• Title/Summary/Keyword: library users

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The Problems and countermasure about entry of headings in Japanese book cataloging (일서일록(日書日錄)에 있어서 표목(標目)의 표기(表記) 방법(方法)에 관한 문제(問題)와 대책(對策))

  • Kim, Chi-Woo
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.4 no.1
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    • pp.1-22
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    • 1980
  • It was analysed and considered about entry methods of headings in Japanese book cataloging which using methods of major universities and public libraries in our nation at present. I was suggested and clarified one's position that authors heading must make an entry to our pronunciation after translating from sound of chines letters, title headings must make an entry translation from Japanese title or Chinese title, to Korean. On the cataloging of authors heading or title heading, if cataloging make an entry to Japanese pronunciation it have many faults as follow. (1) In the title and authors heading of Japanese books, if it make an entry as Kana letter, not only non skilled librarian at Japanese language will have many faults but also non skilled users to Japanese language or pronunciation will very difficult to reference in title and authors catalog card. (2) If it Romanize the catalog card of title and authors heading in the Japanese books, librarian of the catalog part will make efforts and take pains to the catalog work. In addition, catalog users which is skilled in Japanese language but can not understand or unknown to the Romanized entry, and which if not understand to the, methods of entry will very difficult to card investigation or can not refer to catalog card. (3) If it make an entry to Korean in the authors and title heading from Japanese sound or pronunciation, librairans and library users which is unskilful as Japanese language will be inconvenience to works and investigation of library materials.

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A Study on the Evaluation of Service Quality and Importance-Performance Analysis in Research Libraries (전문도서관의 서비스품질 측정과 중요도-성과분석에 관한 연구)

  • Min, Yoonkyung;Jeong, Dong Youl
    • Journal of the Korean Society for Library and Information Science
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    • v.50 no.1
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    • pp.209-233
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    • 2016
  • The purpose of this study is to examine users' perceived importance for service attributes and performance in research libraries, and further to suggest the improvement strategies for research libraries. The survey was conducted for the library users of 14 government-funded research institutes. The questionnaire for this research was developed from the standard LibQUAL+. Statistical analyses were conducted to identify the relationship between service quality and users' satisfaction, and the gap between perceived importance and performance by user groups. According to the result of statistical analyses, the priority of service improvement strategies of research libraries were suggested.

A Study on Information Needs of Senior Users and Service Improvement in Public Library (공공도서관 시니어 이용자의 정보이용요구 조사 및 서비스 개선방안 연구)

  • Oh, Euikyung;Park, Ok Nam
    • Journal of the Korean Society for Library and Information Science
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    • v.56 no.1
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    • pp.449-472
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    • 2022
  • The purpose of this study is to investigate the information need of senior users of public libraries and to present ways to improve senior services based on this. To this end, demographics and public library statistics were analyzed, and opinions and demands on book collection, programs, services, and spaces were investigated for senior users of Gangseo-gu libraries. The survey was conducted with surveys and interviews, and based on the results of the survey, it was suggested that the improvement of senior service should be carried out to customized contents collection, program connecting the past, present and future, services with enhanced access and publicity and securing dedicated space for seniors.

A Study on the User Problem Behavior in Overseas Public Libraries (국외 공공도서관의 이용자 문제행동에 대한 대처방안분석)

  • Lee Eun-Ju;Youn You-Ra
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.6
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    • pp.187-192
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    • 2023
  • A problem user in a library refers to a person who harasses others or causes a disturbance through inappropriate behavior in the library. Users' continued problematic behavior reduces the work productivity of librarians and at the same time causes inconvenience to other users. This may cause a decline in the free use of public libraries. In Korea, a user response manual has been developed to guide librarians to respond wisely to user problem behavior. However, it is true that most of the content provides guidance on how to communicate with problem users, and there is a lack of countermeasures to stipulate and regulate follow-up measures against them. The goal of this study is to further systematize response and organize them into written regulations. To this end, this study to examine regulations and legal battles surrounding problem users in oversea public libraries and to examine what can be applied in Korea in the future.

A Study on the Effect of Non-Face-to-Face Service on Relieving Library Anxiety (비대면 서비스가 도서관 불안해소에 미치는 영향에 관한 연구: K대학도서관 이용자를 중심으로)

  • Lee, Kyunghwa;Noh, Younghee
    • Journal of the Korean Society for information Management
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    • v.39 no.1
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    • pp.17-44
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    • 2022
  • The purpose of this study was to present a plan on the effect of non-face-to-face services on library anxiety facilities by analyzing the library anxiety factors of university library users. To this end, we look at the cases of university library user service response activities in response to the COVID-19 crisis and select 40 schools with the highest number of library visitors per student from among domestic four-year university libraries with 5,000 or more and less than 10,000 students. Methods of information service and program cases were analyzed, and K-LAS was reconstructed and surveyed for current students using the K university library, and frequency analysis, descriptive statistical analysis, exploratory factor analysis, and reliability analysis, correlation analysis, and multiple regression analysis were applied to analyze the library anxiety factors of users. Identify the relationship between 5 library anxiety factors and non-face-to-face service activation factors, such as physical/environmental factors of the library, data search selection factors, digital information system factors, librarian (staff) factors, and psychological/emotional factors, and activate non-face-to-face services. The influence of these factors on library anxiety factors was examined, and as a result, it was found that non-face-to-face service activation factors had the greatest influence on library digital information system anxiety factors. Based on the analysis results, it was attempted to derive a plan to relieve users' library anxiety by activating non-face-to-face services.

A Study on Qualitative Improvement in the Information Services of University Libraries Through FISP (FISP를 통한 대학도서관 정보서비스 질적 향상에 관한 연구)

  • Chung, Jin-Sik;Roh, Yoon-Ju
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.21 no.2
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    • pp.159-170
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    • 2010
  • A survey was conducted with 155 professors in 23 universities in Seoul. The survey investigated recognition and the present condition of FISP among those professors, the results of which were analyzed in terms of three aspects: recognition of FISP, utility and implementation of FISP, and FISP users' satisfaction and opinions. of professors, FISP users were most frequently using it to write a treatise, while non-FISP users failed to use it because they had no information of its existence. Both FISP and non-FISP users significantly favored implementation of FISP and showed very positive intention of using it.

The Profile of Public Library Users in the United States: Focusing on the Literature before the 1990s (미국 공공도서관 이용자의 프로파일: 1990년대 이전 문헌을 중심으로)

  • Yoon, Cheong-Ok
    • Journal of the Korean Society for information Management
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    • v.21 no.3
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    • pp.61-82
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    • 2004
  • The purpose of this study is to examine how the commonly known profile of public library users was described, by reviewing the literature published in the United States before the 1990s, when information environment of the public has been drastically changed. The profile of users as the socio-economically advantaged, active participants, and communication elites, has little changed since Berelson's study in the 1940s. Continuing research on users, however, are still needed to better understand their needs and behavior, facing the change since the 1990s.

The Significance of Nonverbal Communication in the Operation of Libraries

  • Son, Yeon-Ok
    • Journal of Korean Library and Information Science Society
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    • v.7
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    • pp.115-145
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    • 1980
  • The purpose of this paper is to explore the significance of nonverbal communication in the field of library profession. Confronted with explosive information produced not only in numbers but also in kinds, libraries are highly organized, and that it is difficult for the average person to use the library. Librarians who must encounter with users must be able to read their needs and understand all level of communication. Librarians must not only to understand what and how they say but also why they say it. To understand patron's messages and to communicate effectively, librarian as a communication specialist must be able to instruct users in "how to a n.0, pproach in an information search but also able to bring about meaningful dialog between the librarian and the patron.tron.

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The Development of Subject Gateway and Library Operating Model for the Diffusion of Entrepreneurship

  • Park, Ok Nam
    • Journal of the Korean Society for Library and Information Science
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    • v.55 no.1
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    • pp.439-467
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    • 2021
  • While the body of cases on startup has grown substantially, there has been a lack of a one-stop gateway of entrepreneurship. The study attempts to build a subject gateway for startup information services based on case studies, users' needs analysis, and literature reviews. The results show that users have difficulty in selecting useful information since the excess of information and the search for the desired information as it is scattered across a wide range of sources. The study designed a subject gateway by a navigation system that enables flexible browsing within the entire gateway through the ontology modeling. The study also presented an example of startup records to display how startup information can be explored. This study is expected to contribute to the understanding of the current status related to business startup services. The business startup digital gateways based on empirical data analysis will contribute to extending library service for startup.

A Study on Improvement of Electronic Library Services Using User Review Data in Mobile App Market

  • Noh, Younghee;Ro, Ji Yoon
    • International Journal of Knowledge Content Development & Technology
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    • v.11 no.1
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    • pp.85-111
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    • 2021
  • This study aims to analyze users' assessment of electronic libraries in the mobile app market and promote service improvement based on this. To this end, the basic background and purpose of the research, research method, and research scope were first set, and the relevant literature and empirical prior studies were analyzed. Next, users' evaluations of electronic libraries were collected and analyzed from Google Play Store. Based on the results analyzed, measures to improve the quality of electronic libraries were discussed. Based on the results of the study, the following improvement measures are proposed. Need for systemic improvement and stabilization. Provision of applications suitable for multi-device environments. Resumption of services after systematic inspection after updating. Simplification of sign up, log in, and authentication procedures. User support through real-time chat. Introduction of a detailed assessment of reviews. Provision of guidance and user manual for electronic libraries. Improvements to expand user convenience, and Securing differentiation from other similar services.