• Journal of Korea Society of Industrial Information Systems
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• v.27 no.5
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• pp.119-128
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• 2022

This study investigated the influence relationship of information service using QR code on customer's service quality perception and loyalty behavior for medical service in the physical environment. As a result of the study, when medical institutions provide location information services about the physical environment by utilizing the usefulness and reliability of QR codes, the perceived quality of customers' QR information will be strengthened, and furthermore, loyalty behavior toward medical services will increase in the future. Considering the spread of smartphones as a popular digital medium today, marketers use QR codes to connect and provide four-dimensional information services without time and place restrictions, thereby strengthening the interactive experience with customers. And these efforts suggest that it can contribute to improving service image and strengthening loyalty beyond simply providing service information to companies.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.16 no.8
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• pp.2831-2845
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• 2022

Compared to the significant approach of project-based learning research, a data-driven design project-based learning has not reached a meaningful consensus regarding the most valid and reliable method for assessing design creativity. This article proposes an advanced information data-interactive learning system for creative design using a service design process that combines a design thinking. We propose a service framework to improve the convergence design process between students and advanced information data analysis, allowing students to participate actively in the data visualization and research using patent data. Solving a design problem by discovery and interpretation process, the Advanced information-interactive learning framework allows the students to verify the creative idea values or to ideate new factors and the associated various feasible solutions. The student can perform the patent data according to a business intelligence platform. Most of the new ideas for solving design projects are evaluated through complete patent data analysis and visualization in the beginning of the service design process. In this article, we propose to adapt advanced information data to educate the service design process, allowing the students to evaluate their own idea and define the problems iteratively until satisfaction. Quantitative evaluation results have shown that the advanced information data-driven learning system approach can improve the design project - based learning results in terms of design creativity. Our findings can contribute to data-driven project-based learning for advanced information data that play a crucial role in convergence design in related standards and other smart educational fields that are linked.

• Journal of Korean Society of Rural Planning
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• v.12 no.4 s.33
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• pp.53-61
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• 2006

Rural amenity resources consist of natural, cultural and social resources. Some of resources have been surveyed in other institutes and organizations and information system about these resources has been constructed. Integrating with information of existing system or database is helpful to produce useful rural amenity resources information to users. This integration of distributed information is based on semantic integration. In this paper, we used ontology for semantic integration and introduced the method of external information integration using ontology. We designed ontology table to represent ontology in database and integrated distributed information using ontology. To examine the improvement of information service efficiency and the applicability, rural amenity resources information and tourist attraction information database were constructed and integrated. Also, the information service efficiency with information integration was evaluated using recall ratio and compared to the information service efficiency without information integration.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.13 no.5
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• pp.835-844
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• 2009

Lately, influence of information rises and interest about estimation satisfaction of information service is rising. However, It requires complicated and various method that measure and evaluate correct value of information service by various attributes of information. Also function and efficiency of information offer service are important. Therefore, interest for satisfaction survey to heighten contents satisfaction of information offer service, service satisfaction, satisfaction of user of system satisfaction is increased. Therefor in This paper, measures lTFlND's User Satisfaction Index and establish information offer service strategy that improve. And wish to draw improvement way and present improvement method and way after direction through results of measurements of user satisfaction index in information offer service field.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.38-42
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• 2007

In this paper, we identify the factors of supplier service quality, and explore the relationships between these factors and customer satisfaction, and between these factors and customer loyalty. Through empirical analysis, the five factors, such as technical ability, information service, service flexibility, delivery reliability, and after service, are identified. The analysis also shows that information service and service flexibility influence customer satisfaction, and service flexibility and after service influence customer loyalty.

• Journal of Information Technology Applications and Management
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• v.9 no.3
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• pp.57-78
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• 2002

This paper studios billing mechanisms of value-added telephone services In Korea and major foreign countries. The billing methods of toll-free phone service, voice Information service, one number service, personal number service and calling card service ate compared with each other. The results show that several differences are identified among service providers due to the difference of the regulation, numbering mechanism and underlying networks employed. This paper also provides implications and suggestions to incumbent Korean value-added service providers and regulators

• Journal of the Korean Society for Library and Information Science
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• v.57 no.1
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• pp.387-408
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• 2023

This study aims to discuss the necessity of providing welfare service information in public libraries, and to seek methods to efficiently collect, select, and provide welfare information. To conduct the research, literature review, case study, survey, and interview were conducted. It was revealed that 86.7% of the research participants agreed with the provision of welfare information in public libraries. Welfare information can be divided into four types according to the subject of production. The collection and selection of welfare information differs according to the four types of the information. Libraries provide welfare information with different components of the information depending on the types of the information and libraries. Welfare information is provided through the library homepage, and in this case, welfare information is posted on the homepage using the form of a web page and a bulletin board.

• Journal of Korean Library and Information Science Society
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• v.22
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• pp.245-276
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• 1995

This study analyzed the process of information service and its factors in the cognitive viewpoint. And developed a conceptual model to help in developing future information systems and services. The results of this study were summarized as follows : 1) The paradigm of information user study is changing from the system-centered to the user-centered one. 2) The researchers describe the user's internal cognitive process as the starting point of the information service. 3) The user's personal cognitive process influence the process of the information service over. And the focus is a microscopic one including the factors of the perception and recognition of the stimulus, remembering and searching information, reasoning the rules, recognition of the patterns, formalization of the concepts, etc. 4) The information librarian performs the role as a knowledge/ information system interface, and his knowledge structure reflects the organization of that knowledge/information system. 5) The information librarians can perform their role as information specialists actively and offensively. And the performance of the librarians can be measured on the scales of the su n.0, pplying capability of relevant information and the client satisfaction.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.33 no.4
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• pp.73-92
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• 2022

This study intends to design a model that can effectively service policy data necessary for the implementation of new national agenda in order to provide high-quality policy information services that go beyond those of the existing Policy Information Portal (POINT) of National Sejong Library. To this end, it was determined that providing an integrated search environment, in lieu of data search through individual access, was necessary. Subsequently, four possible models for a national agenda service model were presented. First, designing a computerized system for both interface and electronic information source aspects was proposed for the national agenda service system operation. Second, designing the Linked Open Data system and the time-series service system for national policy information, providing the translation service of overseas original data, and securing the researcher's desired data were presented for the national agenda service information source operation. Third, strengthening public relations for policy users, building and promoting the site brand, operating SNS channels, and reinforcing the activation of auxiliary materials and the accessibility of external services were proposed for public relations of national agenda service. Fourth, expanding the information network with Open API, cloud service, and overseas libraries was proposed for collaborating and cooperating with the agenda service.

• Journal of the Korean Society for information Management
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• v.33 no.3
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• pp.219-238
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• 2016

With the purpose of looking into the information service study tendency, targeted at university library, this performed a content analysis of the articles in print from 2006 to 2015 on major four academic journals of Library and Information Science. Investigation items were study number of information services, subsidiary themes classified with information service functions, study method, collection method, user object, and theory study vs. service study in reality. As a result, information service studies were performed more than other areas. Information service functions targeted at the study were that of information supply. Major subsidiary themes were electronic information service, information literacy instruction, and information (reference) services general. Major study methods were survey research method,, case study, and major material collection methods were questionnaire and web-based research methods. Major user studies were targeted at undergraduates, and service study in reality took a great share.