• Culinary science and hospitality research
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• v.9 no.3
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• pp.197-211
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• 2003

It is widely agreed that customers' purchase are strongly influenced by their emotions. despite the obvious importance of eliciting positive emotional responses from customers, we find no record that family restaurants have ever measured or used customers' emotions as a management tool. This study aimed to verify the importance of the customers' emotion in the relational performance of family restaurant business. In order to achieve the object of the study, the effect of emotional factors on service satisfaction, revisit, word-of-mouth were analysed. The data were collected from 450 customers who had visited five family restaurants in Seoul more than once during the last three months from September 20 to October 5, 2002. Emotional variables in service experience process were grouped as three factors; in the middle of having food, in entering and leaving restaurant and in the waiting line. It is proved that customers had different emotions in each process of family restaurant service experience. Multiple regression analysis was employed to explore the influence of three emotional factors on relational performances such as satisfaction, revisit and word-of-mouth. It was found that customers were influenced by emotional factors in entering and leaving restaurant, secondly influenced in the waiting line and least influenced in the middle of having food. Finally, the findings indicated that customers' emotional factors in whole service experience process from entering to leaving the restaurant should be successfully cared by service staff. Future research is recommended to find out which specific emotional factors affected on relational performance of family restaurant.

• Steel and Composite Structures
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• v.47 no.4
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• pp.451-454
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• 2023

Landslides are one of the natural disasters that cause a lot of financial and human losses every year It will be all over the world. China, especially. The Mainland China can be divided into 12 zones, including 4 high susceptibility zones, 7 medium susceptibility zones and 1 low susceptibility zone, according to landslide proneness. Climate and physiography are always at risk of landslides. The purpose of this research is to prepare a landslide hazard map using the Hierarchical Analysis Process method. In the GIS environment, it is in a part of China watershed. In order to prepare a landslide hazard map, first with Field studies, a distribution map of landslides in the area and then a map of factors affecting landslides were prepared. In the next stage, the factors are prioritized using expert opinion and hierarchical analysis process and nine factors including height, slope, slope direction, geological units, land use, distance from Waterway, distance from the road, distance from the fault and rainfall map were selected as effective factors. Then Landslide risk zoning in the region was done using the hierarchical analysis process model. The results showed that the three factors of geological units, distance from the road and slope are the most important have had an effect on the occurrence of landslides in the region, while the two factors of fault and rainfall have the least effect The landslide occurred in the region.

• Journal of Korean Society for Quality Management
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• v.49 no.2
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• pp.183-200
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• 2021

Purpose: This study is to investigate the effects of job instability and job stress on the turnover intention of sports facility workers in the COVID-19 situation, considering the moderating effects of perceived organizational support. Methods: This study surveyed service workers working at public sports facilities in Seoul, Gyeonggi Province and North Chungcheong Province, South Korea. The multi-regression and hierarchical regression analysis were employed to analyze the collected data. Results: The results indicate that all of the factors constituting job instability (organizational, job, and personal factors) had a significant influence on the factors constituting job stress (job characteristic, roll-related, and human relationship factors), except for only the relationship between organizational factor and rol-related factor. Job characteristic and roll-related factors constituting job stress significantly affected turnover intention of sports facility workers. Also, it was found that the perceived organizational support moderated the relationship between job characteristic factors of job stress and turnover intention. Conclusion: Although the COVID-19 created an environment with very high job instability, the negative impacts of job instability and job stress can be minimized through consideration and support for service workers of the organization, reducing turnover intention.

• Korean Journal of Health Education and Promotion
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• v.31 no.1
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• pp.71-83
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• 2014

Objectives: This study examined the trend of alcohol-related research, with a specific focus on adolescent problem drinking, to provide evidence for prevention and intervention for adolescent alcohol problems and alcohol policy in Korea. Methods: A total of 17 studies examining adolescent problem drinking were included for meta-analysis. Using CMA (Comprehensive Meta-Analysis) 2.0, the effect sizes of correlation coefficients of variables related to adolescent problem drinking were analyzed. Results: 176 variables were extracted under 4 higher categories and 20 sub-categories. Variables were extracted using the four higher categories, namely individual, family, environmental, and demographics, as the theoretical framework. Results showed that most studies on adolescent problem drinking focused mostly on individual factors followed by family factors. Variables including drinking motivation, drinking expectancy, and peer relations showed relatively higher effect size. Conclusions: Study findings suggest the importance of balance between individual and environmental factors in examining problem drinking among adolescents. In order to provide evidence for alcohol policy, more attention should be given to macro environment that are known to influence adolescent drinking.

• Journal of Wellbeing Management and Applied Psychology
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• v.5 no.2
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• pp.1-9
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• 2022

Purpose: This study looked at perfume buying patterns among 328 adolescents. Research design, data and methodology: The purchasing behaviors and attitudes of adolescents were divided into clusters and whether the purchasing behaviors and attitudes of each cluster had a moderating effect on purchasing behavior factors was analyzed. Results: Group classification according to attitude toward perfume purchasing behavior was divided into group 1, which purchases perfume according to one's own subjective opinion, and group 2, who purchases perfume according to external factors. Among the six purchasing behavior factors, the internal pleasure-seeking (p.<001) and fashion-seeking (p.<001) factors were statistically significant in both clusters 1 and 2, and in cluster 2, economic feasibility (p.<001)) internal product. It was found to be statistically significant other than pleasure and trend-seeking, indicating that there is a difference between the two groups. Conclusion:Adolescents consider economic feasibility when purchasing perfume, so it is necessary to set low prices and diversify products for marketing plans for perfume products

• Journal of Korea Technology Innovation Society
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• v.21 no.1
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• pp.354-384
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• 2018

This paper aims at analyzing the effect of the relationship between innovation intermediaries and firms on firms' absorptive capacity from the perspectives of social capital. And it also analyzes how firms' innovation environment influences on their absorptive capacity in this process. For this purpose, we carry out an empirical analysis on 200 firms in the Daedeok Innopolis, which is the representative innovation cluster in Korea. According to this study, firm's absorptive capacity is positively affected by the reliability and frequency of firms' communication with innovation intermediaries. However, the geographic proximity does not have significant influence. Also, the innovation environmental factors play a positive moderating role in the absorptive capacity of firms, and the social factors have a distinct significant influence on it directly. Based on these findings, this paper would make a contribution to recognize the importance of innovation intermediaries in innovation process and their role as preceding factors to firms' absorptive capacity, as well as innovative environment in the innovation process.

• Management & Information Systems Review
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• v.33 no.2
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• pp.13-35
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• 2014

The purpose of this study is to investigate the impact on job satisfaction of the chinese bank staff by judging their motivators and hygiene factors. To explore the regulation of demographic characteristics between motivators, hygiene factors and job satisfaction. In the banking organization through the use of various elements of motivation duties assigned to meet organizational objectives put forward in order to achieve an effective incentive scheme given. In summary the results of analysis, the impact on motivator and job satisfaction in the work itself the result of regression analysis, promotion and recognition of the growth and job satisfaction in order to affect a positive sense of accomplishment and responsibility on the other hand, the task appeared was found not to affect satisfaction. The motivators of the bankers its positive influence on job satisfaction than hygiene factors were relatively high. And moderating effect of demographic characteristics and to validate the results, demographic characteristics and health factors are motivation and job satisfaction in the relationship between the presence of the control effect was analyzed. The relationship between motivation and job satisfaction is the demographic characteristics were analyzed to control that acts as a tour director, Hygiene factors influence job satisfaction is based on demographic characteristics was analyzed the age and education have been shown to exist, while Sex, tours, position the relationship between job satisfaction and hygiene factors do not exist in the control effect was analyzed.

• The Journal of Information Technology
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• v.8 no.4
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• pp.65-74
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• 2005

The central purpose of this paper is to examine impulsive buying from home shopping channels and to investigate some stimulating factors of marketing on the customers' impulsive buying. on TV. Survey questionnaires were given to 303 customers who have purchased products through TV home shopping more than once. We report the following findings. First, we find that product stimuli factors exert an effect on impulsive buying of fashion goods, but not of specialty goods. Second, of the two promotion stimuli factors a bonus pack and an extended payment period-the latter is shown to have a great effect. Third, in the case of price stimuli factors, concrete stimuli such as a discount range have a greater influence than abstract stimuli such as a reliable pricing. Finally, in the area of situational stimuli factors, speeches of show hosts have a bigger impact than buying situations such as limit selling. We believe that the current research provides a significant result, theoretically and practically, with respect to customers' behavior in TV home shopping. The methodological limitation involving samples and sampling method and the regional limitation make it difficult to generalize the findings. It should be worthy classifying and managing marketing stimuli. More practical research is in order.

• Journal of the Korean housing association
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• v.27 no.5
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• pp.11-23
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• 2016

The purpose of this study is to establish the determinants of satisfaction with the results of housing regeneration projects among their elderly residents, and to suggest the political implications. The survey included questionnaires about satisfaction levels with the projects' physical and non-physical maintenance factors. The results were statistically analyzed by correlation analysis and PLS regression analysis. As a result of the study, firstly, the physical factors rather than non-physical factors (such as home improvement and management support, community support, the economic foundations and professional support) were found to have a large effect on elderly residents' satisfaction. Secondly, the non-physical factors, such as economic factors were analyzed among senior job offers that are both highly influential in the two regions Yonnam-dong and Bukgajwa-dong. Finally, electrical maintenance work, tree planting, a "Green" parking plan, or refuse the effect of visually larger landscape improvement, such as bins installed, maintenance of local factors that contribute to the greenery of the area were judged to be important.

• Korean Journal of Social Welfare
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• v.59 no.2
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• pp.251-275
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• 2007

The purpose of this study was to investigate the relationship between child maltreatment, protective factors, and resilience in elementary school students. It was especially focused on what direct effect of the risk factor(child maltreatment) and protective factors to child resilience, and how protective factors affect the resilience of maltreated child. In the concrete, this study intended to find out whether protective factors mediate between child maltreatment and resilience. This study based on data from the first wave of 'Korean Youth Panel Survey(KYPS)' and subjects consisted of 2,844 4th grade elementary school students. In addition, to test the proposed models, the Mplus-structural equation modeling-was used. The major findings are as follows: First, when child maltreatment increased, resilience decreased. Second, when protective factors increased, resilience increased. Third, protective factors act as buffers against the negative effects of child maltreatment on resilience by mediation. Results indicated that child maltreatment related negatively to resilience and protective factors related positively to resilience. In addition, a mediational model in which protective factors mediates child maltreatment and resilience was supported. In conclusion, various theoretical and practical implications for social work practice focusing on the maltreated children were discussed.