• Journal of the Korean Society for Aviation and Aeronautics
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• v.19 no.3
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• pp.83-95
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• 2011

This research is the ever first trial to demonstrate how consumer perceives price fairness of airfare. That, I did research on airline's flexible price changes and its effects on consumer's perceiving price fairness, proved the causality between before and after of airline service experience and examined the interest in moderating role of airline service. In addition to this, you also can see a markdown can have effects on consumer's perceiving price fairness. The main results are: Perceived price fairness before experience airline service had positive effects on perceiving price as fair. Since the direction of perceived price fairness coincides with in the context of the consumer's experience, so the preliminarily evaluated fairness had positive effects on the post fairness acceptance. With the second result, when you see consumer's perceived price fairness beforehand service experience has effects on post service experience in perceiving price fairness, you see the activation of a markdown, in-flight service, after-flight service as moderating roles as they strengthen the tie between the two perception modes and exhibited interaction with the price fairness beforehand service experience the independent variable. As the last one, a markdown of airfare had positive influence on consumer in perceiving price fairness. So, even if he/she becomes aware of overcharging, he/she will not pursue price being unfair. With these results, you can tell a markdown of airline service could have positive influence on both new and established consumers in the aspect of perceiving price fairness.

• Korean journal of food and cookery science
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• v.27 no.2
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• pp.97-110
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• 2011

The purpose of this study was to investigate the influence of a cook's understanding about organizational fairness on job satisfaction and business performance at family restaurants in Seoul. Frequency analysis, reliability analysis, factor analysis, and SEM were applied to analyze the data. First, a confirmatory reliability analysis indicated that organizational fairness, job satisfaction, and business performance were sufficient to be used in this investigation. Organizational fairness, job satisfaction and business performance had generally significant relationships by implementing SEM. According to the results, distributive fairness (p< 0.001), procedural fairness (p< 0.05) and interactive fairness (p< 0.05) had positive influence on cook's job satisfaction. Job satisfaction had a positive influence on financial (p< 0.05) and non-financial performance (p< 0.001). Therefore, for the purposes of food-service companies' continuous increases in business performance and competition are generally necessary to suitably manage the fairness of various policies such as job stability, promotions, impartial distribution of salary, bonus and welfare work, and internal marketing.

• Journal of the Korean Society of Costume
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• v.64 no.3
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• pp.13-31
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• 2014

This study attempts to analyze relational structures among service failure-related variables after the moderation of fairness in the beauty service industry with the following purposes: First, it aims to review and investigate service failure & service recovery strategies, non-switching intentions after recovery, revisit intention, the intent to provide word-of-mouth recommendations and previous studies on service failure and recovery in the beauty service industry. Second, it targets the analysis of the role of fairness as a variable that moderates relations between service recovery strategies and post-recovery satisfaction in the beauty service industry. For this, the following research method was used: This study has investigated the effect of service failure and its recovery strategies (behavioral recovery strategy, psychological recovery strategy, monetary recovery strategy) on customer satisfaction for beauty service users and used the Structural Equation Model (SEM) to further analyze and verify the effect of the satisfaction on post-satisfaction behavior (non-switching intention, repurchase intention and the intent to provide word-of-mouth recommendations). The SEM was divided into a measurement model and structural model to determine if the model is appropriate and estimate the parameters of the path coefficient. In addition, this study examined to see if fairness (procedural fairness, distributive fairness and interactive fairness) works as a moderating variable while the service recovery efforts affect customer satisfaction. Then, the role of service recovery strategies, targeted to satisfy the customers who were dissatisfied because of service failure, were investigated. In addition, its effect on post-satisfaction behavior was analyzed from the structural aspect, and the moderating role was examined as well. Then, the role of the service recovery strategy, which can be used to satisfy dissatisfied customers, was examined, and the effect of the satisfaction on customer behavior was analyzed from a structural perspective. In addition, the moderating role of fairness was tested. As a result, this study is significant in that it helps service providers formulate service recovery-related strategies.

• Journal of Digital Convergence
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• v.16 no.4
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• pp.55-67
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• 2018

The organizational politics strengthened resistance to change. This study explores how the organizational political perception and fairness in split firms affect resistance to change. The analysis showed that the boss's and colleague's politics is minimized by its distributional fairness and procedural fairness. The organizational politics strengthened resistance to change. Additionally, mediating effects of fairness were analyzed. As a result, it was revealed that the perception of organized politics by bosses and that colleagues' perception of organizational politics affected resistance to change based on distributional fairness. However, it was shown that procedural fairness had no mediating roles between organizational politics and change resistance. There is a need to pay keen attention to distributional fairness to minimize the resistance to changes of organizational members at the split. If distributional fairness is not secure, Members will be a political behavior.

• The Korean Journal of Franchise Management
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• v.10 no.2
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• pp.19-32
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• 2019

Purpose - This paper aims to investigate the mediating effects of relationship fairness factors between franchisor's support services and performance(re-contract intention) in food service franchise. More specifically, fairness was measured into distributive, procedure, interaction, and information, franchisor's support service was divided into pre-start support services (initial support services) and post-start support services (continued support services), and performance (re-contract intent) was measured using 3 items such as re-contract, contract extension, and recommendation. Research design, data, and methodology - The population for the survey is the head of franchises in the metropolitan area (Seoul/Gyeonggi), which operates a restaurant franchise, and samples included a wide range of overseas/domestic brands and regions. The survey was conducted from August 1 to September 30, 2018 through the survey agency. The survey was conducted together with a telephone interview and a direct visit by the investigator. A total of 205 questionnaires were collected and retrieved, 4 questionaires containing missing information were excluded and 201 responses were used for analysis. Results - The results shows that franchisor's initial support services have significant positive effects on procedural, interpersonal, and informational relationship fairness, and continuous support services have significant positive effects on distributive, procedural, interpersonal, and informational relationship fairness. This study also shows that informational and procedural fairness have significant positive effects on performance(re-contract intention). Finally, continuous services a significant positive effect on performance(re-contract intention). Conclusions - The results show that franchisor make a manual, and should improve fairness through regular investigation whether support services was executed as promised in the manual after franchisee operation. In addition, information fairness and procedural fairness have been shown to increase performance(re-contract intention). These results mean that the franchisor's headquarters should provide product and service support for the merchant in accordance with the manual and management policy to reduce asymmetry in information and improve procedural fairness to enhance performance(re-contract intention).

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.10 no.8
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• pp.3753-3771
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• 2016

Increasingly, numerous and various Internet-capable devices are connected in end user networks, such as a home network. Most devices use the combination of TCP and 802.11 DCF as a system platform, but whereas some devices such as a streaming video persistently generate traffic, others such as a motion sensor do so only intermittently with lots of pauses. This study addresses the issue of performance in this heterogeneous traffic wireless LAN environment from the perspective of fairness. First, instantaneous fairness is introduced as a notion to indicate how immediately and how closely a user obtains its fair share, and a new time-based metric is defined as an index. Second, extensive simulation experiments have been made with TCP Reno, Vegas, and Westwood to determine how each TCP congestion control corresponds to the instantaneous fairness. Overall, TCP Vegas yields the best instantaneous fairness because it keeps the queue length shorter than the other TCPs. In the simulations, about 60% of a fair share of the effective user bandwidth is immediately usable in any circumstance. Finally, we introduce two simple strategies for adjusting TCP congestion controls to enhance instantaneous fairness and validate them through simulation experiments.

• Journal of Fisheries and Marine Sciences Education
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• v.27 no.1
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• pp.74-82
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• 2015

The Admission Officer System is a selecting system that evaluates potential and talent of students in multiple aspects and selects whom each university wants to pick and fits the specific recruitment units. However, the issue about fairness of the system has been discussed continually. This study conducted online survey, using fairness checklist with 31 universities to know how admission officers perceive the fairness of the system and secure that. Also, three times of expert FGI were conducted, too. The result shows there are still many universities that adjustment for deviated evaluation in interview, separation of operating agency, stabilization of the statue of admission officers, analyzation of each evaluator's tendency, and so on are not achieved well. To assure the fairness of the admission officer system, securing validity by clearly defining the concept of fairness is proposed first. Stabilizing the statue of admission officers and continuous education training for them is also proposed to improve their professionality. Furthermore, expansion of education programs about the admission officer system in both quantity and quality is suggested for fairness of the system.

• Korea Journal of Hospital Management
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• v.24 no.2
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• pp.23-37
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• 2019

The purpose of this study was to investigate the effect of fairness, culture, and service points on organizational management to maximize the ability of organizational members. The subjects of the survey were selected from major hospitals, small and medium hospitals. A total of 500 questionnaires were distributed, but 404 (80.8%) were used for the final analysis. The SPSS WIN 20 program was used to analyze the collected data. The following conclusions were obtained. First, in this study, organizational fairness did not show any general difference, and fairness was obtained with relatively high scores. In terms of improving organizational culture, size of hospital there is a statistically significant difference. the larger the organization, the more the organizational culture needs to be improved. Organizational fairness were significant differences in service encounter points and size of hospital. Second, the correlation between fairness, organizational culture improvement, service contact point and management performance showed a very positive correlation. Third, fairness has no effect on business performance. However, in this study, organizational culture improvement and service contact points are statistically significant and positive (+) influence on dependent variable management performance. Therefore, in order to improve the organizational culture of the hospital, it is necessary for the CEO to the vision, core, to discuss and make a reasonable plan. In order to actively cope with rapidly changing hospital environment, it will be necessary to positively support the of new medical market and the increase of market share.

• The KIPS Transactions:PartC
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• v.10C no.3
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• pp.311-316
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• 2003

To deploy multicast protocols, fairness to current Internet traffic, particularly TCP, is an important requirement. PGMCC is one of the most promising multicast congestion control proposals but it suffers from degradation of fairness by fixed timeout and uncertain acker selection. In this paper, we suggest addition of an adaptive timeout mechanism and NAK suppression in router using throughput comparison to improve fairness. Our simulation show improved fairness.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.10 no.2
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• pp.559-573
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• 2016

In this paper, we investigate the problem of achieving proportional fairness in hierarchical wireless sensor networks. Combining clustering formulation and scheduling, we maximize total bandwidth utility for proportional fairness while controlling the power consumption to a minimum value. This problem is decomposed into two sub-problems and solved in two stages, which are Clustering Formulation Stage and Scheduling Stage, respectively. The above algorithm, called CSPF_PC, runs in a network formulation sequence. In the Clustering Formulation Stage, we let the sensor nodes join to the cluster head nodes by adjusting transmit power in a greedy strategy; in the Scheduling Stage, the proportional fairness is achieved by scheduling the time-slot resource. Simulation results verify the superior performance of our algorithm over the compared algorithms on fairness index.