Journal of Korean Academy of Nursing (대한간호학회지)

Korean Society of Nursing Science (한국간호과학회)
권호 표지
DOI QR코드

DOI QR Code

The Mediating Role of Organizational Citizenship Behavior between Organizational Justice and Organizational Effectiveness in Nursing Organizations

간호조직에서 조직공정성과 조직유효성 관계에서 조직시민행동의 매개역할

  • 박월윤 (김해 복음병원 간호과) ;
  • 윤숙희 (인제대학교 의과대학 간호학과)
  • Published : 2009.04.28
Download PDF
⟨ Previous Next ⟩

Abstract

Purpose: This study was a secondary analysis to verify the mediating role of organizational citizenship behavior (OCB) between organizational justice (OJ) and organizational effectiveness (OE) in nursing organizations. Methods: The RN-BSNs and their colleagues in Seoul and Busan were subjects. The data was collected for 20 days between September 13 and October 2, 2004. Two hundred eighty three data sets were used for the final analysis. The fitness of models were tested using AMOS 5. Results: The fitness of hypothetical model was moderate. Procedural Justice (PJ), Interaction Justice (IJ) and Distributive Justice (DJ) had direct effects on Job Satisfaction (JS), Organizational Commitment (OC) and Turnover Intention (TI) in OE, and indirect effects on JS, OC and TI mediated by OCB. The modified model improved with ideal fitness showed the causal relations among OE. In modified model, PJ, IJ and DJ had direct positive effects on OCB and JS and OC in OE, and indirect effects on JS and OC mediated by OCB. JS and OC in OE had a direct negative effect on TI. Conclusion: OCB mediated the relationship between OJ and OE, so the nursing managers should enhance OCB of the nurses in order to improve OE.

Keywords

References

  1. Ackfeldt, A., & Coote, L. V. (2005). A study of organizational citizenship behaviors in a retail setting. Journal of Business Research, 58, 151-159 https://doi.org/10.1016/S0148-2963(03)00110-3
  2. Amyx, D., Bhuian, S., Sharma, D., & Loveland, K. E. (2008). Salesperson corporate ethical values (SCEV) scale: Development and assessment among salespeople. The Journal of Personal Selling & Sales Management, 28, 387-401 https://doi.org/10.2753/PSS0885-3134280404
  3. Bies, R. J., & Moag, J. S. (1986). Interactional justice: Communication criteria of fairness. In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on negotiation in organizations (pp.43- 55). Greenwich, CT: JAI Press
  4. Bragger, J. D., Rodriguez-Srednicki, O., Kutcher, E. J., Indovino, L., & Rosner, E. (2005). Work-family conflict, work-family culture, and organizational citizenship behavior among teachers. Journal of Business and Psychology, 20, 303-324 https://doi.org/10.1007/s10869-005-8266-0
  5. Choi, D. J., & Park, D. G. (2006). The dimensionality and consequences of organizational justice: A meta-analytic review of Korean studies. Korean Journal of Industrial and Organizational Psychology, 19, 193-227
  6. Eun, K. S. (2001). The influencing factors of organizational commitment and turnover related to the equity perception in the mental hospital employees. Unpublished master's thesis, Yonsei University Graduate School of Public Health, Seoul
  7. Greenberg, J. (1990) Organizational justice: Yesterday, today and tomorrow. Journal of Management, 16, 399-432 https://doi.org/10.1177/014920639001600208
  8. Ha, N. S., & Choi, J. (2002). The Relationship among leadership styles of nurse managers, job satisfaction, organizational commit-ment and turnover intention. Journal of Korean Academy of Nursing, 32, 812-822
  9. Jeon, H. S. (2003). A study on the social service workers' organizational citizenship behavior-Focusing on the effects of trust in leader-. Unpublished master's thesis, Ewha Womans University, Seoul
  10. Jeon, H. S., & Kim, M. S. (2004). Influence of leader-member exchange and organizational commitment on organizational citizenship behavior in nursing organization. Journal of Korean Academy of Nursing Administration, 10, 97-107
  11. Jeon, H. S. (2005). Research on the antecedent and consequences of salesperson job satisfaction-Focused on leadership and organizational citizenship-. Korean Business Review, 18, 151-178
  12. Kim, H. G. (2002). A study on the effect of the justice perception on organizational citizenship behavior. Unpublished master's thesis, Kum-oh National Institute of Technology, Daegu
  13. Kim, M. S. (2007). Influence of organizational justice and commitment on organizational citizenship behaviors of nurses. Journal of Korean Academy of Nursing Administration, 13, 481-491
  14. Kim, Y. S. (2004). A study on the high performance work organization and management performance in hotels-Focused on the intermediate role of organization civilization behavior-. Unpublished master's thesis, Kyonggi University, Seoul
  15. Leventhal, G. S. (1980). What should be done with equity theory? New approaches to the study of fairness in social relationships. In K. G. Gergen, M. S. Greenberg, & R. H. Wills (Eds.), Social exchange: Advances in theory and research (pp. 27-55). New York, NY: Plenum Press
  16. Moon, H. K., & Kim, K. S. (2006). A critical review on OCB studies in Korea. Korean Management Review, 35, 609-643
  17. Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behavior: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845-855 https://doi.org/10.1037/0021-9010.76.6.845
  18. Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The management of organizational commitment. Journal of Vocational Behavior, 14, 224-247 https://doi.org/10.2307/3381267
  19. Nam, S. H. (2008). A study on the effects of transformational leadership on organizational citizenship behavior in social welfare organizations. Unpublished doctoral dissertation, Soongsil University, Seoul
  20. Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books
  21. Park, H. T. (1997). Transformational and transactional leadership styles of the nurses administrators and job satisfaction, organizational commitment in nursing service. Journal of Korean Academy of Nursing, 27, 228-241
  22. Park, S. Y. (1993). Employee's performance of the allocation principles and job satisfaction. The Korean Journal of Industrial and Organizational Psychology, 6, 55-91 https://doi.org/10.1177/089484537900600108
  23. Park, W. Y. (2005). The influence of organizational citizenship behavior in the relation of justice and organizational effectiveness perceived by nurses. Unpublished master's thesis, Inje University, Busan
  24. Podsakoff, P. M. & MacKenzie, S. B. (1989). A second generation measure of organizational citizenship behavior. Bloomington, IN: Indiana University
  25. Price, J. L, & Muller, C. W. (1986). Handbook of organizational measurement. Marshfied, MA: Pittman
  26. Scarpello, V., & Campbell, J. P. (1983). Job satisfaction: Are all the parts there? Personal Psychology, 36, 577-600 https://doi.org/10.1111/j.1744-6570.1983.tb02236.x
  27. Song, K. S., Park, B. G., & Choe, M. K. (2003). A meta-analysis on the determinants and moderators of organizational citizenship behavior. Korean Management Review, 32, 1103-1126
  28. Vileta, B. B., Gonzalez, J. V., & Ferrin, P. F. (2008). Person-organization fit, OCB and performance appraisal: Evidence from matched supervisor Salesperson data set in a Spanish context. Industrial Marketing Management, 37, 1005-1019 https://doi.org/10.1016/j.indmarman.2007.11.004
  29. Yafang, T., & Shih-Wang, W. (2008, March). The relationship among job satisfaction, organizational citizenship behavior and turnover intention. Atlanta: Northeast Decision Sciences Institute

Cited by

  1. 조직공정성과 감정성향이 간호사의 직무만족과 이직의도에 미치는 영향 vol.16, pp.3, 2009, https://doi.org/10.11111/jkana.2010.16.3.276
  2. 간호사의 조직시민행동 관련 영향요인: 진성리더십과 조직공정성을 중심으로 vol.20, pp.2, 2009, https://doi.org/10.11111/jkana.2014.20.2.237
  3. Antecedents of organizational citizenship behavior in a sample of Korean manufacturing employees vol.15, pp.1, 2015, https://doi.org/10.1177/1470595814552740
  4. Nurses’ voluntary extra work in the hospital: The role of managers’ decision-making style vol.9, pp.3, 2009, https://doi.org/10.1080/20479700.2016.1142047
  5. 간호사의 자기표현성과 지각된 공정성이 조직사회화에 미치는 영향 vol.23, pp.1, 2009, https://doi.org/10.22705/jkashcn.2016.23.1.053
  6. 조직시민행동이 혁신행동과 이직의도에 미치는 효과 및 자기효능감의 조절효과 vol.19, pp.4, 2017, https://doi.org/10.12812/ksms.2017.19.4.241
  7. HRM practices and the multifaceted nature of organization performance : The mediation effect of organizational citizenship behavior vol.13, pp.3, 2009, https://doi.org/10.1108/emjb-02-2018-0010
  8. How Leader-Member Exchange Affects Knowledge Sharing Behavior: Understanding the Effects of Commitment and Employee Characteristics vol.10, pp.None, 2009, https://doi.org/10.3389/fpsyg.2019.02768
  9. A Study on Distributive and Procedural Justice of Flight Attendant vol.18, pp.3, 2009, https://doi.org/10.15722/jds.18.3.202003.43
  10. 간호단위 관리자의 변혁적 리더십 결과변인에 관한 메타경로분석 vol.50, pp.6, 2009, https://doi.org/10.4040/jkan.20205