• Title/Summary/Keyword: expectation and performance

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Role Expectation and Role Performance for School Health Educator as Elementary School Students Recognize (초등학생이 인식하는 보건교사의 역할기대와 역할수행)

  • Jung, Gwi-Sun;Ahn, Suk-Hee;Chung, Eun-Soon
    • Journal of the Korean Society of School Health
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    • v.16 no.2
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    • pp.125-134
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    • 2003
  • Purposes of this study were 1) to identify the level of role expectation and role performance for school health educators as elementary school students recognize and to compare them, and 2) to examine differences in the role expectation and performance by characteristics of students and educators. Subjects of the study were 1,433 6th grade students at 37 elementary schools in Busan. The data were collected by a structured self-administered questionnaire, measuring role expectation and performance that students recognize. The data were analyzed with descriptive statistics, t-test, and ANOVA by SPSS program. The results were summarized as follows. 1. Students' level of recognizing the role expectation was high(M=4.08) and level of the role performance was moderate to high(M=3.50) within range of 1 to 5. The students recognized role expectation greater than role performance. 2. The students' point of view for role expectation and performance for school health educators were related to several characteristics of students and school health educators. Students' levels of recognizing the role expectation and performance were higher when students were male, healthy, their academic performance was high, their level of satisfaction with their school life was high, and their level of satisfaction with using school health office was high. With characteristics of School health educators, students' level of appreciating the role expectation was higher when educators were of an older age and had a long career, and when they were fairly satisfied with their job as an educator. Students' level of recognizing the role performance was higher when educators were of a younger age, and had a small number of students at school. This indicates that there exists role conflict on students and implies that the conflict needs to be mediated, and desirable solutions to address the conflict need to be developed by school health educators.

Information Quality Satisfaction of Web Site User (웹 사이트 사용자의 정보품질 만족에 관한 연구)

  • Ham, Bong-Jin
    • The Journal of Society for e-Business Studies
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    • v.9 no.3
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    • pp.169-190
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    • 2004
  • This study involves the test of constructs for measuring the web site user expectation, perceived performance regarding IQ, expectation congruency, and satisfaction about influence overall satisfaction. The findings can be summarized as follows. First, Web-IQ expectation appeared to have a positive effect on Web-IQ perceived performance by expectation congruency and a positive effect on perceived performance by assimilation effect. Second, Web-IQ expectation did bot appear to have a negative effect on Web-IQ expectation congruency. Although that was rejected, it differs from established researches. Some prior Web-IQ expectations that approach to congruency after one's post Web-IQ expectation. Third, Web-IQ perceived performance appeared to have a positive effect on Web-IQ expectation congruency. Fourth, result that analyze about effect that congruency gets to Web-IQ satisfaction although Web-IQ expectation appeared to have a positive effect on overall satisfaction.

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The Process and Determinants of Consumer Satisfaction in Clothing (의복만족의 과정과 결정요인:20대 여성을 중심으로)

  • 최성주;임숙자
    • Journal of the Korean Society of Clothing and Textiles
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    • v.24 no.6
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    • pp.928-939
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    • 2000
  • This thesis will study the determinants of consumer satisfaction based on the disconfirmation theory. The proposed questions are first, to find out if desire and expectation are conceptually distinct. Second, to study the effects of desire, expectation, perceived performance, desire congruency, and expectation congruency on clothing satisfaction. The data used in this thesis were obtained from a two stage longitudinal survey. SPSS WIN 8.0 was used for the analysis and the following method such as mean, correlation, t-test, hierarchical regression were applied. The results indicate that first, according to the correlation analysis and crosstab analysis, satisfaction and desire were perceived as two different concepts. Second, using the hierarchical regression analysis to compare the effects of determinants of consumer satisfaction, the model of desire, expectation, performance, desires congruency, expectations congruency best explain the clothing satisfaction. Among them, effects of performance had the strongest impact. Expectation did not influence satisfaction but desire did.

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A Study on the Forming Procedure of Consumer Satisfaction from Internet Shopping Experience (인터넷 쇼핑경험에서의 소비자만족 형성과정에 관한 연구)

  • 유현정;김기옥
    • Journal of the Korean Home Economics Association
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    • v.40 no.5
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    • pp.179-193
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    • 2002
  • This study aims to examine the forming procedure of consumer satisfaction from Internet shopping experience. Many studies on the satisfaction have primarily focused on the examination of the antecedents of satisfaction along with the expectation-disconfirmation paradigm dominating the former studies. This study has built an Internet shopping expectation-disconfirmation model as to apply the expectation-disconfirmation into the condition of the Internet shopping. The summary of study represented in following. l. The expectation of risk and performance of benefit had a significantly positive effect on the perceived disconfirmation. In addition, an expectation of benefit and performance of risk had a significantly negative effect on the perceived disconfirmation. 2. A performance of risk and performance of benefit not only had a significantly indirect effect, but also a significantly direct effect on the consumer satisfaction. But expectation of risk and expectation of benefit had no significant direct effect on satisfaction. 3. Not only the perceived disconfirmation had a significant positive effect on satisfaction, but also an effect of the perceived disconfirmation on satisfaction(0.472) is larger than that of the performance of risk or performance of benefit. Meaning that, it is desirable for one to apply the expectation-disconfirmation model into the Internet shopping circumstances as much as the off-line markets.

The Effects of User attitude and Expectation on the System performance according to Management level of Information System (시스템의 관리수준에 따라 태도와 기대가 성과에 미치는 영향)

  • Han, Kyung-Il
    • Journal of Digital Convergence
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    • v.5 no.1
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    • pp.91-100
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    • 2007
  • The purpose of this study is to confirm whether user attitude and expectation make a significant difference on the system performance according to management level of IS. The management level is defined as a evaluation of IS and project management. Field research was employed to empirically investigate the relationship among the variables. The finding of the study can be summarized as follows. The positive attitude has a favorable effect on the system performance. But high expectation shows low performance under the strict evaluation.

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Role Expectation and Role Performance in School Health Teachers Recognized by Nursing Students Who Experienced Teaching Practice (보건교사 교육실습생이 인지하는 보건교사 역할기대와 역할수행)

  • Kwon, Jin-Ok;Oh, Jin-A
    • The Journal of Korean Academic Society of Nursing Education
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    • v.17 no.1
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    • pp.36-43
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    • 2011
  • Purpose: The purpose of this study was to identify the level of role expectation and role performance in school health teachers recognized by nursing students experiencing health teacher practice and to compare role expectation and performance according to their characteristics. Method: The subjects in this study were 530 nursing students from 42 universities in Korea. The data was collected by a structured self-administered questionnaire and analyzed using descriptive statistics, t-test, and ANOVA by SPSS 17.0 program. Results: The student recognition in role expectation for school health teachers showed a high level and its level in the role performance was moderate. The students recognized the role expectation was greater than the role performance in school health teachers. The students' points of view for role expectation and performance were statistically different according to their practicing locations, practicing school sizes, and their expressions of health teacher's images. Conclusion: To improve health teacher training and to provide a high quality education, practice manuals, educational support, cooperation between the university and practice school, and support of human resources as school health teachers are necessary.

The effect of knowledge self-efficacy on employee's knowledge sharing intention: Analysis of mediating effects of personal outcome expectation and performance-related outcome expectation (지식자기효능감이 종업원의 지식공유의도에 미치는 영향: 개인성과기대 및 과업성과기대의 매개효과 검증)

  • Lee, Dong Yun;Shim, Duksup;Kim, Hyung Jin
    • Knowledge Management Research
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    • v.19 no.3
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    • pp.31-46
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    • 2018
  • Despite the organizational benefits of knowledge sharing among employees, many workers are reluctant to share their knowledge with their colleagues. Most organizations have taken a lot of actions to facilitate knowledge sharing among employees, including developing reward systems, enhancing social networks and interpersonal relationships and crafting organizational cultures that support knowledge sharing. To date, however, earlier studies have demonstrated that knowledge doesn't flow easily when an organization makes a concerted effort to facilitate knowledge sharing. The issue whether or not employees are motivated to share their knowledge with others is definitely the main concern in knowledge sharing. The purpose of this study is to explore the conditions under which employees are inclined to share knowledge with other members. Specifically, we examine the effect of knowledge self-efficacy on knowledge sharing intention. In addition, we attempt to investigate medicating effects of personal outcome expectation and performance-related outcome expectation on the relationship between knowledge self-efficacy and knowledge sharing intention. To test the proposed hypotheses in our study, we collected data via a survey with a sample of 210 employees in 23 firms in Korea. The major findings of the empirical research are as follows: 1) knowledge self-efficacy was positively related with knowledge sharing intention. 2) personal outcome expectation has turned out to have a mediation effect on the relationship between knowledge self-efficacy and knowledge sharing intention. 3) performance-related outcome expectation also mediates the relationship between knowledge self-efficacy and knowledge sharing intention That is, this result indicates that knowledge self-efficacy has indirect effect on knowledge sharing intention through personal outcome expectation and performance-related outcome expectation. Based on these findings, implications of the research findings and recommendation for future research are discussed.

A Study on the Difference in Expectation-Performance of Service Recovery Measurement Scale's 4 Dimensions both Korean Native Cattle Beef and Imported Beef Restaurant

  • Cho, Yoon-Shik;Lee, Mi-Ock
    • Journal of the Korean Data and Information Science Society
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    • v.19 no.4
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    • pp.1123-1131
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    • 2008
  • A considerable amount of research has focused on the dimensionality of service failure and recovery construct. This paper is focused on service failure and recovery in the Korean native cattle and imported beef restaurant industry in the Korea. So, this paper has adapted Kau and Loh's Service recovery measurement scale so that restaurant managers can use it to determine how customers perceive the service quality in Korean native cattle beef restaurant and imported beef restaurant. The purpose of this research is to test the difference in pre-purchase expectation and post-purchase actual performance of 4 dimensions between the restaurants that sell the beef of Korean native cattle and imported cattle. The paired t -test is used to test difference of pre-purchase expectation and post-purchase actual performance for service recovery measurement scale's 4 dimensions of the 2 restaurant types. But, there is significant difference between pre-purchase expectation and post-purchase actual performance in the 2 restaurant types.

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The Perceptions of the Students about Expectation and Performance on the Elementary Teachers' Science Teaching (초등교사의 과학수업에 대한 기대도와 실행도에 관한 학생의 인식)

  • Sung, Seung Min;Yeo, Sang-Ihn
    • Journal of Korean Elementary Science Education
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    • v.36 no.3
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    • pp.246-255
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    • 2017
  • The purpose of this study was to analyze the perceptions of the students about expectation and performance on the elementary teachers' science teaching. For this study, questionnaires were made based on the advanced article, and conducted to 279 elementary school students. The collected data were analyzed by the t-test, ANOVA, and $Scheff{\grave{e}}$. The results of this study were as follows: The perceptions of the students on the elementary teachers performance can not reach to those of their expectation. There was statistically significant difference in the some of the sub-domains of expectation and performance according to personal backgrounds (gender, grade, and interest toward science class). Based on the result of this study, implications to improve teachers' professionalism about science teaching were suggested.

The Expectation and the Performance on the housework Socialization of Rural Homemakers (농촌주부의 가사노동 사회화 실태와 기대)

  • 정은미;채옥희
    • Journal of the Korean Home Economics Association
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    • v.38 no.11
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    • pp.31-42
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    • 2000
  • The purpose of this study was to describe the general degree of expectation and performance of the housework socialization of rural homemakers, to investigate their relationships to demographic variables and to investigate the influence of the performance of housework socialization in relation to the expectation of it. The results of this study were as follows: 1. Rural homemakers’housework socialization score is the upper medium range. 2. The performance of housework socialization was somewhat affected by variables such as the education of homemakers, types of farm, years of residence in rural area, yearly income and employment of homemakers. 3. The expectation of housework socialization was significantly affected by variables such as the education of homemakers, types of farm and yearly income. 4. The expectation of housework socialization was significantly different depending on the utilization of grouped, the utilization of commodities and the utilization of household equipment, as subdomains of the performance on the housework socialization.

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