• Proceedings of KOSOMES biannual meeting
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• 2001.10a
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• pp.117-134
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• 2001

Quality costs seem to be one of the effective tools to assess quality management activities, but shipping industries have not controlled quality costs because of difficulty in cost itemization and cost data collection. This study has attempted to itemize shipping quality costs in detail and researches the composition of actual quality costs of sampled shipping companies in Korea. Result of research shows that stopping quality costs were composited by 24.3%, 3.8% and 71.8% of prevention costs, appraisal costs and failure costs, respectively and very high relationship between total qualify cost and other quality costs. This research also recommended practical methods for quality management by using indexes of quality costs.

• Journal of the Korean Institute of Navigation
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• v.24 no.5
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• pp.343-360
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• 2000

The information technology(IT) development of telecommunication, along with the informationalization over the world, enables the firms to process their inner and outer operations through Electronic Data Interchange (EDI) system. And the concept of logistics has become more important to the enterprises in strategic sense because it had aggrandized itself to more comprehensive and integrative concept. Also the world shipping market is more competitive than any other market. In these environment, to maintain competitve power, shipping firms process operations by Logistics Information system(LIS), And then, reduce the working processes, working time and its costs. So the LIS has become more important in developing our national logistics system and industry. Therefore, this study purposes on empirically analyzing the activation factors of shipping LIS and the relationship these factors with logistic performances in the shipping industry. Considering environments of Shipping logistics information system, this study sets up the research model and hypothesis to examine the activation factors of shipping LIS and the relationship these factors with logistic performances. We used the field data on the 163 numbers of firms(29 overseas shipping companies and 133 forwarding Agency) to get the empirical evidence. According to the study results, The shipping LIS activation factors which the sample firms recognized as important: were top manager's support, well structured communication channel, strategic plan's connection and inner informationalization level. And IS organization ＆ human resources, IS discipline ＆ training, software development, IS organizational alignment, database management system, information standardization, competitive advantage, financial support and government support represent partially significant. Also, the current shipping LIS's main problems are expensive system cost, standardization of working process's, institution's imperfection and system's interaction defect. So these problems must be improved to activate shipping LIS.

• Journal of the Korean Institute of Navigation
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• v.25 no.2
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• pp.159-172
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• 2001

The information technology(IT) development of telecommunication, along with the information analyzation over the world, enables the firms to process their inner and outer operations through Electronic Data Interchange (EDI) system. And the concept of logistics has become more important to the enterprises in strategic sense because it had aggrandized itself to more comprehensive and integrative concept. Also the world shipping market is more competitive than any other market. In these environment, to maintain competitive power, shipping firms process operations by Logistics Information system(LIS), And then, reduce the working processes, working time and its costs. So the LIS has become more important in developing our national logistics system and industry. Therefore, this study purposes on empirically analyzing the activation factors of shipping LIS and the relationship these, factors with logistic performances in the shipping industry. Considering environments of Shipping logistics information system, this study sets up the research model and hypothesis to examine the activation factors of shipping LIS and the relationship these factors with logistic performances. We used the field data on the 163 numbers of firms(29 overseas shipping companies and 133 forwarding Agency) to get the empirical evidence. According to the study results, The shipping LIS activation factors which the sample firms recognized as important: were top managers support, well structured communication channel, strategic plans connection and inner information analyzation level. And IS organization & human resources, IS discipline & training, software development, IS organizational alignment, database management system, information standardization, competitive advantage, financial support and government support represent partially significant. Also, the current shipping LISs main problems are expensive system cost, standardization of working processs, institutions imperfection and systems interaction defect. So these problems must be improved to activate shipping LIS.

• Journal of Navigation and Port Research
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• v.34 no.8
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• pp.659-667
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• 2010

In this study, we examine features of marine transport environment which shipping companies are facing, analyze the ability to cope with this environment, and present the relationship between the ability and business performances. Then, we demonstrate that diagnosis of shipping environment in the global marine transport environment and preparing to it is very important. Also, we present that the ability to prepare is the main factor to decide the competitive power of the company. This study has a meaning in that the importance of business activities related to environment such like diagnosis of environment, analyzing, management, adaptation, and prediction is presented. Besides, the value of this study is that we analyze the relationship between corresponding ability, strategic execution process and business performance in general.

• Journal of Internet Computing and Services
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• v.23 no.1
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• pp.49-68
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• 2022

The operation system of a shipping company is still maintaining the mainframe based terminal access environment or the client/server based environment. Nowadays shipping companies that try to migrate it into a web-based environment are increasing. However, in the transition, if the design is processed by the old configuration and knowledge without considering the characteristics of the web-based environment and shipping business, various security vulnerabilities will be revealed at the actual system operation stage, and system maintenance costs to fix them will increase significantly. Therefore, in the transition to a web-based environment, a security design must be carried out from the design stage to ensure system safety and to reduce security-related maintenance costs in the future. This paper examines the characteristics of various threat modeling techniques, selects suitable modeling technique for the operation system of a shipping company, applies data flow diagram and STRIDE threat modeling technique to shipping business, derives possible security threats from each component of the data flow diagram in the attacker's point of view, validates the derived threats by mapping them with attack library items, represents the attack tree having various attack scenarios that attackers can attempt to achieve their final goals, organizes into the checklist that has security check items, associated threats and security requirements, and finally presents 23 security requirements that can respond to threats. Unlike the existing general security requirements, the security requirements presented in this paper reflect the characteristics of shipping business because they are derived by analyzing the actual business of a shipping company and applying threat modeling technique. Therefore, I think that the presented security requirements will be of great help in the security design of shipping companies that are trying to proceed with the transition to a web-based environment in the future.

• Journal of Korea Port Economic Association
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• v.28 no.3
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• pp.215-234
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• 2012

Since ports play a role of gateway to the sea and hinterlands, it is essential to analyse the networks of shipping and inland when evaluating the function and development of a port. The container port of Gwangyang, starting to operate its facilities in 1998, has developed itself as a hub port. Using the data of shipping schedules of Korean ports and the measurement of centrality in sociology, this study analyses the process of world-wide shipping network expansion in Gwangyang and concludes some implications including earlier development of shipping networks due to incentives to shipping companies. Although Gwangyang port also has been expanding its inland network through developing trucking, railway transport, and coastal shipping, it has weakness in inland network as in the cases of interruption in 2004, resumption in 2009 and re-interruption in 2012 at coastal shipping. In 2000s the expansion of shipping and inland networks at the newly built container ports such as Pyungtaek, Ulsan, and Gunsan has enticed the competition among Korean ports at each hinterland. Nevertheless, the operation of Gwangyang container port is considered to affect indirectly the relocation of some manufacturers including Samsung Electronics. Studies on interrelation between development of container port and geographical demography of manufacturers are needed to assess the effects of container port on regional economy.

• Journal of Navigation and Port Research
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• v.31 no.10
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• pp.891-896
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• 2007

This paper is the empirical study results on the introduction effects of safety management system(SMS) for the shipping company. First of all, we take a brief look at the present Korean situations after the SMS induction Next, we analyse the effect of the SMS induction. We divided the effect of induction in 21 factors. The result was 3.5 out of 5 perfect points, which shows the high preference. Higher points were scored with international companies than domestic ones, the companies accepted before 1998 than the ones after 1998, and large enterprises than smaller ones.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.359-364
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• 2006

This document analyses the empirical study result of the safety quality management system(SQMS) induction. This analysis is composed as the following. First of all, we take a brief look at (he present Korean situations after the SQMS induction. Next, we analyse the effect of the SQMS induction, then we indicate the conclusion, suggestion, limits and future course of this study. We divided the effect of induction in 21 factors. The result was 3.5 out of 5 perfect Points, which shows the high preference. Higher points were scored with international companies than domestic ones, the companies accepted before 1998 than the ones after 1998, and large enterprises than smaller ones.

• Journal of Navigation and Port Research
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• v.42 no.1
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• pp.67-78
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• 2018

This paper aims to investigate the nature of Customer Relationship Management (CRM) in liner shipping industries, study the organization's general characteristics which could help to promote such CRM practices, and analyze the relationship between the CRM and the organization's effectiveness. The result of analysis shows that the organizational characteristics which affect the CRM most in shipping industries are the market orientation and the CEO's support. In particular, the CRM was proven to have significant impact on employee satisfaction, service competitiveness enhancement, financial performance, customer satisfaction and the repurchase intention of the customers. This study also suggests that the CRM of liner shipping industries should be enforced comprehensively in synchronization with organizational characteristics, such as organizational culture and organizational systems. Based on such organizational characteristics, the noted CRM strategies were justified to have significantly impacted the overall management performance of the organizational performance of shipping industries and the customer's satisfaction and repurchase intention. This study would be appreciated as a meaningful analysis on the CRM in liner shipping industries which pursues the best interests of both shipping companies and customers.

• International Commerce and Information Review
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• v.14 no.3
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• pp.323-350
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• 2012

This study analyzes the efficiency of 25 shipping companies in Korea over the period 2005-2009, using Data Envelopment Analysis (DEA). Among 31 companies that listed in order of decreasing sales volume for the period 2006-2010, the sample companies has been selected on the ground of data availability. This study computes the companies' efficiency, estimates their year-on-year Malmquist productivity index, and analyzes the cause leads to the changes in the productivity, In particular, this study attempts, by dividing the companies into two group, listed or not, to compare the changes in the productivity and analyze the reasons. The results from static analysis based on CCR and BCC model indicate that listed companies are higher efficient than unquoted companies. The results from tests on the productivity changes based on the Malmquist productivity index show that 19 unquoted companies increase their average productivity by 16.2 percent year after year during the period but 6 listed companies increase by 0.5% during the same period.