• Title/Summary/Keyword: optimism

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Lifestyle Segmentation: The Comparison of Islamic and Conventional Banking Customers in Indonesia

  • Sutarso, Yudi;Rustiana, Elly;Hanum, Rizky Amalia;Gunawan, Wibiksono K
    • Journal of Distribution Science
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    • v.10 no.8
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    • pp.25-34
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    • 2012
  • Understanding customer' lifestyles important for banks because it will guide in determining marketing policies, such as services, pricing, service delivery and promotion decisions. From the customer' lifestyle, banks will know what kind of customers' attitudes, interests and opinions, so they also will understand what the costumer' needs and what services needed by them. For Islamic banks, customers understanding are important because, nowadays, the competition of the banks is not only with other Islamic banks but also with the well-established conventional banks offering Islamic products or services The aims of this research paper are to describe what factors underline the customer's lifestyle of both Islamic and conventional bank, to segment the bank customers based on their lifestyles and investigate the profile of each segments, to compare the characteristics of the segments, and to identify marketing policies based on the characteristics. The population of the study is banking customers in Indonesia, in which the researchers have used judgment sampling as sample selection. There were 186 customers of Islamic banks and 244 customers of conventional bank as respondents in this study. Statistical methods employed were exploratory factor analysis and cluster analysis. The finding of the study shows that there are twelve factor underlining the customers' lifestyle, namely: factor of fashion conscious, internet usage, sports spectator, financial and technology optimism, price sensitivity, independent, compulsive housekeeper, new brand tryer community activities, opinion leader, credit usage, and homebody. In addition, for Islamic banking, there are two market segments, namely fashionable-independent and innovative-social segment. Based on the lifestyle characteristics, the first segment has higher level in factor of fashion conscious, homebody, independent, optimism and price conscious, which is therefore called fashionable-independent segment. On the other hand, the second cluster has higher level in factor of new brand tryer, community minded, sport spectator, credit user, internet usage, opinion leader, and compulsive housekeeper, which is therefore called the innovative-social segment. Furthermore, for conventional banking, there are also two segments, namely persuasive-optimistic and sensitive-independent segment. The first segment has higher level on some factors, namely: opinion leader, optimism, internet usage rate, credit usage level, sport spectator, and new brand tryer. On the other hand, the second cluster is characterized by higher level in factor of price conscious, confidence, community minded, homebody, fashion conscious, and compulsive housekeeper. Managerial implications for the management of Islamic banks could be identified in this study as follows. Firstly, the twelve lifestyle factors of this study could be an alternative view in observe Islamic banking customers. The domination of both the fashionable conscious and the internet usage factor show that the aspects are quite instrumental in perceiving the customer' lifestyles, in which reflects the importance of these two aspects to customers. Secondly, in serving their customers, Islamic banks need to understand the customer lifestyle, in which the lifestyle segments found in this study provide a guide of how their needs were reflected. Finally, by understanding the segments and the characteristics each segment of the conventional banks, Islamic banks could adjust their marketing strategies differently from the conventional banks.

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The Effects of Psychological Capital on Innovation Behavior and Organizational Commitment, and the Moderating Effect of Organizational Support (심리적 자본이 혁신행동과 조직몰입에 미치는 효과 및 조직지원의 조절효과)

  • Kim, Sang Gyu;Ahn, Kwan Young
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.13 no.4
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    • pp.245-254
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    • 2018
  • The purpose of this study is to review the relationship between psychological capital and organizational commitment/ innovative behavior, and the moderating effect of organizational support. In order to verify and achieve the purposes mentioned above, questionnaire data were gathered and analysed from 315 professors and teachers of Korea Politechnics Colleges. Multiple regression and multiple hierarchical regression analysis were applied to test the proposed hypotheses: 1) the relationship between psychological capital and organizational commitment, 2) the relationship between psychological capital and innovative behavior, 3) the moderating effect of organizational support on the relationship between psychological capital and organizational commitment, 4) the moderating effect of organizational support on the relationship between psychological capital and innovative behavior. Empirical survey's findings are as follows; First, self-efficacy and optimism appeared to be positively related with organizational commitment, and all psychological capital factors(self-efficacy, resilience and optimism) appeared to be positively related with innovative behavior. Second, organizational support appeared to have moderating effect partly on the relationship between psychological capital and organizational commitment, but it did not have a moderating effect on the relationship between psychological capital and innovative behavior. Self-efficacy and optimism appeared to be more positively related with organizational commitment in higher organizational support situation than in lower organizational support situation.

A Study on the Relationship between Mannerism of Employees in Travel Agency and Psychological Capital -Focused on Regulating Effect of Servant Leadership- (여행사 종사자의 매너리즘과 심리적 자본의 관계 연구 -서번트 리더십의 조절효과를 중심으로-)

  • Lee, Chul-Jin;Choi, Jae-Woo
    • The Journal of the Korea Contents Association
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    • v.15 no.6
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    • pp.509-519
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    • 2015
  • This study has suggested the measures to overcome employees' mannerism and to form psychological capital through servant leadership of managers in travel agencies. The results through sample analysis aimed at 163 general employees of travel agencies in Seoul have been drawn as follows. First, in the analysis of relationship between employees' mannerism in travel agencies and psychological capital, only unconscious attitude has proved to have a negative influence on hope and optimism. Second, servant leadership has proved to improve passive attitude of mannerism, which ameliorates self-efficacy, recovery and optimism among psychological capital. Lastly, servant leadership has turned out to produce regulating effect to decrease recovery as for employees in mannerism who have a tendency toward stability orientation. These results originate from the study on the role of servant leadership toward employees' psychological attitudes. A follow-up study should proceed to qualitatively improve a research on employees' mannerism in travel agency and psychological capital.

The Effect of Individual Factors and Job Environment Factors on Employees' Organizational Adaptability -Focused on Metropolitan Small and Medium Enterprises Employees- (개인특성 및 직무환경이 구성원의 조직적응성에 미치는 영향 -수도권 중소기업체 종사자를 대상으로-)

  • Park, Jun-Won;Yi, Seon-Gyu
    • Journal of Convergence for Information Technology
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    • v.10 no.1
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    • pp.82-92
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    • 2020
  • This study analyzed the factors affecting organizational adaptation among the members of SMEs. Until now, research on organizational adaptation has been mainly conducted in large corporations or public institutions. Very little research has been conducted on SME members. Factors affecting the organizational adaptation of employees were set by individual factors and job environment factors. In the individual factors, the sub-variables were set as self-efficacy, optimism, and resilience, and in the job environment factors, organizational fairness and organizational culture. The sample data were surveyed using a survey method such as visit, telephone call, e-mail and fax. 98 data were used for the analysis. Statistical analysis was performed using regression analysis. As a result, self-efficacy, optimism, and resilience of individual factors were analyzed as positive variables for organizational adaptation of employees, and organizational fairness in the job environment was analyzed as variables that did not positively affect organizational adaptation of employees. However, the organizational culture of the job environment was analyzed as a variable that positively affects organizational adaptation of employees. These results showed that the fair application of wage level, workload, compensation, and opinion reflection did not affect the organizational adaptation of employees. On the other hand, in the preceding studies, organizational adaptability was conducted mainly in large corporations, but this study was able to suggest practical implications in analyzing organizational adaptability among SME members.

Study on the Factors Effecting the Positive Psychological Capital of Social Workers at Seniors Welfare Centers on Job Burnout (노인복지관 사회복지사의 긍정심리자본이 직무소진에 미치는 영향 요인에 관한 연구)

  • Lee, Kyong-Suk;Kim, Min-Jung
    • The Journal of the Korea Contents Association
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    • v.19 no.4
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    • pp.581-597
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    • 2019
  • This study was designed to examine the factors effecting the positive psychological capital of social workers at senior welfare centers on job burnout. The subjects were 350 social workers who care for the elderly at senior welfare centers in Seoul and Gyeonggi-do. Based on a total 344 data collected and using the SPSS 22.0 statistical program. Reliability test, frequency analysis, t-test, One-way ANOVA, correlation analysis and Multiple regression analysis were performed. The results showed that positive psychological capital had a statistically significant negative effect (-) on emotional exhaustion, a sub variable of job burnout and depersonalization. The effect of sub-variables of positive psychological capital on emotional depletion and depersonalization was in order of optimism> resilience> hope> self-efficacy. Lastly, it was found that positive psychological capital had a statistically significant negative effect(-) on decreased sense of accomplishment. The effect of sub-variables of positive psychological capital on decreased sense of accomplishment was in order of optimism> hope > self-efficacy > resilience. The effect of positive psychological capital on decreased sense of accomplishment was not significant depending on sub-variables. Based on the results of this study, suggestions, the limits of this study, and future directions for research were presented for the improvement of positive psychological capital, which is confirmed as a factor to reduce the job burnout of social workers.

A Study on the Effectiveness of the Positive psychology based mental promotion program (긍정심리학 기반 정신건강 증진 프로그램의 효과성연구 -예비간호사를 중심으로-)

  • Kang, Min Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.2
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    • pp.95-106
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    • 2019
  • This study examines how mental health promotion programs based on positive psychology brings changes in pleasant life, engaged life and meaningful life. This research considers 15 programs featuring 178 students during one semester. Pre-and-post examination of psychological well-being, depression and optimism were conducted to identify changes before and after the program. 56 students (32%) showed positive changes in all 3 factors. 15 students among them were selected for an in-depth interview for a qualitative case study. As a result of the quantitative study, a mental health promotion program based on positive psychology showed statistically significant positive changes in the pre-and-post examinations of psychological well-being, depression and optimism. Mental health promotion programs based on positive psychology showed positive changes in mental, cognitive and behavior perspectives in the fields of pleasant life, engaged life and meaningful life of college students. Specifically, positive psychology and thinking programs influenced students to become more enthusiastic and active in pursuing a pleasant life. Secondly, positive psychology intervention concerning engaged life brought a recognition of higher 'self-acceptance'. Thirdly, each individual spent more time and effort to experience more satisfaction and accomplishments. Lastly, subjects showed greater optimism after the program. Through the searching gratitude program, study subjects expanded their appreciation of their relationships with others.

A Study on the Influence of Smartphone Addiction Risk Factors on Self-elasticity and Smart Phone Addiction in Teenagers (청소년의 스마트폰 중독 위험요인이 자아탄력성과 스마트폰 중독에 미치는 영향에 관한 연구)

  • Park, Suk-Kyung;Ryou, Myeong-Suk
    • The Journal of the Korea Contents Association
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    • v.21 no.1
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    • pp.684-697
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    • 2021
  • This study seeks to establish the structural relationship between the personal psychological risk factors of teenagers of depression, anxiety and impulsiveness and smartphone addiction (daily disability, virtual orientation, tolerance, withdrawal) and self-elasticity (vitality, optimism, curiosity, interpersonal relationships). Through this verification, the purpose of this study is to find out if the integrated model of smartphone addiction and self-elasticity and smartphone addiction among teenagers is reasonable, and to suggest ways to prevent and solve smartphone addiction among teenagers. In order to achieve this purpose, 356 teenagers in Seoul and the metropolitan area were surveyed for two months from August to September 2019 and the results were analyzed. The findings of this study are as follows. First, the "smartphone addiction factors" (depression, anxiety and impulsive) of adolescents have been shown to have negative effects on their self-elasticity (vitality, optimism, curiosity, interpersonal relationships). Second, the "smartphone addiction factors" (depression, anxiety and impulsive) of teenagers have been shown to have positive effects on the "smartphone addiction" (daily disability, virtual orientation, tolerance, withdrawal). Third, the youth's "self-elasticity (vitality, optimism, curiosity, interpersonal relationship)" was shown to have a negative impact on "smartphone addiction (daily disability, virtual orientation, tolerance, withdrawal)." The significance of this study is that it has examined personal psychological risk factors that affect smartphone addiction and suggested measures to prevent smartphone addiction among teenagers and solve related problems by micro-analyzing the effects on smartphone addiction by utilizing self-elasticity.

A Study on the Intention of Public Library Librarians to Use Artificial Intelligence-Based Technology (인공지능 기반 기술에 대한 공공도서관 사서의 사용의도 연구)

  • Gi Young Kim
    • Journal of the Korean Society for Library and Information Science
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    • v.57 no.3
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    • pp.163-190
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    • 2023
  • This study analyzed the effect of technology preparation and technology acceptance factors on the intention of public library librarians to use artificial intelligence-based technology using the technology acceptance model. To this end, a survey was conducted on public library librarians, and a total of 202 survey data were used for statistical analysis. As a result of the hypothesis test, first, optimism has a significant positive (+) effect on perceived usefulness, and discomfort has a significant negative (-) effect. Optimism and innovation on perceived ease of use were found to have a significant positive (+) effect, and discomfort was found to have a significant negative (-) effect. Second, perceived ease of use was found to have a significant positive (+) effect on perceived usefulness, and both perceived usefulness and perceived ease of use had a significant positive (+) effect on the intention to use. Third, optimism was found to have a significant positive (+) effect on the intention to use, and anxiety was found to have a significant negative (-) effect. This study is expected to provide basic data on the use of artificial intelligence technology in the future by empirically analyzing public library librarians' perceptions of artificial intelligence-based technology.

A literature therapy program based on positive psychology Impact on elementary school students' happiness (긍정심리학에 기반한 문학치료 프로그램이 초등학생의 행복에 미치는 영향)

  • Baek, Hyeon-Gi;Kang, Jung-Hwa
    • Journal of Digital Convergence
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    • v.15 no.6
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    • pp.197-206
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    • 2017
  • The purpose of this study is to verify the effect of positive psychology-based literacy therapy program on elementary school students' happiness by constructing a literature therapy program based on positive psychology. In order to evaluate the effectiveness of the program, the experiment group and the control group were subjected to the pre - test. The same test as that carried out in the test was conducted. The pre - and post - scores of experimental group and control group were compared and analyzed by independent sample t-test. The results of this study were as follows. First, literature therapy programs based on positive psychology were found to be effective in improving elementary school students' happiness (t = 10.175, p <.001). Second, the effects of positive psychology - based literacy therapy programs on self - esteem, optimism, friendship, and family environment were found to affect all four factors (t = 5.720, p <.001). Therefore, the children tend to equate themselves with the person in the book, so that the short and concise sentence of the poem can convey emotion and emotion to the child.

The Research on the Gifted Children's Happiness (영재들은 행복한가?: 영재, 잠재적 영재, 일반학생의 행복관련 정서적 특성 비교)

  • Han, Ki-Soon;Kim, Young-Mi
    • Journal of Gifted/Talented Education
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    • v.18 no.3
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    • pp.519-542
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    • 2008
  • The purpose of the present study was to examine the emotional characteristics related to gifted children's happiness, such as happiness index, optimism, psychological wellbeing, and school education happiness. For the study, 201 gifted students who were currently enrolled in gifted education centers, 124 potentially gifted students who were nominated by teachers for their scientific interests and high performances, and 141 general middle school students participated in the study. The results indicated that both the gifted and the potentially gifted students showed significantly higher emotional characteristics related to happiness compared to the general students. There was no significant difference between the gifted and the potentially gifted in the diverse aspects of happiness. Interestingly, significant interaction between gender and giftedness was found. Girls were happier when they were identified as the gifted, compared to the boys. Variables related to the happiness were also investigated, and the results indicated that the peer relationship and the family happiness were the most important variables that explained gifted children's happiness in general.