• Journal of Korean Biological Nursing Science
• /
• 제23권2호
• /
• pp.91-99
• /
• 2021

Purpose: This study aimed to identify occupational stress and health problems as well as turnover reasons among leavers in novice nurses and to estimate factors which might affect turnover by comparing them to stayers. Methods: In this study, secondary analysis of data gathered from the Shift Work Nurse's Health and Turnover studies, was carried out. The data were collected from 204 stayers who have been working for 18 months since 2018 and 48 leavers who left within the same period at two tertiary hospitals in Seoul. The reasons for turnover, occupational stress, and 8 types of health problems were recorded. The data were analyzed using SAS 9.4 to obtain descriptive statistics. In parallel, Pearson's chi-squared test, Fisher's exact test, and independent t-test were also conducted. Results: The main reasons for turnover were job stress and difficult interpersonal relationships in the workplace. Occupational stress of leavers was higher than stayers, especially in the subscales of interpersonal conflict, organizational system, lack of reward, and occupational climate. Among the 8 types of health problems, the depression prevalence of leavers was higher compared to stayers and showed marginal significance. Unexpectedly, the sleep disturbance prevalence of stayers was significantly higher compared to leavers. Conclusion: To reduce the turnover rate of novice nurses, education on how to cope with occupational stress is needed. A customized program for novice nurses to overcome the difficulties of interpersonal relations would be helpful.

• 한국콘텐츠학회논문지
• /
• 제14권7호
• /
• pp.449-456
• /
• 2014

본 연구는 직무스트레스가 이직의도에 미치는 영향을 실증적으로 규명하였다. 본 연구에서는 선행연구를 바탕으로 직무스트레스를 독립변수, 직무소진을 매개변수, 이직의도를 종속변수로 설정하였다. 소프트웨어 개발자는 직무스트레스를 상대적으로 많이 경험하며, 직무소진에 대한 경향성이 현저하여 본 연구의 대상으로 삼았다. 실증분석 결과 직무스트레스가 심화될수록 직무소진의 정도가 높아지며, 직무스트레스는 직무소진을 매개로 하여 이직의도에 보다 큰 영향을 미친다는 사실을 밝혀내었다. 이에 따라 기업의 관리자는 구성원이 직무스트레스를 경험하지 않도록 직무재설계와 같은 인사관리의 구조적인 측면에 노력을 기울이는 것이 필요하다.

• 기본간호학회지
• /
• 제26권1호
• /
• pp.42-51
• /
• 2019

Purpose: The aim of this research was to identify the relationships between occupational stress, ethical dilemma, burnout and turnover intention and the factors influencing turnover intention in hospital nurses. Methods: The participants, 215 nurses, were recruited from two university hospitals located in two provinces of Korea. Data were collected through self-report questionnaires. Collected data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients, and multiple regression with SPSS/WIN 22.0. Results: Participants' scores for occupational stress, ethical dilemma, burnout and turnover intention were $3.96{\pm}0.45$, $2.60{\pm}0.39$, $3.71{\pm}0.70$, and $3.50{\pm}0.90$ respectively. The results show that the higher the score for occupational stress, ethical dilemma, and burnout the higher the score for turnover intention. The most important factor influencing turnover intention was burnout (${\beta}=.42$, p<.001), followed by position (${\beta}=.21$, p=.001), educational level (${\beta}=.21$, p=.007), ethical dilemma (${\beta}=.13$, p=.020) in that order. These factors explained 43.5% of total variance in turnover intention (F=19.34, p<.001). Conclusion: Changes in hospital structural management systems and support strategies should be developed and operated, taking into account burnout, ethical dilemma, and personal characteristics of clinical nurses in order to reduce turnover.

• 한국지역사회생활과학회지
• /
• 제19권4호
• /
• pp.597-609
• /
• 2008

The purpose of this study was to examine the effects of stress on child care teachers' with relation to job turnover, occupational turnover and the moderating role of personal accomplishment. The subjects were 153 child care teachers in Gyeonggi-Do. Data was analyzed through Pearson's correlation, multiple regressions using the SPSS12.0. This study showed that work overload and administrative problems in child care centers were significant predictors of a teachers' intention to change their job. Also, the stresses of human relations such as with children or co-workers were significant predictors of a child care teachers' intention to change occupation. Personal accomplishment was suggested to reduce the negative results of work overload and stress.

• 한국산학기술학회논문지
• /
• 제16권2호
• /
• pp.1318-1327
• /
• 2015

본 연구는 콜센터 상담사의 인구사회학적 특성, 건강행태 및 직업관련 특성에 따른 이직의도 수준을 파악하고, 특히 직무스트레스와 이직의도 간의 관련성을 규명하고자 시도하였다. 조사 대상은 콜센터를 운영하고 있는 병원 9개소와 기업체 5개소에 근무하고 있는 콜센터 상담사 158명으로 하였으며, 자료 수집은 2013년 2월 1일부터 6월 30일까지의 기간 동안에 자기기입식 설문조사(self-administered questionnaire)에 의하였다. 연구결과, 이직의도에 관련된 요인으로는 연령, 수면시간, 업무요구도, 업무자율성이 유의한 변수로 선정되었다. 특히 직무스트레스 내용과 이직의도 간의 관련성에서는 업무요구도가 높아질수록 이직의도가 높은 반면, 업무의 자율성이 높아질수록 이직의도가 낮아지는 것으로 나타났다. 이직의도에 대한 직무스트레스의 위험비는 업무 요구도가 높은 군에서, 업무자율성이 낮은 군에서, 상사의 지지도 및 동료의 지지도가 낮은 군에서 이직의도가 높은 군에 속할 위험비가 유의하게 증가하였다. 따라서 이직의도를 감소시키기 위해서는 직무스트레스 요인의 개선을 위한 노력이 필요하다고 생각된다.

• 간호행정학회지
• /
• 제22권3호
• /
• pp.260-269
• /
• 2016

Purpose: The present study was aimed to examine the degree of nurses' emotional labor and occupational stress and demonstrate the moderating and mediating effects of work-family conflict in the relationship among emotional labor, occupational stress, turnover intention of nurses. Methods: The participants for this study were 307 nurses currently working in two general hospitals in G city in Korea. Data were collected using structured questionnaires and analyzed for descriptive statistics, t-test, ANOVA, Mann-Whitney U Test, Kruskal Wallis Test, Pearson correlation coefficients and hierarchical multiple regression with SPSS/WIN 21.0 program. Results: It turned out that work-family conflict plays an important role in the relationship among emotional labor, occupational stress, turnover intention of nurses. Conclusion: Therefore, to reduce nurses' turnover intention, it is necessary to have an intervention focusing on work-family conflict. Also, it is necessary for both the government and hospitals to establish a supportive system and a program to relieve nurses from their work-family conflict.

• Safety and Health at Work
• /
• 제11권1호
• /
• pp.88-96
• /
• 2020

Background: The current lack of the number of nurses and high nurse turnover rate leads to major problems for the health-care system in terms of cost, patient care ability, and quality of care. Theoretically, burnout may help link emotional labor with turnover intention. The purpose of this study was to investigate the mediating effect of burnout in the association between emotional labor and turnover intention in Korean clinical nurses. Methods: Using data collected from a sample of 606 nurses from six Korean hospitals, we conducted a multiple regression analysis to determine the relationships among clinical nurses' emotional labor, burnout, and turnover intention, looking at burnout as a mediator. Results: The results fully and partially support the mediating role of burnout in the relationship between the subfactors of emotional labor and turnover intention. In particular, burnout partially mediated the relationship between emotional disharmony and hurt, organizational surveillance and monitoring, and lack of a supportive and protective system in the organization. In addition, we found that burnout has a significant full mediation effect on the relationship between overload and conflicts in customer service and turnover intention. Although the mediating effect of burnout was significantly associated with the demands and regulation of emotions, no significant effects on turnover intention were found. Conclusion: To reduce nurses' turnover, we recommend developing strategies that target both burnout and emotional labor, given that burnout fully and partially mediated the effects of emotional labor on turnover intention, and emotional labor was directly associated with turnover intention.

• 한국직업건강간호학회지
• /
• 제20권1호
• /
• pp.74-82
• /
• 2011

Purpose: This study investigated how shift work nurses' fatigue influences job stress and turnover intention, and how job stress mediates the relationship between fatigue and turnover intention. Methods: As a descriptive research design, the data were collected from 203 shift work nurses in a city. It was analyzed using the SPSS/WIN 14.0 and AMOS 5.0. Results: fatigue and job stress in shift work nurses influenced turnover intention. Job stress worked as a partial mediation between fatigue and turnover intention. Conclusion: It is necessary to reduce fatigue and job stress for reducing turnover intention in strategies of hospital manpower.

• 대한지역사회작업치료학회지
• /
• 제7권3호
• /
• pp.1-12
• /
• 2017

목적 : 작업치료사의 임파워먼트가 직무만족, 조직몰입 그리고 이직의도에 미치는지 영향을 파악하여 효율적인 인력관리에 대한 기초자료를 제공하고자 한다. 연구방법 : 전국의 작업치료실에서 근무 중인 작업치료사 103명을 대상으로 임파워먼트, 직무만족, 조직몰입, 이직의도에 대한 설문지를 구글을 이용하여 조사하였다. 결과 : 작업치료사의 지각하는 임파워먼트는 3.52, 직무만족은 3.05, 조직몰입은 3.02, 이직의도는 3.19였다. 일반적 특성에 따른 임파워먼트는 성별, 연령, 교육수준, 근무경력에서 조직몰입은 연령, 교육수준, 환자유형에서 유의한 차이가 있었다. 일반적 특성 중 연령과 교육수준이 임파워먼트와 조직몰입에 통계적으로 유의한 차이가 있었고 임파워먼트는 직무만족, 조직몰입과 양의 상관관계가 있었다. 결론 : 임파워먼트가 작업치료사의 효율적 업무 수행에 있어 중요한 요소인 직무만족, 조직몰입, 이직의도에 영향을 미치는 중요한 변수임을 확인할 수 있었다.

• 한국조리학회지
• /
• 제16권5호
• /
• pp.50-63
• /
• 2010

본 연구는 외식산업에서 근무하고 있는 조리사를 대상으로 개인-조직 적합성과 개인-직무 적합성이 직업 몰입, 조직 몰입, 그리고 이직 의도에 미치는 영향을 조사하는 데 그 목적이 있다. 본 조사에서는 서울, 경기 지역 외식업 근무 조리사를 대상으로 총 210부의 자료를 실증분석에 사용하였다. 구조방정식 모형을 이용하여 AMOS 분석을 실시한 결과, 개인-조직, 개인-직무 적합성은 직업 몰입과 조직 몰입에 정적인 영향을 미치고 있는 것으로 확인되었다. 그리고 조리사들의 직업 몰입은 이직 의도에 정적인 영향을 미치는 것으로 나타났으나, 조리사들의 조직 몰입은 아직 의도에 부적인 영향을 마치는 것으로 나타났다. 본 연구는 조리사들의 이직 의도를 밝히는데 직업 몰입과 조직 몰입의 매개 역할을 이해하고, 선행변수로 개인-직무 적합성, 개인-조직 적합성이 영향을 준다는 결과를 밝힘으로써 이직 의도를 원인을 본질적으로 이해하는데 기여하였다는 점을 들 수 있다.