• Title/Summary/Keyword: intention of recommendation

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An Analysis of Satisfaction with Job Ability Development Training among Dental Technicians (치과기공사의 직업능력개발훈련 만족도 분석)

  • Lee, Hye-Eun;Kim, Jung-Suk
    • Journal of Technologic Dentistry
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    • v.33 no.2
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    • pp.159-170
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    • 2011
  • Purpose: This study were to analyze satisfaction with job ability development training among Dental Technicians', examine the degree of their actual satisfaction with training courses and their status, and provide some basic data to help improve the quality level, satisfaction, and effective operation of job ability development training in the future. Methods: This study carried out self-administered questionnaire survey from January 15, 2011 to March 10 by having research subjects as 180 dental technicians who participated in the course of employees' Job Ability Development Training by 'Gil Occupational Training Institute,' which is being conducted as part of dental technicians' job ability development in Seoul region. Among these things, 160(88.8%) copies were collected. Except 19 copies with incomplete response, 141(78.3%) copies were used as the materials of final analysis. Results: First of all, as a result of grasping the whole satisfaction with training according to general characteristics, the significant difference was indicated in the whole satisfaction with training depending on gender & age, and voluntary participatory intention. Second, the satisfaction with contents of Job Ability Development Training was in order of helpful level in ability development with 4.10(${\pm}.70$), co-worker's recommendation and a plan for reparticipation with 4.08(${\pm}.77$), consistence with the content goal with 4.07(${\pm}.71$), and reflection of demand with 4.01(${\pm}.70$). Third, examining satisfaction with instructors of Job Ability Development Training, it is being indicated with a little higher score compared to the satisfaction with other items. Fourth, satisfaction with service of supporting learners in job ability development training was shown to be slightly low in all the items. Especially, the convenience of administrative procedure was indicated to be the lowest with 3.52(${\pm}.92$) Fifth, satisfaction with the facility of job ability development training was showing very low satisfaction compared to other satisfaction items. Conclusion: A continuous effort will be needed in order to be possibly strengthened dental laboratory technicians' professionalism and reinforced qualitative level in major ability through offering more educational opportunities and education in good quality.

An Empirical Study of Personalized Thumbnail Curation of Netflix (개인화된 썸네일 큐레이션 사용성 평가 -넷플릭스 사례를 통한 UX study-)

  • Park, Siwon;Park, Jisu;Kang, Jisu;Rhee, Boa
    • Journal of Digital Convergence
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    • v.19 no.10
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    • pp.265-274
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    • 2021
  • This study empirically analyzed the users' experiences with the Netflix thumbnail curation based on the Technology Acceptance Model(TAM). According to the correlation analysis results, the higher the dependence on the thumbnails, the higher the satisfaction with the thumbnail curation. Both Perceived Informational Usefulness(PIU) and Perceived Ease of Use(PEOU) had correlations with the degree of satisfaction with the thumbnail curation. In particular, the factors of relevance in PEOU had the greatest impact on the degree of satisfaction and this result proved that the suitability factors of the thumbnails had significant correlations with the degree of satisfaction. The degree of satisfaction with the thumbnail curation also positively correlated with Netflix's overall degree of satisfaction and behavioral intention to use the Netflix. This study demonstrated the suitability of the TAM as a UX evaluation tool for the Netflix thumbnail curation.

User Experience Analysis of a Shoe-mounted Gait Analysis Tracker (신발장착형 보행분석 트래커의 사용자경험 분석)

  • Kim, Siyeon;Jung, Dahee;Lee, Joo-Young;Kwon, Jihyun;Lim, Daeyoung;Jeong, Wonyoung
    • Fashion & Textile Research Journal
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    • v.23 no.3
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    • pp.390-405
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    • 2021
  • Gait analysis trackers have been developed to monitor daily gait patterns to improve users' running performance and reduce the risk of injuries. A variety of gait analysis trackers are available on the market(e.g., foot pods, insoles). Depending on the type of gait analysis tracker, users' discomfort or satisfaction as well as required properties may differ. Hence, the purpose of this study was to compare and analyze user experience of three different types of commercial shoe-mounted gait analysis trackers and their mobile applications in a laboratory environment using questionnaires based on actual experiences of each product. Ten males and ten females who regularly enjoy walking and running exercises participated in the experiment. After the participants set up the tracker and application themselves without support from researchers, ten to thirty minutes' exercise was permitted on each product. Following this, the participants answered questionnaires containing evaluation variables on the device and mobile application, as well as satisfaction, intention to use, recommendation, and purchase. In addition, they were asked questions about the attractive features and shortcomings of each device and application. The results showed that the PRO-SPECS® smart insole was preferred over the others for ease of use, perceived durability, psychological burden of the design, and usefulness of the information provided by the application. Along with the results of questionnaire, this study also discussed strategies and recommendations for future product design and development.

Services Innovation Using Web Technology: A Case of Consumer Adoption of Family Restaurant Web Sites (웹 기술을 활용한 서비스 혁신: 패밀리 레스토랑 웹사이트 소비자 수용 사례)

  • Lim, Se-Hun;Kim, Dae-Kil;Whang, Jae-Hoon
    • Journal of Korea Society of Industrial Information Systems
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    • v.16 no.5
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    • pp.137-149
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    • 2011
  • Today, a web site is used as a strategic method to fulfill a company's objectives. In particular, a web site provides a service for customers to find satisfaction in visiting family restaurants, and it recently has helped to attract the interest of a variety of customers. Currently, companies that manage family restaurants operate their Web sites as strategic tools and use them to perform public relations and marketing of their restaurants. This effort influences management and helps to improve the business and profitability of family restaurants. The research model of this study is an expansion of the Technology Acceptance Model (TAM) and examines whether ease of use and usefulness of family restaurant web sites influence the relationship of intention to use, actual use, and recommendation to use by gender. The results of this research would suggest that web sites are useful in establishing a marketing strategy for companies that operate family restaurants.

Analyzing the Needs for Improving the Liberal Arts Curriculum from Student's Perspective using CIPP Model (학생 관점에서의 대학 교양 교육과정 개선 요구도 분석)

  • Kang, Kyunghee
    • The Journal of the Korea Contents Association
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    • v.20 no.10
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    • pp.35-44
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    • 2020
  • The purpose of this study was to analyze the satisfaction and needs from the student's point of view to improve the quality of university liberal arts curriculum in preparation for the 4th Industrial Revolution. The data of 333 students at K University located in Chungcheongnam-do were analyzed for satisfaction by factors using the CIPP model and the needs by IPA. As a result of the study, first, the student's satisfaction with CIPP was 3.38 on average and in the order of Process(3.49)> Input(3.40)> Product(3.34)> Context(3.30). Second, the priority of needs was 1) the needs of the social change and the students, 2) competent faculty and a suitable environment, 3) novel contents. Third, the factors affecting the overall satisfaction were the novel educational contents, operating methods and reflecting needs, and the factors affecting the intention of recommendation were student growth and career, core competencies and educational goals and organization. The results of this study can be used as basic data for the organization and operation policy of the liberal arts curriculum reflecting the voices of students.

Stages of change to increase fruit and vegetable intake and its relationships with fruit and vegetable intake and related psychosocial factors

  • Yen, Wong Chee;Shariff, Zalilah Mohd;Kandiah, Mirnalini;Mohd Kandiah, Mohd Nasir
    • Nutrition Research and Practice
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    • v.8 no.3
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    • pp.297-303
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    • 2014
  • BACKGROUND/OBJECTIVES: Understanding individual's intention, action and maintenance to increase fruit and vegetable intake is an initial step in designing nutrition or health promotion programs. This study aimed to determine stages of change to increase fruit and vegetable intake and its relationships with fruit and vegetable intake, self-efficacy, perceived benefits and perceived barriers. SUBJECTS/METHODS: This cross-sectional study was conducted among 348 public university staff in Universiti Putra Malaysia. A pre-tested self-administered questionnaire and two days 24-hour diet recall were used. RESULTS: Half of the respondents (50%) were in preparation stage, followed by 43% in action/maintenance, 7% in pre-contemplation/contemplation stages. Respondents in action/maintenance stages had significantly higher self-efficacy (F = 9.17, P < 0.001) and perceived benefits (F =5.07, P < 0.01) while respondents in pre-contemplation/contemplation and preparation stages had significantly higher perceived barriers (F = 4.83, P < 0.05). Perceived benefits tend to outweigh perceived barriers pre-ceding to taking action. Self-efficacy is important in motivating individuals to increase fruit and vegetable intake as self-efficacy and perceived barriers crossed over between preparation and action/maintenance. Respondents in action/maintenance stages had the highest adjusted mean serving of fruit and vegetable intake (F = 4.52, P < 0.05) but the intake did not meet recommendation. CONCLUSION: Intervention strategies should emphasize on increasing perceived benefits and building self-efficacy by providing knowledge and skills to consume a diet high in fruits and vegetables in order to promote healthy changes in having high fruit and vegetable intake.

The Effect of Purchasing Motives and Selective Attributes of Medicinal food on Customer Attitude (약선 요리의 구매동기, 선택속성, 구매태도의 구조적 관계 연구)

  • Choi, Sung-Woong;Kim, Tea-Soon
    • Culinary science and hospitality research
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    • v.17 no.4
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    • pp.204-218
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    • 2011
  • This research suggests development of medicinal food in the future, establishes a marketing strategy for securing and maintaining customers of medicinal food restaurants and proposes efficient management directions for medicinal food in the food service industry. The higher the level of medicinal food that can satisfy consumer demand for health such as prevention of adult diseases, fat content, Organic food, etc, the more the purchasing motives of medicinal food including repurchase intention and recommendation are shown. The result of the hypothesis testing shows that the purchasing motives in the influencing factors such as prevention of adult diseases, fat content, organic food, food balance have significant influence on satisfaction in the mediating factors. Based on these analysis results, this study offers useful information about medicinal food and management of a restaurant specializing in medicinal food.

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Analysis of Appropriate Outpatient Consultation Time for Clinical Departments (진료과별 적정 외래 진료시간에 관한 연구)

  • Lee, Chan Hee;Lim, Hyunsun;Kim, Youngnam;Park, Ai Hee;Park, Eun-Cheol;Kang, Jung-Gu
    • Health Policy and Management
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    • v.24 no.3
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    • pp.254-260
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    • 2014
  • Background: The purpose of this study is to assume appropriate outpatient consultation time for each clinical department on the basis of measured outpatient consultation time and satisfaction of outpatient. Methods: We surveyed the feeling and satisfactory outpatient consultation time, satisfaction, revisiting intention and recommendation to others to 1,105 patients of single general hospital in Gyeonggi-do and measured their real outpatient consultation time from October 28 to November 27 in 2013. On the basis of satisfaction, we estimated appropriate outpatient consultation time through area under the receiver operating characteristic curve in logistic regression model. Results: Feeling outpatient consultation time was 5.1 minutess, satisfactory outpatient consultation time which was suggested by patient was 6.3 minutes, and real outpatient consultation time was 4.2 minutes. Department which had longest real outpatient consultation time was infection (7 minutes) and department which had longest satisfactory outpatient consultation time was neurology (9.4 minutes). From the univariate and the multiple linear regression analysis, real outpatient consultation time was longer in pulmonology patient, new patient and afternoon patient, satisfactory outpatient consultation time was longer in infection, neurology, neuropsychiatry, neurosurgery, and rehabilitation patient. Appropriate real outpatient consultation time was suggested as 5.6 minutes which differentiated high and low satisfied patient group. However, we could not assume appropriate outpatient consultation time for each clinical department because the number of patient who had bad satisfaction was too low. Conclusion: To improve patient's satisfaction, we hope outpatient reservation system is operated as each patient's outpatient consultation time is at least 5.6 minutes.

Exploratory Study on the Effect of Brand Equity on Brand Loyalty : Focusing on the Brand of Tourism Resources in Cities and Counties Level (지자체의 관광자원 브랜드 자산이 브랜드 충성도에 미치는 영향에 대한 탐색적 연구 : 지자체의 관광자원 브랜드를 대상으로)

  • Lee, Min-Jae;Lee, Yeon-Ju;Seo, Won-Seok
    • The Journal of the Korea Contents Association
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    • v.12 no.10
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    • pp.499-509
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    • 2012
  • The purpose of this paper is to conceptualize the brand of tourism resources and examine the effects of brand equity on brand loyalty focusing on the brand of tourism resources in cities and counties level. To this end, we reviewed the literatures and analysed 410 surveys from the 8 provinces. The results show that brand awareness and brand image of tourism resources have significant effects on brand preference, and brand awareness, image and preference have effects on brand loyalty measured by revisit and recommendation intention. However the one of most important results is the brand equity(awareness, image, preference) has partially significant effects on brand loyalty under the effects of visitor's satisfaction. Additionally, the positive effect of brand awareness on brand image is examined. More specific results and implications are provided.

A study on the admission support process and educational satisfaction of college students at beauty contract department (미용전공 계약학과 대학생의 입학지원과정과 교육만족도 연구)

  • Hong, Soo Nam
    • Journal of the Korea Fashion and Costume Design Association
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    • v.20 no.4
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    • pp.83-94
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    • 2018
  • This study surveyed 255 college students enrolled in beauty contract departments located in Seoul(5 schools) and Gyeonggido(6 schools) to investigate their admission support procedure and educational satisfaction. The study found as follows; Data collection was performed from March 25 to May 30, 2018 using SPSS WIN 21.0 for their statistical processing. With respect to data analysis, first, frequency analysis was conducted to look at the general characteristics of the subjects. Second, the admission support procedure of beauty contract department was investigated and cross analysis was performed to see if there was any change according to the subjects' general characteristics. As a result of looking at the awareness on department, 89% were found to be aware of the contract department system. As for their motivation to applying for the department, the largest reasons were found to obtain a degree and to become a hair designer within a short period of time. The most frequent route of application was a recommendation by their high school teachers. The highest priority consideration in choosing a department was the brand awareness of an associated industrial entity. With respect to the complementation education in curriculum, practical technique related to the major was found the highest. 66.7% said they would recommend the department when it comes to the intention to recommend the department. 24.0% were found satisfied with the education regarding educational satisfaction. Therefore, in order to improve the educational satisfaction of the contract department, it is necessary to acquire knowledge of the field technique and practical salon education.