Browse > Article
http://dx.doi.org/10.13106/jafeb.2022.vol9.no1.0259

Organizational Justice, Job Satisfaction and Islamic Spirituality among Malaysian SME Employees  

MANAF, Abdul Halim Bin Abdul (Graduate School of Management, International Islamic University Malaysia)
SULAIMAN, Mohamed (Graduate School of Management, International Islamic University Malaysia)
SARIF, Suhaimi Mhd (Graduate School of Management, International Islamic University Malaysia)
OTHMAN, Abdul Kadir (Institute of Business Excellence, Universiti Teknologi MARA)
Publication Information
The Journal of Asian Finance, Economics and Business / v.9, no.1, 2022 , pp. 259-271 More about this Journal
Abstract
The role of Islamic spirituality in the relationship between organizational justice (OJ) and job satisfaction is investigated in this study (JS). The three components of OJ in this study are distributive, procedural, and interactional justice. Islamic spirituality (IS) is founded on piety values, and IS was used as a moderating factor in this study to alter the link between OJ and JS among Malaysian employees of small and medium enterprises (SMEs). Four hundred sets of the questionnaire were issued using a simple random selection procedure, yielding 276 completed responses, suggesting a 69 percent response rate. Multiple Linear Regression Analysis (MLRA) was used to test the proposed relationships. The findings of the study demonstrate that the three OJ aspects have a considerable impact on employee JS, indicating the significance of these elements in ensuring that employees are satisfied with their jobs. IS, on the other hand, had no effect on the link between the OJ dimensions and JS. This research has added to the existing body of knowledge by giving further empirical evidence on the impact of OJ aspects on employee JS in SMEs, notably in Malaysia.
Keywords
Organizational Justice; Job Satisfaction; Islamic Spirituality; SME;
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
연도 인용수 순위
1 Souza, A. C. D., Alexandre, N. M. C., & Guirardello, E. D. B. (2017). Psychometric properties in instruments evaluation of reliability and validity. Epidemiologia e Servicos de Saude, 26, 649-659. https://doi.org/10.5123/S1679-49742017000300022   DOI
2 Lambert, E. G., Keena, L. D., Leone, M., May, D., & Haynes, S. H. (2020). The effects of distributive and procedural justice on job satisfaction and organizational commitment of correctional staff. The Social Science Journal, 57(4), 405-416. https://doi.org/10.1016/j.soscij.2019.02.002   DOI
3 Adebakin, M. A., & Okon, S. E. (2019). Procedural justice, job satisfaction and organizational citizenship behavior within small and medium scale enterprises in Nigeria. Journal of Economics & Management, 38, 5-25. https://doi.org/10.22367/jem.2019.38.01   DOI
4 Al-Gazali, M. (2004). Muslim's Behavior. Damascus: DarAlkalam.
5 Al-Tit, A., Omri, A., & Euchi, J. (2019). Critical success factors of small and medium-sized enterprises in Saudi Arabia: Insights from a sustainability perspective. Administrative Sciences, 9(2), 32. https://doi.org/10.3390/admsci9020032   DOI
6 Lambert, E. G., Tewksbury, R., Otu, S. E., & Elechi, O. O. (2021). The association of organizational justice with job satisfaction and organizational commitment among Nigerian correctional staff. International Journal of Offender Therapy and Comparative Criminology, 65(2-3), 180-204. https://doi.org/10.1177%2F0306624X20946926   DOI
7 Sembiring, N., Nimran, U., Astuti, E. S., & Utami, H. N. (2020). The effects of emotional intelligence and organizational justice on job satisfaction, caring climate, and criminal investigation officers' performance. International Journal of Organizational Analysis, 28(5), 1113-1130. https://doi.org/10.1108/IJOA-10-2019-1908   DOI
8 Falahat, M., Ramayah, T., Soto-Acosta, P., & Lee, Y. Y. (2020). SMEs internationalization: The role of product innovation, market intelligence, pricing, and marketing communication capabilities as drivers of SMEs' international performance. Technological Forecasting and Social Change, 152, 119908. https://doi.org/10.1016/j.techfore.2020.119908   DOI
9 Fatt, C. K., Khin, E. W. S., & Heng, T. N. (2010). The impact of organizational justice on employee's job satisfaction: The Malaysian companies perspectives. American Journal of Economics and Business Administration, 2(1), 56-63. https://doi.org/10.3844/ajebasp.2010.56.63   DOI
10 Garg, N. (2020). Promoting organizational performance in Indian insurance industry: The roles of workplace spirituality and organizational citizenship behavior. Global Business Review, 21(3), 834-849. https://doi.org/10.1177%2F0972150918778983   DOI
11 Zhang, S. (2020). Workplace spirituality and unethical pro-organizational behavior: The mediating effect of job satisfaction. Journal of Business Ethics, 161(3), 687-705. https://doi.org/10.1007/s10551-018-3966-3   DOI
12 Wynants, L., Bouwmeester, W., Moons, K. G. M., Moerbeek, M., Timmerman, D., Van Huffel, S., & Vergouwe, Y. (2015). A simulation study of sample size demonstrated the importance of the number of events per variable to develop prediction models in clustered data. Journal of Clinical Epidemiology, 68(12), 1406-1414. https://doi.org/10.1016/j.jclinepi.2015.02.002   DOI
13 Yee-Loong Chong, A., Ooi, K. B., Bao, H., & Lin, B. (2014). Can e-business adoption be influenced by knowledge management? An empirical analysis of Malaysian SMEs. Journal of Knowledge Management, 18(1), 121-136. https://doi.org/10.1108/JKM-08-2013-0323   DOI
14 Yusof, J. M., & Mohamad, M. (2014). The influence of spiritual leadership on spiritual well-being and job satisfaction: A conceptual framework. International Review of Management and Business Research, 3(4), 1948-1957. https://www.irmbrjournal.com/papers/1418117947.pdf
15 Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16(2), 399-432. https://doi.org/10.1177%2F014920639001600208   DOI
16 Mohsen, N. R. M. (2007). Leadership from the Qur'an, operationalization of concepts and empirical analysis: the relationship between Taqwa, trust and business leadership effectiveness (Unpublished doctoral dissertation). Kuala Lumpur, Malaysia: Universiti Sains Malaysia.
17 Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845-855. https://doi.org/10.1037/0021-9010.76.6.845   DOI
18 Haerani, S., Sumardi, S., Hakim, W., Hartini, H., & Putra, A. H. P. K. (2020). Structural model of developing human resources performance: Empirical study of Indonesia states owned enterprises. The Journal of Asian Finance, Economics, and Business, 7(3), 211-221. https://doi.org/10.13106/jafeb.2020.vol7.no3.211   DOI
19 Ismail, A., Mohamed, N. A. K., & Rayee, M. R. (2017). Relationship between performance appraisal communication, procedural justice, and job satisfaction. Geografia-Malaysian Journal of Society and Space, 12(2), 15-26. http://www.ukm.my/geografia/images/upload/2x.abstract-geografia-si-feb16-azman-edam.pdf
20 Fares, D., & Noordin, K. B. (2016). Islamic spirituality, organizational commitment, and organizational citizenship behavior: A proposed conceptual framework. Middle East Journal of Business, 11(2), 28-37. https://doi.org/10.5742/MEJB.2015.92769   DOI
21 Astuti, S. D., & Ingsih, K. (2019). Distributive justice improves job satisfaction and procedural justice increases organizational commitment. Calitatea, 20(169), 93-98. https://doi.org/10.5539/ibr.v14n9p21
22 Lindquist, T. M. (1995). Fairness as an antecedent to participative budgeting: Examining the effects of distributive justice, procedural justice and referent cognition on satisfaction and performance. Journal of Management Accounting Research, 7, 122. https://www.econbiz.de/Record/fairness-antecedent-participative-budgeting-examining-effects-distributive-justice-procedural-justice-referent-cognitions-satisfaction-performance/10007210552
23 Naami, A., & Shokrkon, H. (2020). The simple and multiple relationships of organizational justice with the job satisfaction of the personnel of an industrial organization. Journal of Psychological Achievements, 11(1), 57-70. https://doi.org/10.22055/PSY.2020.16364   DOI
24 Amaliah, I., Aspiranti, T., & Purnamasari, P. (2015). The impact of the values of Islamic religiosity to Islamic job satisfaction in Tasikmalaya West Java, Indonesia, Industrial Centre. Procedia-Social and Behavioral Sciences, 211, 984-991. https://doi.org/10.1016/j.sbspro.2015.11.131   DOI
25 Armstrong, M., & Murlis, H. (2007). Reward management: A handbook of remuneration strategy and practice. London, UK: Kogan Page Publishers.
26 Arnold, H. J. (1982). Moderator variables: A clarification of conceptual, analytic, and psychometric issues. Organizational Behavior and Human Performance, 29(2), 143-174. https://doi.org/10.1016/0030-5073(82)90254-9   DOI
27 Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36(3), 527-556. https://doi.org/10.5465/256591   DOI
28 Poole, M. A., & O'Farrell, P. N. (1971). The assumptions of the linear regression model. Transactions of the Institute of British Geographers, 65, 145-158. https://doi.org/10.2307/621706   DOI
29 Omri, A., & Boujelbene, Y. (2015). Entrepreneurial team: How human and social capital influence entrepreneurial opportunity identification and mobilization of external resources. Journal of Entrepreneurship, Management, and Innovation, 11(3), 25-42. https://jemi.edu.pl/vol-11-issue-3-2015/entrepreneurial-team-how-human-and-social-capital-influence-entrepreneurial-opportunity-identification-and-mobilization-of-external-resources   DOI
30 Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. https://doi.org/10.1037//0022-3514.51.6.1173   DOI
31 Nunnally, J. C., & Bernstein, I. H. (1994). Psychological theory. New York: McGraw Hill.
32 Patras, Y. S., & Entis, & Afif, M. (2020, May). Influence of organizational justice and job satisfaction on teachers' organizational citizenship behavior. New York: Atlantis Press.
33 Pletnev, D., & Barkhatov, V. (2016). The business success of small and medium-sized enterprises in Russia and the social responsibility of managers. Procedia-Social and Behavioral Sciences, 221, 185-193. https://doi.org/10.1016/j.sbspro.2016.05.105   DOI
34 Sani, A., & Ekowati, V. M. (2019). Spirituality at work and organizational commitment as moderating variables in the relationship between Islamic spirituality and OCB IP and influence toward employee performance. Journal of Islamic Marketing, 11(6), 1-23. https://doi.org/10.1108/JIMA-08-2018-0140   DOI
35 Sharma, A., Agrawal, R., & Khandelwal, U. (2019). Developing ethical leadership for business organizations: A conceptual model of its antecedents and consequences. Leadership & Organization Development Journal, 40(6), 712-734. https://doi.org/10.1108/LODJ-10-2018-0367   DOI
36 Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences (Vol. 3). New York: Sage.
37 Asutay, M., Buana, G. K., & Avdukic, A. (2021). The impact of Islamic spirituality on job satisfaction and organizational commitment: Exploring mediation and moderation impact. Journal of Business Ethics, 55, 1-20. https://doi.org/10.1007/s10551-021-04940-y   DOI
38 Belwalkar, S., Vohra, V., & Pandey, A. (2018). The relationship between workplace spirituality, job satisfaction and organizational citizenship behaviors - an empirical study. Social Responsibility Journal, 14(2), 410-430. https://doi.org/10.1108/SRJ-05-2016-0096   DOI
39 Bies, R. J., & Moag, J. F. (1986). Interactional justice: Communication criteria of fairness. In: R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman, M.H. (Eds.), Research on negotiations in organizations (Vol. 1, pp. 43-55). Greenwich: JAI Press.
40 Al-Zu'bi, H. A. (2010). A study of the relationship between organizational justice and job satisfaction. International Journal of Business and Management, 5(12), 102-109.
41 Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7   DOI
42 Hair, J. F., Page, M., & Brunsveld, N. (2019). Essentials of business research methods. London, UK: Routledge.
43 Adawiyah, W. R., Purnomo, R., Pramuka, B. A., & Sholikhah, Z. (2020). Integrating workplace spirituality, total quality management, and job satisfaction. International Journal of Business and Society, 21(2), 749-766. https://doi.org/10.33736/ijbs.3292.2020   DOI
44 Gall, T. L., Charbonneau, C., Clarke, N. H., Grant, K., Joseph, A., & Shouldice, L. (2005). Understanding the nature and role of spirituality in relation to coping and health: A conceptual framework. Canadian Psychology, 46(2), 88-104. https://doi.org/10.1037/h0087008   DOI
45 Coakes, S. J., & Steed, L. (2009). SPSS: Analysis without anguish using SPSS version 14.0 for Windows. New York: John Wiley & Sons, Inc.
46 Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations" A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2), 278-321. https://doi.org/10.1006/obhd.2001.2958   DOI
47 Daileyl, R. C., & Kirk, D. J. (1992). Distributive and procedural justice as antecedents of job dissatisfaction and intent to turnover. Human Relations, 45(3), 305-317. https://doi.org/10.1177%2F001872679204500306   DOI
48 Bhatti, O. K., Alam, M. A., Hassan, A., & Sulaiman, M. (2016). Islamic spirituality and social responsibility in curtailing workplace deviance. Humanomics, 32(4), 405-417. https://doi.org/10.1108/H-03-2016-0022   DOI
49 Dong, L. N. T., & Phuong, N. N. D. (2018). Organizational justice, job satisfaction and organizational citizenship behavior in higher education institutions: A research proposition in Vietnam. The Journal of Asian Finance, Economics, and Business, 5(3), 113-119. https://doi.org/10.13106/jafeb.2018.vol5.no3.113   DOI
50 Dubinsky, A. J., & Harley, S.W. (1986). A path-analytic study of a model of salesperson performance. Journal of the Academy of Marketing Science, 14, 36-46. https://doi.org/10.1007/BF02722111   DOI
51 Hadi, S., Tjahjono, H. K., & Palupi, M. (2020). Study of organizational justice in SMEs and positive consequences: Systematic review. International Journal of Advanced Science and Technology, 29, 03-14. http://sersc.org/journals/index.php/IJAST/article/view/5686
52 Hanifah, H., Halim, H. A., Ahmad, N. H., & Vafaei-Zadeh, A. (2020). Can internal factors improve innovation performance via innovation culture in SMEs?. Benchmarking: An International Journal, 27(1), 382-405. https://doi.org/10.1108/BIJ-06-2018-0174   DOI
53 Jameel, A. S., Hamdi, S. S., & Karem, M. A. (2020). Organizational justice and job satisfaction among nurses. UKH Journal of Social Sciences, 4(2), 61-69. https://journals.ukh.edu.krd/index.php/ukhjss/article/view/272   DOI
54 Kamil, N. M., & Jan, M. T. (2014). Islamic corporate social responsibility (ICSR): Validating higher-order measurement model. Malaysian Management Review, 49(1), 21-34. https://ssrn.com/abstract=2542130
55 Sulaiman, M., & Bhatti, O. K. (2013). Workplace deviance and spirituality in Muslim organizations. Asian Social Science, 9(10), 237-246. https://doi.org/10.5539/ass.v9n10p237   DOI
56 Thanh, V. B., & Toan, N. V. (2018). The relationship between organizational justice and social loafing in Ho Chi Minh City, Vietnam. The Journal of Asian Finance, Economics, and Business, 5(3), 179-183. https://doi.org/10.13106/jafeb.2018.vol5.no3.179   DOI
57 Tuerwahong, S., & Sulaiman, M. (2018). The concept of career success among Muslim managers. Journal of Islamic Management Studies, 1(2), 48-61. http://publications.waim.my/index.php/jims/article/download/120/30
58 Schermerhorn, J. R., Osborn, R. N., Uhl-Bien, M., & Hunt, J. G. (2012). Organizational behavior; Experience, grow, contribute (12th ed.). Hoboken, NJ: John Wiley and Sons.
59 Brislin, R. W. (1970). Back-translation for cross-cultural research. Journal of Cross-Cultural Psychology, 1(3), 185-216. https://doi.org/10.1177%2F135910457000100301   DOI
60 Colquitt, J. A. (2001). On the dimensionality of organizational justice" Construct validation of a measure. Journal of Applied Psychology, 86(3), 386-400. https://doi.org/10.1037/0021-9010.86.3.386   DOI
61 Ushakov, D. (2021). The role of equity and justice in mediating the relationship between performance appraisal and employee performance: Evidence from Lebanon. The Journal of Asian Finance, Economics, and Business, 8(8), 625-635. https://doi.org/10.13106/jafeb.2021.vol8.no8.0625   DOI
62 Latham, G. P., Almost, J., Mann, S., & Moore, C. (2005). New developments in performance management. Organizational Dynamics, 34(1), 77-87. https://doi.org/10.1016/j.orgdyn.2004.11.001   DOI
63 Singh, S. K., & Singh, A. P. (2019). The interplay of organizational justice, psychological empowerment, organizational citizenship behavior, and job satisfaction in the context of the circular economy. Management Decision, 57(4), 937-952. https://doi.org/10.1108/MD-09-2018-0966   DOI
64 Abdullahi, M. S., Tahir, I. M., Aliyu, R. L., & Abubakar, A. (2015). Strengthening small and medium scale enterprises (SMEs) for poverty alleviation in Nigeria. IOSR Journal of Humanities And Social Science (IOSR-JHSS), 20(6), 101-110. https://doi.org/10.9790/0837-2063101110   DOI