• 제목/요약/키워드: organization trust

검색결과 339건 처리시간 0.021초

병원 근로자의 조직신뢰에 영향을 미치는 조직신뢰 결정요인에 관한 연구 (The Study of Determinants of Hospital Organization Trust Leading to Trust in Hospital Worker's Organization Trust)

  • 황슬기;안경미;정현정
    • 보건의료산업학회지
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    • 제7권2호
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    • pp.113-124
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    • 2013
  • The purpose of this study is to investigate of determinants of hospital organization trust affecting to hospital worker's trust in organization. This study was measured levels of trust in organization of hospital workers and 5 determinants of organization trust, organizational fairness, consideration, morality, competence and responsibility toward a society. Levels of trust in organization of hospital workers and determinants of organization trust were assessed using a sample of 190 employees who work at 2 hospitals in Seoul, Kyunggi. Data were collected by self-administered questionnaires from november 22 to 29 in 2012 and analyzed SPSS 18 by using t-test, ANOVA and regression analysis. The results of this study indicate that organizational fairness, consideration and responsibility toward a society among 5 determinants were positively related to levels of trust in organization of hospital workers. Based on these findings, it can be defined that 5 determinants of hospital organization trust influences levels of trust in organization of hospital workers. The implications of this study are discussed and areas for future research are presented.

The Influences of Trust in Leader on the Employees' Voice Behavior: The Mediating Role of Psychological Safety

  • Du, Jiaxing
    • Asia Pacific Journal of Business Review
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    • 제6권1호
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    • pp.1-19
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    • 2021
  • This research is based on the relevant research literature on the voice behavior, this study examines the influence of trust in leader on voice behavior. And this study examines the role of psychological safety as a mediating between trust in leader and voice behavior. This study uses SPSS for data analysis. The results of the study are as follows: This study explains the impact of trust in leader on psychological safety, and explains the impact of trust in leader on organization members' voice behavior, as well as the impact of psychological safety on organization members' voice behavior. And this study also explains the influence of psychological safety as an intermediary effect on trust in leader and voice behavior. Overall, the higher the level of organization members' trust in leader, the more they will increase the level of psychological safety of the organization members, which will prompt the organization members to make more voice behavior.

Study on the relationship between trust and organizational performance in local administrative organization- Focused on the local administrative organizations in Gangwondo-

  • Kim, Sun-Ok;Park, Sung-Yong;Lee, Hee-Choon
    • Journal of the Korean Data and Information Science Society
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    • 제21권5호
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    • pp.983-997
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    • 2010
  • This study is to explore the relationship between trust in local administrative organization and organizational performance. Local administrative organizations provide the citizens with administrative services. Heightening the organizational performance contributes the citizens' happiness and the stream of times through organizations' change. To provide high quality of administrative service to citizens, trust in organizations is more important than any other capital. The improvement of organizational performance needs through this social capital. Factors about trust variables and organizational performance variables are extracted through the theoretical discussions. To do the research, public servants in 7 local administrative organizations of Gangwondo were asked to do the survey about how trust in organizations affects organizationa performances. The results explain that trust variables are related to organizational performance, and the local administrative organization which is high in trust is high in organizational performance. Trust in local administrative organizations improves the organizational performance internally and the organization will obtain trust from the citizens externally.

해양경찰공무원의 조직내 신뢰와 조직몰입과의 관계 (The Relationship between Trust and Organization Commitment within Organization of Coast Guard Officers)

  • 유영현
    • 한국콘텐츠학회논문지
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    • 제9권12호
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    • pp.805-813
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    • 2009
  • 해양경찰조직은 해양경찰공무원들의 조직 신뢰 및 대인간 신뢰가 바탕을 이뤘을때 조직의 효과성이 크게 고양될 것으로 기대된다. 해양경찰조직은 해상에서 함정을 근무수단으로 하여 각종 해상치안서비스를 담당하고 있다. 해양경찰공무원들의 경우 조직내 신뢰요인들별로 조직몰입에 미치는 양상을 조사함으로서 향후 해양경찰공무원들의 조직몰입도 제고노력이 요구되어진다. 이에 대한 실증적 연구를 행한 결과 핵심 내용은 다음과 같다. 해양경찰공무원의 경우 조직신뢰요인은 조직몰입에 가장 강한 영향력을 미치고 있다는 것을 알수 있었고 다음으로 대인간 신뢰요인중에서는 동료신뢰 요인이 상관신뢰 요인보다 상대적으로 더 많은 영향력을 미치고 있다는 것을 알 수 있었다. 다음으로, 해양경찰공무원의 인구사회학적 특성에 따른 신뢰요인 인식의 차이를 살펴보면, 비 간부에 비해 간부가 동료를 더욱 신뢰하고 있다는 것을 알 수 있다. 상관신뢰보다 동료에 대한 신뢰가 높은 이유는 해양경찰의 경우 근무여건으로 인하여 그들간의 접촉 빈도가 많은 것으로 보여진다. 이 연구결과 해양경찰공무원의 조직몰입도 제고를 위해서는 조직신뢰와 동료신뢰를 제고시키는 다양한 인사 조직 관리전략이 필요로 되어짐을 발견할 수 있다.

카지노 딜러의 여가유형이 조직신뢰, 고객지향성, 조직몰입에 미치는 영향에 관한 연구 (Research on the Effect of Leisure Types of Casino Dealer on Organization Trust, Customer Orientation and Organization Commitment)

  • 이진영
    • 한국콘텐츠학회논문지
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    • 제13권4호
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    • pp.407-417
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    • 2013
  • 본 연구의 목적은 카지노 딜러의 여가유형이 조직신뢰, 고객지향성, 조직몰입에 미치는 영향을 살펴보는 것이다. 본 연구는 서울과 강원도의 카지노 딜러들을 중심으로 설문조사가 실시되었다. 연구목적을 달성하기 위하여 분석방법으로 단순회귀분석과 다중회귀분석이 사용되었다. 연구 분석 결과 첫째, 여가유형은 조직신뢰에 유의한 영향을 주었다. 둘째, 여가유형은 고객지향성과 조직몰입에 유의한 영향을 주었고, 셋째, 조직신뢰는 조직몰입에 유의한 영향을 주었으며, 마지막으로 고객지향성은 조직몰입에 유의한 영향을 주는 것으로 나타났다. 본 연구결과는 카지노 조직이 딜러의 여가활동에 대한 지원방안과 여가유형과 관련해서 효율적인 인적자원관리 방안에 관한 시사점을 제시했다.

공무원의 학습조직 특성이 조직시민행동에 미치는 영향 : 상사신뢰의 조절효과를 중심으로 (The Effect of Learning Organization Level on Organizational Citizenship Behavior : Focus on the effect of Supervisor Trust)

  • 박복원;이선규
    • 디지털산업정보학회논문지
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    • 제13권3호
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    • pp.149-165
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    • 2017
  • This study is to discover and substantiate the casual relation between Learning Organization and Organizational Citizenship Behavior, with Supervisor Trust used as moderating variable. Learning Organization and Organization Citizenship Behavior are used, respectively, as independent and dependent variable, Supervisor Trust as moderating variable. The data for this study was collected from 340 public officials who participated in the training program. Data collection tools were used to collect structured questionnaire questionnaires, and dissemination and retrieval of questionnaires were carried out over 6 weeks from February 6 to March 10, 2017. Of the questionnaire distributed, the questionnaire was finally recovered from the questionnaire, with a recall rate of 91.8 %, showing a very high rate of recall. The result showed that Learning Organization is a significant factor for Organization Citizenship Behavior and also that Supervisor Trust plays a role in the control of the relationship between Learning Organization and Organization Citizenship Behavior; thus, in order for Public Organizations to achieve advanced competitiveness, vitalizations of Learning Organization is important.

The Effect of Corporate Social Responsibility Activities on Organizational Trust and Job performance

  • Kim, Moon Jun
    • International Journal of Advanced Culture Technology
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    • 제8권3호
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    • pp.114-122
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    • 2020
  • We study confirmed the effect of corporate social responsibility activities on organizational trust and job performance of organizational members and mediating effects of organizational trust among 351 members of the organization in the metropolitan area and Chungcheong area. For this, the SPSS 24.0 and AMOS 24.0 statistical packages were used to produce the following results. First, as a result of analyzing the impact of CSR activities on organizational trust of organizational members, factors of economic responsibility, legal responsibility, ethical responsibility, and charitable responsibility showed significant effects on organizational trust. Second, as a result of analyzing the relationship between the effects of CSR activities on the job performance of members of the organization, it showed a direct effect on job performance, which is a factor of economic responsibility, legal responsibility, ethical responsibility, and charitable responsibility. Third, organizational trust of organization members was analyzed as a positive factor in job performance. Fourth, it showed the mediating effect of organizational trust on the effect of corporate social responsibility activities on job performance. As a result of this study, the organizational performance and job performance of organizational members showed a direct effect on CSR activities. Therefore, the CSR activity is important as it is a key factor to advance the organizational trust and job performance, which is the company's sustainable management system.

중소 ICT건설기업 조직원의 셀프리더십이 심리적 임파워먼트 통하여 조직시민행동과 조직신뢰에 미치는 영향 (The Effect of Employee's Self Leadership of Construction Company on Organization Citizenship Behaviour and Organizational Trust through Psychology Empowerment)

  • 최재영;황찬규
    • 디지털산업정보학회논문지
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    • 제15권3호
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    • pp.207-223
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    • 2019
  • This study aims to explore the casual relation between construction company employees' Self-Leadership and two variables: Organization Citizenship Behaviour and Organizational Trust through Psychology Empowerment. To explain in details, this study examines how the independent variable, Self Leadership, with its behavior-focused, natural reward and constructive thought pattern strategies, affects the dependent variable, Organization Citizenship Behavior and Organizational Trust through the intervening variable, Psychology Empowerment. A survey was conducted on current employees of construction companies in metropolitan areas to empirically examine the research model. The result of study hypothesis on Self-Leadership is as follows; first, Self-Leadership showed a positive effect on Psychology Empowerment, Organization Citizenship Behaviour and Organizational Trust. Second, Psychology Empowerment showed a positive effect on Organization Citizenship Behaviour. Third, Psychology Empowerment showed a positive effect on Organizational Trust. The capacity of individuals is critical when it comes to competitiveness of construction companies. When employees willingly participate in building trust within the company, the work place will become more and more constructive; based on trust, efficiency will increase because people from different processes can work together and performance will also improve even when project managers are absent because others could help their role instead, thus driving more efficient human resource management to the company. To conclude, a company's vision can be spread wide and far when their employees engage themselves in Learning Organization with Self Leadership. They will also be satisfied with their work through improving interpersonal relationship at work.

사회적책임경영(CSR) 인증이 벤처기업의 조직신뢰 형성에 미치는 영향 (The Impact of Social Responsibility Management Certification on Venture Company's Formation of Organizational Trust)

  • 윤현덕;성종수
    • 품질경영학회지
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    • 제40권2호
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    • pp.126-144
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    • 2012
  • Lately, the importance of social responsibility of venture companies is becoming highlighted in Korea.This study is to empirically suggest that the practice of social responsibility by venture companies will become the foundation for formation of the organizational trust and for the sustainable growth of the organization. The certification on social responsibility for venture companies has been conducted for past five year and based on the research on difference of organizational validity on companies that are certified and non-certified by its practice of social responsibility, we've found organizational trust difference in two groups; the companies that already formed organizational trust did not have new mediation effect due to organizational commitment but the non-certified companies that did not have organization trust created new medication effect from organizational commitment. This can be understood that the organizational commitment effect through social responsibility is already formed for companies that have created organizational trust through social responsibility certification. The organizational infrastructure is needed for sustainable growth and development of an organization; therefore, the differentiated organizational trust for social responsibility certified organization will become the infrastructure for growth of the certified organizations.

가상조직 참여자 간의 기술특성, 조직평판과 대인신뢰에 대한 지각과 조직 효율성 (Skill Uniqueness, Organizational Reputation and Interpersonal Trust between Virtual Organizations Participants and Organizational Efficiency)

  • 남기찬;박양규;박경규
    • Asia pacific journal of information systems
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    • 제13권3호
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    • pp.1-21
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    • 2003
  • Facing competitive and complicated business environment, many companies are developing new and diverse organization forms not only to overcome to minimize costs and risks but also to maximize the efficiency of an organization. Virtual organization is one of the representative forms allowing firms to create this value though a link of core competency among firms. In order to explain the performance of virtual organization in terms of efficiency, this study utilizes a concept of trust since it is recently considered as one of core concept to enhance the cooperative performance between firms and also virtual organizations success or failure can not be properly explained by traditional transaction-cost based economic point of view. Based on previous literature this study derives three success factors, organizational reputation, skill Uniqueness, and interpersonal trust and studies how three factors influence on the efficiency of virtual organization. Findings conducted with a questionnaire survey are as follow: first, organization reputation and skill uniqueness between virtual organization's transaction parties are important elements in the success of virtual organization. Second, interpersonal trust affected by organization reputation and skill uniqueness decides virtual organization's efficiency.