• 제목/요약/키워드: marketing

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SNS(Social Network Service)를 이용한 기업 마케팅 사례 분석 (Case Analysis of Corporate Marketing using SNS)

  • 조문영;김창수;조휘형;김범수
    • 디지털산업정보학회논문지
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    • 제11권1호
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    • pp.183-196
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    • 2015
  • With widespread use of smart phones, SNS has been growing rapidly. Companies are required to do its utilization and a preemptive response. However, taking advantage of SNS is still insignificant in the companies. Compared with traditional marketing, people still consider the SNS marketing unfamiliar. This study is aimed at widening the breadth of understanding of marketing activity using SNS and inquiring into its effective applications. In an effort to achieve this research objective, first, this study analyzed the aspect of real applications by reviewing diverse practical business cases. Second, this study provided the momentum of the understanding of SNS marketing-based knowledge. The effective method of producing consumer-intimate products and services lies in customers' participation in development and production. SNS marketing is the very communication and gives ear to a customer's voice. Earnest and creative SNS marketing will play a role as a stepping-stone for businesses to move much closer to a customer.

중소병원의 마케팅활동과 재무적 성과 (The Research on Marketing Activities and Financial Performance in Small and Medium Hospitals)

  • 정용모
    • 한국병원경영학회지
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    • 제15권3호
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    • pp.33-46
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    • 2010
  • Recently, the needs for marketing activities is increasing of the hospitals, but there are no such measurement for the efficiency and the effectiveness of the marketing activities. Thus, the research aims to suggest the necessity of approach method which can combine the efficiency and the effectiveness of the marketing activities both systematically and comprehensively in line with examining the current status of marketing capability of hospitals in Korea. From the research findings, it is known that, in respect of financial performance, hospitals in Korea should establish the plan and implement accordingly in order increase both the sales revenue and profit ratio in contrast to the sales revenue through strengthening the internal marketing activities rather than the external marketing activities.

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스타마케팅이 청소년 의복구매행동에 미치는 영향 (The Effect of Star Marketing on Clothing Purchase Behavior of Adolescents)

  • 박정미;박광희
    • 한국의류산업학회지
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    • 제10권2호
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    • pp.173-180
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    • 2008
  • The purposes of this study are to investigate what star marketing is and to examine whether star marketing influences clothing purchase behavior of adolescents or not. The concept and the instances of star marketing were reviewed and the characteristics and clothing behavior of adolescence were analyzed. The data were obtained from questionnaires completed by 341 middle and high school students and analyzed by frequency, t-test, chi-square test, cluster analysis, ANOVA, and Scheffe test. The Cronbach's alphas were calculated for the internal consistency. The results of the study are as follows. The sample was classified into three groups(high interest/high awareness group, high interest/low awareness group, and low interest/low awareness group) by the interest of TV watching and TV stars, the identification with TV stars, and the awareness and the interest of star marketing. There were significant differences in clothing purchase motives, the use of information sources, clothing buying places, clothing purchase frequency, and clothing expenditure among three groups.

도서관마케팅전문사서의 양성방안에 관한 연구 (A Study on How to Foster Marketing Librarians)

  • 노영희
    • 한국도서관정보학회지
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    • 제39권1호
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    • pp.169-194
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    • 2008
  • 도서관마케팅은 이용자 만족의 극대화를 위해 이용자집단분석 및 요구분석을 하고, 그에 부응하는 도서관 상품 및 서비스를 개발하며, 이를 적극적으로 고객집단에게 알리기 위해 필요하다고 보며, 이러한 업무를 효과적으로 수행하기 위해서는 반드시 훌륭한 도서관마케팅전문사서가 필요하다고 본다. 이에 본 연구에서는 도서관마케팅전문사서에 대한 정의 및 그의 역할, 효과적인 도서관마케팅 전략을 기획하고 개발하기 위해 그들이 갖추어야 할 자질 및 역량, 그리고 이러한 마케팅전문사서를 양성하기 위한 방안까지 구체적으로 제시하고자 하였다.

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외식산업의 대고객 관계마케팅에 관한 연구 (A Study on the Relationship Marketing of Customer in food industry)

  • 김미자
    • 한국조리학회지
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    • 제5권2호
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    • pp.327-350
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    • 1999
  • Under the present situation of severe competition in the food industry, food industry should put much emphasis on maintaing repeating guests as well as attracting new guests. Food industry should gain competition superiority with relationship marketing which consists of the interaction between the role of guests as participants and the guests-oriented service of employees, and marketing activities building up, maintaining, and enforcing the relationship with the guests. However, food industry in Korea have not had much interests in the relationship marketing Which can maintain repeating guests, and they have not carried out relationship marketing activities. This study attempted to establish the relationship marketing strategy of the food industry for the maintenance of friendly relationship with its guests. After reviewing the precedent theory of relationship marketing, the study tried to find out the important factors to affect the relationship marketing of food industry.

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인천항의 컨테이너화물 유치를 위한 마케팅전전략에 관한 연구 (Study on the Marketing Strategy for the Attraction of Container Cargo to Incheon Port)

  • 김병일
    • 한국항만경제학회지
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    • 제18권1호
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    • pp.159-186
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    • 2002
  • As the competition among ports emphasizes container cargo nowadays, it is essential for Incheon Port to respond wisely to the trend. But the timely establishment of basic logistics infra for the attraction of container cargo is delayed in comparison with rival ports; marketing activity is also depressed. Furthermore the understanding and the effort for the marketing of the institutions and businesses concerned with Incheon Port are less than sufficient. The marketing research for customers who are the basis and axis of marketing activities is almost wholly lacking. Things investigated by rival ports and external research institutions differ much in statistic according to the persons who cite them. As the study of port marketing is very theoretical and general, its application to reality is so much restricted. Therefore, this thesis considers ways for the main group of marketing to think and behave, from the viewpoint of shipping agents and the owners of cargo - the practical using group of Incheon Port. This thesis aims to deliver the systematic information and consistent view concerned with marketing.

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인터넷마케팅을 활용한 후원자 개발에 관한 연구 (A Study on the Donor Development to utilize Internet Marketing)

  • 최정규
    • 경영과정보연구
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    • 제21권
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    • pp.169-187
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    • 2007
  • Today, the principle of competition is being applied to Non-profit sector also. It is necessary for relevant persons in charge to learn the knowledge and technique about marketing technique endlessly in connection with the development of donor out of the development of social welfare resource which is being embossed as main pending problem at the point of time when the role of private sector about welfare service increased and the criterion of competition and evaluation among institutions was introduced. Especially, as for the application of marketing technique to utilize internet to have big marketing potential, the efforts for the realization and application of positive marketing to be suitable for the real situation of each institution is necessary in connection with the donor development of social welfare institution. In this study tried to examine the charge of method to develop donor which is based on the development of information technique and the popularization of internet from the viewpoint of internet marketing and suggest the basic data about the present situation of donor marketing to use the effective scheme for internet marketing.

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마케팅윤리에 관한 연구 (A Study of the Marketing Ethics)

  • 장익선
    • 경영과정보연구
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    • 제6권
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    • pp.291-308
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    • 2001
  • The results of this study are as follows. 1. The essential qualities of marketing ethics are that the processes which commodities and services are transferred to consummers should be made equally after they are produced. 2. The ethics of marketing management are come up with in the fields of the managements of purchasing, distribution, sales and advertising. 3. The ethics of purchasing, distribution, sales, advertising is that each management activities should be done honestly. 4. The ethics of marketing research includes the right of examiners and examinees, the attitudes of research ethics, marketing ethics platforms. 5. The right of examiners and examinees should be respected, and research attitudes should be based on conscientiousness. 6. The enactment of marketing ethics platform and the education about marketing ethics are necessary in order to keep the high level of marketing ethics.

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마케팅에서 고객관계관리(CRM)에 대한 대응 방안 (Responding plan of Marketing on CRM)

  • 조학래
    • 한국정보컨버전스학회논문지
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    • 제8권1호
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    • pp.1-11
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    • 2015
  • 오늘날 현대 마케팅에서 고객관계 관리(CRM)와 마케팅 환경은 국제화, 세계화로 인하여 다양한 전략이 요구되고 있는 실정이다. 현대 마케팅은 상품이나 서비스만으로는 시장에서 생존하기 어렵다. 다양하고 다변화된 시장 상황에서 지속적인 성장을 이루기 위해서는 시장의 흐름을 파악하는 것이 무엇보다도 중요하다. 시장의 흐름은 고객과 고객관리에서 오는 관계이며, 그 과정의 연속선상에서 마케팅 전략으로 수립되어야 할 것이다. 이에 본 연구는 고객관계 관리에 대한 문헌고찰을 실시하고 방안을 제시하여 기여하고자 한다.

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의류점포의 대고객 관계마케팅에 관한 연구 -백화점을 중심으로- (A Study on Relationship marketing of Apparel Store toward Customers-Focused on department store-)

  • 김은정;이선재
    • 한국의류학회지
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    • 제25권6호
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    • pp.1079-1090
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    • 2001
  • This paper suggest the importance of relationship marketing of the apparel store, and proved the relationship between the relationship marketing factors and the relationship quality and performance. In this research, department store is focused, Credence service, contact guest service, and communication service are defined as relationship marketing factors. Satisfaction and trust are defined as relationship quality. And long-term oriented relationship, repeat purchase. and positive word-of-mouth are set to performance. The questionnaire survey was carried out 238 20's & 30's women in the capital region during nov, 2000. SAS package program was used to analyze the gathered data. The investigation of this research reveals some results. First, relationship marketing factor has effects on relationship quality. Second, it is proved that relationship quality has effects on performance. In conclusion, it is proved that relationship marketing of apparel store is very important marketing strategy that make concrete relationship with consumer and give satisfaction and trust to consumer, and then can make partnership with consumer for long-term consideration.

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