• Title/Summary/Keyword: job attitude

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A Study on the Relationship between Agricultural Extension Educators' Perception of Organizational Climate and their Attitude toward Job (농촌사회교육요원(農村社會敎育要員)의 조직풍토(組織風土) 지각(知覺)과 직무태도(職務態度)의 관련성(關聯性) 연구(硏究))

  • Suh, Gyu-Sun;Cheong, Ji-Woong
    • Journal of Agricultural Extension & Community Development
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    • v.1 no.1
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    • pp.37-45
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    • 1994
  • This study was conducted to investigate the organizational climate of the agricultural extension education agencies and its influence on their educators` attitude toward job in Korea. The specific objectives of the study were 1) to identify the educators` perception of the organizational climate in the agricultural extension education agencies, and 2) to determine whether or not the educators` perception of the organizational climate influnce on their attitude toward job. Organizational climate has bees defined by many scholars as the properties of the social psychological environment perceived by organization members. There are various theoretical interpretations offered by die scholas about the effect of organizational climate upon organization members` behavior. Through a series of the theoretical reviews, this study could draw more than twenty variables in four types of organizational climate which might be perceived by the educators of agricultural extension education agencies and might influence upon their attitude toward job. The data were collected mainly through questionnaires sent to the responsible officers for administering the questionnaires for all adult educators of 30 agricultural extension education agencies randomly sampled from the population of 190 agencies. After data cleaning, a total of 629 responded questionnaires were analyzed for the study. The statistical methods used in the study were percentile, correlation, one way analysis of variance and multiple regression analysis. The two major findings of the study were as follows : 1. The organizational climate of agricultural extension education agencies were classified into four types : 1) democratic-autonomous, 2) cooperative-friendly, 3) achievement-oriented, and 4) bureaucratic-authoritarian. Among these of organizational climates, the cooperative-friendly one was most positively but the bureaucratic-authoritarian one was least positively perceived by the educators. 2. The educators` potion of the organizational climate and their attitude toward job were significantly correlated. The educators` perception of the organizational climate explained 41 percent of the variance of their attitude toward job in a multiple regression analysis In particular, the perception of the achievement oriented type of the organizational climates alone explained 34 percent of the variance of the favorable attitude.

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Exploring Job Attitude of Service Employee and Its Impact on Customer Orientation in the Food Industry - Focusing on Daejeon Restaurants -

  • Jeon, Hyeon-Mo;Kim, Jung-Soo
    • Culinary science and hospitality research
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    • v.22 no.6
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    • pp.87-97
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    • 2016
  • The purpose of this study was to explore the effects of job attitudes from the professional restaurant service organization on customer orientation. Using a self-administered questionnaire, data was collected from service employees of professional restaurants. Survey was conducted 20 days from October 11, 2015 to October 30, 2015. Total of 200 questionnaire were distributed and 185 samples were collected and used in the data analysis after excluding 15 unfaithfulness answers. SPSS 18.0 statistical program were used to analyze samples. The result indicated significant and positive impacts between job attitude and its sub-factors(i.e., job satisfaction, organizational commitment) on customer orientation.

A Study on Call Center Callers' Job Attitude and Turnover Intention

  • Lee, Seok-In;Lee, Su-Wha
    • International Journal of Contents
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    • v.5 no.3
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    • pp.1-7
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    • 2009
  • The importance and the value of call center callers are increasing since they play very crucial roles as representatives of their companies at the closest contact point with customers. However, they have low satisfaction at work and are more likely to leave their jobs due to the fact that they are exhausted from heavy work load; they provide less pay and less chance for promotion than other jobs in the same industry. The high turnover costs companies high expenses on finding and training new callers. In the mean time, customer satisfaction may drop and it can give the customers negative image of the company. Therefore, solutions are required to keep the turnover of call center callers to the minimum. In this study, call center employees in Gwangju area were investigated for their job attitude and turnover intention. Based on the results, several implications are suggested.

Survey and Analysis about the Safety Perception and Attitude of Managers in Construction Site (건설현장 관리자의 안전의식 조사 분석)

  • Choi, Jin-Woo;Park, Chan-Sik
    • Journal of the Korean Society of Safety
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    • v.29 no.4
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    • pp.97-102
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    • 2014
  • The aim of this study is to survey and analyze the safety perception and attitude of the construction managers for the purpose of contributing to the construction industry accident prevention by inducing safety behaviors of managers. The data analysis found that there were significant differences on safety perception and attitude depending on job positions. This survey found that job position and career affect the safety perception and attitude of manager. Further analysis revealed job position has more an effect on it than career. Therefore, in order to improve the safety perception and attitude of managers, it is effective to put managers more responsibility on safety.

What Factors Affect on the Job Involvement of S/W Development Workers in the Small and Medium IT Enterprises (중소IT기업 S/W 개발인력의 직무몰입 영향요인에 관한 연구)

  • Kang, Juong-Hyun;Jeong, Dae-Yul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.8
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    • pp.3460-3469
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    • 2012
  • The purpose of this paper is to find the factors that affect on the job involvement of S/W developer in the small and medium IT companies. We suggested structural model with two mediating variables, role conflicts and attitude of workers. The model considered job competency(job knowledge, technological competences, and communication skill) as independent variables which affect on the mediating variables directly and final dependent variable indirectly. The hypotheses tests showed that the job knowledge affected negatively on the role conflicts as the hypothesis assumed, but technological competences affected positively(reserve direction) on the role conflicts. This finding means that the more he/she has good job skill and technologies, the more does he required to do many things in the organization. The results of path analysis showed that attitude of workers mediated between the role conflicts and job involvement significantly. We concluded that although the workers are suffered from the role conflicts, it could be mitigated by their job knowledge and the favorite attitude toward their job, and finally they could more involve in their job.

Middle-aged employed men's attitudes toward retirement and plans for post-retirement life (중년기 직장 남성의 퇴직에 대한 태도와 퇴직 후 생활 계획)

  • 이승아
    • Journal of the Korean Home Economics Association
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    • v.36 no.5
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    • pp.125-135
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    • 1998
  • The purpose of this study is to investigate the overall levels of the middle-aged employed men's attitudes toward retirement and plans for post-retirement life, and to explore the relative effects of personal, family, and job characteristics on retirement attitude and the level of retirement plan. The data were collected from the 438 middle-aged (ranging from 41 to 50) employed men through the structured questionnaires. The data were analyzed using frequency, percentile, average, standard deviation, and multiple regression analysis. The results of the data analysis show that most of the respondents had neither positive nor negative attitude toward retirement and the level of planning for post-retirement life was slightly higher than average score on the scale. Next, the positive attitudes of middle-aged employed men toward retirement were observed from those who have higher education, larger household income, higher job security and lower job stress respondents who hold professional, administrative, or official jobs were more positive toward retirement than those who hold professional, administrative, or official jobs were more positive toward retirement than those who hold manufacturing or sales job. A well-planned post-retirement life was found among those who have better health, higher job satisfaction, job security and job orientation. Job characteristic variables such as job security and job satisfaction showed stronger impact than personal or family ones on the attitude toward retirement and the level of retirement planning. Household income and health also had significant effects.

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Analysis of Factors Affecting Satisfaction on Job of Long-Term Care Worker : Attitude of providing care services as a Mediators (요양보호사의 업무만족도에 미치는 영향요인분석 : 요양서비스 제공 태도를 매개하여)

  • Kim, Hye-Gyeong;Jeong, Jae-Yeon;Yoon, In-Hye;Lee, Hae-Jong
    • Korea Journal of Hospital Management
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    • v.25 no.2
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    • pp.14-24
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    • 2020
  • Purposes: The purpose of this study is to analyze the factor of affecting on job satisfaction by mediating attitude of care service. Methodology: (1)Identify socio-demographic characteristics, work characteristics, the elderly support period, the presence of education related to the elderly, the presence of service associated with the elderly, and significant factors of the research subjects. (2)Identify changes in the number of education and services before and after obtaining a caregiver qualification. (3)Identify the attitude of providing care services and job satisfaction according to the characteristics of the research subjects. (4)Identify the direct and indirect factors influencing job satisfaction by mediating the service attitudes of the research subjects. Findings: First, age factors have positive effects and the volunteering experience have negative effects on job satisfaction by mediating attitude of care service. Although the number of education class has increased after qualification, educational factors had no significant effect. Second, the longer elderly support period had a positive effect on job satisfaction. Practical Implications: This study is meaningful in that it identifies the direct and indirect impacts on job satisfaction through care attitudes. In the future, it will be necessary to pay attention to improving the quality of long-term care services by analyzing the influence factors more.

Effect of QUMR to Job Attitude and Job Performance (노사관계의 질이 직무태도와 직무성과에 미치는 영향)

  • Kim, Chan-Jung
    • The Journal of the Korea Contents Association
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    • v.9 no.3
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    • pp.204-214
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    • 2009
  • The main purpose of this study is to examine the effect of QUMR to job attitude and job performance from a industrial relations management point of view. Concretely, it is confirmed whether there are effects of QUMR to organizational commitment, turnover intention and job performance of employee and whether there is a moderating effect of union membership status between QUMR and organizational commitment, QUMR and turnover intention, QUMR and job performance of employee. As a result of this study, firstly, there is a positive effect of QUMR to organizational commitment. Secondly, QUMR effects to turnover intention negatively. Thirdly, QUMR effects to job performance positively. Lastly, there is no moderating effect according to union membership status. On the basis of these study results, I suggested alternatives of business strategy for effective industrial relations management.

The Effect of Retirement Attitude of Middle-aged Employees on Retirement Preparation and Job Satisfaction (중년직장인의 퇴직태도가 퇴직준비와 직무만족도에 미치는 영향)

  • Jung, Kyung-Hwa
    • Industry Promotion Research
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    • v.6 no.1
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    • pp.43-53
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    • 2021
  • This thesis is a study to verify whether the attitude toward retirement perceived by middle-aged workers has a significant effect on retirement preparation and job satisfaction for middle-aged workers in their 40s to 50s working in Seoul and the metropolitan area. As a result, it was found that the forced frustration during the retirement attitude of middle-aged workers had a significant negative (-) effect only on the finances and family of retirement preparation. A new start was found to have a significant positive (+) effect on all sub-variables of retirement preparation. In the second hypothesis, the influence of job satisfaction, it was found that old-age breaks and new start of retirement attitude had a significant positive (+) effect on job satisfaction. As a result, it can be seen that the attitude toward retirement of middle-aged workers who are about to retire has a significant influence on retirement preparation and job satisfaction.

The Influence of Sales-force System on Salesperson's Job Attitude and Sales Performance (영업통제시스템이 판매사원의 직무태도와 판매성과에 미치는 영향)

  • YI, Ho-Taek;YU, Jung-Rim
    • Journal of Distribution Science
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    • v.17 no.11
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    • pp.81-92
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    • 2019
  • Purpose: The salesperson, the core of the operating activities, plays the role of connecting the inside and outside of the company, representing the company to the consumer and identifying and responding to the customer's needs. The department store industry is the most representative retail industry in South Korea, and competition among its peer group and industry is intensifying, requiring differentiated service sales activities and performance from its employees. This study divided the sales force system into activity control(process-oriented control) and output control(performance-oriented control) and verified the differential impact on the job attitude of the salesperson (e.g., job satisfaction and burn-out), respectively. In addition, the effect of job satisfaction and burn-out of the salesperson on the job performance were checked. Research design, data, and methodology: The survey was conducted on 200 sales people working at five branch stores of Hyundai department store in Seoul, and 194 of them were analyzed. The reliability and validity of the variables were analyzed and hypotheses were verified through the SEM. Results: Results have shown that activity control has a greater impact on burn-out compared to output control, and output control has a greater impact on job satisfaction compared to activity control. It has been shown that the salesperson's burn-out does not affect sales performance, but that job satisfaction has a positive effect on sales performance. Conclusions: This study examines the effect of sales force management system such as activity control and output control, on the job attitude and sales performance in department stores. According to the results of this research, each of two control systems have a discriminatory effect on the job attitude variables. For the sales managers of department store, it is recommended to increase the efficiency of sales management by increasing the use of outcome control compared to activity control.