• Asia pacific journal of information systems
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• v.11 no.1
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• pp.139-154
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• 2001

Recently, more firms have shown an interest in implementing knowledge management methods. However, few companies are capable of adopting knowledge management methods effectively to improve organizational performance because it is still unclear how these methods improve corporate performance. To find this relationship between knowledge management methods and organizational performance, this paper analyses effects of knowledge management methods on corporate performance empirically. 51 Korean firms are selected as a sample base for empirical tests. Knowledge management methods can be categorized into four styles; harmony, codification, personalization, and ignorance. For example, the emphasis of harmony style is on both knowledge reusability using information technologies and knowledge sharing through informal intimacy among employees. Corporate performance varies depending on styles. Harmony style is founded to be most effective for corporate performance. Personalization and codification styles don't show any difference. This outcome is in line with the general observation that both tacit knowledge and explicit knowledge are important for effective knowledge management.

• The KIPS Transactions:PartD
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• v.17D no.3
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• pp.209-222
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• 2010

As the business competition between firms is getting intense, one of the sources of competitive advantage is effectively and efficiently to create, share, and apply information/knowledge among employees. Most of the firms which conduct knowledge management are operating a Community of Practice(CoP) in order to create, share and utilize this kind of information/knowledge resource. Recently, the CoP is getting out of its informal and spontaneous manner and is beginning to be led by the top management, receiving official support, in order to achieve the organization's strategic goals. However, the corporation's strategic operation of the CoP is not only against its original characteristics but also hampers the spontaneity of its participants. Every participant has different motivation to participate and different preference for reward type. This study, with the survey of 114 respondents, found that intrinsic motivation as well as extrinsic motivation significantly affect the motivation-reward fitness. Also, the motivation-reward fit was found to influence CoP commitment which ultimately leads to knowledge sharing activity in the CoP context. This research will help knowledge management companies to figure out how the two things of participants' motivation and their reward types can fit together, and how such fitness ultimately affects the participants' commitment and their knowledge sharing activities.

• Journal of Intelligence and Information Systems
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• v.15 no.1
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• pp.15-30
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• 2009

As knowledge is now being distributed and shared through the Internet not only in the form of text but also in that of video, UCC (User Created Content) knowledge video sharing services have emerged on the Internet such as Instructables.com. This paper deals with a UCC knowledge video service in real world and reports the case of analyzing its customer model. The knowledge video sharing service can be considered as both a kind of discontinuous innovation, which requires knowledge provider's technical ability of creating and editing UCC video, and a value network, which matches UCC providers and consumers therefore brings network effect, we first adopt the Chasm theory as the base of the customer model and refine the customer model referencing the Technographics, which is also an Internet-refinement of the Chasm model. Finally, non-customer analysis of Blue Ocean strategy is applied for exploring potential customers of the service.

• Knowledge Management Research
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• v.12 no.5
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• pp.1-10
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• 2011

Forming a network, through Social Network Services (SNS), among a group of people who share the same hobby or interests could increase the information sharing among the members at an exponential rate. Moreover, SNS users' behavior extends beyond the traditional introverted consumption behavior to a proactive behavior by owning or actively sharing product information. For firms, such proactive consumer behavior translates into marketing effects such as the word of mouth (WOM) effect. Therefore, SNSs are accepted not only as a communications channel between firms and consumers but also as marketing channel, suggesting the possibility of a new revenue source. In this context, we will explore into the factors of SNS contents which conserve firms' image and product information, and effects of the factors on consumer attitude and WOM.

• Management & Information Systems Review
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• v.35 no.1
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• pp.23-50
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• 2016

The purpose of this study is to investigate the determinants of employees' knowledge contribution to 'Easysam', the Defense Knowledge Sharing System(DKSS), and provide managers and system designers with implications for enhancing the usage of the DKSS. Although the system seems to be helpful for employees to conduct their tasks by sharing and applying knowledge from the system, use of the system is confined to restricted employees and little empirical, systematic research has been done for this area. Therefore, using the motivation opportunity ability theory of behavior, this study hypothesizes that motivation factors(enjoy helping, reward confirmation), opportunity factor(system accessibility), and ability factor(self-rated expertise, tenure in the field) increase the level of employees' knowledge contribution to the DKSS. This research also includes hypotheses which address the effect of system use voluntariness, a moderator, on the relationship between predictors described above and knowledge provision. Survey results show that the effect of enjoy helping, reward confirmation, self-rated expertise and system accessibility is significant on employees knowledge provision. However, tenure in the field has no influence on its contribution of knowledge to the system. Theoretical and practical implications are provided.

• International Commerce and Information Review
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• v.18 no.3
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• pp.205-226
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• 2016

As knowledge workers have increased and information interchanges become more diverse, only the resources of internal enterprise is not longer useful, and the practical use of external information through information public sharing network is even more crucial. But, few studies that use both internal and external information sharing systems together have been conducted. In this research, we carried on the depth interview to analyze the main factors that intend to utilize outside information as well as to share inside information voluntarily. In conclusion, sharing internal information is directly involved with the performance of their job exchanging simple data, past documents, and technical materials. On the other hand, using the external information belonged to several other organizations is mostly caused by the voluntary participants' satisfaction sharing their individual experience through the network systems. Based on the study, we propose the idea that can activate both internal and external information sharing network through the system with user feedback function regarding the customized information, and with the space expansion where people can freely raise their private opinion. We also introduce the plan of the construction of communication systems with various experts, and the development of compatible devices with diverse interfaces.

• Korean Management Science Review
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• v.11 no.2
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• pp.65-77
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• 1994

One of the major issues in the implementation and maintenance of CIM databases is the sharing and exchange of information among the heterogeneous databases. This paper addresses some architectural aspects for integrating the heterogeneous multi-databases using knowledge-based expert systems. we propose a loosely integrated coupling system between databases and knowledge-based expert systems. Especially we suggest the architectural aspects of such a coupling methodology. we also present the structure and knowledge representation scheme for the proposed knowledge-based expert system. A prototype example is included to illustrate the framework and its mechanism for implementation.

• Proceedings of the Korean Information Science Society Conference
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• 1999.10a
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• pp.528-530
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• 1999

컴퓨터가 인식할 수 있는 지식의 표현방식에 대한 연구는 오래전부터 인공지능 분야에서 이루어져 왔다. 현재는 대규모의 지식베이스를 구축하고 공유하기 위한 Knowledge Sharing Effort(KSE) 프로젝트가 진행중인데, 여기에서는 도메인별로 어휘와 개념을 체계적으로 정의하여 Ontology로 구축하고 있다. 이 논문에서는 객체지향 소프트웨어 개발 방법론에서 모델링언어로서 널리 받아들여지고 있는 UML을, KSE에서 표준으로 제시하고 있는 컴퓨터가 인식할 수 있는 지식의 형태인 Knowledge Interchange Format 형태로 변환하는 방법을 제시하고 이를 통해 추론과 같은 보다 유연한 지식의 처리가 가능함을 보인다.

• Proceedings of the Korean Society of Computer Information Conference
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• 2019.07a
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• pp.189-190
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• 2019

본 연구는 국제합작사업 기업들을 대상으로 합작사업 참여기업 간 특성이 지식공유 및 활용과 합작 성과에 어떠한 영향을 주는지를 살펴보고자 하는 실증연구이다. 본 연구에서는 국제합작사업 참여기업 간 특성을 참여기업간 계약준수, 사업참여동기 및 의지, 경영자율성, 조직문화들이 지식공유 및 활용과 합작성과에 어떠한 유의한 영향을 미치며 또한, 국제합작사업 기업들만이 가지는 특징을 실증분석을 통하여 알아보고자 한다.

• Proceedings of the Korean Society of Computer Information Conference
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• 2022.07a
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• pp.371-372
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• 2022

본 연구는 국제 합작투자사업 참여 기업들을 대상으로 국제합작투자 사업에서의 합작사업 파트너 기업 간 통제가 합작투자사업참여 파트너간 지식공유 및 협력과 합작사업성과에 어떠한 영향을 주는지를 살펴보고자 하는 실증연구이다. 본 연구에서는 국제합작사업 참여기업간 통제를 과정통제와 산출통제로 구분하여 통제유형별로 분석하고자 한다. 이를 위해 본 연구에서는 구조방정식을 이용하여 합작투자사업 참여 파트너간 통제유형별로 지식공유와 협력 및 합작사업성과에 어떠한 유의한 영향을 미치는지 실증분석을 통하여 알아보고자 한다.