• Title/Summary/Keyword: job satisfaction (JS)

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The Analysis on Job Satisfaction of Personnel Engaged in Contract Food service Management Company (위탁급식전문업체 종사자와 직무만족도 분석)

  • 양일선;박문경;차진아;이해영
    • Korean Journal of Community Nutrition
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    • v.9 no.4
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    • pp.519-527
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    • 2004
  • This study was designed firstly to measure the job satisfaction (JS) levels of personnel engaged in contract food-service management company (CFMC), secondly to compare the job satisfaction levels by personal and company-related characteristics, and thirdly to identify the effects of JS facets on overall job satisfaction. Of 1135 respondents, there were 712 employees in the headquarters and 423 in the branch office. From an analysis on job satisfaction, overall job satisfaction level was 3.22 out of a maximum 5 and the co-worker (3.71) facet of JS was the highest job satisfaction followed by supervision (3.32), work itself (3.26), working condition (3.15), promotion (2.95) and payroll (2.74). In comparison of job satisfaction by personal characteristics, the personnel who were male (p < .01), had associate degrees (p < .01) or long-term careers in foodservice field (p < .05), or were regular employees (p < .01) perceived significantly higher than others for overall JS. In comparison of the job satisfaction by company-related characteristics, overall JS was significant by company scale (p < .01) and by work place (p < .05), but it was not significant by operating group. Finally, on the regression analysis for the effects of JS facets on overall JS, adjusted R2 was 0.534 (p < .001) and all six JS facets, especially payroll, had a positive effect on overall JS significantly (p < .001). Considering that the goal of enterprise on profit-making through customer satisfaction (CS) and the role of personnel on CS at moment of thrust (MOT), the findings confirmed the necessity for continuous internal marketing and human relation management focusing on the lower level of JS facets.

A Study on the Job Satisfaction of Wage Workers with Disabilities: Focusing on the Paths of Job Engagement (장애인 임금근로자의 직무적합, 직무만족, 직무몰입이 생활만족도에 미치는 영향에 대한 경로분석)

  • Lee, Jong Jeong;Jung, Jae Yeob;Lee, Dal Yob
    • 재활복지
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    • v.22 no.3
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    • pp.41-68
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    • 2018
  • The purpose of this study was to verify the causal relations among related factors of job and life satisfaction among 805 wage workers with disabilities. The study conducted a path analysis using the $8^{th}$ Panel survey of Employment for the Disabled data. The results are as follows. Firstly, the life satisfaction scale was categorized into the human relationship satisfaction and the material environment satisfaction by an explorative factor analysis. These two satisfactions are directly affected by Job Satisfaction (JS) and Job Involvement (JI), not directly affected by Job Engagement (JE). Secondly, JS and JI have a complete mediated effect on the path from JE to these two satisfactions. Thirdly, an indirect effect in the path reaching JS was shown to be significant in a dual mediating effect through JS and JI. Based on this study, it is recommended the way of vocational rehabilitation counseling and the related supporting strategies and programs devise toward a JS of wage workers with disabilities, vocational rehabilitation field practitioners and professionals should consider properly intervening job factors.

Effect of coaching system on the employee's job satisfaction (코칭요인이 종업원의 직무만족에 미치는 영향 -외식업체의 코칭제도 실시유무에 따른 비교분석을 중심으로-)

  • Hong Geum-Ju;Park Jae-Yeon
    • Korean journal of food and cookery science
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    • v.22 no.2 s.92
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    • pp.131-139
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    • 2006
  • This study investigated the effect of a coaching system(CS) on the employee's job satisfaction(JS) between the food service industry conducting and not conducting CS. A total of 342 employees were enrolled and the results were as follow. Firstly, relationship and willingness factors directly affected JS. Indirectly, work and relationship factors affected JS through the willingness factors. Secondly, when JS was compared at the service company conducting CS with that not conducting CS, work and relationship factors directly affected JS in the industry conducting CS, but only the relationship factor indirectly affected JS in the company not conducting CS. In addition, at the food service industry conducting CS, work factor affected willingness and competence factors, and therefore JS was affected indirectly, but relationship factor did not affect the willingness and competence factors. However, in the company not conducting CS, willingness only affected JS indirectly. Work factors directly affected JS, but through competence and willingness factors, work factor indirectly affected JS in the industry conducting CS. In the company not conducting CS, the relationship factor between employees affected the JS. In summary, CS increased JS through its direct effect on the work factor and indirect effect on the willingness and competence factors. Studies about CS are insufficient and CS remains in the introductory stage now, so further studies are necessary.

The relationship between job satisfaction and service quality, and the moderating effect of gender in food service restaurants (외식업 종사자의 직무만족이 서비스품질에 미치는 효과 및 성별 조절효과)

  • Ahn, Kwan-Young;Kim, Gil-Seon;Son, Yong-Seung
    • Journal of the Korea Safety Management & Science
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    • v.14 no.2
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    • pp.277-284
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    • 2012
  • This paper reviewed the relationship between job satisfaction and service quality, and the moderating effect of gender in restaurant employee. Based on the responses from 288 employees, the results of multiple regression analysis showed that intrinsic job satisfaction(JS) and extrinsic job satisfaction effect positively on all service quality factors(tangibles, reliability, responsiveness, empathy). The results of moderating analysis showed that intrinsic JS effects positively on all service quality factors irrespective of gender, but the positive effect of extrinsic JS on tangibles and empathy is more positive in female than in male employee.

The Relationship among Knowledge, Attitudes, Skill, Self-efficacy, and Job Satisfaction of Healthcare Managers (건강관리사의 지식, 태도, 기술, 자기효능감과 직무만족)

  • Yun, Soon-Nyoung;Lim, Seung-Joo;Kim, Hyang
    • Korean Journal of Occupational Health Nursing
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    • v.20 no.3
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    • pp.231-239
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    • 2011
  • Purpose: The purpose of this study was to identify the differences and relationships among knowledge, attitudes, skill, self-efficacy (SE), and Job satisfaction (JS) of healthcare managers (HMs) participated in the 4 kinds of continuing education. Methods: The subjects were 152 HMs. Data were analyzed by Mann-Whitney U test, Kruskal-Wallis H test, and partial correlation. Results: There were significant differences in knowledge according to the amount of healthcare management experience (HME) and the training program level (TPL); in the attitudes according to gender, age, and the TPL; in the skill according to the amount of HME and the TPL; and in SE according to gender and the TPL. There was no significant difference in JS according to general characteristics. There were significant positive correlations among knowledge, attitudes, skill, SE, and JS. Conclusion: The TPL was identified as a significant common variable that affects all variables apart from JS. According to these results, knowledge, attitudes, skill, and SE are considered as intrapersonal constructs, whereas JS is considered as an organizational construct. Therefore, in order to improve the quality of healthcare management, organizational strategy to enhance job satisfaction of HMs are recommended.

The Effect of Public Service Motivation on Job Satisfaction and Perceived Job Performance: Focusing on the Mediation Effect of Person-Organization Fit (공공봉사동기가 직무만족 및 인지된 직무성과에 미치는 영향: 구성원-조직 적합성의 매개효과를 중심으로)

  • Lee, Kangmun;Roh, Tae-Woo
    • Journal of Digital Convergence
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    • v.15 no.9
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    • pp.155-165
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    • 2017
  • The purpose of this study is to identify the direct effects of PSM on job satisfaction (JS) and perceived job performance (PJP) in public institutions and to identify indirect effects of the mediator. In particular, we define the person-organization fit (POF) used as the mediator as the fitness of the personnel system and identify the influence of POF in the relationship between PSM, JS, and PJP. The questionnaires used in this study were conducted for the members of Changwon Public Health Center and empirical analysis using structural equation modeling was conducted and the following results were obtained. First, PSM in the integrated public service organization has a positive effect on JS and PJP. Second, PSM shows that JS and PJP of organization members are improved through mediating effect of POF. It can be concluded that PSM can improve JS and PJP through institutional fit between members and organizations.

Organizational Justice, Job Satisfaction and Islamic Spirituality among Malaysian SME Employees

  • MANAF, Abdul Halim Bin Abdul;SULAIMAN, Mohamed;SARIF, Suhaimi Mhd;OTHMAN, Abdul Kadir
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.1
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    • pp.259-271
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    • 2022
  • The role of Islamic spirituality in the relationship between organizational justice (OJ) and job satisfaction is investigated in this study (JS). The three components of OJ in this study are distributive, procedural, and interactional justice. Islamic spirituality (IS) is founded on piety values, and IS was used as a moderating factor in this study to alter the link between OJ and JS among Malaysian employees of small and medium enterprises (SMEs). Four hundred sets of the questionnaire were issued using a simple random selection procedure, yielding 276 completed responses, suggesting a 69 percent response rate. Multiple Linear Regression Analysis (MLRA) was used to test the proposed relationships. The findings of the study demonstrate that the three OJ aspects have a considerable impact on employee JS, indicating the significance of these elements in ensuring that employees are satisfied with their jobs. IS, on the other hand, had no effect on the link between the OJ dimensions and JS. This research has added to the existing body of knowledge by giving further empirical evidence on the impact of OJ aspects on employee JS in SMEs, notably in Malaysia.

The Mediating Role of Organizational Citizenship Behavior between Organizational Justice and Organizational Effectiveness in Nursing Organizations (간호조직에서 조직공정성과 조직유효성 관계에서 조직시민행동의 매개역할)

  • Park, Wall-Yun;Yoon, Sook-Hee
    • Journal of Korean Academy of Nursing
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    • v.39 no.2
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    • pp.229-236
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    • 2009
  • Purpose: This study was a secondary analysis to verify the mediating role of organizational citizenship behavior (OCB) between organizational justice (OJ) and organizational effectiveness (OE) in nursing organizations. Methods: The RN-BSNs and their colleagues in Seoul and Busan were subjects. The data was collected for 20 days between September 13 and October 2, 2004. Two hundred eighty three data sets were used for the final analysis. The fitness of models were tested using AMOS 5. Results: The fitness of hypothetical model was moderate. Procedural Justice (PJ), Interaction Justice (IJ) and Distributive Justice (DJ) had direct effects on Job Satisfaction (JS), Organizational Commitment (OC) and Turnover Intention (TI) in OE, and indirect effects on JS, OC and TI mediated by OCB. The modified model improved with ideal fitness showed the causal relations among OE. In modified model, PJ, IJ and DJ had direct positive effects on OCB and JS and OC in OE, and indirect effects on JS and OC mediated by OCB. JS and OC in OE had a direct negative effect on TI. Conclusion: OCB mediated the relationship between OJ and OE, so the nursing managers should enhance OCB of the nurses in order to improve OE.

Psychological capital to foster employee creativity in nanotechnology companies: the mediating role of JS and CSR

  • Yuchun Li;Meilin Li;Xiangtong Kong;Arefeh Baniasadi;Ahmed Hasan Shaker;H. Elhosiny Ali
    • Advances in nano research
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    • v.15 no.3
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    • pp.277-283
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    • 2023
  • This research aims to explore factors influencing creativity among the employees of nanotechnology companies. Further, this survey aimed to investigate the role of psychological capital (PS), job satisfaction (JS) and corporate social responsibility (CSR) as sources to foster creativity. Participants included 375 employees of nanotechnology companies in China. Sequential mediation analysis revealed that creativity was significantly influenced by psychological capital, job satisfaction and corporate social responsibility. Furthermore, not only psychological capital, job satisfaction and corporate social responsibility were directly and indirectly related to creativity but also explained 67.35% variance of it. It seems that having more psychological resources, more well-being and good feelings concerning performance in the workspace and the efforts of companies to improve employee welfare are among the most important factors in increasing employee creativity. Our findings can help companies, especially nontechnology companies, in focusing on factors fostering the creativity of employees, because creativity enhances and promotes the performance and success of companies.

Mediating Effect of Positive Psychological Capital on the Relationship between Emotional Labor and Job Satisfaction in Clinical Nurses (임상간호사의 감정노동과 직무만족 관계에서 긍정심리자본의 매개효과)

  • Yeo, Su Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.4
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    • pp.400-409
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    • 2020
  • This descriptive research study investigated the mediating effect of positive psychological capital (PPC) on the relationship between emotional labor (EL) and job satisfaction (JS) of clinical nurses. The data was collected from 274 nurses working for two hospitals in the D city, Korea, from 7 Sep. 2016 through 23 Sep. 2016. General characteristics, EL, JS, and PPC were surveyed using structured questionnaires. Statistical analysis was performed using descriptive statistics, ANOVA, and stepwise multiple regression analysis with SPSS/WIN 21.0. The mediating effect of PPC on the relationship between EL and JS was tested using Baron & Kenny's 3-step hierarchical regression analysis. There were negative correlations between EL and JS (r=-.36, p<.001) and EL and PPC (r=-.25, p<.001) and a positive correlation between JS and PPC (r=.47, p<.001). In addition, the PPC, had a partial mediating effect (z=-3.44, p=.001) on the relationship between EL and JS. It is proposed, based on the results, to develop an organized intervention program that enhances job satisfaction by reducing emotional labor and strengthening positive psychological capital in clinical nurses.