• 제목/요약/키워드: emotional associations

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The Effects of Customer-appraised Physical Attractiveness of Employees on Emotional Response and Customer Satisfaction in Casual Dining Restaurants: Focused on University and Graduate Students in Seoul

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • 한국조리학회지
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    • 제17권5호
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    • pp.167-183
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    • 2011
  • 본 연구에서는 대학생 및 대학원생을 대상으로 패밀리레스토랑의 서비스 상황에서 지각된 직원의 신체적 매력도가 감정적 반응 및 고객만족도에 미치는 영향을 고찰하였으며, 이러한 인과관계에서 감정적 반응의 매개역할을 추가적으로 검증하였다. 패밀리레스토랑에서의 서비스 상황에 대한 시나리오 설문을 통해 총 249명의 대학생으로부터 자료를 수집하였다. 분석 결과, 고객에게 인지된 직원의 신체적 매력도는 감정적 반응(${\alpha}_{11}$=.624)과 고객만족도(${\alpha}_{21}$=.495)에 유의한 정(+)의 영향을 주는 것으로 나타났으며, 감정적 반응은 고객만족도(${\beta}_{21}$=.312)에도 유의한 정(+)의 영향을 주는 것으로 조사되었다. 또한 직원의 신체적 매력도가 고객만족도에 미치는 영향은 감정적 반응에 의해 부분적으로 매개되는 것으로 나타났다.

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Linking Maternal Emotion Socialization to Boys' and Girls' Emotion Regulation in Korea

  • Song, Ju-Hyun;Trommsdorff, Gisela
    • Child Studies in Asia-Pacific Contexts
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    • 제6권2호
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    • pp.47-57
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    • 2016
  • This study investigated whether Korean mothers' emotion socialization beliefs are related to emotional functioning in children differing across gender. We interviewed Korean mothers (N = 100) of first graders (55 boys; 45 girls) about their sensitivity, their reactions to children's distress, and children's emotion regulation. Two components of emotion regulation were distinguished: regulation and negativity. Results revealed that mothers' proactive sensitivity and their supportive reactions were related to their children's regulation, whereas unsupportive reactions were related to children's negativity. Child gender moderated the associations between mothers' socialization beliefs and children's emotion regulation: mothers' proactive sensitivity was more strongly associated with competent regulation in girls than in boys. Mothers' unsupportive reactions were related to increased negativity only in girls. Results are discussed from a cultural perspective, focusing on gender differences in the links between maternal socialization and children's emotional outcomes in Korea.

Risk and Protective Factors Associated With Intimate Partner Violence in a Nationally Representative Sample of Korean Men

  • Ferraresso, Riccardo
    • Journal of Preventive Medicine and Public Health
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    • 제53권2호
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    • pp.135-142
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    • 2020
  • Objectives: In recent years, multiple studies have investigated the issue of intimate partner violence (IPV) in Korea. However, most of those studies have focused on IPV against women, while overlooking the problem of men IPV victimization. Considering this, the current study identified risk and protective factors for IPV and examined their influence on IPV victimization among Korean men. Methods: We used a nationally representative sample of 1668 Korean men from the 2013 Korea National Survey on Domestic Violence. The associations between potential IPV risk factors and different types of IPV were investigated using univariate and multivariate logistic regression. Specifically, separate analyses were conducted of 5 types of IPV (neglect, controlling behaviors, emotional violence, economic violence, and physical violence). Results: The prevalence of IPV among Korean men and women showed only marginal gender differences. Controlling behaviors (men, 23.3%; women, 23.9%) and emotional violence (men, 16.5%; women, 18.8%) were the most common types of IPV reported, followed by neglect (men, 11.2%; women, 11.7%). Separate logistic regression analyses for the 5 subtypes of IPV revealed that mutual IPV was a strong predictor of IPV. Men who abused their wives were more likely to experience neglect (odds ratio [OR], 29.24; p<0.01), controlling behaviors (OR, 36.61; p<0.01), emotional violence (OR, 58.07; p<0.01), economic violence (OR, 18.78; p<0.01), and physical violence (OR, 38.09; p<0.01). Conclusions: The findings of this study suggest that IPV intervention strategies should particularly focus on couples whose relationship is characterized by patterns of bidirectional violence.

핵심칠정척도 단축형을 활용한 건강한 성인의 정서적 특성 및 핵심칠정척도 단축형과 스트레스 한국판 자가척도와의 상관관계 (Emotional Characteristics of Healthy Adults Using the Core Seven Emotions Inventory-Short Form and Correlation between the Core Seven Emotions Inventory-Short Form and Korean Version of the Perceived Stress Scale)

  • 임미홍;박정환;이상훈
    • 동의신경정신과학회지
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    • 제33권3호
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    • pp.241-257
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    • 2022
  • Objectives: To investigate emotional characteristics of healthy adults using the Core Seven Emotions Inventory-Short Form (CSEI-s) and to investigate the correlation between the CSEI-s and Korean version of the Perceived Stress Scale (K-PSS). Methods: Overall, 2,178 healthy adults aged ≥19 years who completed the CSEI-s and K-PSS in a nationwide multicenter study were included in this study. One-way analysis of variance was performed to identify associations of seven emotions with sociodemographic characteristics. Bonferroni corrected post-hoc tests were performed for multiple comparisons. Pearson's correlation analyses were conducted to examine the correlation between each emotion and stress. Results: Scores of all emotions except for joy (喜) and stress were significantly greater in women than in men. However, the score of joy (喜) in women was significantly less than that in men. There were significant differences in joy (喜), thought (思), depression (憂), fear (恐), and fright (驚) according to age groups in both men and women. The score of depression (憂) was significantly lower in women attending or graduating from graduate school than in those attending or graduating from undergraduate school. Significantly lower scores in joy (喜), thought (思), depression (憂), sorrow (悲), fear (恐), and fright (驚) were observed in married men than in single men. There were significant positive correlations between depression (憂) and stress and between sorrow (悲) and stress in both men and women. Conclusions: There were significant associations of seven emotions with sociodemographic characteristics in healthy adults.

장애인스포츠지도자의 감정 노동이 직무스트레스 및 전문 직업 정체성에 미치는 영향 (The Effects of Emotional Labor on Job Stress and the Professional Identity of Sports Coaches for People with Disability)

  • 장홍영;노승덕
    • 산업융합연구
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    • 제21권5호
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    • pp.123-132
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    • 2023
  • 본 연구의 목적은 장애인스포츠지도자들의 감정노동이 직무스트레스 및 전문직업정체성에 미치는 영향을 규명하는데 있다. 수도권 지역의 장애인체육회, 재활스포츠센터, 장애인복지관에서 근무하는 장애인스포츠지도자를 대상으로 190부를 회수하여 분석에 사용하였다. 수집된 자료는 SPSS 22.0 통계 프로그램을 활용하여 빈도분석, 상관관계분석, 다중회귀 분석을 실시하였다. 연구결과 감정노동의 하위요인인 감정부조화는 직무 스트레스의 역할모호성과 역할과다에 영향을 미치는 것으로 확인되었고, 감정노동의 하위요인인 표현 다양성은 전문직 정체성의 하위요인인 공공성, 전문조직활용, 소명의식에 영향을 미쳤으며, 감정부조화는 전문직 정체성의 자율성, 소명의식에 영향을 미치는 것으로 확인되었다. 직무 스트레스의 하위요인인 역할모호성은 전문직 정체성의 영향을 미쳤으며, 역할과다는 공공성과 자율성에 영향을 미치는 것으로 확인되었다. 후속 연구에서는 수도권 지역 이외의 전국 지역과 종목별에 따른 장애인스포츠지도자 감정노동 유형에 대한 보다 세밀한 인식과 생각을 포함한 심층 연구가 이뤄지길 기대한다.

간호·간병통합서비스 병동 간호사의 우울 예측 요인 (Factors Influencing Depression of Nurses among Comprehensive Nursing Care Service Ward)

  • 이에리쟈;장성숙
    • 한국직업건강간호학회지
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    • 제25권4호
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    • pp.340-351
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    • 2016
  • Purpose: The purpose of this study was to identify depression and its influencing factor of nurses among comprehensive nursing care service ward. Methods: The research was cross-sectional descriptive study. The subjects of the study were 173 nurses of comprehensive nursing care service ward in Gyeonggi-do. Data collection was done using self-reported structured questionnaires asking about job stress, emotional labor, job burnout, somatic symptoms, turnover intention, depression and general characteristics from May 16 to June 3, 2016. Data were analyzed with SPSS/WIN 19.0 program. Results: Mean scores of job stress were 159.15(range 43~215), emotional labor 30.90(range: 9~45), job burnout 59.45 (range: 0~132), somatic symptoms 24.03 (range: 12~60), turnover intention 5.61 (range 0~18) and depression 19.25 (range: 0~60) and reported as depression in 63.6%. Somatic symptoms (${\beta}=.26$, p<.001), job burnout (${\beta}=.37$, p<.001) had significant associations with depression and the most important variable was job burnout. Conclusion: It is necessary to apply the developed program to reduce job burnout in hospitals and to prevent and/or control depression. And also, it needs to improve working conditions and increase the nursing staff to reduce somatic symptoms for nurses among comprehensive nursing care service ward.

아동기 학대경험 유형과 우울불안 및 공격성 발달 간 관계에 대한 연구 (Longitudinal Study of Depression·Anxiety and Aggression in Children with Specific Profiles of Child Maltreatment)

  • 김세원
    • 아동학회지
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    • 제36권5호
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    • pp.115-134
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    • 2015
  • The main purpose of this study is to explore the relationship between latent classes of childhood maltreatment and depression anxiety and aggression from childhood to adolescence. 1,785 participants in a sample form Seoul Panel Study of Children were used in this study. Using latent class analysis, three classes of child maltreatment were identified: 'low maltreatment'(89.2%), 'physical+emotional abuse+neglect'(1.9%), 'physical+emotional abuse'(8.9%). Three developmental trajectories of depression anxiety were classified: 'low depression anxiety'(72.3%), 'moderate depression anxiety'(23.3%), 'high depression anxiety'(4.4%). Two developmental trajectories of aggression were revealed: 'low aggression'(89.3%), 'high aggression'(10.7%). As estimated by latent transition probability, the multiple maltreatment classes were more likely to have higher levels of depression anxiety or aggression than the no maltreatment class. There appeared to be distinct profiles of maltreatment among adolescents that had differential associations to measures of internal and external problems. The implications for both practice and policy implications are also discussed.

아동양육방식 (Parenting Behavior)

  • 박성연;박응임;한세영
    • 아동학회지
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    • 제30권6호
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    • pp.15-28
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    • 2009
  • Parenting or parenting behaviors has been a key subject during the last three decades. Studies on the parenting mainly focused on either the associations between mothers' parenting and child outcomes or variables predicting parenting behaviors. Regarding child outcomes, social-emotional development of children has been more frequently studied than their cognitive development. Also, the characteristics of parents, children, and contextual environments have received attention in predicting mothers' parenting behaviors. Recently, there have been attempts in identifying the processes that are hypothesized to mediate or moderate the relationships between parenting and developmental outcomes. Furthermore, the studies using longitudinal data have been increased as well. For a future direction, the age-specific and culturally sensitive measures assessing Korean mothers' parenting behaviors are needed. Research efforts and policies should be directed toward supporting parents and their children from diverse backgrounds in the rapidly changing Korean society.

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조현병 환자에서 가족관계와 삶의 질의 관계 (Associations between Family Relationships and Quality of Kife in Patients with Schizophrenia)

  • 강한고은비;정하란;이주연;김선영;김재민;윤진상;김성완
    • 생물치료정신의학
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    • 제24권3호
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    • pp.163-172
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    • 2018
  • Objectives : The aim of this study was to examine associations between quality of life in patients with schizophrenia and their family relationships. Methods : A total of 68 patients with schizophrenia participated in the study. Socio-demographic and clinical data were collected, as well as results from the Subjective Well-being under Neuroleptic Treatment Scale-Short Form(SWN-K), Family Emotional Involvement and Criticism Scale(FEICS), a visual analogue scale for evaluating the degree of perceived criticism(VAS), the Family Adaptability and Cohesion Evaluation Scale(FACES), Beck Cognitive Insight Scale(BCIS), and Rosenberg Self Esteem Scale(R-SES). Psychiatrists administered the Positive and Negative Syndrome Scale and the Calgary Depression Scale for Schizophrenia(CDSS), and collected a history of previous suicide attempts. Results : The SWN-K total scores showed significant negative correlations with scores on the FEICS perceived criticism, CDSS, and VAS measures and significant positive correlations with scores on the R-SES, FACES, and BCIS. Multiple regression analysis revealed that FEICS perceived criticism, FACES, and BCIS scores were significantly associated with SWN-K scores. The FACES total score was significantly lower in patients with a history of previous suicide attempt. Conclusion : The quality of life of patients with schizophrenia was negatively associated with greater perceived familial criticism and positively associated with better family cohesion and higher patient insight. In patients with a history of suicide attempts, family adaptability and cohesion were significantly low.

Associations Between Parental Depression and Early Childhood Development in Indonesia: A Cross-sectional Study

  • Saptarini, Ika;Rizkianti, Anissa;Arfines, Prisca Petty;Suparmi, Suparmi;Maisya, Iram Barida
    • Journal of Preventive Medicine and Public Health
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    • 제54권6호
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    • pp.451-460
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    • 2021
  • Objectives: This study aimed to determine the associations between parental depression and early childhood development among children aged 36 months to 59 months in Indonesia. Methods: From Indonesia's Basic Health Survey (RISKESDAS) 2018, this study included 6433 children aged 36 months to 59 months and their parents. Maternal and paternal depression was examined using the Mini International Neuropsychiatric Interview survey instrument, which was previously translated into Indonesian. The study also used the Early Child Development Index to measure child development and its 4 domains (cognitive, physical, socio-emotional, and learning). Multivariate logistic regression analysis was performed to determine the association between parental depression and early childhood development. Results: Overall, 10.3% of children aged 36 months to 59 months were off-track for development. After adjusting for biological, parental, and social characteristics, children born to parents with depression were found to be 4.72 times more likely to be off-track for development (95% confidence interval, 1.83 to 12.15). Conclusions: Children of depressed parents were more likely to be off-track for development. The findings highlight the need for early diagnosis and timely intervention for parental depression to promote early childhood development.