• Title/Summary/Keyword: logistics flexibility

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IT와 SCM 프로세스 관리역량이 e-SCM 성과에 미치는 영향에 관한 연구 (A Study on the Impact of IT and SCM Process Management Capability on e-SCM Performance)

  • 이선로;김기영
    • Asia pacific journal of information systems
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    • 제17권3호
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    • pp.79-103
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    • 2007
  • The main purpose of this study is to define antecedents that influence e-SCM synchronization and to investigate how it affects e-SCM performance. We, therefore, investigate (1) the impact of firms' internal IT planning capabilities on e-SCM synchronization and on SCM process management capability, (2) the impact of firms' internal IT infrastructure on e-SCM synchronization and on SCM process management capability, (3) the impact of firms' internal SCM process management capabilities on e-SCM synchronization, and finally (4) the impact of e-SCM synchronization on SCM performance. A survey has been administrated to the firms' SCM and marketing staffs and 171 returns analyzed. The results show that (1) IT plan has not direct impacts on e-SCM synchronization, but has direct impacts on organizational support, purchasing, and operations processes except logistics process. IT plan, however, has indirect impacts on e-SCM synchronization through purchasing and operations of SCM process management capability. (2) IT infrastructure has both direct and indirect effects on e-SCM synchronization, and also has direct impacts on organizational support, purchasing, and operations processes except logistics process. (3) SCM process management capabilities have direct impacts on e-SCM synchronization. Among these SCM core processes purchasing positively influences operations, which in turn positively influences logistics process management capability. (4) e-SCM synchronization has positive impacts on SCM performance indicator (SCOR), such as delivery reliability, responsiveness & flexibility, and cost. These results indicate that e-SCM synchronization can be critical to achieve better internal performance like cost and external performance like delivery reliability, responsiveness & flexibility of firms' SCM. In sum, this study demonstrates that the intervening role of e-SCM synchronization between e-SCM performance and IT management capability and between e-SCM performance and SCM core process management capability has been significant in achieving better e-SCM performance. Therefore, it can be suggested that e-SCM performance should be accomplished in consequence of the acceleration of e-SCM synchronization through the enhancement of preceding factors for the e-SCM synchronization.

산업재 물류에서 환경 불확실성과 물류자원역량이 관계규범과 물류서비스를 통하여 물류성과에 미치는 영향 (The Impact of Enviromental Uncertainty and Logistics Resources Capabilities on Logistics Performance through Relational Norms and Logistics Service in the Industrial Products)

  • 전달영;김홍선
    • Asia Marketing Journal
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    • 제8권1호
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    • pp.105-132
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    • 2006
  • 본 논문의 주된 연구목적은 기존연구에서 거의 고려되지 않았던 산업재 구매시장에서의 물류환경특성과 물류자원역량이 관계규범과 물류서비스를 통하여 물류성과에 미치는 영향을 분석하는 것이다. 제안한 연구가설들을 검정하기 위하여 H중공업 및 HSD엔진의 구매부, 자재관리부, 수출입관리부, 외주관리부, 수입검사부 등의 물류관련부서에 종사하는 핵심 응답자로부터 272부의 설문지를 수집하여 자료분석에 이용하였다. 구조방정식 모형 분석을 통해 알아낸 분석 결과를 연구주제별로 살펴보면 다음과 같다. 첫째, 산업재구매에서 환경의 역동성, 이질성 등의 물류환경 불확실성은 기대와는 다르게 가용성, 적시성 등의 물류서비스와 정보교환, 유연성 등의 관계규범에 유의한 영향을 미치지 않는 것으로 나타났다. 둘째, 물류자원역량은 구성요인의 특성에 따라 효과가 다르게 나타났다. LIS 등의 물류정보화는 직접적으로 물류서비스에 영향을 미치지 못하고 관계규범을 통하여 간접적으로 물류서비스에 유의한 영향을 주었고 반면에 물류 거래특유투자, 수송서비스 능력 등의 물류자원은 관계규범에는 영향을 주지 못하고 직접적으로 물류서비스에 유의한 영향을 미치었다. 셋째, 거래당사자간의 합의된 관계규범은 물류서비스를 유의하게 높이는 것으로 나타났으나 물류비용절감, 배송의 질 등의 물류성과의 제고에는 별다른 효과를 나타내지 못하였다. 넷째, 많은 선행연구들의 결과와 일치하게 장기적 관계를 기반으로 하는 산업재구매자와 자재공급업자의 거래에서 관계규범을 바탕으로 한 우수한 물류서비스는 리드타임 일관성, 배송품질 향상 등의 물류성과에 유의한 영향을 주었다. 마지막으로, 본 논문에서 밝혀진 물류환경, 물류정보화, 물류자원, 관계규범, 물류서비스 및 물류성과 간의 연관관계에 대한 분석결과들은 산업재 구매자들에게 이론에 근거한 전략적 물류관리 실천방안으로 활용될 수 있을 것이다.

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SCM 개념의 통합 정보공유 계획과 적재대차 개선을 통한 물류비 절감방안 및 작업안전성 개선에 대한 연구 (A study about logistics costs reduction and improving work safety by way of stocking cart improvement and information sharing plan adopting the SCM theory)

  • 양두진;이창호;이공섭
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2005년도 춘계학술대회
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    • pp.225-230
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    • 2005
  • A study is for the approach that we could reduce the logistics costs through uprising the efficiency, complying to the demand in time, stock management based on the general production plan in the point of SCM. We will take following steps to get the goal. First, we will overview the physical distribution expenses annually. Second, will find the main cause of optimal load loss by improper container and lack of delivery flexibility to the demand. Third, the goal will be inferred through the fast information share based on organic relationship, the establishment of general production plan, the improvement of stock management plan. By way of this process, it can be accomplished expense reduction as well as flexible establishment of the reduction of worker's load.

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SCM 개념의 통합 정보공유 계획과 적재대차 개선을 통한 물류비 절감방안 및 작업안전성 개선에 대한 연구 (A study about logistics costs reduction and improving work safety by way of stocking cart improvement and information sharing plan adopting the SCM theory)

  • 양두진;이창호
    • 대한안전경영과학회지
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    • 제7권2호
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    • pp.41-56
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    • 2005
  • A study is for the approach that we could reduce the logistics costs through uprising the efficiency, complying to the demand in time, stock management based on the general production plan in the point of SCM. We will take following steps to get the goal. First, we will overview the physical distribution expenses annually. Second, will find the main cause of optimal load loss by improper container and lack of delivery flexibility to the demand. Third, the goal will be inferred through the fast information share based on organic relationship, the establishment of general production plan, the improvement of stock management plan. By way of this process, it can be accomplished expense reduction as well as flexible establishment of the reduction of worker's load.

On the Integrated Operation Concept and Development Requirements of Robotics Loading System for Increasing Logistics Efficiency of Sub-Terminal

  • Lee, Sang Min;Kim, Joo Uk;Kim, Young Min
    • International Journal of Internet, Broadcasting and Communication
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    • 제14권1호
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    • pp.85-94
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    • 2022
  • Recently, consumers who prefer contactless consumption are increasing due to pandemic trends such as Corona 19. This is the driving force for developing the last mile-based logistics ecosystem centered on the online e-commerce market. Lastmile led to the continued development of the logistics industry, but increased the amount of cargo in urban area, and caused social problems such as overcrowding of logistics. The courier service in the logistics base area utilizes the process of visiting the delivery site directly because the courier must precede the loading work of the cargo in the truck for the delivery of the ordered product. Currently, it's carried out as automated logistics equipment such as conveyor belt in unloading or classification stage, but the automation system isn't applied, so the work efficiency is decreasing and the intensity of the courier worker's labor is increased. In particular, small-scale courier workers belonging to the sub-terminal unload at night at underdeveloped facilities outside the city center. Therefore, the productivity of the work is lowered and the risk of safety accidents is exposed, so robot-based loading technology is needed. In this paper, we have derived the top-level concept and requirements of robot-based loading system to increase the flexibility of logistics processing and to ensure the safety of courier drivers. We defined algorithms and motion concepts to increase the cargo loading efficiency of logistics sub-terminals through the requirements of end effector technology, which is important among concepts. Finally, the control technique was proposed to determine and position the load for design input development of the automatic conveyor system.

The Effects of Customer Value and Customer Trust on Customer Retention: An Empirical Study in Indonesia

  • DEWOBROTO, Wiji;NIMRAN, Umar;ARIFIN, Zainul;YULIANTO, Edy
    • The Journal of Asian Finance, Economics and Business
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    • 제8권7호
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    • pp.255-264
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    • 2021
  • The purpose of this study is to analyze the role of customer value and customer trust as a mediator of flexibility influence on customer retention. The study applies SEM tools with WarpPLS analysis and translates customer value and customer trust as mediation. This study was organized into three parts: exploratory research, descriptive research, and explanatory research. The quantitative approach in this study uses a survey method by taking samples from the population. This is a latent variable that is measured using a research instrument in the form of a questionnaire. The survey was conducted by distributing questionnaires to respondents. This research was conducted at PT. Nusa Prima Logistics Terminal Teluk Lamong by taking primary data, in the form of assessments or perceptions from respondents, so a survey was conducted by submitting a questionnaire directly to 194 respondents. Quantitative data analysis was performed using Structural Equation Modeling (SEM) to answer the research hypothesis. Flexibility is very influential in increasing customer retention so to develop customer retention, it is necessary to increase flexibility, customer value, and customer trust. The novelty in this research lies in identifying the role and position of customer value and customer trust as mediation that affect customer retention.

중국의 동북아 물류중심화 현황과 발전전략에 관한 연구 (A Study of China's Condition as the Logistics Hub of Northeast Asia and a Development Strategy)

  • 오문갑
    • 유통과학연구
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    • 제12권2호
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    • pp.95-103
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    • 2014
  • Purpose - Korea has a better geographical location than other nations in the Northeast Asian region. This means that Korea has an opportunity to become the center of international physical distribution in Northeast Asia. Korea should take advantage of this opportunity by exploring appropriate strategies to achieve this goal, assuming government willingness, with a view to capitalizing on the geographical advantage of the Korean peninsula and constructing a comprehensive physical distribution network system. If we prepare for this scenario, Korea could become the center of international physical distribution in Northeast Asia. Research design, data, and methodology - This study has the purpose of determining how shipping companies form partnerships with third-party logistics providers, and the relevant implications. The survey methods used were personal interview and a questionnaire distributed through e-mail, fax, mail, and telephone. A total of 600 questionnaires were distributed, out of which 285 were returned. Of the collected questionnaires, 10 were excluded because of insufficient content, leaving 275 to be used in the study as available valid samples. The data that was collected from these samples was analyzed using the data coating process and by employing a statistical package program. Results - Flexible policies, administration, and systems will be needed to create better business practices. In this dissertation, first and foremost, the results reveal that in order to become the center of Northeast Asian logistics, Korea must transition into a new paradigm based on the current economic and social systems that have stemmed from bureaucracy, inflexibility, chauvinism, and egalitarianism. Flexible policies, administration, and systems will be required to create better business practices. Domestic logistics corporations need to occupy a strategic logistics hub, create a logistics network, and activate value-added logistics business strategies by ensuring significant manpower and by building a logistics information system to strengthen their competitive edge, creating an improved system. Conclusions - In this dissertation, first and foremost, we point out that in order to become a center of North East Logistics, Korea should change to a new paradigm from the old one based on current economic and social systems that have stemmed from bureaucracy, inflexibility, chauvinism, and egalitarianism. More reasonable business laws, systems, and policies based on market-driven flexibility and transparency should be created. Moreover, social norms and rules should be reasonably established, to accomplish political and social security. Korea has to cultivate a culture of tolerance for foreign companies. This involves a change of paradigm for the development of the capital city and satellite cities. It will take a powerful task force or organization to plan and execute the vision that aims to meet these needs, accomplish the necessary goals, use the appropriate system effectively, and make Korea a key country in the field of Northeast Asian logistics.

Measuring a Value of Contract Flexibility in the Third-Party Warehousing

  • Park, Chul-Soon;Kim, Bo-Won
    • Management Science and Financial Engineering
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    • 제15권1호
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    • pp.1-31
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    • 2009
  • This paper considers the value of warehousing contract under probabilistic demands. We consider a supply chain consisting of a supplier, a retailer and its third-party warehousing partner who provides the warehousing service to the retailer through an outsourcing contract. A typical contract is specified by initial space commitment and modification schedule. The retailer decides the order quantity for the supplier and space commitment for the outsourcing contract. Since there is close relationship between order quantity and space commitment to minimize the total cost including ordering cost, inventory carrying cost, shortage cost, and warehousing cost, we develop an analytical model under probabilistic demands, where the retailer can determine the optimal order size and space commitment level jointly. We found the closed-form optimum for a single-period case and the optimal conditions for a two-period case. To evaluate the value of contract flexibility for the two-period case, we compared the total cost under two policies; one with modification, under which the base commitment can be changed at the start of each period and the other without modification. From results of our numerical analysis, we showed that the modification policy is more cost-effective as the variability of demand increases.

제3자 로지스틱스(TPL)에 대한 고찰

  • 황인수
    • 한국유통학회지:유통연구
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    • 제2권1호
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    • pp.197-213
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    • 1997
  • It is becoming very difficult for a single company to perform every process and activity required to bring its product or service to market in a competitive manner. Consequently, we are observing a dramatic paradigm shift, with companies moving from performing all activities in-house to selective outsourcing for non-core elements of their business. Through outsourcing, companies can focus on their core competencies, reduce costs, improve quality and increase flexibility. Companies today can no longer afford to ignore the potential opportunities realized through mutually beneficial outsourcing relationships with third-party suppliers. The outsourcing opportunities exist in almost every business process. Many successful companies have implemented effective outsourcing relationships with third party suppliers to gain competitive advantage in a wide range of areas. However, in terms of logistics, it is not so easy to find those companies in our country. Consequently, this paper reviews previous researches and describes several topics in third party logistics such as advantages and disadvantages, how can we select third party suppliers, and so on.

Smart Virtual TRS를 활용한 물류기업의 수배송관리시스템 (Transportation Management System for Logistics Company using Smart Virtual TRS)

  • 임용택;김성균;유우식
    • 정보화연구
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    • 제10권1호
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    • pp.93-100
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    • 2013
  • 본 논문은 물류기업에 서버 및 스마트폰 어플리케이션을 이용하여 모바일 네트워크상에서 TRS(Trunked Radio System) 기능을 제공하는 Smart Virtual TRS 적용에 관하여 설명하고자 한다. TRS는 물류 차량의 필수 장비이기 때문에 대부분의 트럭 운전기사는 TRS를 자주 사용한다. 개발된 서비스는 별도의 TRS 단말기 없이 스마트폰을 기반으로 하기 때문에 Smart Virtual TRS가 포함된 TMS(Transportation Management System)는 물류회사에 다음과 같은 효과를 제공한다. i) Smart Virtual TRS는 사무실과 트럭 운전자간의 더 나은 의사소통 환경을 제공한다. ii) 스마트폰어플리케이션은 TMS의 기능에 유연성을 제공한다. iii) Smart Virtual TRS는 비용 절감 효과를 제공한다.