• Title/Summary/Keyword: operational satisfaction

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A Study on the Development of Criteria to Assess the Business Performance of the Development Fund for Women and the Organizations it Supports - focusing on the Assessment of the Seoul Metropolitan Government's Development Fund for Women - (여성발전기금의 평가도구 개발 및 지원단체의 사업수행능력 평가에 대한 연구 - 서울특별시 여성발전기금 지원사업 평가를 중심으로 -)

  • Lee, Bong-Wha;Kim, Kyoung-A
    • Journal of the Korean Home Economics Association
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    • v.44 no.3 s.217
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    • pp.127-141
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    • 2006
  • This study aims to create assessment tools for the development fund for women, and to assess the business performance of the organizations using this development fund for women on the basis of such tools. A total of 57 projects by 58 organizations were assessed for a period of eight months. The assessment was carried out by using five tools: 1) examining the weight of the assessment tools, 2) visiting and inspecting project sites, 3) visiting and inspecting the offices of the participating organizations, 4) cooperating with the Seoul Metropolitan Government for municipal administration, and 5) assessing the final project report. Each tool was comprised of three elements: ability of relevant organizations, operational procedure, and projects results. The assessment results are summarized below: 1. According to the examination of the general trends in assessing the organizations that received the Development Fund for Women, it was found that the assessment emphasized performance more than the process involved in the project. Thus, the result suggested that the projects should be carried out more aggressively. 2. Regression analysis was conducted to identify the capability of the organizations in performing the projects with the development fund for women and the capability of the subjects as an independent variable. It was observed that such capabilities were affected by the degree of role sharing and the utilization of internal organizations. It suggested the importance of human resources. 3. To motivate the subjects involved in executing the projects with the use of the Development Fund for Women, the requirements and the satisfaction factors suggested strengthening the scope of financial support and activating the project environment. In conclusion, it is considered that the findings would provide practical ways to improve the system in using the Development Fund for Women, and in setting relevant policies in the future.

A Proposal of Risk Management Framework for Design as a Secure Power Control System (안전한 전력 제어시스템 설계를 위한 위험관리 프레임워크 제안)

  • Park, Jun Yong;Shin, Sumin;Song, Kyoung-Young
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.26 no.2
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    • pp.425-433
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    • 2016
  • In smart grid, enhancement of efficiency and interoperability of electric power system is achieved through the connection with outer network, and this induces that power grid system is threatened increasingly, becomes the main target of cyber terrorism, and is sincerely required to design the secure power system. Although SSDLC(Secure System Development Life Cycle) is used for risk management from the design phase, traditional development life cycle is somewhat limited for satisfaction of information security indicator of power control system. Despite that power control system should reflect control entities of information security considering its own characteristics, validation elements are insufficient to apply into real tasks based on existing compliance. To make design of diagnostic model and assessment process for power control system possible and to give a direction for information security and present related indicator, we propose the new risk management framework of power control system which is applied operational security controls and standard architecture presented by IEC 62351 TC 57 with enterprise risk management framework.

Design and Operational characteristics of a Heat Pipe Heat Sink for Cooling of Power Semiconductors (전력변환 반도체용 히트파이프식 냉각기의 설계와 작동특성)

  • 강환국;김철수
    • The Transactions of the Korean Institute of Power Electronics
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    • v.6 no.6
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    • pp.572-581
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    • 2001
  • A heat pipe heat sink device which is to evacuate maximum heat of about 1800W from a powersemiconductor was designed and manufactured One set of cooling device os composed of an Aluminum block (130${\times}$160${\times}$35mm) 4 PFC heat pipes $(d_0 22.23mm)$ and 126 Aluminium fins (250${\times}$58${\times}$0.8mm) Experimental data obtained at a power of 1~2kW revealed that the total thermal resistance of the device varied 0.02~0.018$^{\circ}C$/W along with increasing air velocity from 2m/s to 3 m/s. The result represented a good satisfaction of requirement condition to maintain temperature rise of semiconductor lowe that $40^{\circ}C$ at 1800W and air velocity of 3 m/s Some important resistance such as convective resistances at both fins and heat pipes showed good agreement between mathematical predictions and measurement data.

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A Study on the Management and Utilization of Sub-Health Center in Rural area, Paraguay [1] - Focused on Limpio, Paraguay (파라과이 농촌지역 보건지소의 시설 관리 및 이용실태에 관한 연구[1] - 파라과이 림삐오시를 중심으로)

  • Kim, Ji Eon;Kim, Min Kyu;Nam, Eun Woo
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.26 no.2
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    • pp.7-17
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    • 2020
  • Purpose: The purpose of this study is to identify the operational status and current management of Sub-Health Centers in Limpio, Paraguay. Second, understanding the use of Sub-Health Centers and Perceptions of Sub-Health Centers in Limpio, Paraguay. Third, Providing policy implications for strengthening the Health Delivery System in Paraguay. Methods: The survey of the current status of sub-health centers in Limpio was conducted with observation and interview. Utilization of Sub-Health centers was analyzed in the 2018 Paraguay Community Health Survey. A face to face interview was conducted to complete a questionnaire and 831 samples were collected for the study. Results: In order to perform the normal function of the sub-health center, it will be necessary to allocate manpower that meets the standard. A common problem with sub-health centers in Limpio is that they have an environment vulnerable to rain. Currently, there are no health promotion and communicable disease management programs in sub-health center. Satisfaction of users about treatment, equipment, medicines and cleanleness of rooms. Implications: First, it is necessary to allocate human resources and organize spaces according to the standard. Second, there was a problem caused by moisture, and continuous maintenance and repair are required. Third, water and sewage related facilities must be safely improved to prevent contamination of groundwater. Forth, it is necessary to implement a program that fits the role of the sub-health center. Fifth, it is necessary to form a health delivery system considering the accessibility of residents. Finally, it is necessary to discuss the location of sub-health center considering travel time of Limpio residents.

Current Status and Strategies for Reading Clubs: the Case of Local Government Support (독서동아리 운영현황과 과제: 지자체 지원 사업을 중심으로)

  • Lee, Eun-Ju;Jeong, Ha Young;Youn, You-Ra
    • Journal of Korean Library and Information Science Society
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    • v.51 no.2
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    • pp.79-101
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    • 2020
  • With social support for reading clubs expanding, the purpose of this study is to examine the operational status of reading clubs, to investigate how useful policy support is, and to discuss the challenges to be solved in order to vitalize the reading clubs in the future. To the end, this study intends (1) to investigate the composition of the reading club and the status of participation in the reading clubs, (2) to analyze the satisfaction of club activities from the perspective of club members, and identify the results and the meaning of support activities so far, and (3) to discuss strategies to vitalize reading clubs. The data for discussion were collected through a survey of reading club members supported by a local government, and the collected data was analyzed using frequency analysis.

Implementation of multi-channel IPCC platform for RBAC based CRM service (RBAC기반의 CRM 서비스를 위한 멀티 채널 IPCC 플랫폼 구현)

  • Ha, Eunsil
    • Journal of Digital Contents Society
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    • v.19 no.9
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    • pp.1751-1758
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    • 2018
  • An integrated medical information system that integrates systems consisting of different environments centered on hospital information systems should be provided as a system that prioritizes the improvement of the quality of medical services, customer satisfaction, and patient safety. The RBAC-based medical information system is granted the access right according to task type, role, and rules. Through this, it is possible to use SMS channel, medical reservation and cancellation, customized statistics, and CRM / EMR interworking service using multi-channel to enable communication service without help of counselor and reduce the default rate of reservation patient, Operational improvement services can be extended to medical staff, patients and their families, as well as expanding to important decisions for patients.

Teachers' Attitude Survey and Improved Method Suggestion about Connectivity between ICT Education in Primary Schools and Computer Education in Middle Schools (초등 ICT교육과 중등 컴퓨터교육 연계성에 대한 교사들의 의식 분석 및 개선방안 제안)

  • Im, Soon-Hee;Kim, Seong-Baeg;Park, Chan-Jung;Hyun, Jung-Suk
    • Journal of The Korean Association of Information Education
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    • v.13 no.4
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    • pp.461-470
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    • 2009
  • Even though the revised operational guide for ICT education emphasizes the basic concepts of computer science, many primary and secondary schools do not deal with the changed requirements properly. Also, it is doubtful if the education considers teaching period and the levels of students or not. In this paper, we survey on the state of ICT education, the relationship between ICT education and Computer Education, and the connectivity in Computer Education between primary and secondary schools. In order to do these, we analyze the result of our questionnaire and we propose an improved method for the connectivity in Computer Education. The results are (i) primary school teachers don't consider the connectivity of Computer Education and (ii) the teachers who have higher satisfaction levels of ICT education think ICT education and Computer Education between two schools are correlated and connected. As a result, new policies to re-educate teachers are required.

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A Study for Service Orientation's of Field Staff Effect on the GWP (현장직원의 서비스 지향성이 GWP에 미치는 영향)

  • Kim, Young S.;Kim, Hyunsoo
    • Journal of Service Research and Studies
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    • v.5 no.1
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    • pp.1-15
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    • 2015
  • Service has its aim to maximize customer loyalty for companies to improve business productivity by differentiation from the competition. Public transport services using, the needs and demands of consumers also appear very differently than in the past, looking at the service of the company eye-level of the consumer Is increasing more and more. In order to survive in this environment, companies work together to improve the level of service and ensure customer loyalty is essential. In order to improve our service. What's more, it can be said that it is important to actively participate in the work of the internal customer, employee morale boost. In order to improve customer satisfaction has a service-oriented members should respond to customers and make a good company to work also affects the internal staff to verify this service-oriented and affect. In this study, to be urban rail service orientation of the staff working in the field of operational agencies in the future to measure the impact of many companies to promote the GWP proposes to create a good business implications.

An Analysis of Medical Expenses for In-patients in an Oriental Medical Hospital and Factors Affecting Them (한방병원 입원환자의 진료비와 이에 영향을 미치는 요인 분석)

  • Ko, Min-Seok;Choi, Joon-Young
    • Journal of Society of Preventive Korean Medicine
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    • v.15 no.1
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    • pp.71-87
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    • 2011
  • Objective : The present study is aimed at providing basic data to help oriental medical hospitals devise efficient operational plans by analyzing the medical expenses of in-patients in an oriental medical hospital and the factors affecting such expenses. Methods : PASW 18.0 was used to analyze the medical insurance program data of 929 patients who were discharged from a university oriental medical hospital(with 105 sick-beds) during the period from January 1 to December 31, 2010 after treatment under the coverage of health insurance and medical aid. Results : 1) Of all the patients hospitalized, 63.3% were females, their mean age was 52.73 years old, and 87.7% was covered by the health insurance program. The biggest number or 31.2% of the patients were treated by the department of acupuncture, 31.5% suffered mainly from the diseases of musculoskeletal system and connective tissues, and the average length of stay at the hospital was 19.49 days. 2) There were statistically significant differences in total medical expenses by age, clinical department in charge, principal diagnosis, and number of days hospitalized while daily average medical expenses differed depending on age, type of medical security, clinical department, principal diagnosis, and number of days staying at the hospital. 3) Total medical expenses were found significantly influenced by age, type of medical security, clinical department, principal diagnosis, and number of days hospitalized(explanatory power : 95.9%), whereas type of medical security, clinical department and principal diagnosis turned out to exercise significant influence on the daily average medical expenses(explanatory power : 26.9%). Conclusion : Oriental medical hospitals are suggested to make efforts to ensure geographical and economical accessibility for their main clients, the elderly and middle-aged, as well as to improve satisfaction of the clients with the medical service provided. They are also encouraged to work out systems to specialize in treatment with a focus on chronic degenerative and adult diseases. In addition, they are expected to try to enhance people's awareness of oriental medicine in an attempt to diversify the brackets of clients and increase frequency of their utilization.

A Study on the Green Camp operation and improvement plan for the healing of army division-level maladjusted soldier (육군 사단급 복무 부적응 병사 치유를 위한 그린캠프 운영 개선방안)

  • Park, Ki-Yeon;Namgoong, Seung-pil;Park, Sang-Hyuk
    • The Journal of the Convergence on Culture Technology
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    • v.5 no.4
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    • pp.61-65
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    • 2019
  • This study analyzed the post-training satisfaction level and changes in their thinking of 202 maladjusted soldiers who participated in Green Camp from 2017 to 2018 through survey, and the operational status of Green Camp to 350 military officials. In addition, general matters of military official, matters concerning soldiers entering the Green Camp, matters concerning the use of the Green Camp, and matters related to the consultation of soldiers in their relevant units were analyzed through technical statistics. On March 17, 2019, the Department of Defense identified 6,118 98.4% of the 6,214 maladjusted soldiers with active duty failed to complete military service and discharged, among them, 66% or 4,014 reportedly experienced maladjustment. Therefore, it is necessary to earlier identify soldiers who are discharged due to maladjustment, to apply various methods such as education and career guide by civil expert, to conduct timely education through civil professional hospital so that they can complete their military service normally.