• Title/Summary/Keyword: knowledge management styles

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An Empirical Analysis of Knowledge Management Styles and Their Effects on Corporate Performance (지식관리 유형 도출과 기업성과에의 영향 분석)

  • Lee, Hee-Seok;Choi, Byoung-Gu
    • Asia pacific journal of information systems
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    • v.11 no.1
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    • pp.139-154
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    • 2001
  • Recently, more firms have shown an interest in implementing knowledge management methods. However, few companies are capable of adopting knowledge management methods effectively to improve organizational performance because it is still unclear how these methods improve corporate performance. To find this relationship between knowledge management methods and organizational performance, this paper analyses effects of knowledge management methods on corporate performance empirically. 51 Korean firms are selected as a sample base for empirical tests. Knowledge management methods can be categorized into four styles; harmony, codification, personalization, and ignorance. For example, the emphasis of harmony style is on both knowledge reusability using information technologies and knowledge sharing through informal intimacy among employees. Corporate performance varies depending on styles. Harmony style is founded to be most effective for corporate performance. Personalization and codification styles don't show any difference. This outcome is in line with the general observation that both tacit knowledge and explicit knowledge are important for effective knowledge management.

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Consumer complaining behavior response to dissatisfaction from consuming goods and services (제품과 서비스로 인한 소비자불만에 따른 소비자불평행동 연구)

    • Journal of Families and Better Life
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    • v.15 no.4
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    • pp.81-102
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    • 1997
  • This study intended to investigate factors shaping the styles for comsumers to express their dissatisfaction after comsuming goods(cloth and household appliance) and services(public and health) In particular this study examined what kinds of characteristics were crucial to distinguish three styles of consumers' and public complaints. The characteristics of consumer to be considered in this study included consumer knowledge consumer attitude consumer and several socio-economic characteristics. The sample used in this study were consumers whose age was grater than 20 years old living near Seoul in 1996. Discriminant analysis was conducted to investigate what factors discriminate the style of complaint. This study found that several consumer characteristics were sigificant in explaining different styles for consumers to response their dissatisfactions. The effects of consumer characteristics were more significant in explaining the complaining styles derived from public and health services rather than goods. Overall consumer attitude consumer knowledge and the degree of satisfaction of services were discriminant variables in explaining the styles of consumer complaint. Both consumer knowledge and budgeting skill were significant in explaining complaint styles to response dissatisfaction derived from consuming clothing while both consumer education and time constraint were significant in shaping the kinds of complaining styles derived from consuming household appliances.

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Individuality and Diversity among Undergraduates' Academic Information Behaviors: An Exploratory Study

  • Mizrachi, Diane
    • International Journal of Knowledge Content Development & Technology
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    • v.3 no.2
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    • pp.29-42
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    • 2013
  • The purpose of this study is to explore the information management behaviors of undergraduate students in their dormitory rooms, using Personal Information Management (PIM) as the theoretical framework. Ethnographic methods were applied to study how students devise their own systems combining digital and traditional tools to collect, create, manipulate, organize, and manage the information they need to fulfill their roles as university students. Results show a broad diversity of behaviors influenced more by individual learning styles and preferences than high-tech gadgetry. It is proposed that just as every individual has unique learning styles and preferences, so too do we have individual information styles, and we apply our tools and gadgets in our own ways to best accommodate our own styles.

A Case Study of Knowledge Management based on SECI (SECI기반 지식관리실증연구)

  • Chang, Woo-Kwon;Kim, Hyun-Hee
    • Journal of the Korean Society for information Management
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    • v.20 no.4 s.50
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    • pp.277-301
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    • 2003
  • Knowledge Management is presented as the management method having the survival and competition of enterprise under variously changing management environment. Knowledge Management is introduced recently as successful survival strategy of advanced enterprise. Scientifically, however, the definition. study model and propulsion method of KM leave much to be desired, and now it has become the subjects of active study among scholars. To creation of the competitive power of the company have to be important knowledge based continuous innovation. That is to say, the knowledge management means a lot to knowledge assets included knowledge, knowledge creating, sharing, and acting This study aims to propose models on the research result based a case study of the financial industry in knowledge creating processes(SECI) and deriving knowledge management styles in the flied works of the bank.

The impact of leaders' communication styles on job performance and organizational citizenship behaivor: Focusing on the mediation effect of positive psychological capital (리더의 의사소통 유형이 직무성과와 조직시민행동에 미치는 영향: 긍정심리자본의 매개효과를 중심으로)

  • Kwon, Sang-Jib
    • Knowledge Management Research
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    • v.18 no.1
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    • pp.25-47
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    • 2017
  • The present study investigates how communication styles of leaders affect job performance and organizational citizenship behavior (OCB) through followers' positive psychological capital. While previous studies have examined the relationships among positive psychological capital, job performance, and organizational citizenship behavior (OCB), much less known about the effect of communication styles of leaders. This study divides leaders' communication patterns into dogmatic communication and sociable communication. To verify hypotheses of this study, we used data collected from the fashion companies. 191 surveys were distributed and 142 responses were used for the analysis. Empirical results show that sociable communication of leaders has positive impact on followers' positive psychological capital, job performance, and OCB, while dogmatic communication style didn' t have a significant impact on positive psychological capital, job performance, and OCB. In addition, job performance is influenced strongly by followers' positive psychological capital than OCB in sociable communication condition. The results of this study suggest implications for understanding the important role of communication styles on the relationship between followers' psychological mind-set and job behavior. Future studies are required to solve the problems on the inconsistent results between dogmatic communication and followers' job attitudes. The theoretical and managerial contributions and the limitations were discussed.

Development of an Instrument to Measure the Readiness of an Organization for Knowledge Management (조직의 지식경영 준비도(Readiness) 측정도구 개발에 관한 연구)

  • Kim, Hyogun;Kwon, Hee-Young;Jeong, Seong-Hwi
    • Knowledge Management Research
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    • v.2 no.1
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    • pp.45-63
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    • 2001
  • The role of knowledge as the key source of potential advantage for organizations and economies has become a hotly debated topic. Some studies found that organizations had their own knowledge management styles. Knowledge Management draws form existing resources that organizations may already have in place. Checking the organization's infrastructures for Knowledge Management is the first step for Knowledge Management. Although the as- is analysis of organizations before knowledge management is important, but there is no study on the readiness for Knowledge Management. This study reports on the development of an instrument designed to measure the readiness of an organization for knowledge Management. Starting with the literature, 4 dimensions - strategy, process, culture/people, and technology - and 18 factors were identified. Then, a questionnaire for measuring readiness was created. Finally, the instrument was pilot tested to prove its reliability and validity. Following the pilot test, the factors all demonstrated acceptable levels of reliability. The result is 19 factors instrument comprising 4 dimensions which provide a useful tool for measuring the readiness for Knowledge Management.

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A Study on the Classification of Knowledge Worker Style for Knowledge Management (지식경영을 위한 지식근로자 유형 분류에 관한 연구)

  • Woo, Sung-jin;Lee, Jong Hun
    • Knowledge Management Research
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    • v.2 no.1
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    • pp.65-81
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    • 2001
  • The aim of this study is classify knowledge work style management for knowledge management. It is based on the knowledge creation model of Nonaka by subdividing types of knowledge workers. It was designed to create a model for application to the actual environment of management. Nonaka suggested the process of socialization, externalization, combination, internalization that the knowledge of a person creates new knowledge through the interaction of implicit knowledge and explicit knowledge. This research demonstrated that knowledge worker of 16 forms by applying SECI model to the main function and the subordinate functions again. This study aims at achieving a higher outcome by applying the ability of existing knowledge worker to subdivided expert field efficiently. Suggested styles of knowledge worker in this research are classified into craftsman style, pragmatic style, combination style, developed style knowledge worker who creates knowledge by selecting socialization as the function and again by selecting externalization combination, internalization as subordinate functions. And they were classified into creation style, insight style, strategy style according to practical application worker and function which is selecting externalization as the main function and socialization as the subordinate functions. They were classified into future style, innovation style, analysis style, judgement style knowledge worker who are selecting combination as the main function and experiment style, intuition style, research style, learning style worker who are selecting internalization as the main function. They suggested the characteristics and cases of each type.

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A Study on the Relationship between Nursing Officer's Leadership Style and Knowledge Transfer - Focused on Moderating Effect of Job Characteristics - (간호장교 리더십 유형과 지식이전의 관계 - 직무특성의 조절효과를 중심으로 -)

  • Roh, Myoung Hwa;Lee, Jung Ok
    • Health Policy and Management
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    • v.22 no.4
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    • pp.628-653
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    • 2012
  • Purpose : This study attempted to find out the relationship between leadership style, knowledge transfer in nursing officers' job, considering the task characteristics. Methods : The data were collected from the military hospital during November 1st to November 17th, 2008 using a structured questionnaire and analyzed with the statistical method of frequency, correlation, and regression analysis, in SPSS 12.0 program package. Results/Conclusion : The results of empirical analysis shows that the levels of job tension and job focused task domain affect the job characteristics of the nursing officers' organization. The job characteristics have a moderating effect on the relationship between leadership style and knowledge transfer. The research is very useful in finding out the job characteristics which well depict military nursing organizations. This research suggests that a desirable leadership styles affect the knowledge transfer in the job characteristics type.

Comparative Study of Environment, Resource Capability, Strategy, Organization Characteristics According to Technological Innovative Groups in Telecommunication Industry (기술혁신 군별 환경, 자원역량, 전략 및 조직특성요인 간의 비교연구 : 정보통신산업을 중심으로)

  • Song, Sang-Ho
    • Knowledge Management Research
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    • v.11 no.2
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    • pp.111-131
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    • 2010
  • The purpose of this study is to categorize group of firms by using characteristics of technical innovation in telecommunication industry and to identify relationships between types of technical innovation and such contingency factors of technical innovation. The major findings of this study are summarized as follows; First, Type 1 Group (Innovative Industry Leading Group) tends to use innovative and market differentiation strategy and has more innovative C.E.O's management style and innovative culture. Second, Type 2 Group (Dependent Group on Market Change) tends to use market differentiation or cost leadership strategy and has a more conservative C.E.O's management style and non-innovative culture. Third, Type 3 Group (Small Technology Intensive Group) tends to use focused innovative strategy and has a more innovative C.E.O's management style and innovative culture. Fourth, Type 4 Group (Non-Innovative Group) tends to use focused cost leadership strategy and has a more conservative C.E.O's management style and non-innovative culture.

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