• Title/Summary/Keyword: employees job satisfaction

검색결과 824건 처리시간 0.026초

자기주도형 인적자원개발 도구로서의 사이버 교육 프로그램의 효과 평가에 관한 연구;POSCO 안전관리 사이버 과정을 중심으로 (A Study on the Evaluation of Web-based Cyber Education Program as a Tool for Self Directed Human Resources Development)

  • 이성
    • 농촌지도와개발
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    • 제8권2호
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    • pp.179-190
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    • 2001
  • The purpose of this study was to analysis the education effects of web-based on-line cyber program mesaured by Kirkpatrick’s evaluation process. The average score on satisfaction of the program was 4.28(.59), which was designed to evaluate the level 1, reaction. To test level 2, learning, the average score that students achieved was calculated and it was 86.87(std.=7.05) in the term examinations. The level 3, job months. It was reported that most employees who took the course are utilizing the knowledge that they acquired from the course(mean=3.80, std.=.77). To identify the level 4, business results, the mean score of the number of accidents and near misses that happened in their factories for 3 months before and after the course were compared. There was statistically significant difference between the number of accidents that happened 3 months before the course and 3 months after the course, at the significance level of .01, which was tested by Paired t-test.

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Perceived Leadership Style of Korean Dietitians : Focusing on the Transformational and Transactional Leadership Styles

  • Yoon Ji-Young;Joo Nami
    • Journal of Community Nutrition
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    • 제7권4호
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    • pp.207-214
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    • 2005
  • The purpose of this study is to identify the transformational or transactional leadership styles of Korean dietitians. The study was completed with Korean dietitians (n = 268, $67\%$ response) using mail survey. The leadership styles were divided into transformational (including charisma, intellectual stimulation, individualized consideration) and transactional (contingent reward, management by exception) leadership found in the several literature. Overall, the score of Korean dietitians' transactional leadership was higher than that of the transformational leadership (p < .05). Among three sub-dimensions of the transformational leadership styles, the score of 'individualized consideration' was higher than 'charisma' and 'intellectual stimulation'. Between two sub-dimensions of the transactional leadership styles, Korean dietitians used more 'management-by-exception' than 'contingent reward'. ANOVA results suggested that the transformational leadership was more likely to be used by the younger dietitians, while the transactional leadership was more likely to be used by the older dietitians (p < .05). Data showed that dietitians having 3-6 year dietetic experience used more transformational leadership than other experienced dietitians (p < .05). It was also found that the Korean dietitians' leadership styles were influenced by the type of dietetic practice area. Data showed that 'charisma', 'intellectual stimulation', 'individualized consideration' and 'contingent reward' were more likely to be used by Korean dietitians from school than by dietitians from health. care and industry (p < .05). This study will be useful for dietitians to guide the application of appropriate leadership style in order to increase employees' job satisfaction as well as organizational performance. (J Community Nutrition 7(4) : $207\∼214$, 2005)

Risk Assessment in Finland: Theory and Practice

  • Anttonen, Hannu;Paakkonen, Rauno
    • Safety and Health at Work
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    • 제1권1호
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    • pp.1-10
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    • 2010
  • The Finnish risk assessment practice is based on the Occupational Safety and Health (OSH) Act aiming to improve working conditions in order maintain the employees' work ability, and to prevent occupational accidents and diseases. In practice there are hundreds of risk assessment methods in use. A simple method is used in small and medium sized enterprises and more complex risk evaluation methods in larger work places. Does the risk management function in the work places in Finland? According to our experience something more is needed. That is, understanding of common and company related benefits of risk management. The wider conclusion is that commitment for risk assessment in Finland is high enough. However, in those enterprises where OSH management was at an acceptable level or above it, there were also more varied and more successfully accomplished actions to remove or reduce the risks than in enterprises, where OSH management was in lower level. In risk assessment it is important to process active technical prevention and exact communication, increase work place attraction and increase job satisfaction and motivation. Investments in OSH are also good business. Low absenteeism due to illness or accidents increases directly the production results by improved quality and quantity of the product. In general Finnish studies have consistently shown that the return of an invested euro is three to seven-old. In national level, according to our calculations the savings could be even 20% of our gross national product.

한방병원 근무자들의 프렌드십과 조직효과성의 상관관계에 대한 연구 - 광주광역시를 중심으로 - (A Study about the Correlation between Friendship and Organizational Effectiveness who Work at Korean Medicine Hospital)

  • 정보견;신헌태
    • 대한예방한의학회지
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    • 제18권1호
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    • pp.1-10
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    • 2014
  • Objective : This study aimed to investigate the level of friendship perceived by hospital staffs in korean medicine hospitals in Gwangju and relationship between friendship and organizational effectiveness. Method : The subject were 134 hospital staffs in 5 different hospitals in Gwangju. The questionnaire used in this study contained 44 questions about workplace friendship (15 questions), organizational effectiveness (16 questions), social demographic characteristics (8 questions) and others (5 questions). Results : Young woman in their 20s and 30s were major participants (69person, 52.7%), nursing and administrative department(72person, 55%) were dominant division, the person those who have less than 1 year current workplace career(69person, 52.7%) were major group in this study. Participants responded about barriers of friendship at workplace were lack of opportunities for formal or informal meeting and lack of hospital's interest and supporting about human relations among employees at workplace. Both friendship level with superior and friendship level with subordinate were lower than friendship level with colleague. (p=.000) Participants who have higher workplace friendship level, were also higher level at job satisfaction, organizational commitment and lower level at turnover intention, job stress. Especially friendship level with superior had biggest relationship with variables of organizational effectiveness. Conclusion : Participants showed close relationship with friendship degree and organizational effectiveness. We suggest that the CEOs of korean medicine hospital would make their effort to improve friendship level of workers for the rise of organizational effectiveness.

Climate Change and Gender Inequality in Taiwan's Green Industry: Why is Female Competency Development Mattered?

  • KIM, Hae Na;HSU, Yun-Hsiang
    • 동아시아경상학회지
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    • 제10권1호
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    • pp.35-45
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    • 2022
  • Purpose - In spite of the growing importance of Taiwanese green industry, most of employees who work in this industry in Taiwan are dominated by males. Only a few females are working in this industry and their wage is lower. This research is applying role congruity theory which explains why females share only a small portion in Taiwan's green industry. This study addresses a research question, "How has the gender inequality and discrimination been reflected in the occupation structure of Taiwan's green industry? How has this gender occupation structure influenced females in the green industry?" Research design, data, and methodology - To find out the impact of gender role in the green industry, the dataset of the 2015 Taiwan Social Change Survey is used. Using STATA, t test has been implemented to address our research question with three hypotheses. Result -All of hypothesis were all supported. It is found there is a statistical difference in stereotypical thinking between female who work in the green industry and the non-green industry of Taiwan. The limited female representation in the green industry of Taiwan influences job matching and job satisfaction significantly. Conclusion - This study suggests the Taiwanese government should encourage STEM education for females and provide more relevant vocational education and training particularly for females' competency development in the green industry. By providing vocational education and training to meet the skill needs of greener economy resilient to climate change, Taiwan's green industry will grow further and will overcome gender inequality and discrimination.

중고령자의 경제활동상태와 정신건강: 소득수준과 가족관계만족도의 매개효과 검증 (Economic Activity Status and Mental Health among Middle and Older Adults: The mediating effects of income level and satisfaction in family relationship)

  • 윤지은;전혜정
    • 한국노년학
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    • 제29권2호
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    • pp.743-759
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    • 2009
  • 본 연구는 우리나라 중고령자의 경제활동상태(취업과 은퇴)가 정신건강에 어떠한 영향을 미치는지 살펴보고자 하였으며, 경제활동상태가 정신건강에 미치는 영향에서 소득수준과 가족관계만족도가 매개적 역할을 하는지를 이론적 모형을 통해 검증하고자 하였다. 이를 위하여 고령화연구패널(Korean Longitudinal Study of Ageing) 자료 중 과거 노동경험이 없는 사람과 구직자를 제외한 취업자와 은퇴자 중, 현재 배우자와 자녀가 모두 있는 45세 이상의 중고령자를 분석대상으로 선정하였다. 이들의 경제활동상태(취업, 은퇴), 소득수준, 가족관계만족도(부부관계만족도, 자녀관계만족도), 정신건강(행복감, 우울감)을 살펴본 결과, 취업상태에 있는 중고령자의 비율이 은퇴상태에 있는 비율보다 높았고, 부부관계만족도와 자녀관계만족도는 전반적으로 높은 수준인 것으로 나타났다. 정신건강의 경우 행복감은 높은 편이며 우울감은 낮은 편이었다. 중고령자의 경제활동상태가 정신건강에 미치는 영향의 경로를 분석한 결과, 경제활동상태는 정신건강에 직접적인 영향을 줌과 동시에, 소득수준과 가족관계만족도를 매개로하여 정신건강에 간접적인 영향을 미치기도 하는 것으로 나타났다. 즉 취업상태는 소득수준과 가족관계만족도 수준을 높이고, 정신건강에도 긍정적인 영향을 미치는 것으로 나타났다. 이에 비해 은퇴상태는 소득수준과 가족관계만족도의 수준을 낮추고, 정신건강에 부정적인 영향을 미치는 것으로 나타났다.

병원경영자의 리더십 유형이 병원근무자의 이직의도에 미치는 영향 (The Influence of Management's Leadership Style on Employee's Turnover Intention)

  • 전제란
    • 한국산학기술학회논문지
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    • 제12권12호
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    • pp.5550-5557
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    • 2011
  • 오늘날 병원의 경영자들은 직원들의 직무만족도와 이직의도에 대해서 많은 관심을 기울이고 있다. 직원들이 병원을 떠나게 되면 그 동안 축적되었던 업무지식과 기술이 다른 곳으로 유출되고, 그에 따라 남은 직원들의 사기가 저하되는 부작용이 나타나고 있다. 이러한 부작용은 병원의 경쟁력의 저하로 이어져, 병원경영이 크게 위협받게 되는 것이다. 본 연구에서는 직원의 직무만족과 이직의도에 영향을 미치는 많은 요인 가운데 특히 경영자의 리더십유형에 초점을 맞추고 있다. 그리고 직무만족과 이직의도 사이의 관계에 있어서 환자와 직원이 갖는 병원의 브랜드이미지의 역할에 대해서도 실증적으로 조사하였다. 연구결과를 통해서 병원의 경영자의 리더십스타일에 따라 직원의 업무만족도에 차이가 있으며, 동시에 직원의 이직의도에도 영향을 미치고 있음을 알 수 있었다. 본 연구의 결과는 병원에서의 바람직한 인적자원관리의 정책을 수립하는데 있어서 방향을 제시해줄 수 있을 것으로 판단된다.

감정노동과 인권보호 - 항공사를 중심으로 (Emotional Labor and Human Rights Protection in the case of airlines)

  • 신동춘
    • 항공우주정책ㆍ법학회지
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    • 제29권2호
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    • pp.87-108
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    • 2014
  • 항공기 승객을 포함하여 소위 악성소비자에 의한 감정노동자의 피해는 소비자의 권한 남용이 노동자의 인권을 침해할 가능성이 많다는 이유로 심각한 사회 문제가 되고 있다. 감정노동은 공개적으로 얼굴과 신체를 나타내며 만들어 내는 감정 조절의 한 형태이며, 또한 노동자에 의한 감정의 관리가 시장에서 교환될 수 있는 상황을 만들어내는 직업에서의 감정의 관리에 해당한다. 감정노동을 요구하는 직업의 예로서 간호사, 의사, 대기 직원 및 TV 배우 등을 들 수 있다. 그러나 경제가 제조업으로부터 서비스업으로 이동함에 따라 더 많은 노동자들이 다양한 서비스의 직업 환경에 처해 있는데 과거에 비해 고용주의 요구에 따라 그들의 감정을 관리하도록 요구받고 있다. 감정노동으로부터 오는 증상의 하나는 소위 스마일증후군인데 마코토 나츠메교수는 노동자가 계속되는 부자연한 웃음의 결과로 우울증과 신체적 질병을 발전하게 된다고 주장한다. 직장에서의 심한 정도의 감정 통제는 종사자의 심한 정도의 감정 고갈 및 낮은 수준의 직업 만족도로 연결되어진다. 대부분의 경우, 감정노동자는 구매한 상품 및 서비스와 관련하여 공급자에게 대하여 불만을 제기하여 악의적으로 보상을 받으려는 악성소비자에 의한 권리 남용으로 상처를 받고 있다. 이러한 배경 하에서 한국 정부는 "소비자보호법"을 폐기하고 2006년 "소비자기본법"을 제정하였는데, 소비자는 보호를 받기도 하지만 동시에 의무와 책임을 가질 것을 규정하고 있다. "항공안전 및 보안에 관한법률"은 항공기 승객이 여행 중에 기내난동 등 금지되는 행위를 예시하고 있다. 또한 감정노동자의 인권은 예절과 품격 및 근로 환경의 문화적인 향상이 이루어질 때 더욱 보호될 수 있다.

소규모 사업체의 세무회계서비스 추천 의향 조사 (A Survey of Recommendation Intent for Small Business Tax Accounting Services)

  • 이재인;김성희
    • 감성과학
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    • 제25권2호
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    • pp.71-78
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    • 2022
  • 본 연구는 최근 기업체에서 많이 사용하고 있는 세무회계서비스에 대한 추천 의향을 조사하여 그 결과를 분석하는 것이다. 특히 비용이나 시간적 측면에서 상대적으로 어려움을 겪는 100인 이하의 소규모 기업체를 대상으로 하여 해당 기업체들에 더 나은 서비스가 되기 위한 방향성을 찾는 것을 목적으로 한다. 이를 위하여 100명의 기업체 관계자 대상으로, 회사 근무자 규모, 직급, 사업자 유형 등 사업체 기본 정보는 물론 이용 중인 세무회계서비스 형태, 서비스에 대한 추천 점수, 점수에 대한 이유, 기타 세무회계서비스 관련 의견 등을 조사한다. 특히 추천 점수는 단순 만족도를 묻는 일반적인 고객의 만족도 조사보다 고객의 의견을 파악하는데 더 효과적이라고 알려진 NPS(Net Promoter Score) 방식을 사용함으로써 더 효과적인 결과를 얻고자 한다. 조사 결과 추천도에 대한 NPS 점수는 -33점으로 나왔으며 이는 일반적인 NPS 점수 평가 기준을 참고할 때 낮은 편에 해당하여 세무회계서비스에 대한 개선이 필요하다는 것을 알 수 있었다. 더 구체적으로는 비추천 점수를 준 응답자들의 의견에서 불편하지도 편하지도 않고 그냥 무난해서 도움이 되는지 잘 모르겠다, 차별성이 없으며 대안도 특별히 없다 등의 의견이 있었음을 볼 때 비추천 점수를 높이기 위해서는 차별적인 서비스가 필요하다는 결론을 얻을 수 있었다. 본 조사는 100인 이하의 기업체 관계자를 대상으로 추천도 중심으로 조사한 것으로 이후에는 기업체 규모와 조사 항목을 더 다양하게 한 조사 진행이 추가로 필요하다.

치과위생사의 보수교육 실태 및 인식에 관한 연구 (A study on the state of inservice education for dental hygienists and their relevant awareness)

  • 정재연;김경미;조명숙;안금선;송경희;최혜정;최윤선;황윤숙
    • 한국치위생학회지
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    • 제7권1호
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    • pp.73-89
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    • 2007
  • The purpose of this study was to examine the reality of inservice education provided to members of Korean Dental Hygienists Association, the state of relevant academic conferences, and the perception of the members about inservice education and academic conference. It's basically meant to help boost their participation in inservice education and their satisfaction with it, and to show some of the right directions for that. The subjects in this study were dental hygienists who attended a symposium on July 1, 2006. After a survey was conducted, the answer sheets from 489 participants were analyzed, and the findings of the study were as follows: 1. General hospitals and university hospitals made up the largest group(91.4%) that gave a monthly leave of absence, and the second largest group was dental hospitals(75.4%), followed by dental clinics(58.3%) and public dental clinics(48.0%). The most common closing time in dental clinics and dental hospitals was 5 p.m., and that was 12 p.m. in general hospitals and university hospitals. The dental hygienists in public dental clinics didn't work on Saturdays. By type of workplace, treatment was the most common duty for the dental hygienists in dental clinics and dental hospitals to perform, and those who worked at general hospitals, university hospitals and public health clinics were in charge of extensive range of jobs. 2. The rates of the dental hygienists who took that education stood at 94.9% in public dental clinics, 78.7% in dental hospitals and 75.3% in dental clinics, general hospitals and university hospitals. Regarding how many marks they got on an yearly basis, those who got eight marks or more made up the largest group(55.6%), followed by four marks or more(11.8%), six marks or more(3.4%), and two marks or more(1.5%). As for the usefulness of inservice education for their job performance, the largest number of the dental hygienists(40.8%) found it to be helpful, and the second greatest group(37.5%) considered its effectiveness to be so-so. The third largest group(8.4%) found it to be of great use, and the fourth biggest group(4.2%) considered it to be of no service. The fifth biggest group(l.3%) thought it was absolutely useless. By type of workplace, the workers in dental clinics, dental hospitals, general hospitals and university hospitals wanted the most to learn how to take care of clinical work(acquisition of up-to-date technology), and those in public health clinics hoped the most to learn about public dental health. By type of workplace, the workers in dental clinics had their sight set on self-development the most, and the dental hygienists in dental hospitals, general hospitals, university hospitals and public health clinics were most in pursuit of acquiring new knowledge. By type of workplace, the specific given conditions at work were most singled out by the dental clinic workers as the reason, and the dental hospital employees pointed out time constraints the most. The dental hygienists in general hospitals and university hospitals cited time constraints and financial burden the most, and the public health clinic personnels mentioned inaccessibility of a place for inservice education as the reason. 3. The public health clinic workers participated in academic conferences the most(90.8%), followed by the general and university hospital personnels(68.8%), dental hospital employees(65.6%) and dental clinic workers(65.5%). By type of workplace, the public health clinic workers(73.5%) expressed the most satisfaction, followed by the general and university hospital employees(67.7%), dental clinic workers(62.3%) and dental hospital personnels(54.1%). By type of workplace, the employees of dental clinics, dental hospitals, general hospitals and university hospitals preferred Saturdays, and the public health clinic workers had a liking for weekdays. As for a favored place, hotels were most preferred, followed by university hospitals, general hospitals, college lecture rooms, district halls and local public institutions. Hotels were most favored regardless of the type of workplace. 4. Regarding outlook on inservice education, they had the highest opinion on the facilities and given conditions of lecture rooms($3.41{\pm}0.83$), followed by the professionalism of lecturers($3.34{\pm}0.83$), procedures of receipt and attendance confirmation($3.34{\pm}0.83$) and class size($3.13{\pm}0.89$). On the contrary, they took the most dismal view of the inaccessibility of a place of inservice education($2.08{\pm}0.92$), followed by limited opportunity and limited date for that education($2.51{\pm}0.99$), extra financial burden($2.53{\pm}1.18$) and high tuition fee($2.57{\pm}0.96$).

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