Journal of Information Technology Applications and Management

Korea Data Strategy Society (한국데이터전략학회)
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A Study on Importance and Performance of Technology Innovation in IT Industry using Importance-Performance Analysis

IT산업의 기술혁신 목적 중요도 및 성과에 관한 연구 : IPA 기법을 중심으로

  • Lee, Sunghee (Department of Business Administration, Hoseo University) ;
  • Lee, Wonhee (Department of Business Administration, Hoseo University)
  • Received : 2017.06.01
  • Accepted : 2017.06.20
  • Published : 2017.06.30
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Abstract

A key factor of competitiveness of a firm is technology innovation including product and process innovation. This paper explores the importance and performance of innovation in IT industry across manufacturing and service business. Using importance-performance analysis based on a survey of Korean manufacturing and service firms, we find the characteristics of innovation in IT under the context of industry difference. Out study indicate that Korean IT firms need to recognize the importance of technology innovation and enhance the performance in some areas. In future research, we will expand the boundary of innovation into non-technology innovation as well as service-specific innovation.

Keywords

References

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