• Proceedings of the Korean Operations and Management Science Society Conference
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• 2002.05a
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• pp.355-362
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• 2002

As electronic commerce under the digital economy environment evolves rapidly affecting the structure of our economy and individual life styles, the need for metrics system to evaluate the performance of electronic commerce activities remarkably increases. Reviewing the characteristics of electronic commerce and some issues related to its measurement, this paper proposes a framework to measure the performance of electronic commerce business activities. the proposed framework customizes the balanced scorecard method for electronic commerce practices and can be applied effectively to electronic commerce businesses as an appropriate measure.

• Journal of the Korea Safety Management & Science
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• v.5 no.3
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• pp.179-197
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• 2003

Since 1991, so many women's volunteer centers have established in local self governing body or several women's organizations. The aims are to promote and manage women's volunteer activities. For last 12 years, one of aims has been already attained. But the other one is beyond attainment, because there are few network system among women's volunteer centers. For more efficient management of volunteer activities, it is necessary to construct computer network system in every volunteer center. In this paper, we describe current network situation and suggest network construction method of women's volunteer centers.

• Journal of Korean Society for Quality Management
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• v.12 no.1
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• pp.2-8
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• 1984

This paper is a study on the activation of Factory Saemaul QC circle activities contributing much to the management of enterprises. One hundred seventy leaders of QC circles were served as subjects. The factors to activate QC circle activity have been obtained in terms of multivariate analysis. It was observed from the result of the diagnosis that the independency, the relationship of the office-organization and the ability of the achievement-expression are the general problems of Korean enterprises.

• Journal of the Korea Safety Management & Science
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• v.11 no.2
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• pp.127-135
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• 2009

In today's society it is often required to state objectively conformity of products (including services) to specified requirements. Conformity assessment bodies (CABs). can objectively state such conformity. These CABs perform conformity assessment activities that include certification, inspection, testing and calibration. A system to accredit CABs conformity assessment services should provide confidence to the purchaser and regulator. Certification of management system is one of means of providing assurance that the organization has implemented a system for the management of the relevant aspects of its activities, in line its policy.

• Proceedings of the KSR Conference
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• 2005.05a
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• pp.64-69
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• 2005

The Systems Engineering Management Plan (SEMP) is the primary, top level technical management document for the integration of all engineering activities at the project plan phase. This document defined the activities to plan, control, and perform overall engineering integration. To develop the SEMP for Railway Safety System, several standards are reviewed and analyzed. And then a common requirement for SEMP preparation is derived from the results of analysis. Also, the SEMP example available practically applies to Railway Safety System. In particular, The SEMP focused on controling technical program management has been organized so far, but in this study the detailed contents of SEMP put stress on project management is derived. And it is related to each other between project management and technical engineering management. At the end, to continuously manage the items and contents of the SEMP, a database management and an automatic document generation system is presented using Computer-Aided Systems Engineering (CASE) tool.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.227-235
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• 2006

It is generally thought that the quality management and the six sigma management innovation are not applicable to service industry, which might be derived from some differences between service and manufacturing industries. However, both are substantially alike in some intrinsic attributes. KT is leading the Quality management and the six sigma innovation activities in service industry, especially among telecommunication companies in Korea. Six sigma management innovation has been fostered in KT within short period of time and played an important role in helping KT privatized successfully. The successful cases of six sigma innovation activities in KT could be introduced to other Korean companies in service industry.

• Knowledge Management Research
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• v.10 no.3
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• pp.51-80
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• 2009

The purpose of this study is to empirically analyze the impact that occurs when Korean organizations make practical use of various information technology tools and systems in the knowledge management process, such as sharing, learning and creating knowledge. Such a process is usually made through online and offline knowledge management activities. This paper also verifies how the externalization of tacit knowledge, and the internalization of explicit knowledge via the Internet and offline socialization activities have altered the mechanisms of knowledge transfers inside organizations. For the research, a survey was conducted on the satisfaction and usability levels of information technology, and the impact of IT usage on the results of knowledge management activities and knowledge transfers. 622 Korean organizations were surveyed, including major listed firms and public organizations. The results were examined as an online/offline integration process using SECI's Model proposed by Nonaka (1994, 1995). The analysis shows that information technology satisfaction and the usage of information technology help accelerate the pace of the knowledge flow and amplify the volume of the knowledge transfer by boosting the externalization and internalization processes-also known as knowledge management activities. However. there is no distinct correlation between information technology and socialization, an offline knowledge transferal activity. In particular, the quality of knowledge-an end result of knowledge transfer-does not improve merely by the externalization of online knowledge and instead requires the internalization of knowledge processes. Above all, the research reveals that offline socialization processes vastly contribute to the improvement of knowledge quality. This paper suggests that in order to ensure a transfer of quality knowledge, an organization or a company should focus on the use of information technology rather than the satisfaction level of information technology, and that knowledge transfers via the Internet has limitations in creating high quality of knowledge. For an organization to ensure the transfer of high-quality knowledge, the organization should not entirely hinge the transfer of knowledge online, as it is essential to have an offline method-a form of socialization such as a 'community of practice.'

• Journal of the Society of Disaster Information
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• v.19 no.2
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• pp.372-382
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• 2023

Purpose: Suggests measures to improve the construction company's safety management system according to the enforcement of the Severe Accident Punishment Act. Method: The effectiveness of practice-oriented disaster prevention activities was analyzed through safety and health diagnosis of the level of safety and health management system for the countermeasures against the Severe Accident Punishment Act implemented at the construction site and headquarters. Result: The effect of reducing the accident rate and the advancement of the safety and health management system were analyzed by linking the Severe Accident Punishment Act with the safety and health management system, and a plan to improve the safety and health management system was presented through the analysis of the comprehensive results of safety activities before and after the implementation of the Severe Accident Punishment Act. Conclusion: The effect of practical performance measurement was manifested through the improvement of business owners' awareness, the expansion of investment for disaster prevention, and the quantification of disaster prevention activities according to the enforcement of the Severe Accident Punishment Act.

• Journal of the Society of Disaster Information
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• v.16 no.2
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• pp.353-363
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• 2020

Purpose: The purpose of this study is to verify the effects of assessment and compensation system, information technology, knowledge quality, and knowledge management activities on the earthquake disaster management job performance. Method: Questionnaire survey was performed for the fire officials, and the multi-regression analysis for surveyed data was statistically performed by using SPSS 25.0 program. Result: Information technology, knowledge quality and knowledge management activities among the factors of the knowledge management system related to earthquake disasters have had significant positive effects on the earthquake disaster management job performance, but assessment and compensation system are found to have no significant effects on the earthquake disaster management job performance. Conclusion: It was confirmed that the higher the level of information technology, knowledge quality and knowledge management activities related to earthquake disasters, the higher the disaster management job performance.

• International conference on construction engineering and project management
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• 2009.05a
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• pp.732-737
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• 2009

Due to various project delivery methods and the complexity of construction projects in the construction industry, developing the framework of construction management for critical, highly complex projects in the construction industry has become problematic. Currently, a set of construction manuals play a pivotal role in planning and managing construction projects as subcontractors try to complete their scope of work according to the instructions of a general contractor. It is challenging for general contractors to write a construction management procedure manual to cover various types of project delivery methods and construction projects. In construction, the construction procedure manuals describe specific actions to be taken through the project. In reality a few contactors own such manuals and their construction schedules include more construction operation activities. Thus, it is hard to estimate the workload and productivity of construction managers because the manual and the schedule do not present the amount of management efforts required to complete a project. This paper proposes a framework to present construction management tasks according to project delivery methods which can be applied to various construction projects. Actions for management tasks were mapped and were integrated with construction activities throughout the project life cycle. The framework can then be used to give specific instructions to project participants, collect management actions, and replicate management actions throughout the project life cycle. The framework can also be can used to visualize complete construction project to analyze and manage construction management activities in each phase of a project in order to enhance productivity and efficiency. The studies of existing construction manuals were carried out to identify construction managers' responsibilities. An artificial intelligence program, CLIPS (C-Language Integrated Production System) was used to search for appropriate actions for impending tasks from a set of predefined actions to be performed for a given situation. The framework would significantly help construction managers to understand interrelations among management tasks or actions within a project. Furthermore, the framework can be embedded into Building Information Modeling (BIM) or Facility Management Systems (FMS) so that designers and constructors would execute constructability review before construction begins.