• 제목/요약/키워드: job performance level

검색결과 471건 처리시간 0.027초

기록물관리 전문요원의 직무만족도에 관한 연구 (A Study on Job Satisfaction of Records Managers)

  • 유현경;김수정
    • 기록학연구
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    • 제47호
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    • pp.95-130
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    • 2016
  • 본 연구의 목적은 기록물관리 전문요원의 직무만족도를 조사하고 직무만족도에 영향을 미치는 요인들을 파악함으로써 이들의 직무만족도를 향상시킬 수 있는 방안을 모색하는 것이다. 이를 위한 보다 구체적인 연구 질문은 첫째, 기록물관리 전문요원의 전반적인 직무만족도는 어떠한가, 둘째, 기록물관리 전문요원의 개인적 특성에 따라 직무만족에 영향을 미치는 요인에 차이가 있는가, 셋째, 직무만족도에 가장 큰 영향을 미치는 요인은 무엇인가로 설정하였다. 연구 방법은 문헌조사 및 기록물관리 전문요원들을 대상으로 설문조사 및 면담을 실시하였다. 설문 문항은 직무만족과 관련된 이론에서 내용이론 중 허즈버그(Herzberg)의 2요인이론과 과정이론 중 애덤스(Adams)의 공정성이론을 기본으로 하였으며, 설문문항을 구성하기 위하여 박병용(2012)의 연구를 참고하였다. 현직에 있는 기록물관리 전문요원 60명을 대상으로 실시한 설문조사 결과는 통계프로그램인 SPSS for Windows ver. 20.0을 이용하여 분석하였다. 추가적으로 설문조사 대상자 중 2명의 기록물관리전문요원들과 면담을 실시하여 직무불만족사항과 개선방안에 대한 의견을 수집하였다. 통계 분석 결과는 다음과 같다. 첫째, 조사대상자의 전반적인 직무만족도는 평균 3.2로 조금 만족하는 수준을 보였으며, 근무기간, 기록관리 담당 인원수, 이전 공직근무 경력 등의 개인적 특성에 따라 직무만족도에 차이가 있는 것으로 밝혀졌다. 둘째, 허즈버그의 2요인 이론에서 제시한 바와 같이 동기요인(만족요인)이 위생요인(불만족요인)에 비해 기록물관리 전문요원의 직무만족도에 더 큰 영향을 주는 것으로 나타났다. 세부적으로는 동기요인에 해당하는 '직업의식' 요인의 영향력이 가장 큰 것으로 나타났다. 이상의 통계분석과 면담 결과를 바탕으로 하여 본 연구는 기록물관리 전문요원의 직무만족도 개선방안을 다음과 같이 제안하였다. 첫째, 기록관리에 관한 기관 내부 직원들을 포함한 외부의 인식을 개선해야 한다. 조사대상자들의 응답을 종합해보면 직무에 대한 불만족은 대부분 기록관리에 대한 인식 부족에서 비롯되었다. 따라서 기관장, 국가기록원, 기록물관리 전문요원 모두가 인식 제고를 위해 노력해야 한다. 특히 기록연구사 개인의 적극적인 노력을 통해 처리과의 관심을 유도해야 한다. 둘째, 기록관리전문가로서 정체성을 확립해야 한다. 이를 위해 재교육을 통한 전문가로서의 역량을 강화하고, 소수직렬로서 관료제 사회 안에서 행정가로서만 자신을 인식하는 것에서 벗어나 자신의 직무의 중요성을 인식하며, 다양한 기록공동체 활동에 적극 참여하여 개인의 한계를 뛰어넘어야 한다.

진정성 리더십이 중국의료기관에 종사하는 구성원들의 심리적 웰빙에 미치는 영향: 관계갈등과 직무스트레스의 매개효과 (The Effect of Authentic Leadership on Psychological Well-Being: The Mediating Effect of Relational Conflict and Job Stress)

  • 왕러;김수
    • 디지털융복합연구
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    • 제20권5호
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    • pp.129-138
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    • 2022
  • COVID-19가 중국에서 전파된 이후에 중국의 의료 종사자들은 지속해서 감염될 위험과 강도 높은 업무로 인해 직무스트레스를 받고 있다. 이러한 문제는 심리적 웰빙이 감소시키는 주요 원인이다. 심리적 웰빙은 구성원의 행동에 영향을 미치고 직무성과가 영향을 줄 수 있다. 진정성 리더십은 구성원의 심리적 웰빙을 높일 수 있다. 그래서 본 연구는 구성원의 심리적 웰빙에 초점을 맞추고 진정성 리더십은 구성원들의 심리적 웰빙에 영향을 미치는 과정에서 상사와 의 갈등과 직무스트레스의 매개 역할을 규명하고 매개효과를 검증하였다. 이를 검증하기 위해 본 연구는 의료기관에 근무하는 314명의 구성원을 대상으로 실증연구를 하였다. 분석결과를 통해 진정성 리더십이 구성원의 심리적 웰빙을 높이는 과정에서 직무스트레스가 부정적 매개효과로 작용해 웰빙에 영향을 미친다. COVID-19 시대 맥락에서 본 연구는 의료진의 심리적 웰빙을 개선함으로써 그들의 심리적 웰빙의 수준을 향상하게 시키는 데 도움이 된다.

병원 인사고과의 공정성지각 영향 요인에 관한 연구 (Study on Antecedents and Consequences of Perceived Justice of the Performance Appraisals in Hospital Organization)

  • 이종효;안상윤
    • 한국병원경영학회지
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    • 제14권4호
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    • pp.103-123
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    • 2009
  • The purpose of this study is to investigate antecedents and consequences of perceived justice of performance appraisals, which is classified as distributive and procedural justice, in hospital organization. The results of this study are summarized as follows. First, for distributive justice of performance appraisals, the influential factors are the pertinence of performance appraisal method, the opportunity of self-reporting, the availability of performance appraisal, and the feedback of performance appraisal. For the procedural justice of performance appraisals, they are the leadership style of performance appraisers, the ratee-rater exchange relationship, the pertinence of performance appraisal method, the opportunity of self-reporting, and the feedback of performance appraisal. Second, the perceived justice weakly affects outcome variables, organizational commitment and job satisfaction. By these results, the performance appraisal system needs to be changed in order to enhance distributive justice through the improvement of suitable methods of the performance appraisal, the opportunity of self-reporting, the availability of performance appraisal, and the feedback of performance appraisals. If it is difficult to increase the level of distributive justice due to the environmental restrictions in hospitals, the way to enhance the procedural justice more than the distributive one should be considered.

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산업장 교대근무 근로자의 건강증진행위 예측요인 (Predictive Factors of Health promotion behaviors of Industrial Shift Workers)

  • 김영미
    • 한국직업건강간호학회지
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    • 제11권1호
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    • pp.13-30
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    • 2002
  • Industrial shift workers feels suffer mental stresses which are caused by unfamiliar day sleep, noisy environment, sleeping disorder by bright light, unusual contacts with family, difficulty in meeting with friends or having formal social meetings and other social limitations such as the use of transportation. Such stresses influence health of the workers negatively. Thus the health promotion policy for shift workers should be made considering the workers' ways of living and shift work specially. This study attempted to provide basic information for development of the health promotion program for industrial shift workers by examining predictive factors influencing health promotion behaviors of those workers. In designing the study, three power generation plants located in Pusan and south Kyungsang province were randomly selected and therefrom 280 workers at central control, boiler and turbine rooms and environmental chemistry parts whose processes require shift works were sampled as subjects of the study. Data were collected two times from September 17 to October 8, 1999 using questionnaires with helps of safety and health managers of the plants. The questionnaires were distributed through mails or direct visits. Means for the study included the measurement tool of health promotion behavior provided by Park(1995), the tool of self-efficacy measurement by Suh(1995), the tool of internal locus of control measurement by Oh(1987), the measurement tool of perceived health state by Park(1995) and the tool of social support measurement by Paek(1995). The collected data were analyzed using SPSS program. Controlling factors of the subjects were evaluated in terms of frequency and percentage ratio Perceived factors and health promotion behaviors of the subjects were done so in terms of mean and standard deviation, and average mark and standard deviation, respectively. Relations between controlling and perceived factors were analyzed using t-test and ANOVA and those between perceived factors and the performance of health promotion behaviors, using Pearson's Correlation Coefficient. The performance of health promotion behaviors was tested using t-test, ANOVA and post multi-comparison (Scheffe test). Predictive factors of health promotion behavior were examined through the Stepwise Multiple Regression Analysis. Results of the study are summarized as follows. 1. The performance of health promotion behaviors by the subjects was evaluated as having the value of mean, $161.27{\pm}26.73$ points(min.:60, max.:240) and average mark, $2.68{\pm}0.44$ points(min.:1, max.:4). When the performance was analyzed according to related aspects, it showed the highest level in harmonious relation with average mark, $3.15{\pm}.56$ points, followed by hygienic life($3.03{\pm}.55$), self-realization ($2.84{\pm}.55$), emotional support($2.73{\pm}.61$), regular meals($2.71{\pm}.76$), self-control($2.62{\pm}.63$), health diet($2.62{\pm}.56$), rest and sleep($2.60{\pm}.59$), exercise and activity($2.53{\pm}.57$), diet control($2.52{\pm}.56$) and special health management($2.06{\pm}.65$). 2. In relations between perceived factors of the subjects(self-efficacy, internal locus of control, perceived health state) and the performance of health promotion behaviors, the performance was found having significantly pure relations with self-efficacy (r=.524, P=.000), internal locus of control (r=.225, P=.000) and perceived health state(r=.244, P=.000). The higher each evaluated point of the three factors was, the higher the performance was in level. 3. When relations between the controlling factors(demography-based social, health-related, job-related and human relations characteristics) and the performance of health promotion behaviors were analyzed, the performance showed significant differences according to marital status (t=2.09, P= .03), religion(F=3.93, P= .00) and participation in religious activities (F=8.10, P= .00) out of demography-based characteristics, medical examination results (F=7.20, P= .00) and methods of the collection of health knowledge and information(F=3.41, P= .01) and methods of desired health education(F=3.41, P= .01) out of health-related characteristics, detrimental factors perception(F=4.49, P= .01) and job satisfaction(F=8.41, P= .00) out of job-related characteristics and social support(F=14.69, P= .00) out of human relations characteristics. 4. The factor which is a variable predicting best the performance of health promotion behaviors by the subjects was the self-efficacy accounting for 27.4% of the prediction, followed by participation in religious activities, social support, job satisfaction, received health state and internal locus of control in order all of which totally account for 41.0%. In conclusion, the predictive factor which most influence the performance of health promotion behaviors by shift workers was self-efficacy. To promote the sense, therefore, it is necessary to develop the nursing intervention program considering predictive factors as variables identified in this study. Further industrial nurses should play their roles actively to help shift workers increase their capability of self-management of health.

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출연(연)의 경력개발제도(CDP)와 경력정체성의 관계 (The Relationship between Career Development Practice and Career Plateaus in the Government Sponsored Institutions)

  • 차종석;박오원;이병헌
    • 기술혁신연구
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    • 제19권2호
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    • pp.1-23
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    • 2011
  • 일반적으로 직원들이 자신의 경력이 정체되어 있다고 인식하게 되면 직무몰입 및 직무만족도가 낮아지고 이는 궁극적으로 성과에 부정적인 영향을 미치게 된다. 특히, 연구개발 업무와 같이 고도의 전문적인 지식이 필요한 직무에서는 경력개발이 더욱 중요한 의미를 가진다. 기존 연구들이 경력정체성의 부정적 결과에 연구의 초점을 두었다면 본 연구는 경력정체성의 선행요인을 파악하는데 중점을 두고 있다. 본 연구에서는 경력정체성의 선행 요인을 조직수준 변수와 개인수준 변수로 구분한 후 각각의 변수가 경력정체성에 미치는 직접효과 및 변수들간의 상호작용 효과를 분석하였다. 국내 정부출연연구소 연구원 및 행정직을 대상으로 실증 분석한 결과, 경력개발제도와 타 기관 근무경험은 경력정체성과 부(-)의 관계를 보였으며, 연령은 경력정체성과 정(+)의 관계를 보였다. 또한 경력개발제도와 타 기관 근무경험간의 상호작용도 유의적인 결과를 보였다.

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교육서비스 품질이 관계관리에 미치는 영향: 서비스 유통 관점에서 (Effects of Education Service Quality on Relationship Management from the Service Distribution Perspective)

  • 조현진
    • 유통과학연구
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    • 제13권3호
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    • pp.41-49
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    • 2015
  • Purpose - Universities are placing a greater emphasis on relationship management as a source of competitive advantage due to increasingly competitive environments and social changes. The purpose of this study is to analyze the relationships among education service quality, relationship quality, and relationship performance from the perspective of service distribution. In other words, this study is focused on the role of education service quality with regard to relationship management. In this study, education service quality is divided into lecture, job assistance, student-faculty interaction, student-student interaction, facility welfare, and scholarship welfare quality components; relationship quality is composed of satisfaction and commitment; and relationship performance is divided into recommendation and defection intentions. Research design, data, and methodology - This study aims to identify how the various elements of education service quality affect satisfaction. Further, it aims to test the relationships among satisfaction, commitment, recommendation intentions, and defection intentions. Distribution and marketing students were randomly selected for the experiment. Out of the 380 administered questionnaires, a total of 361 respondents provided complete and usable data. The sample consisted of 232 males (64.3%) and 129 females (35.7%). The variables of the proposed model were measured through assessments that were measured on a 5-point Likert scale. Using Lisrel 8.7, a structural model was analyzed and the path coefficients were estimated. Results - The overall fit of the model was acceptable (χ2=1121.8 (df=603, P=0.00), GFI=0.967, NFI=0.974, CFI=0.981, RMR=0.021). The results generally supported the hypothesized relationships of the proposed model, except for Hypothesis 1. First, lecture, job assistance, student-faculty interaction, student-student interaction, and facility welfare quality were revealed to have positive effects on satisfaction. In particular, lecture and facility welfare quality had the strongest effects on satisfaction. However, scholarship welfare quality did not significantly affect satisfaction; this means that Hypothesis 3-2 was not supported. Second, satisfaction was positively related to commitment and recommendation intentions but it was negatively related to defection intentions. Third, commitment was positively related to recommendation intentions but it was negatively related to defection intentions. Conclusions - This study emphasizes the influence of education service quality on satisfaction in the long-term. In addition, this research has the following implications for university relationship management. First, the findings suggest that the various dimensions of education service quality have differing effects on satisfaction. In particular, lecture and facility welfare quality are found to be the most important factors in increasing the level of satisfaction. Therefore, university managers need to prioritize enhancing lecture quality and upgrading educational facilities. Second, satisfaction also improves through job assistance systems and opportunities for social interactions. Therefore, university managers should reinforce their job skills programs and should provide opportunities for social relationships to develop. Finally, it is important for university managers to take a relationship approach to maximizing relationship performance. Therefore, university managers should work to increase student recommendations and prevent their defections based on satisfaction and commitment.

컴파일방식 시뮬레이션 기법을 이용한 ASIP 어셈블리 시뮬레이터의 성능 향상 (Performance Improvement of ASIP Assembly Simulator Using Compiled Simulation Technique)

  • 김호영;김탁곤
    • 한국시뮬레이션학회논문지
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    • 제12권2호
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    • pp.45-53
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    • 2003
  • This paper presents a retargetable compiled assembly simulation technique for fast ASIP(application specific instruction processor) simulation. Development of ASIP which satisfies design requirements in various fields of applications such as telecommunication, wireless network, etc. needs formal design methodology and high-performance relevant software environments such as compiler and simulator In this paper, we employ the architecture description language(ADL) named ${HiXR}^2$ to automatically synthesize an instruction-level compiled assembly simulator. A compiled simulation has benefit of time efficiency to interpretive one because it performs instruction fetching and decoding at compile time. Especially, in case of assembly simulation, instruction decoding is usually a time-consuming job(string operation), so the compiled simulation of assembly simulation is more efficient than that of binary simulation. Performance improvement of the compiled assembly simulation based on ${HiXR}^2$ is exemplified with an ARM9 architecture and a CalmRISC32 architecture. As a result, the compiled simulation is about 150 times faster than interpretive one.

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치과의료기관 종사자의 치과의료기관 평가제도에 대한 수용에 관한 연구 - 감염관리 부문을 중심으로 - (A Study on Dental Hospital Staff's Acceptance toward the Dental Institutions Accreditation System - A Study of Infection Management Part -)

  • 송영채;김상만;엄기현;장성일
    • 한국병원경영학회지
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    • 제15권3호
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    • pp.123-142
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    • 2010
  • The Government is going to enforce assessment of dental institutions in addition to assessment of medical institutions so that it can provide good-quality medical service to people having much interest in quality of medical service. But the empirical research on the assessment of dental institutions which is still in a model assessment stage, is insufficient. Accordingly, the present research aims to help dental institutions preparing the main assessment by researching an acceptance level of workers of dental institutions in a process performing assessment of dental institutions, based on the preceding researches that the perceived utility has influence on implementation intention. The present research proved the influence that job relevance, result demonstration, usability and education & training of workers and manager's leadership of an infection management part affects perceived utility and implementation intention. As a research result, all the job relevance, result demonstration, usability have a positive(+) influence on perceived utility and implementation intention, and the influence of job relevance most affects especially. The leadership and education & training have influence on what workers get to have implementation intention after perception of utility of infection management according to the order. According to the above results, it can be understood that medical institutions preparing for assessment of dental institutions take charge of the assessment part having high relevance with work of workers and need to make a manager ordering performance of its assessment be able to foster a leadership for improving effectiveness of assessment performance.

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보건소의 사업성과에 관련된 요인 (Factors Related to the Output of Health Centers)

  • 차병준;박재용
    • 보건행정학회지
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    • 제6권1호
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    • pp.29-58
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    • 1996
  • This study was conducted to identify the factors that affect the output of health conters. An analystical model employed in this study was developed by modifying 'input-output model' and 'organizational behavior model'. Data were collected form two source; the 1995 report of thealth center which was submitted to the Ministry of Health and Welfare and a mail survey questionary of officers at health center, including 66 directors and 1,768 staffs of the health centers in southern region. The major findings are as follows: That analysis has identified the factors associated with dependent variables: medical services provided by the health center and health program performance(HPP). The number of primary medical facilities was negatively associated with health center performance while the number of staffs, job satisfaction, and professional background of health center directors were positively associated. These independent variables accounted for 40.1% of the variance of dependent variables. The variance of HPP was significantly explained by the number of health subcenter and primary health post, priority level of public health program by hief executive officers(CEOs) and legislator. A significant relationship was found between leadership types of health center directors and the performance of maternal and child health program. Considering these results, the authors suggested that the role in medical care service of health center in the should be rearranged at local level because medical care service of the health center is competing with primary medical facilities in the same region. It is also suggested that educational efforts be made to improve leadership of the health center directors and concern with public health program by the CEOs and legislators of local governments.

건강가정지원센터 아이 돌봄 활동가의 '돌봄 노동' 방향성 연구 (A Study on 'Care Work' Directionality of Child Care Helper in Healthy Family Support Centers)

  • 이은주;전미경
    • 가정과삶의질연구
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    • 제32권2호
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    • pp.27-40
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    • 2014
  • The purpose of this study is to examine the motive of participating in the care work, the overall cognition survey for the care work and the infant care practice areas required in the care work for the child care helpers who activate in the care work, and search for methods of specializing infant care and care experiences on the results. Results of study showed that firstly, middle- or the late middle-age women participated in the care worker recognized care work as productive labor to create economic value and that secondly, the child care helpers' recognition degree of self-development and job satisfaction through performance of care work was wholly high level and that there was will of participation in training for self-development but actual participation rate was low due to restrictions by general conditions. Thirdly, the infant care practice areas and their particular contents that the child care helpers recognized in the care work necessary were highly shown in the whole. The requested level of education for safety management, play guidance, humanity guidance for infant and child was high. Point to discuss is that occupation stability and occupation image must be raised through the public job-hunting system for the child care helpers. In addition, a tailor-made education support suitable for the child care helpers' career stage is needed. Education support by the performance of infant care practice area and the educational requirements must be provided to major rearers to ensure that they can function as behavioral and emotional supporters. Finally, a support system for continuous self-management.