• Journal of Information Technology Applications and Management
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• v.24 no.2
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• pp.55-70
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• 2017

A key factor of competitiveness of a firm is technology innovation including product and process innovation. This paper explores the importance and performance of innovation in IT industry across manufacturing and service business. Using importance-performance analysis based on a survey of Korean manufacturing and service firms, we find the characteristics of innovation in IT under the context of industry difference. Out study indicate that Korean IT firms need to recognize the importance of technology innovation and enhance the performance in some areas. In future research, we will expand the boundary of innovation into non-technology innovation as well as service-specific innovation.

• Journal of Environmental Science International
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• v.12 no.9
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• pp.897-903
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• 2003

This study focuses on importance level analysis of environmentally-friendly planning factors using Analytic Hierarchy Process(AMP). This study verify different planning principle makes comparison matrix by a relative comparison value, verified consistency after yield weight to analyze more objective importance for apartment complex estate environmentally-friendly planning factor. In order to decide importance of apartment complex estate environmentally-friendly planning factors multiplying weight of verified planning principle with weight of planning factors. The results are as follows; First, importance of preservation of green tract of lands, Preparation of Biotop, Tree planting of sites, Propriety of development density high except Circulation and practical use of water. Next, valued planning factors constituent appeared to Energy efficient building plan, Rubbish recycling, thermal utilization of solar energy, Artificial tree planting of buildings etc. importantly. Finally, plan constituent that importance is underrated most appeared by Practical use of building materials and equipment, Centralization of energy and resources, Preservation of corridor etc.

• International Journal of Computer Science & Network Security
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• v.22 no.4
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• pp.299-309
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• 2022

Human factor represents a very challenging issue to organizations. Human factor is responsible for many cybersecurity incidents by noncompliance with the organization security policies. In this paper we conduct a comprehensive review of the literature to identify strategies to address human factor. Security awareness, training and education program is the main strategy to address human factor. Scholars have consistently argued that importance of security awareness to prevent incidents from human behavior.

• Journal of the Korean housing association
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• v.19 no.2
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• pp.55-62
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• 2008

This study is researched to provide design guidelines of service facilities and programs that apartment residents want along with the increased quality of life. This study is signifiant because it sought effective methods to activate the com-munity culture through service facilities in apartment complexes and the design standard and planning direction for residents. The study results are as follows. In the result of the correlations analysis and multiple regression analysis for the importancy of service facilities in apartment complexes, the following orders were considered as important factor; man-ager office, open space, resident community facility, elderly people meeting and activity facility, walking paths, resident athletic facility, a children's playground, library, and rest areas in the complex. and result of the correlations analysis and multiple regression analysis is the following: service facilities whole importance (y) = 1.413$+0.262^*{\times}1$ (manager office importance)$+0.271^*{\times}2$ (open space importance) $+0.185^*{\times}3$ (resident community facility importance) $+0.136{\times}4$ (elderly people meeting and activity facility importance)$+0.036^*{\times}5$ (walking paths importance) $+0.031^*{\times}6$ (resident athletic facility importance) + $(-0.042)^*{\times}7$ (a children's playground importance) + $(-0.045)^*{\times}8$ (library importance) + $(-0.0097)^*{\times}9$ (rest areas importance).

• Journal of Environmental Science International
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• v.15 no.12
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• pp.1163-1170
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• 2006

This study aims to examine what factors park users value in urban parks and to find ways to elevate user satisfaction for the creation and usage of an urban park. To achieve this, the study relied on two methods: the descriptive method of researching publications and related scholastic writings, and the empirical study method including a survey of present condition and interviews with users. The result shows that the 'sense of nature' is more important than 'functional facilities' in urban natural parks and 'management part like safety and cleanliness of park' is more important than 'utilizing facilities' in urban neighborhood parts. Generally, the importance rating of urban parks visitors felt in them were higher than the satisfaction rating, in terms of living surroundings. Factor analysis resulted in six factors in a natural park and in eight factors in a neighborhood park. Regression analysis in a natural and a neighborhood park showed a positively correlated factor: benefits sought, suggesting that people recognize the importance of urban parks through the benefits they gain in them and the satisfaction they find in urban parks depends on utilizing facilities. Therefore, in urban natural parks, people will find greater satisfaction through pursuit of the benefits they are seeking; improvements to park facilities should address the benefits that park users are seeking.

• The Korean Journal of Community Living Science
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• v.11 no.1
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• pp.9-18
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• 2000

The purposed of the study was to assess customer satisfaction concerning foodservice quality characteristics by using developed DINESERV model for university employee foodservices. Specially, it was intended to develop the tool which assesses the differences between customer importance and perceptions of customer with actual foodservice delivery by university employee foodservices. Questionnaires were distributed to 300 un9iversity employees. Total 230 university employees responded with a usable response rate of 67.7%. Statistical data analysis was completed using SAS programs for descriptive analysis and t-test. The results of the study are as follows: 1) Employees´first choice was distance when they select foodserveices. They answered their preference as the first factor when they order menu in the foodservices. The first complain factor concerning university foodservices was the taste of food. 2) Customers did not satisfied with the foodservice quality of university employee foodservices. Importance mean score of service quality was 3.81 out of 5 but percption mean score of service quality was 3.10. Importance mean score of food quality was 4.11 out of 5 but perception mean score of food quality was 2.96. 3) Customers´satisfaction of service quality by dimensions were as following order: assurance > reliability > responsiveness > empathy > tangibles. And customers´satisfaction of food quality by dimensions were as following order: nutrition > food > price > sanitation. There were no significant difference about customer satisfaction between contracted management and self-operated.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.10 no.3
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• pp.654-659
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• 2009

In the early stage of electronic commerce the technical aspects were regarded as the most important factor for its success, but the economic and managerial aspects gain currently more and more its importance. In this paper some issues are researched which are emerging as essential factor with the development of electronic commerce. Especially this survey was carried out from four managerial aspects which are management strategy, marketing, procurement/logistics and service. The result of this research shows us that the importance level of management strategy and procurement/logistics are low, but that of marketing and service are very high. AHP-Analysis as the result of this paper shows the importance list in rank of service, marketing, procurement/logistics and management strategy.

• Asian Journal of Business Environment
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• v.10 no.3
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• pp.5-12
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• 2020

Purpose: The main purposes of this study are to examine what the most important hotel facilities that sharia hotels must provide, and to study the relationship between importance of sharia compliance and Muslim tourists' judgment on the performance of sharia hotels. Research Design, Data, and Methodology: The data were collected in Lombok Island. Questionnaires were distributed to Muslim tourists who stayed at one of the sharia hotels, with a total sample of 205 respondents. Factor Analysis Method and Two Independent Sample Tests have been applied in this research to analyze and interpret the data. Result: The results show only one factor is formed from all statements of Sharia compliance variable, and there is a significant difference in the customer experience and customer satisfaction ratings based on the importance of hotel facilities. Conclusion: The present study revealed that Muslim tourists who place a high level of importance in sharia compliance present a more positive assessment for all services provided by sharia hotels. The assessment from Muslim tourists with higher level of importance in Sharia compliance is more positive about their experiences during their stay at the sharia hotels, which also affects their satisfaction.

• Journal of Korea Port Economic Association
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• v.34 no.4
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• pp.105-124
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• 2018

The purpose of this study is to identify human factors that directly or indirectly cause ship accidents and to suggest implications based on the derived human factors. In particular, we conducted a survey on the basis of the human factors derived from the literature survey and interviews, and applied the revised importance-performance analysis (IPA) to develop implications from a comparison of two groups: seafarers and shipping operations managers. Data were collected from 159 practitioners in the Korean shipping industry. The analysis structure consisted of five major factors with 20 components, including unique factors related to ship and shipping management companies, personal competence, in-vessel organization, and personnel's health, as well as social factors. The result of the IPA analysis indicates that in-vessel organization is the most urgent and major factor for improvement. Some differences exist in the components that should be improved between the two groups. For the seafarer group, an increase in unskilled onboard crew affected sustainable safety activities, thus implying an area of preferential improvement regarding the in-vessel organization factor. However, for the shipping operations managers group, the difference in recognizing safety standards among the crew members on board and the ability to communicate with other crew members should be improved first relative to in-vessel organization factors. The personnel's health factor was identified to be of low importance in both groups. Finally, the importance of improving the safety consciousness level according to the safety education and training implementation for seafarers on board was different for the two groups.

• Journal of the Korean Society of Food Science and Nutrition
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• v.41 no.7
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• pp.1020-1027
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• 2012

The purpose of this study was to investigate the priority of menu management by importance-performance analysis (IPA) of school foodservice menu attributes. Questionnaires were distributed to 448 school dietitians with an official letter, and a total of 292 responses were used for analysis. From the 21 menu attributes, the factors of 'nutrition', 'educational effect', 'capability consideration', 'ease of quality management', 'efficiency', and 'preference of students' were induced from exploratory factor analysis. The levels of importance (p<0.01) and performance (p<0.05) of the 'nutrition' factor were significantly higher with nutrition teachers than school dietitians, while the importance of the 'preference of students' factor showed significantly higher score with school dietitians (p<0.05). As a result of gap analysis for IPA, only the 'efficiency' factor was located in the area where performance was higher than importance, whereas no menu attribute factors were included in the 'concentrate here' area by the usual IPA. Further analysis showed that there should be more effort to improve the performance of an 'educational effect' factor for a school foodservice menu.