• 유통과학연구
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• 제12권10호
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• pp.99-108
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• 2014

Purpose - The goals of this study are the following. First, this study focused on customer satisfaction of in-flight service. Specifically, in-flight duty free items were considered because of their potential value related with the differentiated strategy of airline companies. Second, this study analyzed feasible strategies that would fence off the aversive attitudes of consumers toward innovation regarding in-flight duty free items. Third, this study strived to discover implicit routes related with the reactions of of consumers to innovation. Fourth, the construal level theory was applied to the context of in-flight service. Psychological distance is expected to promote acceptance of innovation for duty free items. Research design, data, and methodology - This study consisted of three experiments. All data were collected through the participation of university students. First, the experiment employed a 2×2 between-subject design. The first independent variable was temporal distance (long vs. short of navigation time). The second independent variable was innovativeness (innovative duty free items vs. typical items). Further, experiment 2 involved a 2×2 between-subject design. The first independent variable was social distance (typical vs. atypical stewardess image). The second was innovativeness that was based on a pattern similar to that of the prior experiment. The third experiment involved a 2×2×2 design. The first and second independent variables were temporal distance and item innovation, respectively, based on the method of experiment 1. The third independent variable was cognitive depletion (depletion vs. control condition). Results - Experiment 1 demonstrated that the innovation of duty free items would need to consider the journey time of the airline. Specifically, innovative items were preferred in case of a long journey; typical items, however, were liked in a short journey. Further, experiment 2 demonstrated that, in spite of a short journey, innovative items would be preferred if an atypical stewardess was serving. An atypical stewardess was linked with social distance, and the psychological effects would activate a creative and flexible mindset that would fit with innovative duty free items. The final experiment was accomplished for the examination of cognitive processing of psychological distance on innovation-acceptance. Specifically, if the effects were related with systematic processing, then cognitive effort would be needed. In contrast, if they were related with heuristic processing, then such efforts would not be required. The same pattern appeared under both cognitive depletion and control condition; therefore, the effects of psychological distance were implied to be heuristic processing. Conclusions - Managers need to consider the navigation time, stewardess concepts, and depletion of consumers as important factors for innovative strategy regarding in-flight service. Longer journeys are more successful for innovative trials. Further, a more atypical stewardess image is more successful for atypical service. Long navigation and unfamiliar stewardesses may activate creative and flexible thinking. Further, cognitive depletion of consumers is not a dominant factor of psychological distance effects, because the effects are not related with systematic processing, but with heuristic processing.

• 한국중재학회지:중재연구
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• 제10권1호
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• pp.92-113
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• 2000

Products liability refers to the liability of any or all parties along the chain of manufacture of any product for damage caused by that product. This includes the manufacturer of component parts (at the top of the chain), an assembling manufacturer, the wholesaler, and the retail store owner (at the bottom of the chain). Products containing inherent defects that cause harm to a consumer of the product, or someone to whom the product was loaned, given, etc., are the subjects of products liability suits. The goal of products liability system should be to maximize consumer welfare by efficiently providing just compensation for injuries incurred and deterring future injuries without unreasonably impeding the supply of the goods and services to consumers. Some advanced countries, apart from relying on products liability systems, also apply other policies and legislation directly aimed at the safety of the consumer. The application of general safety policies as well as products liability rules is not costless. An efficient system will not eliminate risk from society. An efficient system ... that maximises consumer welfare ... maximises the benefits while minimising the costs. Products liability claims can be based on negligence, strict liability, or breach of warranty of fitness depending on the jurisdiction where the claim is based. In view of international business and law circumstances, it should be stressed that international enterprises in Korea should consider how to cope with the situation of international transaction. International enterprises should have a correct perception about products liability which is to contribute the stabilization and improvement of the people's life and the sound develpement of the national economy. Products liability system creates incentives that influence behaviour and performance in ways that are desirable, such as more diligent monitoring to prevent defective products from reaching the market-place. At the same time, any liability system will impose burdens that are undesirable, such as greater costs imposed on business and consumers and reduced avaiability of consumer goods. The concern for society is to balance. The ideal situation is where the cost imposed on producers of goods and services pushes them to a desirable level of care but not so far that producers reach undesirable level of caution that may deprive consumers unnecessarily of the benefits from new and innovative products.

• 한국생활과학회지
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• 제2권1호
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• pp.53-61
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• 1993

The purpose of this research was to find out relationships between the use of fashion information, preference of fashion advertising and fashion leadership. This research was carried out by both the theoretical and empirical study. For the theoretical study, the research of Fashion Leadership was based on the fashion opinion leadership and innovativeness. The study include the analysis of variables influencing fashion leadership, such as use of fashion information preference of fashion advertising, and demographic variables. For the empirical study, fashion leadership was measured by fashion opinion leadership and innovativeness. The variables influencing on the fashion leadership were measured by use of fashion information (marketer-dominated information, consumer-dominated information, neutral information), preference of fashion advertising (dramatic type, feeling type, goods demonstration type), demorgraphic variables (age, years of education, family income, job, marriage). Data were obtained from 313 female in chungbuk area by self-administered questionaire. The datacollected through the questionaire were analyzed by the stastical technique - ANOVA and Duncantest, t-test, stepwise multiple-regression. The results of the study were as follows; 1. There were significant differences on the fashion leadership, fashion innovativeness, fashion opinionleadership according to the marketer dominated information and neutral information. There were significant differences on the fashion leadership, fashion innovativeness, fashion opinion leadership according to the preference of dramatic type. There were significant differences on the fashion opinion leadership according to the preference of goods demonstration type. 2. 30 percent of the total variance of fashion leadership was explained by the six variables: fashion magazines, TV & Radio advertising, clothing of TV talent & singer, years of education, dramatic type, catalogue. 3. When the subjects were divided into five groups(innovative communicators, innovators, opinion leaders, followers, indifferents) according to their innovativeness scores and opinion leadership scores, there were significant differences among groups in most of use of fashion information, preference of fashion advertising variables and in some of demographic variables. 4. There were significant interactions between marketer-dominated information and dramatic type and were significant interactions in goods demonstration type, marketer-dominated information and dramatic type. There were significant interactions between consumer-dominated information and dramatic type. This ariables has the effect on Fashion Leadership by the interactions.

• 아태비즈니스연구
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• 제15권2호
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• pp.283-298
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• 2024

Purpose - This study examines whether Indonesia's new customs and tariff policies effectively support cross-border tariff control within the WTO's multilateral trade system and assist developing countries in achieving their public policy objectives. Through this analysis, the study aims to provide new perspectives and insights into trade policies in the digital commerce era. Design/methodology/approach - This study conducts a case analysis of Indonesia's customs and tariff policies on electronic transmissions, focusing on the purpose and rationale behind imposing tariffs on digital products, the potential violations of international trade norms, and the economic impact of such tariffs. Findings - This study concludes that Indonesia's policy of defining electronic transmissions as digital goods subject to customs tariffs is both necessary for increasing government revenue and supporting various public policy objectives. Additionally, it finds that this policy does not violate international norms and is feasible, providing valuable insights for other developing countries and international organizations in formulating trade policies for digital products. Research implications or Originality - This study demonstrates that Indonesia's digital goods tariff policy aims not only to increase revenue but also to achieve public policy objectives. It signifies a significant policy decision to promote the growth of the digital economy and support the development of digital economies in developing countries. Furthermore, Indonesia is analyzing detailed justifications and normative elements related to its digital goods tariff policy. Moreover, this represents an important and innovative approach to exploring avenues where developing countries can alleviate digital economic inequalities and enhance opportunities for economic development while adhering to existing international norms.

• 경영과학
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• 제20권1호
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• pp.149-163
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• 2003

The emergence of Internal has established a huge virtual exchange market, and the innovative e-commerce has changed a way of distributing goods and services. This paper concerns the issues of customer's loyalty to maintain the customer retention between individual and Internet shopping mall. We use the concept of customer's perceived value, satisfaction, and trust, in order to explore and explain the formation process of customer loyalty. A survey data has been collected through the hep of internet research institution. A statistical analysis shows that a subset of customer's perceived value has positive Impact on satisfaction, which in turn has also positive influence on trust, Increasing the level of customer's loyalty. We also provide a brief discussion of strategic guidelines about analytic results.

• 대한산업공학회지
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• 제34권4호
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• pp.386-397
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• 2008

Due to the rapid advancement of technologies, a growing number of innovative products with a short life-cycle have been introduced to the market. As the life-cycles of such products are shorter than those of durable goods, the demand variation during the life-cycle adds to the difficulty of inventory management. Traditional inventory planning models and techniques mostly deal with products that have long life-cycles. The assumptions on the demand pattern and subsequent solution approaches are generally, not suitable for dealing with products with short life-cycles. In this research, inventory replenishment problems based on the logistic demand model are formulated and solved to facilitate the management of products with short life-cycles. An extended Wagner- Whitin approach is used to determine the replenishment cycle, schedules and lot-sizes.

• International Journal of Internet, Broadcasting and Communication
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• 제14권3호
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• pp.258-269
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• 2022

In these days, innovative functions are required to unmanned parcel delivery lockers. As non-face-to-face transactions become the center due to the recent COVID-19 pandemic, many problem occurs in society such as theft crimes and lack of loading space. Therefore, New concept storage device is developed in korea. It has the functions that minimizes empty spaces by using the internal transport device to enable efficient space loading and refrigerate goods such as foods. In order to systematically approach the system design of the unmanned parcel delivery lockers which is the new function is applied, We applied model-based system engineering to improve the development efficiency and use a system modeling language to express the system. We conducted interworking research of CAD data including system modeling and design data. it is expected that this method will increase the effective development efficiency such as maintenance traceability and reduction of development period and cost.

• 한국지역지리학회지
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• 제13권2호
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• pp.156-170
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• 2007

부산은 지리적 특성으로 인하여 상공업이 발달하였고 정착기와 확산기를 맞이하였으며 무역도시로 발달하였다. 2000년 이후 인구감소, 제조업의 이전, 외래관광객의 감소 등으로 경제력이 약화되어 경쟁력을 잃고 있다. 이를 극복하기 위하여 항구적 해안의 지형적 지역의 전통산업적 국제교통적 특성의 강점을 이용하여 해상관광활성화의 혁신적 전략이 필요하다. 본 연구의 목적은 부산의 해상관광활성화의 전략을 규명하는 것으로 그 결과는 다음과 같다. 첫째, 해안과 해상의 환경을 고려하여 해상관광의 거점을 선정하고 거점의 정체성을 규명하여 관광자원으로 개발되어야 한다. 둘째, 선정된 다수의 거점 중에서 핵심적인 관광거점은 외래관광객을 집중시키는 관광터미널의 기능이 필요하고 부산의 랜드마크가 되어야 한다. 셋째, 각각의 관광거점은 관광객이 다양한 해상관광활동을 체험할 수 있어야 하고 특화되어야 한다. 넷째, 해상관광거점은 해상관광루트로 연계되어야 한다. 다섯째, 해상관광의 비수기를 극복하기 위하여 관광거점을 중심으로 겨울관광상품인 실내 스케이트장과 스키장, 해수풀장과 인공해수욕장, 인공잔디썰매장, 인공해안절벽, 해수온천장 등의 관광자원개발이 요구된다.

• 한국콘텐츠학회논문지
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• 제12권10호
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• pp.116-127
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• 2012

최근 국내 해양레저 인구의 급속한 증가에 따라 해양 레저산업이 발달할 수 있는 좋은 기회를 맞이하고 있다. 이러한 배경을 바탕으로 해양레저 용품 중 가장 범용성 있는 제품인 공기주입식 튜브데 대한 아이디어 상품개발은 국내 해양레저기업의 매출확대와 신시장 개척을 도울 수 있을 것이다. 연구방법으로는 크게 4단계로 나누어, 기초 선행연구조사(Investigation) - 조사결과의 분석과 종합 (Analysis & Synthesis) - 제품 디자인 개발(Development) - 제품 디자인개발안 평가(Evaluation)로 진행하였다. 본 연구에서는 공기주입식 튜브에 패브릭 커버를 씌워 쿠션 또는 아동용 놀이 가구로써 365일 가정에서 이용할 수 있는놀이형 튜브쿠션 디자인을 제안 하였다. 커버로는 촉감이 좋은 감성적 소재의 네오프렌(Neoprene)과 에어메시(Air-mesh) 패브릭을 사용하여 지퍼를 달아 씌우고 벗기기 쉽도록 하였다. 그리고 튜브끼리 끼워 조립하고, 스냅단추가 부착된 스트랩으로 연결하여 의자, 테이블, 터널, 기차 등 다양하게 응용할 수 있어 창의적인 놀이 활동이 가능도록 배려된 디자인이다. 본 연구는 해양레저 상품의 장기적 안목의 관점에서 차별화된 아이디어 상품으로 해양레저 용품 뿐 만 아니라 가정 및 어린이 놀이시설 등 크로스오버(Crossover)된 새로운 블루오션(Blue Ocean)시장을 창출 할 것으로 기대한다.

• 대한안전경영과학회지
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• 제19권2호
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• pp.173-180
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• 2017

Omni-channel strategy is an innovative paradigm for integrated information distribution of inventory, sales, operations, marketing, delivery, pickups and returns in supply chain management. Recently the distribution strategy faces new challenges with the advent of mobile distribution channels. Social media with countless apps imposes additional stress on supply chain operations. Due to these changes, distribution network in supply chain is changing naturally and rapidly from multi-channel to omnni-channel platform. Recently numerous domestic distributors establish and adapt this new supply chain optimization tool as a part of seamless flow of movements of goods from one channel to other channels. The objective of this paper is to present a preliminary findings on how omnni-channel affects the supply chain management. A survey is used to ascertain in the degree of omnni-channel implementation and statistical evidence is provided to test sets of hypothesis. The results of the questionnaire showed that consumers' purchasing styles differed by gender, age, purchase purpose, and product type. In particular, women consider purchasing experience in omni-channel to be important. As food and household goods can be conveniently shipped, consumers prefer online purchasing it. Conversely, consumers tend to favor omni-channel strategy in connection with offline experience in IT products.