satisfaction, and sufficiency after use in Oriental hospital were 7.34, 7.56, and 7.20, and they were above the average. There were significant differences in education and "I will recommend this oriental hospital to other patients" in differences of medical service by general characteristics and characteristics related to job. Conclusions: On the findings, we suggest that the team for oriental medical service should endeavor for development of professionals and techniques in oriental medical treatment. Simultaneously, institutional administrative resources are persistently needed for supporting of oriental medical team.

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A Brief Replication Study Comparing Stimulants and Non-Stimulants for Attention-Deficit/Hyperactivity Disorder Treatment with a Focus on the Compliance, Efficacy, and Satisfaction

  • Roh, Hyosung;Kim, Bongseog
    • Journal of the Korean Academy of Child and Adolescent Psychiatry
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    • 제32권1호
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    • pp.10-16
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    • 2021
  • Objectives: The aim of this study was to compare the compliance, efficacy, and satisfaction associated with methylphenidate and atomoxetine for treating attention-deficit/hyperactivity disorder (ADHD). Methods: The subjects were 44 patients who met the Diagnostic and Statistical Manual of Mental Disorder-5 diagnostic criteria for ADHD and were treated with methylphenidate or atomoxetine. The methylphenidate formulations included immediate release (IR), extended release (ER), and osmotic-controlled release oral delivery system (OROS). Patients and parents reported the average number of days per week the medication was taken. Efficacy was assessed using the ADHD Rating Scale. Satisfaction with medication scale (SAMS)-parent report form and SAMS-self-report form were used to evaluate parents' and patients' satisfaction, respectively. Results: Patients and parents were more satisfied with methylphenidate than with atomoxetine. There were no significant differences in the compliance with and efficacy of methylphenidate and atomoxetine. Compliance with methylphenidate IR and ER was markedly lower than that with OROS methylphenidate or atomoxetine. Conclusion: Methylphenidate OROS formulation can be considered a suitable option given its high rates of compliance, satisfaction, and efficacy.

Retrospective analysis of 79 patients with orbital floor fracture: outcomes and patient-reported satisfaction

  • Senese, Olivier;Boutremans, Edward;Gossiaux, Caroline;Loeb, Isabelle;Dequanter, Didier
    • 대한두개안면성형외과학회지
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    • 제19권2호
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    • pp.108-113
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    • 2018
  • Background: The aim of our retrospective study is to evaluate the management of isolated orbital floor fractures considering the clinical, functional and aesthetic results according to the surgical approach and the type of materials used. Methods: Retrospectively, clinical, radiological, surgical, and ophthalmological data from 79 patients were collected from January 2010 to December 2016. Furthermore, included patients were interrogated on functional and aesthetic satisfaction. Results: The main causes of trauma were physical aggression followed by accidents. The median time between trauma and surgery was 4 days. The most common surgical approaches were the subciliary and the transconjunctival ones. Alloplastic materials were used in 75 patients. In two patients, we used a combination of two grafts. Patients experienced minor immediate complications. On follow-ups, none of our patients suffered from ocular movement restrictions. Patients treated by subciliary approach had higher risk of retractile scaring compared to other surgical approaches. In our study, patients agreed to complete a questionnaire assessing functional and aesthetic outcomes with a high satisfaction score. No association between the implant material used and the results has been assessed. Conclusion: This study describes the results of orbital floor reconstructions. Despite a variety of materials used and surgical approaches performed, we believe that the transconjunctival approach is the most suitable option with a high satisfaction score.

치열 교정환자의 치과 의료서비스 만족도에 관한 연구 (Satisfaction with Dental Care in Orthodontic Patients)

  • 김정숙;유미선;주온주
    • 치위생과학회지
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    • 제6권3호
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    • pp.207-212
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    • 2006
  • 사회, 경제적으로 발전하면서 환자들이 치과를 내원하는 동기가 다양해졌다. 부정교합으로 인한 안모의 개선과 저작 기능을 개선하고자 치과를 찾는 인구가 점차 늘어나고 있으며, 교정치료에 대한 관심의 증가와 더불어 수요도 증가하고 있어서 교정환자들의 치과 의료서비스의 만족도를 측정하여 만족도에 영향을 미치는 요인들을 파악하여 의료 환경변화에 대한 치과경영대책 차원에서 치과 의료기관의 수익성과 의료의 질적 수준을 높이기 위한 방안을 제시하고자 2005년 3월 7일부터 3월 26일까지 20일간 편의 표본을 추출하여 설문조사를 실시하여 다음과 같은 결과를 얻었다. 1. 치과 의료서비스 만족도를 구성요인별로 비교한 결과 교정환자에서 치위생사요인 (4.21)에 대한 만족도가 높았고, 진료절차 및 대기시간요인(3.73)이 가장 낮았다. 2. 성별에 따른 교정환자와 비교정환자의 치과 의료서비스에 대한 만족도는 교정환자에서 남자가 여자보다 만족도가 높았다. 재이용의사에서는 교정환자의 남녀 모두가 비교정 환자보다 만족도가 높았다. 3. 연령에 따른 교정환자와 비교정환자의 치과 의료서비스에 대한 만족도는 재이용의사에서 교정환자의 모든 연령층이 만족도가 높았다. 4. 월수입에 따른 교정환자와 비교정환자의 치과 의료서비스에 대한 만족도는 교정환자가 치위생사요인과 재이용의사에서 고소득일수록 만족도가 높았다. 5. 학력에 따른 교정환자와 비교정환자의 치과 의료서비스 만족도를 살펴보면 치과의사 요인, 치위생사요인, 내부 환경요인, 외부환경요인에서 초등학교졸업환자의 만족도가 높은 것으로 조사되었다. 이러한 연구결과로 교정환자에서 비교정환자보다 치과 의료서비스 만족도가 높은 것을 알 수 있었다.

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병원입원환자의 서비스. 영양관리. 식단 만족 요인집단에 따른 만족도 분석 (The Assessment of Patient Satisfaction in Accordance with Hospital Patients Food Service Cluster Groups)

  • 장은재;김혜진;홍완수
    • 대한지역사회영양학회지
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    • 제5권1호
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    • pp.83-91
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    • 2000
  • The aims of this study are to evaluate the quality of hospital food services and the evaluate the quality in selected hospitals trough the use of the questionnaires. A survey of 30 hospital food and nutrition service department was undertaken and detailed information was collected from each, including, surveys of 1, 016 patient. Statistical data analysis was completed using the SAS/win 6.11 package for descriptive analysis, t-test X$^2$-test ANOVA principal component analysis , and cluster analysis and cluster analysis. In the case of patient satisfaction with hospital food and food services, overall satisfaction scores of male and female were 3.54 and 3.45 showing higher levels than the average score(3.00) The aspect of the food and food service which received the lowest ratings by patients was 'meal rounding while dining'. After conduction of factor analysis of variables affecting the patients meal satisfaction 3 groups including the 'menu satisfaction factor', 'service satisfaction factor ' and 'nutrition management satisfaction factor ' were selected. 3 clusters were categorized by the 'service cluster' 'nutrition management cluster', 'men cluster', and 'menu nutrition service cluster' after conducting a cluster analysis with influencing variables affecting patients meal satisfaction. The overview results of patient satisfaction by cluster were : in the case of the service group, such factors as taste, portion size, dealing with complaints while dining meal rounding while dining should be managed with caution In case of the nutrition management group, such factors as taste, portion size, temperature of the food intake, and dependence on hospital food should be managed with care, In the case of the menu groups, such factors as punctuality of meal times, contaminated substances in meals and serving mistakes, cleanliness of dishes, kindness of the server meal rounding while dining should by particularly managed with importance.

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발마사지가 복부수술 전 환자의 불안과 수면만족도에 미치는 효과 (The Effects of Foot Massage on Anxiety and Sleep Satisfaction Response in Preoperative Patients Undergoing Abdominal Surgery)

  • 김금란;오상은
    • 가정간호학회지
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    • 제16권2호
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    • pp.108-114
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    • 2009
  • Purpose: This study utilized a nonequivalent control group pre-post test design to test the effects of foot massage on anxiety and sleep satisfaction response in preoperative patients undergoing abdominal surgery. Method: There were 40 subjects in the study (20 in the experimental group and 20 in the control group). The experimental group received foot massage once a day for 2 days before their operation. Data were analyzed with descriptive statistics including mean, percentage, Chi-square, and t-test. Results: There were significant differences between experimental group and control group in the level of the state anxiety, pulse rate, and sleep satisfaction. Conclusions: Foot massage was effective in reducing anxiety and improving sleep satisfaction in abdominal surgical patients before their operation. Thus, foot massage may be used as an independent nursing intervention. This intervention can be performed anywhere, requires no special equipment, is noninvasive, and does not interfere with patients' privacy.

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임플란트 시술환자 시술 전·후의 기대와 만족도 비교 (Comparison of Expectation and Satisfaction of Implant Patients in Pre-post Implant Therapy)

  • 한지형;김기은
    • 치위생과학회지
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    • 제11권2호
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    • pp.121-127
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    • 2011
  • 본 연구는 임플란트 시술환자의 시술 전 기대와 시술 후 만족도를 비교하여 임플란트 시술에 대한 환자만족도를 향상시키고자 실시하였으며, 서울, 경기 및 천안에 거주하는 임플란트 시술 경험자 158명을 대상으로 조사 분석하였다. 그 결과는 다음과 같은 결론을 얻었다. 1. 임플란트 시술 내역을 살펴본 결과 1개를 시술한 응답자가 40.5%로 가장 많았으며, 평균 개당 가격은 150만 원 이상 -200만 원 미만이 36.1%였다. 임플란트 선택 동기는 23.4%가 '보철물을 하기 위해 다른 치아를 깍지 않아서'라고 답하였다. 2. 일반적 특성에 따른 임플란트 시술의 기대를 조사한 결과 전반적으로 여자가 남자보다 기대가 높았으며, 특히 '일반 보철물에 비해 수명이 길다'는 여자가 4.29, 남자가 3.87로 유의한 차이가 있었다(p=.003). 연령별은 '색상이나 모양이 자연치와 비슷하다.'는 기대가 20대에 4.38로 가장 높았다(p=.013). 일반적 특성에 따른 만족도는 역시 '보철물을 하기 위해 다른 치아를 깍지 않는다.'는 항목에서 20대가 4.57로 가장 만족하고 있었다(p=.002). 3. 임플란트 시술 전에 기대와 시술 후 만족도를 비교한 결과 '턱뼈 흡수를 막아주므로 얼굴외형이 유지된다.'의 항목에 대해 시술 전 기대도는 3.70이었으나 만족도는 3.87로 높아졌으며(p=.020), '보철물을 하기 위해 다른 치아를 깍지 않는다.'의 항목은 시술 전 3.95의 기대에서 시술 후 4.23의 만족도를 보여 통계적으로 유의했다(p<.001). 4. 임플란트 시술에 관한 전체적인 만족도는 4.25, 추천 의사는 4.18, 재시술 의사는 4.17의 만족 결과를 보였다. 이상의 결과를 통하여 임플란트 환자는 여러 제약에도 불구하고 시술에 관한 전반적인 만족정도가 높았다. 치과 의료진들은 향후에도 환자들의 기대감에 대응하는 만족도를 충족시키도록 계속관리 등의 세심한 관심이 필요하다.