• Title/Summary/Keyword: improving quality

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A Case Study on the Improvement Activities of Quality Circle by Improving Attorney System (품질분임조 개선 활동 활성화를 위한 개선변리사 제도)

  • Park, Wanbok;Ree, Sangbok
    • Journal of Korean Society for Quality Management
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    • v.48 no.1
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    • pp.227-239
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    • 2020
  • Purpose: The purpose of this study is to introduce the improving attorney system. It was confirmed by document writing that the staff in the field in Korea had the most difficulty in the Quality circle activities. The reform improving attorney is a quality expert at the Quality Secretariat and assists them in their documentation. Methods: Just as a patent attorney helps to get a patent, an improving attorney system helps document the improvement results of the field Quality circle and even standardizes the company. The process of introducing an improving attorney includes the declaration of an improving attorney are 11 levels of work. Results: An improving attorney was conducted in 600 organizations for 18 months. As a result of the comparison of the number of cases before and after the introduction of the improving attorney, the number of solution problem was lowered to 9 before 2016 and 8 in 2017, but after the introduction, it increased exponentially to 181 in 2018 and 162 in August 2019. In 2016 and 2017, only one standard was registered, but 64 standards were registered in 2018 and 71 in 2019. Conclusion: In this case, the improving attorney system was found to be helpful in activating the Quality circle. It is expected to revitalize Korea's Quality circle by spreading the improving attorney system to many companies.

Selection Priority of Tributary Catchments for Improving Water Quality using Stream Grouping Method (하천그룹화 방법을 이용한 수질개선 하천유역의 우선순위 선정)

  • Cho, Byungwook;Choi, Jeongho;Yi, Sangjin;Kim, Youngil
    • Journal of Korean Society on Water Environment
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    • v.28 no.1
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    • pp.18-25
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    • 2012
  • For effective watershed management, it is very important to select the tributaries through selection and concentration of targeted tributary catchments for improving water quality within the limited financial conditions. This study introduced the selection and diagnosis procedure of tributary catchments for improving water quality at Chungcheongnam-do based on water quality and flowrate monitoring, stream grouping method. The tributaries with high value of water quality and flowrate were selected for improving water quality according to stream grouping method. The diagnosis of selected tributaries for improving water quality was performed with analysis of the pollution load (generated, discharged, delivered) and point source discharged pollution load density. The plans for improving water quality of tributaries were suggested thorough various diagnosis of tributary catchments. For improving water quality of tributaries in Chungcheongnam-do, the tributary catchments in the Dangjin, Asan, Yesan, Cheonan, Hongseong area should be preferentially considered. The water quality improving plans for those tributary catchments, in accordance with the reduction of sources of pollution by population and livestock, should be established.

The Study of Shift Quality of Hybrid Vehicles (하이브리드 차량의 변속 품질에 관한 연구)

  • Oh, Chang-Eun;Shin, Chang-Woo;Lim, Won-Sik;Cha, Suk-Won
    • 한국신재생에너지학회:학술대회논문집
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    • 2008.10a
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    • pp.361-364
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    • 2008
  • In this paper, several fields for improving shift quality and mode conversion quality are presented and considered. For a series type hybrid vehicle, improving mode conversion quality is important because it changes its speed with its own motors. A parallel type hybrid vehicle usually has AT or AMT, and its motor and engine can work independently. Therefore, improving both of two qualities is equally important in this case. For a power split type hybrid vehicle, improving mode conversion quality is more important due to the existence of planetary gears which change vehicle's speed.

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Enhancement of Quality Assurance System for Improving the Quality of Suppliers' Product (공급자 부품품질 향상을 위한 품질보증시스템 개선방안)

  • Han, Sung-Jae;Ham, Dong-Han
    • Journal of the Korea Safety Management & Science
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    • v.16 no.3
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    • pp.351-362
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    • 2014
  • A prerequisite for improving the quality of a product is to enhance the quality of its parts supplied from outsourced enterprises. An enterprise certified by ISO 9001 Quality Management System is expected to develop their effective quality assurance system and maintain it through continuous control and improvement, thereby ensuring the good quality of products that they produce. However, it is reported that small and medium-sized enterprises certified by ISO 9001 have difficulty establishing an effective quality assurance system. This study aims to propose a new method of improving a quality assurance system that can be more effective in small and medium-sized enterprises. This study collectively considered requirements specified in several international standards on quality system and the results of expert group brainstorming to identify evaluation areas and items for assessing a quality assurance system. Based on these evaluation areas and items, a set of checklists for diagnosing and improving a quality assurance system was developed. In order to demonstrate the usefulness of the proposed method, this study applied it to ten small and medium-sized enterprises and could identify four approaches for improving their current quality assurance system. The presented improvement method, which consists of establishment of quality goals and quality innovation plan, defective products corrective activities, 4M and design change process, improvement of customer quality information management, is expected to be utilized as a useful tool for the enhancement of the quality assurance system of small and medium-sized enterprises.

An Application of Two-Dimensional Concept of Quality for Improving the Service Quality at Small & Medium-sized Foreign Language Institute (중소 외국어 교육기관의 서비스품질 제고를 위한 二元的 품질개념의 적용)

  • 유한주
    • Journal of Korean Society for Quality Management
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    • v.29 no.4
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    • pp.170-178
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    • 2001
  • The objectives of this paper are to introduce some characteristics of two-dimensional concept of quality and to find out the possibility of the application of two-dimensional quality concept for improving the service quality. The concept was applied to small & medium-sized foreign language Institute. In order to select some service quality dimensions and decide attractive qualify factors among numerous factors, factor analysis and frequently analysis were used. The result. is that all quality factors in empathy dimension are identified as attractive quality factors. This implies that customization program is necessary in small & medium-sized foreign language institutes for improving their competitiveness. However, all quality factors in tangibles dimension are identified as must-be quality factors.

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Needs for Improving Quality of Foodservice Management at Community Child Centers in Korea (지역아동센터 급식관리 질 향상을 위한 니즈 분석)

  • Kwon, Sooyoun
    • The Korean Journal of Food And Nutrition
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    • v.30 no.4
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    • pp.749-758
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    • 2017
  • This study investigated the needs to improve the quality of foodservice management in community child centers (CCCs), in accordance to the area where the CCC was located. The people in charge of foodservice management of 466 community child centers undertook a web survey, between July to August 2016. Most centers used menus from the Headquarters of Community Child Center (50.0%) or Center for Children's Foodservice Management (34.1%). Factor analysis and multiple regression analysis were conducted to assess the requirement for improving the quality of foodservice management at the CCCs. Four factors were analyzed: 'food material and facility management', 'administration management', 'menu management', and 'human resources management'. In large cities, 'administration management' and 'menu management' were found to affect quality improvement. In small cities, none of the factors assessed were effective in improvement. 'human resources management' had a significant influence on improving the quality of the foodservice in rural areas. The results of this study show that there was a difference in the quality improvement of the foodservice management in the centers, with respect to the location of the center. Therefore, this study can be used as basic data to establish the support policy for improving the quality of foodservice management in community child centers.

Application of Gamma Irradiation for Quality Improvement of Red Ginseng (홍삼의 품질개선을 위한 감마선 이용)

  • 변명우;조성기;조한옥;육흥선;김성애;최강주
    • Journal of Food Hygiene and Safety
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    • v.9 no.3
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    • pp.151-161
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    • 1994
  • Gamma irradiation was applied to red ginseng for improving its quality. Irradiation at 5~7 kGy was effective for sterilizing all contaminated microorganisms of red ginseng. At the dose levels, no significant shanges in physicochemical properties (color, saponin, lipid rancidity and fatty acids etc.) were observed even after 6 months storage. Gamma irradiation was also effective for the improving hygienic quality of packed red ginseng with high moisture content (up to 20%), without any quality deterioration.

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A Study for Improving Quality Management System of Naval Ships to Enhance Safety (함정 안전성 향상을 위한 품질관리체계 개선 방안 연구)

  • Ki-chul, Hwang;Jong-ha, Kim
    • Journal of the Society of Naval Architects of Korea
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    • v.59 no.6
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    • pp.432-438
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    • 2022
  • This study focuses on improving quality management system of naval ships to enhance safety. Recently, there were problems caused by the lack of quality management system when building Korea naval ships. Foreign naval ships are designed and built through certification by professional organizations in the commercial sector to reduce budget and enhance ship safety. Merchant ships are designed, built, operated and maintained by the organizations in accordance with the Ship Safety Act. When naval ships are exported, the ordering country requires the certification from the international classification to ensure the safety and reliability of ships. Through this study, as a method of improving the quality management system of naval ships, design verification, equipment certification and construction survey using expertise of the organizations are proposed when designing and building the naval ships.

The Effects of Servicescape and Service Process Quality on Employee and Customer Satisfaction : An Empirical Investigation of the Golf Course Business in Korea (서비스 환경품질과 과정품질이 종업원만족과 고객만족에 미치는 영향에 관한 실증적 연구 : 한국 골프장 산업을 중심으로)

  • Lim, Jae-Poung;Lee, Youn-Suk;Park, Myung-Sub;Shin, Ho-Jung
    • Journal of the Korean Operations Research and Management Science Society
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    • v.34 no.4
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    • pp.165-183
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    • 2009
  • In a service process, the customer typically experiences two types of interactions; one is interaction with the physical ambiance (servicescape) and the other is with employees who may be responsible for the service process quality. The literature in general supports that process quality is a critical determinant for overall service quality and customer satisfaction. In this paper, we primarily examine how the servicescape intervenes the association between process quality and employee/customer satisfaction. The proposed models are tested. using the data collected from the major golf courses in Korea. The results suggest that improving process quality and servicescape have a positive influence on employee/customer satisfaction directly and/or indirectly, but the effect of servicescape may be stronger in the case of golf course businesses. Servicescape also contributes to improving process quality by enhancing employee satisfaction. These results collectively indicate that management emphasis on improving service quality without renovating physical surroundings may results in unsatisfactory outcome.

A Study on Developing Sound Quality Index of Car Door Latch and Improving Sound Quality by Changing Door Latch Assembly Design (자동차 도어랫치의 음질 지수 개발 및 단품 개선을 통한 음질 향상 연구)

  • Jo, Hyeonho;Seong, Wonchan;Kim, Seonghyeon;Park, Dongchul;Kang, Yeonjune
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2013.10a
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    • pp.519-524
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    • 2013
  • The purpose of this study is that developing the index which evaluate sound quality of door latch and improving its sound quality through that results. For that, various operating sound of door latch was used for jury test. Loudness and sharpness related metrics are dominant in sound quality index we developed. This research investigate the main transfer path of its operating sound through sound field visualization and get conclusion that could reduce the impact sound of door latch. Therefore, we could verify sound quality improvement of modified product by using sound quality index.

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