• The Journal of the Korea Contents Association
• /
• v.10 no.6
• /
• pp.156-165
• /
• 2010

ESM(Enterprise Security Management) is representing domestic security management, and there is requirement to enhance it. This paper will evaluate quality of ESM products, understand its quality level, and derive method to improvement so as to develop security evaluation model and test methodology which can support quality enhancement. In addition, it presented the performance test cases and evaluation method to measure product's security quality, and to perform research on the judgement method for the results based on appropriate criteria. Developed quality evaluation model is expected perform important role in evaluating and enhancing the quality of intrusion prevention system.

• Journal of Nutrition and Health
• /
• v.34 no.6
• /
• pp.701-714
• /
• 2001

The purpose of this study was to apply a PERT-type system, a combination of the project evaluation and review technique(PERT) and critical path method(CPM) on the employees' work time management of flood preparation, assembly, transportation and cleaning in home-delivered meals program for elderly The resources allotment heuristic program was developed by considering the number of employees and cooking utilities, being limited resources of home- delivered meals program. This program could assign the employees to perform the works included in flood preparation, assembly, transportation ind cleaning. Critical path and activities ware identified by PERT-type system on the basic of work time investigation in five senior centers. Work sheets were invented to perform the work by the shortest path with flexible employees'maximum flow As a result of the work time investigation, the most prevalent activities were ones of preparation in center C and E. Besides, the preparation(over fifty percent) was the most proportion among flood preparation, assembly, transportation and cleaning in center C and E. Critical path and activities of 'C'center were cucumber in sauce preparation path and assembly, wrapping in assembly path and case delivery in transportation path. Critical path and activities of 'E'center were Pan-fried Potato Preparation Path and assembly, case covering, wrapping in assembly Path. The work sheet invented by the heuristic program and PERT-type system reduced the work completion time and man hours in both centers.

• Journal of the Korea Safety Management & Science
• /
• v.19 no.3
• /
• pp.109-115
• /
• 2017

In order to increase the productivity of the logistics center and transportation, we try to articulate the priority ranking factors of the productivity influenced by the personality of the field workers (logistics center workers) and functional workers (drivers) via the AHP technique Individual personality was studied by applying the Big 5 model of psychological factors (openness, Conscientiousness, extroversion, Agreeableness, neuroticism). In this paper, extraversion was critically analyzed as a priority factor. A trait of extroversion is a strongly active and individual personality. In this study, the field workers are logistics center workers and the functional workers are drivers. They are interactively influenced in the In & Out operation. For example, when it comes to 'up and down work' and 'inspection work', the functional workers perform 'up and down work' and 'delivery work' and the field workers perform 'inspection work'. Stressing on the respective work has an affect on work productivity. Inspection workforce has something to do with inventory management. Functional workforce affects the delivery workforce. Delivery work is positively correlated with customer satisfaction. Nevertheless, as a result of research, extrovert personality that has something to do with an energetic activity would not affect on the implementation of their operation. In addition, personal extraversion of workers and drivers in the warehouse can have a significant impact on job commitment and productivity improvement.

• Journal of the Korea Safety Management & Science
• /
• v.12 no.4
• /
• pp.23-29
• /
• 2010

There are two kind of method to perform a safety management in industrial field. One is a management by safety manager employed in company and another one is safety management by acting agency. In case of the company that managed by the acting agency dose not coincide with the state of company and safety management performance because of the safety management is carry out by periodically. Therefore it is considered that the sufficient safety management is difficult. And a company that employ a safety manager also show a low level of safety management compare with the advanced country in view of safety and health. From the statistics of accident rate of the company, it is necessary that an improved safety management through the studying and analysing a coverall matters for the company that managed by acting company.

• International Journal of Advanced Culture Technology
• /
• v.11 no.3
• /
• pp.338-345
• /
• 2023

Nowadays, many companies are striving to turn customer value into business value. Customer Relationship Management is a management system that develops effective and efficient marketing strategies by classifying customers in detail based on their information, i.e. databases, and consists of various information technologies. To implement this management system, a customer integration database must be established, and customer characteristics (buying behavior, preferences, etc.) must be analyzed with the databases established and the behavior of each customer must be predicted. This study aims to systematically manage a large amount of customer data generated by companies that apply Customer Relationship Management, in order to develop data design and data governance strategies that should be considered to increase customer value and even company value. We mainly looked at the characteristics of customer relationship management and data governance, and then explored the link between the field of customer relationship management and data governance. In addition, we have developed a data strategy that companies need to perform data governance for customer relationship management.

• Journal of Korea Society of Digital Industry and Information Management
• /
• v.9 no.3
• /
• pp.107-117
• /
• 2013

In this paper, we designed the security management system based on IEC 62351-7 in the Smart Grid environment. The scope of IEC 62351-7 focuses on network and system management (NSM) of the information infrastructure as well as end-to-end security through abstract NSM data objects for the power system operational environment. However, it does not exist that security management system based on IEC 62351-7 manages the security of the power system in the Smart Grid environment, because power equipment or SNMP agents providing NSM data do not exist yet. Therefore, we implemented the security management system to manage the information infrastructure as reliably as the power system infrastructure is managed. We expect that this system can perform the security management of IEC 61850 based digital substation and can be a prototype of the security system for the Smart Grid in the future.

• Journal of the Korean Society for Railway
• /
• v.9 no.4 s.35
• /
• pp.482-486
• /
• 2006

The Systems Engineering Management Plan (SEMP) is the primary, top level technical management document for the integration of all engineering activities at the project plan phase. This document defined the activities to plan, control, and perform overall engineering integration. To develop the SEMP for Railway Safety System, several standards are reviewed and analyzed. And then a common requirement for SEMP preparation is derived from the results of analysis. Also, the SEMP example available practically applies to Railway Safety System. In particular, The SEMP focused on controling technical program management has been organized so far, but in this study the detailed contents of SEMP put stress on project management is derived. And it is related to each other between project management and technical engineering management. At the end, to continuously manage the items and contents of the SEMP, a database management and an automatic document generation system is presented using Computer-Aided Systems Engineering (CASE) tool.

• Korea Science and Art Forum
• /
• v.20
• /
• pp.135-146
• /
• 2015

The purpose of this research is to highlight the importance of customer experience relating to servitization of manufacturing and to develop an index to analyze customer experience management. It occurred that customer experience management analysis should perform in diverse dimensions to get higher customer satisfaction. Following to this idea, new idex is designed : CEMC(Customer Experience Management Competency scale). CEMC includes three parties which are internal expert, external expert and customer, as evaluators of the appraisal. Each evaluator participates in the inspection about customer experience management through a questionnaire which composed four sections : Product and service, Business process, Culture and Asset. Researchers apply this index to one small manufacturing business and analyze the state of customer experience management. The result would be a reference for building strategy and align inside organization.

• Journal of the Korea Safety Management & Science
• /
• v.18 no.1
• /
• pp.167-177
• /
• 2016

The CEO leadership and employee's concerning and participation to quality management innovation activity is critical factor for improving the business performance. This empirical study is aims to find that whether the quality management activity is significant or not in the automotive parts suppliers. To perform this research, we distributed 250 sheets totally, and withdraw 194 sheets. We analysed 169 sheets that we could use for this research using SPSS 18.0 and AMOS 18.0. We had the results that CEO leadership is significantly positive effects on the employees's participation to quality management. And the result of process improvement have positively effective and significant effects on the product improvement result and business performance of firms.

• Journal of the Korea Safety Management & Science
• /
• v.11 no.2
• /
• pp.127-135
• /
• 2009

In today's society it is often required to state objectively conformity of products (including services) to specified requirements. Conformity assessment bodies (CABs). can objectively state such conformity. These CABs perform conformity assessment activities that include certification, inspection, testing and calibration. A system to accredit CABs conformity assessment services should provide confidence to the purchaser and regulator. Certification of management system is one of means of providing assurance that the organization has implemented a system for the management of the relevant aspects of its activities, in line its policy.