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http://dx.doi.org/10.3746/jkfn.2012.41.7.1020

Importance-Performance Analysis of School Foodservice Menu Management  

Choi, Mi-Kyung (Dept. of Food & Nutrition, Keimyung University)
Kim, Eun-Mi (Dept. of Food & Nutrition, Keimyung University)
Publication Information
Journal of the Korean Society of Food Science and Nutrition / v.41, no.7, 2012 , pp. 1020-1027 More about this Journal
Abstract
The purpose of this study was to investigate the priority of menu management by importance-performance analysis (IPA) of school foodservice menu attributes. Questionnaires were distributed to 448 school dietitians with an official letter, and a total of 292 responses were used for analysis. From the 21 menu attributes, the factors of 'nutrition', 'educational effect', 'capability consideration', 'ease of quality management', 'efficiency', and 'preference of students' were induced from exploratory factor analysis. The levels of importance (p<0.01) and performance (p<0.05) of the 'nutrition' factor were significantly higher with nutrition teachers than school dietitians, while the importance of the 'preference of students' factor showed significantly higher score with school dietitians (p<0.05). As a result of gap analysis for IPA, only the 'efficiency' factor was located in the area where performance was higher than importance, whereas no menu attribute factors were included in the 'concentrate here' area by the usual IPA. Further analysis showed that there should be more effort to improve the performance of an 'educational effect' factor for a school foodservice menu.
Keywords
menu attribute; school foodservice; IPA; school dietitian; nutrition teacher;
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