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What Factors Affect on the Job Involvement of S/W Development Workers in the Small and Medium IT Enterprises

중소IT기업 S/W 개발인력의 직무몰입 영향요인에 관한 연구

  • Kang, Juong-Hyun (Dept. of MIS, Graduate School, Gyeongsang National University) ;
  • Jeong, Dae-Yul (Dept. of MIS, College of Business, Gyeongsang National University)
  • 강정현 (경상대학교 대학원 경영정보학과) ;
  • 정대율 (경상대학교 경영대학 경영정보학과)
  • Received : 2012.05.04
  • Accepted : 2012.08.09
  • Published : 2012.08.31

Abstract

The purpose of this paper is to find the factors that affect on the job involvement of S/W developer in the small and medium IT companies. We suggested structural model with two mediating variables, role conflicts and attitude of workers. The model considered job competency(job knowledge, technological competences, and communication skill) as independent variables which affect on the mediating variables directly and final dependent variable indirectly. The hypotheses tests showed that the job knowledge affected negatively on the role conflicts as the hypothesis assumed, but technological competences affected positively(reserve direction) on the role conflicts. This finding means that the more he/she has good job skill and technologies, the more does he required to do many things in the organization. The results of path analysis showed that attitude of workers mediated between the role conflicts and job involvement significantly. We concluded that although the workers are suffered from the role conflicts, it could be mitigated by their job knowledge and the favorite attitude toward their job, and finally they could more involve in their job.

본 논문의 목적은 중소 IT기업 S/W 개발자의 생산성을 높이기 위하여 어떤 요소들이 직무몰입에 긍정 또는 부정적 영향을 미치는가를 분석하는데 있다. 본 연구에서는 개발자의 직무능력을 중요한 선행변수로 보고 있다. 그리고 역할갈등과 태도가 직무몰입을 가져오는 중요한 매개 작용을 한다는 가설에서 출발하였다. 실증자료를 통한 경로 분석 결과, 직무능력 변수들이 매개변수인 역할갈등과 태도에 영향을 미치며, 이들이 직무몰입에 직, 간접적으로 영향을 미치는 것으로 나타났다. 특히 중요한 발견은 업무지식이 높을수록 역할갈등은 낮게 나타났으며, 업무기술력이 높은 인력일수록 역할갈등이 더 높게 나타났다. 이는 중소 IT기업의 경우 조직 내에서 직무기술력이 우수할수록 많은 기대와 일을 시키는 것에서 기인되었다고 보아진다. 결국, IT 개발자의 업무지식을 높이고 직무에 대하여 좋은 태도를 형성하여야 직무몰입을 높일 수 있다.

Keywords

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