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직무분석을 통한 컴퓨터 운용사 자격검정 출제기준 개선 연구 (Job Analysis for the Improvement of criteria for preparation of Qualification test of Computer Operation Engineer)

  • 서준호;박종성
    • 공학교육연구
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    • 제9권3호
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    • pp.22-36
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    • 2006
  • 이 연구는 컴퓨터운용사의 구체적인 직무 분석을 통하여 컴퓨터 운용사 자격의 출제기준을 개선하는데 목적이 있다. 연구목적을 달성하기 위해서 본 연구에서는 산업계, 학계 전문가 7명으로 구성된 직무분석 위원회에서 데이컴(DACUM: Development A curriculum)법으로 직무분석을 실시하여 직무범위, 등급, 응시자격, 검정 기준, 출제 기준, 검정 방법 등의 구성 내용을 추출하였다. 또한 이 연구에서는 컴퓨터 운용사의 출제기준을 개발을 위한 직무분석의 모형을 절차별로 정리 제시하였는데, 1단계는 직무분석 준비(자료 조사 및 면담, 전문가 선정), 2단계는 직무모형 설정(1차 전문가 협의회 및 1차 현장 검토)하였고, 3단계는 지식, 기능, 도구 추출(2차 전문가 협의회 및 2차 현장 검토), 4단계는 코스 및 교과목 선정(3차 전문가 협의회), 5단계는 출제기준 설정(3차 현장 검토)의 과정을 통하여 컴퓨터운용사의 자격의 출제기준을 제시하였다.

일개 군 지역 보건소 공무원의 직무특성과 조직몰입이 직무만족에 미치는 영향: 다른 직렬 공무원과 비교 (The Effects of Job Characteristics and Organizational Commitment on Job Satisfaction of Public Health Center Officials in rural area: Comparison with other job series officials)

  • 전상남
    • 한국학교ㆍ지역보건교육학회지
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    • 제23권2호
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    • pp.1-11
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    • 2022
  • Objectives: The purpose of this study was to identify factors affecting job satisfaction of Public Health Center Officials in rural area. Methods: The 345 survey samples were divided into public health center officials(n=56) and other serial officials(n=289). Data were analyzed with 𝑥2, two sample t-test and regression analysis. Results: First, public health center officials showed a significantly higher job commitment and job satisfaction than other serial civil officials. Second, public health center officials showed the effect of only job commitment on job satisfaction whereas other serial civil officials showed the effect of both job characteristics and job commitment on job satisfaction Conclusion: In order to increase of job satisfaction and provide health education services to the community, it was necessary to improve of motivation and working condition of public health officials.

영아 보육교사의 상해예방을 위한 감독과 자기 효능감 및 직무 스트레스의 관계 연구 (The Relationships among Supervision Behaviors for Injury Prevention, Self-Efficacy, and Job Stress of Childcare Teachers for Infants)

  • 김혜금
    • Human Ecology Research
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    • 제51권6호
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    • pp.573-581
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    • 2013
  • This study examined the relationship among supervision behaviors, self-efficacy, and job stress of childcare teachers for infants. This study also investigated whether the childcare teachers' supervision behaviors affected self-efficacy and job stress and whether their self-efficacy acted as a mediating effects on job stress and supervisory behaviors. The participants were 292 childcare teachers for infants in Seoul and Gyeonggi-do. The instruments utilized were the parent supervision attributes scale, Korean occupational stress scale, and teacher self-efficacy scale. The data analyzed by means of Pearson's correlation coefficients and hierarchical regression analysis. A hierarchical multiple regression analysis, Which Baron & Kenny first proposed, was conducted. The significance of the mediation effect was verified by the Sobel test. The results were as follows: First, the childcare teachers' supervision behaviors had a positive correlation with the teachers' self-efficacy, while the teachers' supervision behaviors and self-efficacy had a negative correlation with job stress. Second, job stress appeared to have a negative on supervision behaviors. Self-efficacy appeared to have a positive effect on supervision behaviors. Third, the mediating effect of self-efficacy was verified in the relationship between supervision behaviors and job stress. The more self-efficacy the childcare teachers had, the more supervision behaviors they performed. The greater their self-efficacy, the more the childcare teachers were able to control job stress. Therefore, by enhancing the self-efficacy of childcare teachers, their level of supervision behaviors should increase and their level of job stress should decrease.

교육서비스품질이 교육만족도와 직무유용성에 미치는 영향: 외식조리 관련 계약학과 학생을 중심으로 (The Effect of Educational Service Quality on Educational Satisfaction and Job Availability: Focused on Foodservice related Contract Department Students)

  • 서재원
    • 한국조리학회지
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    • 제23권4호
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    • pp.203-215
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    • 2017
  • The purpose of this study is to investigate the effect of educational service quality on educational satisfaction and job usability. The results of the analysis are as follows. First, based on the theoretical background, factor analysis and reliability analysis were conducted. Five factors of tangibility, responsibility, reactivity, assurance, and empathy were found in the educational service quality. In addition, it was confirmed that there was no problem as a single factor in educational satisfaction and job availability, and these factors showed high reliability and validity. Second, in the relationship between educational service quality and educational satisfaction, all five factors which education service quality factors were found to affect educational satisfaction. The higher the factor of educational service quality, the students will be able to increase their satisfaction with education, which was a degree of satisfaction with the education of contract department. Third, in the effects of educational service quality factors on job availability, tangibility, responsibility, reactivity, and assurance have no effect and empathy affects job availability. In this study, although the factors of education service quality is high except empathy, it is not possible to increase the job availability that leads to successful business results. Fourth, job availability affects educational satisfaction. Therefore, the higher the level of job availability, educational satisfaction will also increase. The following are implications of this study. First, high-quality lectures, hands-on training, and educational programs are needed and values that students pursue must continuously increase. Second, there is a need for measures to improve job availability such as the formation of curriculum related to jobs and the demand for the training courses of restaurants.

직무관련 정서상태가 직무열의 및 직무탈진에 미치는 영향: 감정노동의 매개효과 (Relationship Between Job-related Affective States and Job Attitudes: Mediating Effects of Emotional Labor)

  • 황성재;백윤정;김보영
    • 한국산학기술학회논문지
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    • 제15권8호
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    • pp.4930-4941
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    • 2014
  • 본 연구에서는 첫째, 서비스 업종에 종사하는 종업원들의 감정노동에 영향을 미치는 선행요인으로서 직무관련 정서상태의 효과를 검증하였으며, 둘째, 감정노동의 결과요인으로서 선행연구에서 주로 다루었던 부정적 직무태도 뿐만 아니라 긍정적 직무태도에 대한 감정노동의 효과를 고찰하였다. 마지막으로 종업원들이 과업환경에서 경험하는 직무관련 정서와 직무태도 간의 관계를 매개하는 감정노동의 효과를 검증하였다. 국내 15개 서비스 기업에 종사하는 150명의 종업원을 대상으로 실시한 설문분석 결과, 직무관련 긍정 정서상태는 종업원으로 하여금 내면행동을, 직무관련 부정 정서상태는 표면행동을 유발함이 검증되었다. 또한 내면행동은 긍정적인 직무태도인 직무헌신과 직무활력을 증진시켰으며, 표면행동은 냉소주의와 소진을 증가시켰다. 마지막으로 내면행동은 직무관련 긍정 정서상태와 긍정적인 직무태도(직무헌신, 직무활력) 간의 관계를, 표면행동은 직무관련 부정 정서상태와 부정적인 직무태도(냉소주의, 소진) 간의 관계를 각각 매개하였다. 본 연구는 종업원들의 감정노동전략이 인지적 혹은 반응적 메커니즘을 수반하여 직무관련 정서상태와 직무태도 간의 관계를 매개함을 검증하였다는 점에서 이론적 의의가 있다. 또한 실무적으로 본 연구 결과를 토대로 볼 때, 서비스 직무를 수행하는 종업원들의 서비스 질을 향상시키고 긍정적인 직무태도를 유도하기 위해서는 단순히 부정적 정서를 유발하지 않는 직무환경을 유지하는 수동적 관리보다도 긍정적 정서를 증진시킬 수 있는 과업환경을 조성하는 것이 중요함을 제안할 수 있다. 향후 연구에서는 종단적 데이터 측정이나 측정 소스의 다양화 등의 시도가 필요하다.

백화점 중간관리 형태에서 백화점 및 패션업체의 권력원천과 판매원의 직업의식이 직무만족에 미치는 영향 (The Effect of Power Sources of Department Store and Fashion Company, and Salesperson's Job Consciousness on Job Satisfaction in the Middle Management System of Department Store)

  • 이현진;추태귀
    • 한국의류산업학회지
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    • 제14권2호
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    • pp.230-241
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    • 2012
  • The purpose of this study was to examine the effect of power sources of department store and fashion company, and salesperson's job consciousness on job satisfaction in the middle management system of department store. Questionnaire data from 193 salespeople in the middle management of department store were analyzed by reliability analysis, factor analysis, correlation analysis, multiple regression analysis, hierarchical regression analysis. The results of this study were as follows: First, coercive power, informational and expert power, and referent power of department store had significant effects on job satisfaction. The coercive power of department store had a negative influence on job satisfaction, while informational and expert power, and referent power of department store had a positive influence on job satisfaction. Second, referent power, expert power, reward power, coercive power of fashion company had a positive influence on job satisfaction. Third, referent power of department store had a greater influence on job satisfaction than other power sources. Fourth, job commitment and pride, prospect awareness had a positive influence on job satisfaction, while professional self-awareness had no effect on job satisfaction.

근로자의 인적자원개발과 직무수준인지가 직무만족도에 미치는 영향 (The Effect of Workers' Human Resource Development and Recognition of Job Performance Level on their Job Satisfaction)

  • 홍성희;곽인숙
    • 가족자원경영과 정책
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    • 제12권2호
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    • pp.73-93
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    • 2008
  • The purpose of this study was to analyze the effects of workers' human resource development and their recognition of human resource on-the-job satisfaction. A sample of 4,727 workers that was selected from Korea Labor Panel Data was analyzed by t-test and multiple regression, and was tested by causal effects among related variables. The major findings were as follows: First, the workers' recognition of their job performance level vs. educational attainment was affected by their annual income, job status, educational attainment, gender, and experiences of human resource development. Second, the workers' job satisfaction was affected by gender, age, educational attainment, health status, job status, annual income, experiences of human resource development, recognition of their job performance level vs. educational attainment, and recognition for their job availability. Third, the factors that had a causal effect on workers' job satisfaction were educational attainment, gender, age, health status, annual income, and experiences of human resource development. Above all, workers' educational attainment had a strong direct effect on job satisfaction, and annual income had a strong indirect effect on it. From these findings, it can be concluded that workers' effort and trial for development and investment of human resource played an important role in increasing job satisfaction.

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개인변인, 심리변인, 직업관련변인이 은퇴기대에 미치는 영향 (The Effect of Individual, Psychological, and Job-related Variables on Retirement Expectations)

  • 배문조;전귀연
    • 대한가정학회지
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    • 제44권12호
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    • pp.53-64
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    • 2006
  • The purpose of this study was to investigate the variables on employees' retirement expectations divided into imposed frustration, new beginning, transition to rest, and continuing. Independent variables were individual(gender, age, occupation, income, education, and health condition), psychological(self-esteem, locus of control, attitude of leisure, and attitude of family), and job-related variables(job attitude, job satisfaction, and job stability). In order to achieve this purpose, a survey was conducted with 515 employees from Daegu and Kyungpook. Retirement expectations were measured with questionnaire based on several studies. The data analyzed by frequency, percentage, mean, factor analysis, Cronbach's $\alpha$, correlation, and multiple regression. The major findings were as follows. First, imposed frustration was affected by income, self-esteem, locus of control, job satisfaction, job attitude, and job stability. Second, new beginning was affected by self-esteem, locus of control, attitude toward leisure and family, and job stability. Individual variables were not statistically significant predictors of new beginning. Third, transition to rest was affected by locus of control, attitude toward family, job satisfaction, job attitude, and job stability. Individual variables were not statistically significant predictors of transition to rest. Finally, continuing was affected by age, education, job satisfaction. Psychological variables were not statistically significant predictors of continuing.

창업·취업교육이 대학생의 창업·취업의도 영향요인에 미치는 효과 (Entrepreneurial·Job Search Education's Effects on the Antecedents of University Students' Entrepreneurial·Job Search Intention)

  • 김성우;강민형
    • 공학교육연구
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    • 제19권4호
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    • pp.47-59
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    • 2016
  • This paper explores antecedents of entrepreneurial and job search intentions based on the theory of planned behavior. Additionally, it examines the impact of entrepreneurship and job search education on these antecedents of entrepreneurial and job search intentions. The research model has been validated by analyzing 1,432 responses from undergraduate students in South Korea. The results of analysis provide several findings: First, entrepreneurship attitude, entrepreneurship subjective norm, and entrepreneurship self efficacy showed significant positive effects on entrepreneurial intention, but their effects on job search intention were insignificant. Second, while job search attitude showed significant positive effects on both intentions, job search subjective norm showed a significant effect only on job search intention, and job search self efficacy showed a significant effect only on entrepreneurial intention. Third, entrepreneurship education increased all the antecedents of entrepreneurial intention, and reduced job search attitude. These results imply that entrepreneurship and job search education should be managed comprehensively, considering their cross-effects on the antecedents of entrepreneurial and job search intentions.

직무 리뷰 분석을 통한 산업군별 직무만족/존속 요인 및 직무불만족/이직 요인에 관한 연구 (A Study on Job Satisfaction/Retention Factors and Job Unsatisfaction/Turnover Factors by Industries using Job Reviews)

  • 이종서;김성근;강주영
    • 한국IT서비스학회지
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    • 제16권1호
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    • pp.1-26
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    • 2017
  • Keeping good, talented people is one of the most significant factors in a company's success. HR analytics is an important area for applying big data analysis techniques to human resources. It provides organizational insight that enables effective management of employees, allowing management to reach their business goals quickly and efficiently. Job satisfaction and employee turnover analysis are the keys to HR analytics. Job review web services have been becoming popular. Because people exchange information about job satisfaction and turnover through these web services, useful information about HR Analytics is accumulated on the job review web sites. In this paper, we identified factors of employee retention by analyzing a Job Satisfaction/Retention group, and the factors of employee turnover by analyzing a Job Unsatisfaction/Turnover group. In order to do this, we first classified employees according to whether their self-reported job satisfaction or turnover was true. We collected and analyzed data from Jobplanet, a popular job review site. Through dominance analysis and LDA topic modeling, we found major factors, topics, and keywords of the classified groups by IT, service, and manufacturing domains. Our approach is a novel model to apply the analysis of reviews and text mining to the HR domain, and it will be practically helpful for setting new strategies that improve job satisfaction.