• 제목/요약/키워드: general satisfaction

검색결과 3,105건 처리시간 0.034초

온라인 의류 점포 유형에 따른 점포속성 만족도 (The Satisfaction of Store Characteristics Depending on On-Line Store Type)

  • 김은숙;김미영
    • 복식
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    • 제57권7호
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    • pp.1-14
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    • 2007
  • This study investigates the differences between the satisfaction factors of store characteristics depending on on-line clothing store type and its satisfaction index. The collected data were analyzed by using SPSS 10.0 software with various techniques such as paired t-test, T-test, Cronbach's ${\alpha}$ reliability and factor analysis that use principal component analysis and Varimax orthogonal rotation were used. The results are summarized as follows: 1. By categorizing the level of on-line store characteristics satisfaction depending on its type, clarifies the differences between its satisfaction. The satisfaction rank of general merchandise store was as followed: searching and approaching system, buying process service, screen-displayed design, product, store credit. On the other hand, the satisfaction rank of general store was as followed: screen-displayed design, store credit, buying process service. 2. By analyzing the difference of satisfaction depending on the store type, it was found that general merchandise store was more satisfied with screen-displayed design, approaching and searching, whole payment process, the safety of payment and shipping service, security service when compared to specialty store. It was also found that specialty store was more satisfied with the variety of product, update of rare items, quality and price of product. 3. By analyzing the difference between the type of on-line clothing store satisfaction depending on age, in the case of general merchandise store, the result showed that people in their thirties were more satisfied with buying process service, store credit, customer management system when compared to twenties. In the case of specialty store, the result showed that people in their twenties were more satisfied with customer management service when compared to thirties, and when it came to buying process service, it was vice versa.

초등 과학영재와 일반학생의 과학적 태도와 과학수업 만족도 비교 연구 (A Study on the Scientific Attitudes and Degree of Satisfaction about School Science Lessons of Science Gifted and General Students in Elementary School)

  • 김보을;권치순
    • 대한지구과학교육학회지
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    • 제7권1호
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    • pp.91-98
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    • 2014
  • The purpose of this study is to compare scientific attitude and degree of satisfaction for school science lessons between science-gifted and general elementary school students. The results of analysis are as follows : 1. Scientific attitude of both groups appeared to be above average and especially science-gifted students demonstrated higher level of scientific attitude in all area. The characteristics of science-gifted tenacity, high motivation, and creativity are demonstrated in their scientific attitudes. 2. Degree of satisfaction about school science lesson for both groups was above average while science-gifted students showed higher degree of satisfaction than general students. 3. Correlation of scientific attitude and science lessons between science-gifted and general students were relatively low. Scientific attitude of science-gifted students are more dependent on other variables than those of science lessons.

중학교 영재학생과 일반학생의 시간관리 행동, 생활만족도 비교 및 시간관리 행동과 생활만족도의 관계 (Comparison of Time Management Behavior, Life Satisfaction between Gifted Middle School Students and General Students, and Relationship between the Time Management Behaviors and Life Satisfaction)

  • 김선미;유미현
    • 영재교육연구
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    • 제23권3호
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    • pp.315-333
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    • 2013
  • 본 연구의 목적은 영재학생과 일반학생의 시간관리 행동과 생활만족도를 조사하고 시간관리 행동과 생활만족도의 관계를 조사하는 것이다. 이를 위하여 경기도 소재 영재학급 중학생 104명과 중학교 일반학생 203명을 대상으로 설문조사를 실시하고 자료를 분석하였다. 본 연구에서 얻어진 결과는 다음과 같다. 첫째, 영재학생과 일반학생의 시간관리 행동은 유의미한 차이를 나타내었다. 영재학생의 시간관리 행동이 일반학생보다 유의미하게 높았다(p<.05). 영재학생은 성별에 따른 시간관리 행동에 유의미한 차이가 나타나지 않았다. 그러나 일반학생은 성별에 따라 유의미한 차이를 보였으며 여학생이 남학생보다 시간관리를 잘하는 것으로 나타났다. 이원변량분석 결과 집단과 성별 간에 유의미한 상호작용효과는 나타나지 않았다(p>.05). 둘째, 영재학생과 일반학생의 생활만족도에는 유의미한 차이가 나타났고, 영재학생이 일반학생보다 생활만족도가 유의미하게 높았다(p<.05). 영재학생과 일반학생 모두 성별에 따라 생활만족도에 유의미한 차이가 나타나지 않았으며 집단과 성별 간 상호작용 효과가 유의미하지 않았다(p>.05). 셋째, 일반학생과 영재학생의 시간관리 행동과 생활만족도 간의 상관관계를 조사한 결과 두 집단 모두에서 시간관리 행동과 생활만족도 간에 유의미한 정적 상관관계가 있음을 밝혔다. 시간관리 행동이 생활만족도에 미치는 영향을 알아보기 위하여 회귀분석을 실시한 결과 시간관리 행동이 생활만족도에 유의미하게 영향을 미친다는 결과를 얻었다.

중소병원 간호사의 전문직자아개념과 조직몰입 및 직무만족과의 관계 (The Relationship between Professional Self-Concept, Organizational Commitment and Job Satisfaction in Clinical Nurses)

  • 김원경;정경희
    • 간호행정학회지
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    • 제14권3호
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    • pp.287-296
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    • 2008
  • Purpose: This study is descriptive survey to offer basic data of nursing management practice as identify the relationship between Professional Self-Concept, Organizational Commitment and Job satisfaction, whom nurses work general hospitals less than 250 beds. Methods: The subjects in this study were random sampling 320 nurse who worked in 9 general hospital in G city that had less than 250 beds, data was collected from 10 to 30 in Apr, 2007. The data were analyzed using descriptive statistics, Pearson‘s correlation, t-test, ANOVA, Scheffe test. Results: Level of Professional Self-Concept of nurses was average 2.60 point, level of Organizational Commitment of nurses showed 2.83 point, level of Job Satisfaction of nurses showed 2.73 point. There was a statistically significant difference at Professional Self-Concept of nurses as general characteristics showed a marriage state, position, work place, clinical career. There was a statistically significant difference at Organizational Commitment of nurses as general characteristics showed a marriage state, position, clinical career. There was a statistically significant difference at Job Satisfaction of nurse as general characteristics showed a marriage state, position, clinical career. There were highest correlation Organizational Commitment with Job Satisfaction(r=.536, p<.001), also high correlation Organizational Commitment with Professional Self-Concept(r=.478, p<.001). And there were high correlation Job Satisfaction with Professional Self-Concept(r=.422, p<.001). Conclusions: As integrate of the study result showed the Professional Self-Concept had correlation to Organizational Commitment and Job Satisfaction, specially as relation those valuables with general characteristics of subjects, it strongly need to develop educational program for improving Professional Self-Concept with supporting of variety administration for developing human resource for nurses who are not married, low position in hospital, short career, or worked in inpatient wards.

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치과용 임플란트 보철물적용환자의 만족요인 (A Study on Satisfaction Factors with Dental Implant Patients)

  • 이성욱;김지환
    • 대한치과기공학회지
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    • 제28권1호
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    • pp.67-81
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    • 2006
  • This research has been attempt to examine closely factors that high cost and value to overall satisfaction state for dental implant prosthesis, re-utilization intention, inducement intention of the general hospital dental service user and provide basis data necessary to establish competitive general hospital dentistry management strategy. Collected data using own recording way questionnaire from April 17, 2004 to May 15, 2004 choosing 142 people that agree on this research and question of 361 people that dental implant prosthetic treatment finished from March 1, 1999 to March 1, 2004 for this. Major analyzation consequences are as follows : First, general satisfaction, re-utilization intention, inducement intention for implant prosthesis that highly correlation variables are kindness, explanation, medical treatment level and appreciation of the aesthetic. Second, correlation is high relatively between re-utilization intention, inducement intention in the 3 variables such as general satisfaction re-utilization intention, inducement intention. Third, the result of multiple regression analysis showed that most significant effective factors are satisfaction with explanation of dental implant prosthesis between the 3 dependant variables such as general satisfaction, re-utilization intention, inducement intention. In looking into these consequence, how to improve that raise satisfaction about dental implant prosthetic treatment and to establish patient focused care service system for dental implant prosthesis, it is consider that explain enough about implant prosthesis and raise quality of medical examination and treatment level, including satisfied with fabrication of good esthetic dental implant prosthesis.

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축구 학교스포츠클럽 참여가 중학교 남학생의 학교생활 만족도에 미치는 영향 (The Difference in School life Satisfaction by Middle School Soccer Club Participation)

  • 박봉모;김두규;허균
    • 수산해양교육연구
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    • 제27권2호
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    • pp.345-352
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    • 2015
  • The purpose of this study was to identify the difference of school life satisfaction of middle school students according to soccer school sports club participation from a practical view. The results were follows; According to the results of analysis of the school life satisfaction between participating in soccer school sports club students and non participating student, significant differences(p<.001) were found in general school life, fellowship, teachers, learning, school rules and school events. As the results of analysis of the school life satisfaction according to the participating period, no significant differences were shown in general school life, fellowship, teachers, learning, school rules and school events. As the results of analysis of the school life satisfaction according to the participating motivation, no significant differences were found in general school life, fellowship, learning, school rules and school events, but significant difference(p<.05) was found in teachers. As the result of analysis of the school life satisfaction according to the engagement time, no significant differences were shown in general school life, teachers, learning, school rules and school events, but significant difference(p<.001) was found in fellowship.

종합병원 감염관리간호사의 업무실태와 스트레스, 역할갈등 및 직무만족에 관한 연구 (A Study on Work Condition, Stress, Role Conflict and Job Satisfaction of Infection Control Nurses Working in General Hospitals)

  • 허선;김계하;오향순
    • 성인간호학회지
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    • 제24권4호
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    • pp.327-338
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    • 2012
  • Purpose: The purpose of this study was to investigate the work conditions, reported stress, role conflict and job satisfaction of infection control nurses working in general hospitals. Methods: The subjects were 125 infection control nurses from 102 general hospitals. Data were collected using a questionnaire consisting of questions about general characteristics, job characteristics, work condition, stress, role conflict, and job satisfaction. Data were collected from July to September 2011 and analyzed by descriptive statistics, independent t-test, one-way ANOVA, Scheffe test, Pearson's correlation, and Stepwise multiple regression in SPSS/WIN 18.0. Results: Over fifty percent (56.0%) of infection control nurses reported the majority of their time was monitoring intensive units. The average reported stress was 7.20, role conflict was 3.67, and job satisfaction was 3.14. The factors which influenced job satisfaction were stress, enough information, annual income, and the number of hospital beds. Conclusion: The factors contributing to job stress of infection control nurses need to be specifically identified. Education and training for infection control personnel should be provided to enhance job satisfaction.

종합병원 간호사의 사회적 지지가 직무만족도에 미치는 영향: 감성지능의 매개효과 (Influence of Social Support on the Job Satisfaction of Nurses in General Hospitals: Mediating Effect of Emotional Intelligence)

  • 정인자;박미경
    • 한국직업건강간호학회지
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    • 제29권4호
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    • pp.333-341
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    • 2020
  • Purpose: This study aimed to determine the mediating effect of emotional intelligence on the relationship between the social support and job satisfaction of general hospital nurses. Methods: The data of 197 nurses in general hospitals located in three different cities were collected for analysis. Collected data were analyzed using the t-test, ANOVA, Scheffé test, Pearson's correlation coefficients, and hierarchical multiple regression with SPSS/WIN 23.0. Results: The social support of the subjects showed positive correlations with job satisfaction (r=.56, p<.001) and emotional intelligence (r=.42, p<.001). Emotional intelligence and job satisfaction were positively correlated (r=.54, p<.001). Emotional intelligence was found to perform the partial mediation in the relationship between social support and job satisfaction. Conclusion: To improve job satisfaction, an organizational culture which enhances social support may be required as an intervention strategy, and programs should be developed to induce positive emotional intelligence.

병원 내부고객 만족경영이 구성원의 직무만족에 미치는 영향 - 조직지원 인식과 조직공정성 지각의 조절효과를 중심으로 - (A Study on the Effects of the Internal Customer Satisfaction Management on Job Satisfaction at General Hospital - Focused on the Moderating Effect by the Organizational Support Awareness and Organizational Justice -)

  • 허종훈;지재훈;이선찬;장원혁;허성은
    • 보건의료산업학회지
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    • 제8권3호
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    • pp.27-38
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    • 2014
  • The purpose of this study is proving the effects of the internal customer satisfaction management on worker's job satisfaction at general hospital. In the relationship between the management and the satisfaction, the study also finds the moderating effect of the organizational support awareness and the organizational justice. For this study, it was surveyed targeting 270 employees who work in seven general hospitals in Busan. As the result, 246 questionnaires returned. All of these questionnaires were used in the final analysis. The method of analysis is descriptive statistics using SPSS VER. 18.0, correlation analysis, regression analysis, factor analysis and reliability analysis. The main results of empirical analysis were as follows: First, in the effect of the internal customer satisfaction management to worker's job satisfaction, it has positive effect to internal communication and the commission of authority and it has positive effect to worker's job satisfaction. Second, the organizational support awareness & the organizational justice have moderating effect on the relationship between the internal customer satisfaction management and worker's job satisfaction. Third, the study proves that supporting management hierarchy shows positive effects for all socio-demographic characteristics in the organizational support awareness and the organizational justice.

외식업체 고객의 서비스 품질 기대도/만족도가 고객 충성도에 미치는 영향 (The Effects of Customer Expectations & Satisfaction on Customer Loyalty in Restaurants)

  • 양일선;신서영;김혜영
    • 대한지역사회영양학회지
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    • 제5권2호
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    • pp.225-235
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    • 2000
  • Service quality has become an important factor to meet customer satisfaction in the food service industry where competition is getting severe. Organizations are focused upon strengthening customer loyalty through customer satisfaction. Therefore, this study, taking customers as subjects, is intended to analyze factors affecting customer loyalty, on the basis of service quality satisfaction. In doing. so, the analysis has been done with 232 customers who are purchasing service from the food services industry, for general information, and service quality expectation, service quality satisfaction and overall satisfaction. The results of the study are as below. 1) From a factor analysis, the service quality expectation level of customer has been categorized into 4 factors, which are named General ′General management ′, ′Food′, ′Reliability′and ′Reputation′. 2) From the factor analysis, the service quality satisfaction level of customer has been categorized into 6 factors, which are named ′Employee attitude′, ′Food′, ′Reliability′, ′Atmosphere′, ′Reputation′ and ′Price′. 3) After classifying customers into 3 groups according to two criteria-"will buy the service again" and "will suggest to others", a comparison has been done for the service quality expectation dimension of customers by each customer group. The result shows that the group having both the "will buy the service again" and "will buy the service again "and "will suggest to others" criteria, that is, with higher customer loyalty, tend to have higher point than other group in factors of ′Food′, ′Reliability′, ′Reputation′(p〈.05). 4) As per the dimension of customer\`s service quality satisfaction level, factors like ′Employee attitude′, ′Food′, ′Reliability′, ′Atmosphere′, ′Reputation′, and ′Price′have shown differences according to each loyalty group(P〈.001). 5) Customers′overall satisfaction level according to each customer loyalty group has been found to be more important for the group having a higher loyalty level(p〈.001) 6) From the discriminant analysis with employing judging variables, such as the customer′s service quality expectation level, service quality satisfaction level and general satisfaction level, customer loyalty groups have been identified as accurately as 68.9% of the explanatory power.

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