• 대한지역사회영양학회지
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• 제9권4호
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• pp.519-527
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• 2004

This study was designed firstly to measure the job satisfaction (JS) levels of personnel engaged in contract food-service management company (CFMC), secondly to compare the job satisfaction levels by personal and company-related characteristics, and thirdly to identify the effects of JS facets on overall job satisfaction. Of 1135 respondents, there were 712 employees in the headquarters and 423 in the branch office. From an analysis on job satisfaction, overall job satisfaction level was 3.22 out of a maximum 5 and the co-worker (3.71) facet of JS was the highest job satisfaction followed by supervision (3.32), work itself (3.26), working condition (3.15), promotion (2.95) and payroll (2.74). In comparison of job satisfaction by personal characteristics, the personnel who were male (p < .01), had associate degrees (p < .01) or long-term careers in foodservice field (p < .05), or were regular employees (p < .01) perceived significantly higher than others for overall JS. In comparison of the job satisfaction by company-related characteristics, overall JS was significant by company scale (p < .01) and by work place (p < .05), but it was not significant by operating group. Finally, on the regression analysis for the effects of JS facets on overall JS, adjusted R2 was 0.534 (p < .001) and all six JS facets, especially payroll, had a positive effect on overall JS significantly (p < .001). Considering that the goal of enterprise on profit-making through customer satisfaction (CS) and the role of personnel on CS at moment of thrust (MOT), the findings confirmed the necessity for continuous internal marketing and human relation management focusing on the lower level of JS facets.

• 재활복지
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• 제22권3호
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• pp.41-68
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• 2018

본 연구는 장애인 임금근로자의 생활만족도를 높이기 위한 방안을 마련하고자 직무적합, 직무만족, 직무몰입이 생활만족도에 미치는 영향을 살펴보고, 생활만족도와의 인과적 관계에 대해 경로분석을 통해 검증한다. 본 연구는 장애인고용패널 8차년도 데이터를 사용하였고, 임금근로자 805명을 대상으로 분석했다. 연구결과, 첫째, 직무적합은 생활만족도에 있어 인간관계만족도와 물질환경만족도 요인에 직접적인 영향을 미치지 않았지만, 직무만족과 직무몰입은 영향을 미치는 것으로 나타났다. 둘째, 직무만족이 인간관계만족도와 물질환경만족도에 이르는 경로에서 직무몰입이 부분 매개효과가 있는 것으로 나타났다. 셋째, 직무적합이 인간관계만족도와 물질환경만족도에 이르는 경로에서 직무만족과 직무몰입은 완전 매개효과가 있는 것으로 나타났다. 그리고 이 경로에서 직무만족과 직무몰입이 이중 매개효과를 보이는 것으로 확인되었다. 이러한 결과를 가지고 직업재활상담의 방향성과 실천적 방안들을 논의하였다.

• 한국식품조리과학회지
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• 제22권2호
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• pp.131-139
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• 2006

This study investigated the effect of a coaching system(CS) on the employee's job satisfaction(JS) between the food service industry conducting and not conducting CS. A total of 342 employees were enrolled and the results were as follow. Firstly, relationship and willingness factors directly affected JS. Indirectly, work and relationship factors affected JS through the willingness factors. Secondly, when JS was compared at the service company conducting CS with that not conducting CS, work and relationship factors directly affected JS in the industry conducting CS, but only the relationship factor indirectly affected JS in the company not conducting CS. In addition, at the food service industry conducting CS, work factor affected willingness and competence factors, and therefore JS was affected indirectly, but relationship factor did not affect the willingness and competence factors. However, in the company not conducting CS, willingness only affected JS indirectly. Work factors directly affected JS, but through competence and willingness factors, work factor indirectly affected JS in the industry conducting CS. In the company not conducting CS, the relationship factor between employees affected the JS. In summary, CS increased JS through its direct effect on the work factor and indirect effect on the willingness and competence factors. Studies about CS are insufficient and CS remains in the introductory stage now, so further studies are necessary.

• 대한안전경영과학회지
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• 제14권2호
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• pp.277-284
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• 2012

This paper reviewed the relationship between job satisfaction and service quality, and the moderating effect of gender in restaurant employee. Based on the responses from 288 employees, the results of multiple regression analysis showed that intrinsic job satisfaction(JS) and extrinsic job satisfaction effect positively on all service quality factors(tangibles, reliability, responsiveness, empathy). The results of moderating analysis showed that intrinsic JS effects positively on all service quality factors irrespective of gender, but the positive effect of extrinsic JS on tangibles and empathy is more positive in female than in male employee.

• 한국직업건강간호학회지
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• 제20권3호
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• pp.231-239
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• 2011

Purpose: The purpose of this study was to identify the differences and relationships among knowledge, attitudes, skill, self-efficacy (SE), and Job satisfaction (JS) of healthcare managers (HMs) participated in the 4 kinds of continuing education. Methods: The subjects were 152 HMs. Data were analyzed by Mann-Whitney U test, Kruskal-Wallis H test, and partial correlation. Results: There were significant differences in knowledge according to the amount of healthcare management experience (HME) and the training program level (TPL); in the attitudes according to gender, age, and the TPL; in the skill according to the amount of HME and the TPL; and in SE according to gender and the TPL. There was no significant difference in JS according to general characteristics. There were significant positive correlations among knowledge, attitudes, skill, SE, and JS. Conclusion: The TPL was identified as a significant common variable that affects all variables apart from JS. According to these results, knowledge, attitudes, skill, and SE are considered as intrapersonal constructs, whereas JS is considered as an organizational construct. Therefore, in order to improve the quality of healthcare management, organizational strategy to enhance job satisfaction of HMs are recommended.

• 디지털융복합연구
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• 제15권9호
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• pp.155-165
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• 2017

본 연구는 공공기관에서 공공봉사동기(PSM)이 구성원의 직무만족(JS)과 인지된 직무성과(PJP)에 미치는 직접적인 영향을 확인함과 동시에 간접적으로 종속변수에 영향을 미치는데 기여하는 매개변수의 존재와 효과를 파악하고자 하였다. 특히 매개변수로 활용된 구성원과 조직의 적합성 개념(POF)은 인사제도의 적합성으로 정의함으로써 PSM와 개인 및 조직 효과성 사이에서 인사제도 적합성의 영향력을 파악하였다. 이에 창원시 보건소 구성원을 대상으로 진행된 설문자료를 토대로 정량적 분석을 실시하고 다음과 같은 결과를 확인할 수 있었다. 첫째, 통합된 공무 조직에서의 PSM은 JS와 PJP에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, PSM은 조직구성원의 JS와 PJP를 높여주지만, POF의 역할도 유의미함을 확인하였다. 이를 통해 PSM은 구성원과 조직 간 제도적 적합성을 통해 직무만족과 업무성과의 향상을 기대할 수 있다는 결론을 도출 할 수 있다.

• The Journal of Asian Finance, Economics and Business
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• 제9권1호
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• pp.259-271
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• 2022

The role of Islamic spirituality in the relationship between organizational justice (OJ) and job satisfaction is investigated in this study (JS). The three components of OJ in this study are distributive, procedural, and interactional justice. Islamic spirituality (IS) is founded on piety values, and IS was used as a moderating factor in this study to alter the link between OJ and JS among Malaysian employees of small and medium enterprises (SMEs). Four hundred sets of the questionnaire were issued using a simple random selection procedure, yielding 276 completed responses, suggesting a 69 percent response rate. Multiple Linear Regression Analysis (MLRA) was used to test the proposed relationships. The findings of the study demonstrate that the three OJ aspects have a considerable impact on employee JS, indicating the significance of these elements in ensuring that employees are satisfied with their jobs. IS, on the other hand, had no effect on the link between the OJ dimensions and JS. This research has added to the existing body of knowledge by giving further empirical evidence on the impact of OJ aspects on employee JS in SMEs, notably in Malaysia.

• 대한간호학회지
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• 제39권2호
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• pp.229-236
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• 2009

Purpose: This study was a secondary analysis to verify the mediating role of organizational citizenship behavior (OCB) between organizational justice (OJ) and organizational effectiveness (OE) in nursing organizations. Methods: The RN-BSNs and their colleagues in Seoul and Busan were subjects. The data was collected for 20 days between September 13 and October 2, 2004. Two hundred eighty three data sets were used for the final analysis. The fitness of models were tested using AMOS 5. Results: The fitness of hypothetical model was moderate. Procedural Justice (PJ), Interaction Justice (IJ) and Distributive Justice (DJ) had direct effects on Job Satisfaction (JS), Organizational Commitment (OC) and Turnover Intention (TI) in OE, and indirect effects on JS, OC and TI mediated by OCB. The modified model improved with ideal fitness showed the causal relations among OE. In modified model, PJ, IJ and DJ had direct positive effects on OCB and JS and OC in OE, and indirect effects on JS and OC mediated by OCB. JS and OC in OE had a direct negative effect on TI. Conclusion: OCB mediated the relationship between OJ and OE, so the nursing managers should enhance OCB of the nurses in order to improve OE.

• Advances in nano research
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• 제15권3호
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• pp.277-283
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• 2023

This research aims to explore factors influencing creativity among the employees of nanotechnology companies. Further, this survey aimed to investigate the role of psychological capital (PS), job satisfaction (JS) and corporate social responsibility (CSR) as sources to foster creativity. Participants included 375 employees of nanotechnology companies in China. Sequential mediation analysis revealed that creativity was significantly influenced by psychological capital, job satisfaction and corporate social responsibility. Furthermore, not only psychological capital, job satisfaction and corporate social responsibility were directly and indirectly related to creativity but also explained 67.35% variance of it. It seems that having more psychological resources, more well-being and good feelings concerning performance in the workspace and the efforts of companies to improve employee welfare are among the most important factors in increasing employee creativity. Our findings can help companies, especially nontechnology companies, in focusing on factors fostering the creativity of employees, because creativity enhances and promotes the performance and success of companies.

• 한국산학기술학회논문지
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• 제21권4호
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• pp.400-409
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• 2020

본 연구는 임상간호사의 감정노동과 직무만족 관계에서 긍정심리자본의 매개효과를 확인하기 위한 서술적 조사 연구이다. 2016년 9월 7일부터 2016년 9월 23일까지 D시 소재 2개의 종합병원 간호사 274명을 대상으로 구조화된 설문지를 통하여 일반적 특성, 감정노동, 직무만족 및 긍정심리자본을 조사하였다. 통계처리는 SPSS 21.0 프로그램을 이용하여 서술적 통계, 분산분석 및 다중회귀분석을 하였으며, 감정노동과 직무만족 관계에서 긍정심리자본의 매개효과는 Baron & Kenny의 3단계 절차를 이용한 위계적 회귀분석으로 검증하였다. 감정노동과 직무만족(r=-.36, p<.001), 감정노동과 긍정심리자본(r=-.25, p<.001)은 음의 상관관계가 있었으며, 직무만족과 긍정심리자본(r=.47, p<.001)은 양의 상관관계가 있었다. 또한 긍정심리자본은 감정노동과 직무만족 관계에서 부분매개효과(z=-3.44, p=.001)가 있는 것으로 나타났다. 본 연구결과를 토대로 임상간호사의 감정노동을 감소시키고 긍정심리자본을 강화하여 직무만족을 높일 수 있는 조직적 중재 프로그램 개발과 그 효과를 밝히는 연구를 제언한다.