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A Study on the Provision of Welfare Service Information in Public Libraries

공공도서관의 복지서비스정보 제공에 관한 연구

  • 김영석 (명지대학교 문헌정보학과)
  • Received : 2023.01.26
  • Accepted : 2023.02.21
  • Published : 2023.02.28

Abstract

This study aims to discuss the necessity of providing welfare service information in public libraries, and to seek methods to efficiently collect, select, and provide welfare information. To conduct the research, literature review, case study, survey, and interview were conducted. It was revealed that 86.7% of the research participants agreed with the provision of welfare information in public libraries. Welfare information can be divided into four types according to the subject of production. The collection and selection of welfare information differs according to the four types of the information. Libraries provide welfare information with different components of the information depending on the types of the information and libraries. Welfare information is provided through the library homepage, and in this case, welfare information is posted on the homepage using the form of a web page and a bulletin board.

본 연구는 공공도서관의 복지서비스정보 제공의 필요성을 논하고, 복지정보를 효율적으로 수집·선정·제공하는 방안을 모색하는데 그 목적이 있다. 연구 수행을 위해 문헌조사, 사례조사, 설문조사, 인터뷰를 실시하였다. 연구 참여자의 86.7%는 공공도서관의 복지정보 제공이 필요하다고 하였다. 복지정보는 그 생산주체에 따라 크게 네 가지 유형으로 나눌 수 있다. 복지정보 수집·선정은 네 가지 정보 유형에 따라 달리한다. 복지정보는 그 유형 및 도서관의 종류에 따라 정보의 구성 요소를 달리해서 제공한다. 도서관 홈페이지를 통해 복지정보를 제공하고, 이 경우 복지정보를 웹페이지 형태와 게시판을 이용하여 홈페이지에 올린다.

Keywords

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