• 제목/요약/키워드: hierarchical regression analysis

검색결과 1,473건 처리시간 0.022초

커피전문점에서 전환장벽을 고려한 고객만족과 충성의 관계 (Moderating effect Switching Barrier on Coffee-shop customer Satisfaction and Loyalty)

  • 김판수;한장협
    • 대한안전경영과학회:학술대회논문집
    • /
    • 대한안전경영과학회 2011년도 추계학술대회
    • /
    • pp.683-694
    • /
    • 2011
  • This study analysed impact of service quality on customer satisfaction and loyalty in the take-out coffee shop. The switching barrier was also studied as a moderating effect. Particularly, this study focused on relationships between customer loyalty and switching barriers. A lot of previous studies interest only in customers satisfaction. This study also analysed relationships among service quality, customer satisfaction, switching barriers and brand loyalty. Eventually, service quality significantly affects customer satisfaction, moderating effects, brand loyalty and marketing performance. SERVQUAL model which was established by PZB (1988) was used as a service quality factors. The impact on customer satisfaction was analysed using multiple regression analysis. Simple regression analysis was used to find effects of customer satisfaction and customer loyalty. Additional factors of switching barriers was classified based on previous studies. Hierarchical multiple regression analysis was used to find factors of customer loyalty among switching barriers. In the result, we can find that the importance of tangibles, responsiveness in service quality factors and contract cost, search cost and continuous cost in moderating effects.

  • PDF

사업장 근로자의 정신건강 관련 삶의 질 영향요인 (Factors Associated with Mental Health-related Quality of Life in Workers)

  • 이영주;노경민
    • 한국직업건강간호학회지
    • /
    • 제29권3호
    • /
    • pp.173-183
    • /
    • 2020
  • Purpose: The purpose of this study was to identify factors associated with the mental health-related quality of life (MHQoL) of Korean workers. Methods: This was a cross-sectional study of 192 Korean pay workers who worked in the Daegu and Gyeongbuk Province, Korea. Data were collected from May 15 to July 2, 2019, through selfreported questionnaires. The survey had a total of 87 questions including individual, organizational, and psychosocial factors. MHQoL was measured using short form-36 version 1. Data were divided into four domains of MHQoL and analyzed using a hierarchical linear regression model. Results: From the hierarchical linear regression analysis, when the psychosocial factors were included in the regression model, the R2 change in the four domains of MHQoL increased significantly by 19~47%. A common predicting factor associated with the four domains of MHQoL was identified as perceived stress symptoms. Other factors affecting MHQoL showed slight differences in each domain. Conclusion: Based on the study results, it is necessary to monitor the psychosocial symptoms to improve MHQoL of Korean workers. Considering each factor affecting the four areas of MHQoL, workplace-based interventions to improve MHQoL should be provided to workers.

한국 생산직 근로자의 건강 관련 삶의 질 영향요인 (Factors Affecting Health-related Quality of Life on Korean Blue-collar Workers)

  • 황원주;박윤희
    • 한국직업건강간호학회지
    • /
    • 제24권2호
    • /
    • pp.94-102
    • /
    • 2015
  • Purpose: The purpose of this study was to investigate Korean blue-collar workers' Health-related Quality of Life (HRQoL) and influencing factors in Korean blue-collar workers. Methods: Participants in this study were 109 Korean blue-collar workers. The survey included health-related, work-related, and psycho-social factors. SF-36 was used to measure HRQoL. The data were analyzed using Pearson's correlation, and hierarchical multiple regression analysis. Results: In the hierarchical linear regression model, when subjects' psycho-social variables were included in the regression model, $R^2$ change was statistically significant. The significant predictors for HRQoL were education level (${\beta}=.26$, p=.023), depression (${\beta}=-.38$, p<.001), and self-efficacy (${\beta}=.23$, p<.001). Conclusion: The results of this study indicate that health care providers must have priority to consider psycho-social variables, especially depression and self-efficacy to improve HRQoL in Korean blue-collar workers.

서울시민 공공임대주택 입주의사에 영향을 미치는 수요자 특성 요소에 관한 연구 (A Study on Characteristic Factors of Demanders Influencing the Intention to Move in Public Rental Housing of Seoul Citizens)

  • 이윤홍
    • 국제지역연구
    • /
    • 제21권4호
    • /
    • pp.173-194
    • /
    • 2017
  • 본 연구는 공공임대주택 입주의사에 영향을 미치는 수요자 특성요소를 규명하기 위해 위계선형모형(HLM: Hierarchical Linear Modeling)을 통한 로지스틱 회귀분석을 통해 결과 값을 도출하였다. (1)가구특성 및 주택특성요소 회귀분석결과는 주택점유형태 중 월세에 거주하는 거주자, 직업, 전세, 가구원수, 주변 공공임대주택 입지여부, 월평균소득, 자녀학력, 자녀수, 주택유형, 자가 순으로 공동임대주택 입주희망의사에 유의한 영향을 미치는 것으로 분석되었다. (2)입지여건특성요소 회귀분석결과는 공공임대비율 상위 5개구(강서 노원 중구 강북 마포), 입지여건 중 주변 공공임대주택 입지여부, 소득, 가구원수, 자녀수, 자녀학력, 직업유무, 주택유형, 자가, 전세, 월세 순으로 공동임대주택 입주희망의사에 유의한 영향을 미치는 것으로 분석되었다. (3)서울의 경우 민간주택 매매가격이 높고, 임대료도 높아 소득이 낮은 서민들의 주거안정을 위해 공공임대주택 확대가 필요한 상황임에도 공공임대주택의 입주희망에 대한 정확한 분석이 이루어지지 않아 선호도가 낮은 점을 바탕으로 연구가 이루어졌다. 이상의 결과는 정부관계기관에게 수요자특성 요소를 연구하여 소득이 낮은 서민들의 주거안정에 도움이 되도록 현실에 맞는 대안을 제시한다.

위계적 선형모형의 이해와 활용 (Understanding and Application of Hierarchical Linear Model)

  • 유정진
    • 아동학회지
    • /
    • 제27권3호
    • /
    • pp.169-187
    • /
    • 2006
  • A hierarchical linear model(HLM) provides advantages over existing traditional statistical methods (e.g., ordinary least squares regression, repeated measures analysis of variance, etc.) for analyzing multilevel/longitudinal data or diary methods. HLM can gauge a more precise estimation of lower-level effects within higher-level units, as well as describe each individual's growth trajectory across time with improved estimation. This article 1) provides scholars who study children and families with an overview of HLM (i.e., statistical assumptions, advantages/disadvantages, etc.), 2) provides an empirical study to illustrate the application of HLM, and 3) discusses the application of HLM to the study of children and families. In addition, this article provided useful information on available articles and websites to enhance the reader's understanding of HLM.

  • PDF

일개 상급전문종합병원 전립샘비대증 환자들의 삶의 질 영향 요인 (Quality of Life and its Related Factors in Patients with Benign Prostatic Hyperplasia in One General Hospital)

  • 석윤희;이명선
    • 임상간호연구
    • /
    • 제23권3호
    • /
    • pp.332-340
    • /
    • 2017
  • Purpose: This study was to identify the quality of life and its related factors in patients with benign prostatic hyperplasia. Methods: A cross-sectional survey design was utilized. Data were collected using questionnaires from 128 patients with benign prostatic hyperplasia who visited an outpatient department at one general hospital in 2016. Data were analyzed using Mann-Whitney U test, Kruskal Wallis test, Pearson's correlation coefficient and hierarchical multiple regression analysis. Results: Mean age of the participant was $67.81{\pm}6.94$. Mean years since diagnosis was $6.41{\pm}5.20$. The mean score of quality of life was $0.82{\pm}0.09$, indicating that QOL was relatively low. Lower urinary tract symptoms (p=.029), anxiety, depression, Activities of daily living were significantly correlated to with quality of life (p<.001). Activities of daily living accounted for 54% (p<.001) of the variance in quality of life as a result of hierarchical multiple regression analysis. Conclusion: The results of the study showed that nursing intervention may improve the quality of life of patients with benign prostatic hyperplasia by increasing their Activities of daily living.

아동의 비합리적 신념과 분노표현방식에 있어서 부모방임행동의 조절효과 (The Moderating Effects of Parental Neglect on Children's Irrational Beliefs and Style of Expressing Anger)

  • 황연덕
    • 아동학회지
    • /
    • 제33권5호
    • /
    • pp.37-52
    • /
    • 2012
  • The purpose of this study was to investigate the moderating effect of parent's neglectful behavior on children's irrational beliefs and their style of expressing anger. The subjects consisted of 354 5th and 6th grade elementary school children. The instruments used were the Multidimensional Neglectful Behavior Scale (Straus et al., 1995), the Irrational Belief Scales (Lee, 2004), and the Anger Expression Scale (Spielberger, Krasner, & Solomon, 1988). Data were analyzed by means of both descriptive statistics and hierarchical regression analysis using the SPSS 18.0. The result of this study indicated that there were significant correlations between parent's neglectful behavior and the irrational beliefs and style of anger expression exhibited by the children concerned. Hierarchical regression analysis indicated that, the effects of children's irrational beliefs on their anger was moderated by parent's neglectful behavior. The effects of children's irrational beliefs on their anger control was also moderated by parent's neglectful behavior. In conclusion, parent's neglectful behavior has a moderating effect upon a child's irrational beliefs as it relates to the style of anger expression as exhibited by their children.

지역사회 노인의 건강정보이해능력과 미충족 의료가 건강증진행위에 미치는 영향 (Effects of Health Literacy and Unmet Health care Needs on Health Promotion Behavior among Elderly in the Community)

  • 이승주;심문숙
    • 한국보건간호학회지
    • /
    • 제34권2호
    • /
    • pp.238-250
    • /
    • 2020
  • Purpose: The purpose of this study was to investigate the effect of health literacy and unmet health care needs on health promotion behaviors among elderly people receiving visiting health care services at community health centers. Methods: The subjects of this study were 180 elderly people over 65 years old who were receiving health care services at public health center The subjects fully understood the purpose of this study and voluntarily agreed to participate. The collected data were analyzed by frequency, percentage, mean, standard deviation, independent t-test, one-way ANOVA, Scheffé test and Hierarchical Regression Analysis using the SPSS 23.0 program. Results: Hierarchical regression analysis was used to identify factors influencing health promotion behaviors of the subjects. The results were as follows: presence of occupation (β=.26, p<.001), social activity status (β=.26, p=.001), and health literacy (β=.16, p=.023). Conclusion: Therefore, in order to improve health promotion behaviors, it is necessary for visiting nurses to administer health education and programs by considering the level of health care understanding.

아버지의 유아 양육 참여에 대한 가족 사회인구학적 변인과 유아 기질의 영향 (The Influence of Family Socio-Democratic Variables and Preschoolers' Temperaments on Fathers' Involvement in Child-Rearing)

  • 이영미;민하영
    • 가정과삶의질연구
    • /
    • 제24권4호
    • /
    • pp.93-101
    • /
    • 2006
  • This study explored the differences in fathers' involvement in child-rearing according to various family socio-demographic variables (fathers education level, income, mothers employment, preschooler's sex and age) and preschoolers' temperaments and examined the relationship between fathers' involvement in child-rearing and these independent variables (as well as preschooler's temperament). The subjects of the study were 227 fathers whose children were preschoolers between the ages of 3 and 5 attending daycare centers in Keoungbok province, South Korea. Statistical analysis was conducted with the following techniques: two-way ANOVA, interaction effect, Scheffe' test, Pearson's correlation partial correlation, and hierarchical multiple regression (using SPSS 12.0). Results of the study may be summarized as follows. (1) There was a significant difference in fathers' child-rearing involvement according to the fathers' education level, income, and preschoolers' temperaments. (2) There was a significant interaction effect of mothers' employment and preschoolers' temperaments on fathers' child-rearing involvement. (3) Hierarchical multiple regression analysis showed that fathers' education mediated the relationship between income and fathers' involvement in child-rearing, and fathers' education and preschoolers' temperaments was also found to have predictive power over fathers' child-rearing involvement.

농촌 다문화가족의 자립에 영향을 미치는 변인 연구 (Effect of Variables Affecting the Self-Sufficiency Perceived by Multicultural Famly in Rural Korea)

  • 양순미
    • 농촌지도와개발
    • /
    • 제22권1호
    • /
    • pp.55-67
    • /
    • 2015
  • This study aimed at identifying theirs relative importance and the factors affecting self-sufficiency in rural multicultural families. The major findings that were drawn from this study were as follows : Frist, the difference in the self-sufficiency level of their family perceived between husband and married immigrant women was not significant. But, in the level of self-sufficiency will, the level perceived by the husband was higher than it of the women significantly. Second, the hierarchical regression analysis showed that the age of the women(${\ss}=.31$) affected most significantly the self-sufficiency in rural multicultural families, followed by the labour morale of the women(${\ss}=.25$), labour morale of the husband(${\ss}=.20$), academic background of the husband(${\ss}=.19$), academic background of the women(${\ss}=.12$), spouse support level of the women toward the husband(${\ss}=.12$). Third, as a result of a hierarchical regression analysis, the self-sufficiency will variables had more explanatory power on it than social-demographic and/or social support variables. In conclusion, based on results of this study, several plans improving self-sufficiency of the rural multicultural family were suggested. Findings of this study may be used as a basic material to establish the policy supporting self-sufficiency in rural multicultural families.