• IE interfaces
• /
• v.14 no.2
• /
• pp.210-217
• /
• 2001

Because passenger seat is one of the most important parts in the determination of passengers' satisfaction for train, it is absolutely important to design the passenger seat so that train passengers can satisfy. So, in the seat design it is necessary to consider passengers' characteristics, requirements, and dissatisfactions. However, passengers' dissatisfactions for the seat of Mugunghwa-ho train have been often raised through various routes. It is necessary to resolve their dissatisfactions to provide comfortable trip to passengers. So, we designed a new seat of Mugunghwa-ho train that resolved passengers' dissatisfactions. Our focusing design parts were the seat pan and the backrest of passenger seat. We investigated passengers' dissatisfactions for the seat of Mugunghwa-ho train through various methods and the human factors design guidelines through literature survey. We designed a new seat on the basis of investigated results. For newly designed seat, we evaluated comfort and sensible satisfaction in comparison with the existing seat. An experimental method and subjective methods were used in this evaluation. In all aspects, the new seat was superior to the existing.

• Journal of Advanced Navigation Technology
• /
• v.23 no.5
• /
• pp.380-385
• /
• 2019

This paper is concerned with departure passengers' dwell time analysis using real system data. Previous researches emphasize the importance of dwell time analysis from perspective of airport terminal planning and non-aeronautical revenue. However, short-term airport operation using passengers' dwell time is considered impossible due to absence of passengers' behavior data. Recently, in accordance with the wave of smart airport, world leading airports are systematically collecting passenger data. So there is high possibility of analyzing passengers' dwell time with the data stacked in the airport database. We conducted dwell time analysis using data from Incheon Int'l airport. In order to handle passenger data, we adapted clustering algorithm which is one of data mining techniques. As a clustering result, passengers are divided into 3 clusters. One is the cluster for passengers whose dwell time is relatively short and who tend to spend longer time in the airside. Another is the cluster for passengers who have near 3 hours dwell time. The other is the cluster for passengers whose total dwell time is extremely long.

• Proceedings of the KSR Conference
• /
• 2000.11a
• /
• pp.210-218
• /
• 2000

It is absolutely important to design passenger seat so that train passengers can satisfy because passenger seat is one of the most important parts in tile determination of passenger's satisfaction for train.. So, it is necessary to consider passengers' characteristics, requirements, and dissatisfactions in seat design. However, passengers' dissatisfactions for the seat of Mugunghwa-ho train have been often raised through various routes. It is necessary to resolve their dissatisfactions to provide comfortable trip to passengers. So, we designed a seat of new Mugunghwa-ho train that resolved passengers' dissatisfactions. Our focusing design parts were the seat pan and the backrest of passenger seat. We investigated passengers' dissatisfactions for the seat of Mugunghwa-ho train through various methods and the human factors design guidelines of passenger seat through literature survey. We designed a new seat on the basis of investigated results. For newly designed seat, we evaluated comfort, sensible satisfaction, and fitness in comparison with the existing seat. An experimental method and a subjective method were used in this evaluation. In all aspects, new seat was superior to the existing.

• Proceedings of the KSR Conference
• /
• 2008.06a
• /
• pp.1946-1954
• /
• 2008

In urban railways operated by 10 cars or 8 cars per trainset, passengers split up and board a train. On-board passengers for each car are not aware of congestion level of other cars of the train. Passengers waiting at stations can not predict congestion rate of the car which they get on. Therefore, the number of passengers is not equally distributed. The cars with a relatively low congestion level and the ones with a high level coexist in the train. The objective of this paper is to enhance passenger convenience and improve train operational efficiency through operational headway adjustments according to congestion level of each car. It also aims to spread passengers out evenly and assess the degree of congestion on each car by measuring the weight of each car including passengers during peak and off-peak hours.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.23 no.2
• /
• pp.89-97
• /
• 2015

The volume of transfer passengers now faces a crisis because the number of Chinese and Japanese passengers, the majority of transfer through Korea, is decreasing. This paper is analyzing the their air travel behaviors as well as characteristics of their transfer behaviors at airport. According to the research, it is suggested that transfer passengers perceive the importance of duty-free stores but their satisfaction of using duty-free stores during their transfer at Icheon airport was proven to be low. Considering the characteristics of transfer service quality at Incheon airport, waiting time of transfer is important but not satisfactory for them. Moreover, information of free transfer tour to city downtown and paid-in transfer tour for medical tourism is not known very well among North East Asian passengers. Thus, it is necessary to do detailed research of North East Asian transfer passengers, who have transferred through Incheon airport more than twice a year, to find out their exact needs of transfer tour in Korea.

• Proceedings of the Korea Contents Association Conference
• /
• 2009.05a
• /
• pp.325-327
• /
• 2009

This research seeks to investigate transfer passengers' service evaluations of an airport. Transfer passengers are important for many airlines and hub airports because the needs of transfer passengers are quite different from O&D passengers. Despite the increasing importance of transfer passengers for airport operations, little research has been done to analyze their needs toward airport services. The data are collected from Japanese and Chinese transfer passengers to investigate airport services at Incheon International Airport. Through the survey, this research investigates the effects of important airport service attributes on customer satisfaction and behavioral intentions.

• Journal of Korea Multimedia Society
• /
• v.21 no.10
• /
• pp.1203-1210
• /
• 2018

As the use of public transportation is increasing, a service considering the convenience of passengers is being launched utilizing the Internet (IoT) data collected through the bus information system. However, the bus information system only provides limited information such as the current location of the bus (GPS) and the expected arrival time at the stop. Additional IoT sensor information is needed to provide various services for the safety and convenience of passengers. In this paper, to improve the safety and convenience of passengers, we have added the boarding doors imaging sensor, temperature and humidity sensors, and sensor for measuring the number of passengers. The proposed IoT bus system can attach various sensors to buses to provide high-quality safety services to passengers.

• 한국항공운항학회:학술대회논문집
• /
• 2016.05a
• /
• pp.151-161
• /
• 2016

As can be seen by the fact that 96% of foreign visitors to Korea travel by air, governments across Asia are aware of the importance civil aviation has in a country's economical developlment, and are fiercely investing in infrastructure and systems which could help set the ground for a hub strategy, catching the profits generated from air travel. In the case of Incheon Internation Airport (IIA), Chinese passengers have outnumbered Japanese passengers using IIA. Considering the potential growth of the Chinese air transport market, there is the growing need for thorough research regarding Chinese passengers. Surveys for the following study were distributed between September 2015 and October 2015, which includes Chinese holidays. Surveys were distributed to Chinese transfer passengers, with questions related to airport service and facility usage.

• Journal of Environmental Health Sciences
• /
• v.32 no.5 s.92
• /
• pp.412-417
• /
• 2006

A self-administrated non-malignant respiratory symptoms questionnaire was sent to 1,099 citizens who take subway running in Seoul city. Symptom prevalence rate was high: 70.6% of subjects reported 'chest tightness', 43.4%, 'dysphnea'; 76.2%, 'dry cough'; 49.5%, 'runny nose'; 94.4%, 'drowsiness' when they take subway. The groups responding significant higher respiratory and drowsiness symptoms were 'young passengers' (vs elderly passengers), 'the female' (vs male), 'using subway everyday' (vs often), 'using subway for rush-hour time' (vs other than rush-hour), 'using transfer subway' (no transfer), 'using underground track' (vs ground track). Logistic. regression model was employed to find personal and subway characteristics affecting non-malignant respiratory symptoms. This study concluded that respiratory diseases history such as asthma, rhinitis, sinusitis, hypersensitivity pneumonitis significantly affect 'dry cough' and 'runny nose'. Thus, passengers with respiratory diseases history shows 2.8 times greater 'dry cough' than and 3.4 times greater 'runny nose' than those passengers without respiratory diseases history felt. This results indicated that several measures have to take to protect sensitive groups such as passengers with respiratory diseases, children and elderly people. Also passenger who use to transfer shows 1.7 times higher runny nose symptoms than that passenger who do not transfer felt.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.19 no.3
• /
• pp.69-82
• /
• 2011

This paper tried to find out what the main factors are to impact on satisfaction level of transit passengers at Incheon airport. Incheon airport has made lots of transit facilities and services to attract transit passengers from neighboring airports to increase transit rate as high as advanced foreign airports such as Heathrow, Schiphol and Hong Kong. A survey was performed on 450 transit passengers resting at airport transit lounge in airside area. According to the result, it was found out to be significant factors affecting satisfaction of transit that convenience of security screening, price of duty-free product, a direction board & signage and terminal orientation among Chinese transit passengers. On the other hands, it seemed that Japanese transit passengers thought diversity of airline routes, convenient transfer flight schedule, total transit time and terminal orientation are major variables affecting their satisfaction. Considering the effect of demographic factors, Chinese passenger's satisfaction was more affected by age, travel purpose, the number of travel per year and flight destinations. However, Japanese transit passenger's satisfaction was only affected by the flight destinations, especially willing to travel to North America and Europe.