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http://dx.doi.org/10.4275/KSLIS.2022.56.1.449

A Study on Information Needs of Senior Users and Service Improvement in Public Library  

Oh, Euikyung (상명대학교 인문사회과학대학 문헌정보학전공)
Park, Ok Nam (상명대학교 인문사회과학대학 문헌정보학전공)
Publication Information
Journal of the Korean Society for Library and Information Science / v.56, no.1, 2022 , pp. 449-472 More about this Journal
Abstract
The purpose of this study is to investigate the information need of senior users of public libraries and to present ways to improve senior services based on this. To this end, demographics and public library statistics were analyzed, and opinions and demands on book collection, programs, services, and spaces were investigated for senior users of Gangseo-gu libraries. The survey was conducted with surveys and interviews, and based on the results of the survey, it was suggested that the improvement of senior service should be carried out to customized contents collection, program connecting the past, present and future, services with enhanced access and publicity and securing dedicated space for seniors.
Keywords
Senior Services; Senior; Information Needs; Public Libraries; Collection; Program; Service; Space;
Citations & Related Records
Times Cited By KSCI : 12  (Citation Analysis)
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